Epic Plumbing is a top notch Plumbing Company. The plumber arrived on time, explained everything he noticed, and made recommendations on upkeep. He took his time to explain everything, was very professional, and didn’t seem to be in a hurry. The scheduler was also very communicative and notified me when the plumber would arrive. Highly recommend this company!!
I most definitely will be using Epic Plumbing whenever I have any issues!! Great customer service and great pricing for me. I couldnt have received a better technician. CHANCE YOU ARE AWESOME!Thanks Epic Plumbing
Epics plumber, Chance, was extremely pleasant, professional, knowledgeable, and informative. He diagnosed quickly the strange noise my A/C units drain was making in my upstairs bathroom sink, removed and replaced a cracked sink tailpipe plus P-trap, re-routed a portion of my A/C drain line to reduce the likelihood of clogging in the future, installed shut-off valves on both drain lines to assist in future line maintenance and flushed both water heaters. All projects were done competently, at a reasonable price, in around 3 hours. Attic work was done under extremely hot/humid conditions.I have used Epic before and have always received top-notch service.
They were friendly and were able to come out right away to unclog outside drains. Epic also came up with a solution to help it drain better. They did a great job! Thank you! I would recommend!
Our technician was knowledgeable and kind. He helped pinpoint the problem and was understanding about our situation. If a few things don’t work out, we will definitely have Epic back to resolve.
After 4 frustrating days with unfulfilled scheduling issues with a premium home warranty service, I searched the web for Best Plumbers in Pearland. I found that EPICs listed services was what we needed. I called late that day; but they promised to call the next morning to confirm an appointment. They did. I scheduled, they came early, they diagnosed, affirmed my husbands prior evaluation and fixed the problem EXACTLY. After lost work time with the home warranty service, EPIC fixed our problem in about 3 hours. Albert Harrington & Devin Vanderberg are an Amazing Team. We now have Our Plumbing company!!!
I called Epic Plumbing to fixed a clogged kitchen sink. They were able to come to my house same day to fix our issue. Chance was professional, knowledgeable and friendly. He explained everything upfront including pricing. I will definitely call Epic again and highly recommend this business.
Epic was great. They came to fix the toilet but somehow it was not completely fixed. They came back out and realized there was a defective part. They replaced it and charged nothing for the trip
Wonderful customer service and they were quick to come out to my home when others told me it would be a few days before I could get service. The technicians were very professional, did what was necessary to fix my problem, and then were thorough in making sure the issue was resolved. They did not charge me for more than I needed or suggest additional repairs that were unnecessary at the time, and their prices were very reasonable, especially for their attention to detail. I will definitely use them again.
Shelby is an excellent and professional technician. I would recommend a referral to anyone who is having a plumbing issue.
Absolutely great service all around. It only took one service call to convince me to never use anyone else for future plumbing needs. Thank you!
Albert was excellent. He replaced 3 shut-off valves under my kitchen sink. He was efficient and respectful. I will definitely use Epic again!
Plumber did excellent job removing existing kitchen faucet and installing new faucet. Also successfully resolved no. of issues we had with two bathroom shower flow valves. Completely satisfied with all work performed.
Ive used EPIC Plumbing twice now and their Service Technicians were always friendly and polite. They knew what they were doing and got the repair work done in a timely manner.
Shelby was friendly, knowledgeable, professional, explained everything thoroughly, and did a great job. Someone you’re happy to have in your home. He could not have been better! Chris also excellent on phone giving repair options and cost explanation. Have been an EPIC customer many years, and superb service each time.
I expanded the work scope after they analyzed my need. The expanded work required a specialty part be delivered. All happened that morning. The entire scope of work was completed prior to noon.
Chance from Epic came and found a leak in our inner wall and they fixed it same day. My husband was gone for military service and plumbing is not in my wheelhouse. Scheduling with epic was so easy. Chance was honest, walked me through everything in laymen’s terms and did not take advantage of my lack of knowledge. Even checked my attic as a courtesy. Would highly recommend.
While they were more expensive it was worth the extra money. The team was very professional and courteous. We are very happy with the work.
Very grateful to Epic for attending our need to replace gas regulator and check our propane tank lines. Specially Heather by keeping me informed on availability of the required technician. Shelby the professional plumber that took care us was equally professional and honest about what needed to be done. Will definetly use them again.
The company personnel were great! I was called as Dillon was otw for my scheduled appointment. He arrived timely, was personable & professional. He assessed the problem, went over the quote, then upon my acceptance did the repair. Great experience. I will definitely use them again if I have new plumbing issues.
Haven’t hired them to do the job yet but dang William is amazing. So friendly, professional, and caring. He gave me so many options when another plumber just said “can’t do it” and left. Their answering text service is also super convenient and whoever I was chatting with was awesome.
They were honest and timely. I appreciate them a bunch
The heart of our kitchen was suffering. The sink was not draining. Epic Plumbing arrived and saved the day!
Appointment was easy to schedule. Technician was on time, courteous, and fixed everything in a couple of hours. I am not sure how the price compares because I have never used a plumber before, but overall happy with the service.
Epic plumbing did several repairs for us... They were professional, timely, very responsive and timely! Shelby was amazing to work with. It is refreshing to see a company that still functions in such a spectacular manner. We will definitely use Epic again should the need arise!
Mark and his assistant Colton were knowledgeable, friendly and courteous. They got the job done quickly and cleaned up any messes from the water leaks. The office personnel added me to their list after the storm and kept me updated. They called me to let me know that Mark was on his way.The staff at Epic worked tirelessly during the aftermath of the winter storm. It’s amazing that they arrived to my house with a smile still on their faces.Thank you for a job well done. I will be using Epic for all of my plumbing needs from now on.
I asked for an estimate for several items, Epic provided a free estimate and even showed up 20 minutes early. The tech was courteous and professional.
Epic Plumbing is awesome- from the Administrative staff to the plumbers on scene they all do an excellent job. Under extremely difficult circumstances with the Big Freeze they were able to get us help quickly, and their plumbers repaired numerous burst pipes. We are so grateful for the quick professional service. Highest recommendation for Epic Plumbing!
I am a repeat customer. Excellent service, easy to reach. Always professional staff and plumbers. Very reasonable prices. Will continue to use.
Epic did a great job and was very efficient and responded quickly to fix my problem. I would highly recommend Epic Plumbing. Great job Albert.
Outstanding service on a weekend. Kept me informed of what they were doing and why. Completed the job and did a great clean up. Very pleased!
Really friendly, knowledgeable guys. On time and worked efficiently.
Epic was VERY responsive to me and to all of my neighbors when we lost tankless water heaters to the freeze. The service was performed promptly and very professionally. I highly recommend them.
We had a small list of plumbing needs, and I saw that Epic plumbing was recommended through our neighborhood Facebook page. The service men were professional and courteous. They addressed our concerns, they were detailed with their estimate and we felt the price was very fair. About an hour later, everything was fixed! We are very happy with the work and we have found our go to plumbing company!
Albert with the great great service5 stars
We contacted Epic for an estimate to repair/replace our waterheater. The service techs were professional and curious and were able to check our older heater and explain in easy to understand language how the process to replace works and offered a fair price.While we didnt replace the unit yet, we will use Epic Plumbing when we are ready.
William arrived on time, masked for Covid & wore shoe coverings. He found the causes of the leaking toilet and repaired it. He cleaned the area when finished and removed all of his supplies. The toilet & floor were spotless! He also wiped down all door handles & light switches with Clorox wipes! How nice to have a working toilet and NOT have to clean up after the technician!
Technician arrived at my home, introduced himself to my wife and explained what was necessary to correct the issue. Upon completion of the job he tested the repair for my wife to ensure she was satisfied with the work done.
Chance was friendly, professional, courteous and respectful. I would definitely call them again.
The crew from Epic always do a outstanding job. They have been taking care of my plumbing needs for over 15 years. They call and text when they are on the way and even send a pic of the plumber that will be doing the work. I world recommend them to anyone wanting a quality job done.
Called due to a clogged sewage line. They arranged to schedule an emergency visit to my house and unclog the sewer line, which was backing up into my Master bathroom. As always, they were on time, professional, courteous and effective at a good price. They have always provided me with service I can trust.
I’ve used many plumbers over the years, but I’ve never used the same one twice. I WILL DEFINITELY use Epic from now on!! Chance & Edward were polite, professional, explained everything, made suggestions and didn’t charge an arm & a leg!!! Chance has a VERY Bright Future ahead of him!! I can’t say enough about how impressed I was with him! Whoever raised him should be extremely proud!
Epic Plumbing is fast, reliable, and employs skilled plumbers. We highly recommend you request William for your next project.
Excellent communication throughout our appointment. very honest.tell me exactly what I need to do!only cared about me the customer!I will always use them from now on
Epic is the ONLY plumbing company called for this property since our 2006 move-in. Excellent work and service. Shelby arrived exactly when estimated and he is familiar with the house having successfully completed other projects professionally, courteously, effectively with a good demeanor and communication. Noah teamed up with him today. They replaced the kitchen sink, faucet, disposal. The new sink fits perfectly, snug, level. The faucet is well-designed as is the disposal. All are quality products and all were well-tested before leaving. The area was left clean and neat. Another great job by Epic. And a fresh, working kitchen sink area. Thank you Epic, Shelby, Noah! P. Camp
I had a whole house re-pipe. Sergio and Albert did a fantastic job. Sergio was really careful when he had to cut the sheetrock. He cut a minimum amount of holes. Far less than I would have expected. All the work was done to code. They were great about cleaning up at the end of each day. Very happy I chose Epic for this service.
William was very professional and a pleasure to work with. He was on time and worked quickly but efficiently. He was also helpful as to other possible upgrades to our kitchen.
William did an excellent job for us. Fast, efficient, and a joy to talk to. An excellent experience.
Such polite guys who came. I felt like they were honest and dependable. They worked quickly and cleanly. They provided prices and options before they started the work. I’ll use this company again.
Great job done from start to finish, at such a trouble time in Texas. We could have not been more pleased with the service. Thanks again for the job your guys did.
Epic is our new Plummer Service Company - Nice Job.
They came out and evaluated what they think our problem was and gave us options for getting our problem fixed. They were very professional and knowledgeable. We will call them again!
I would highly recommended Todd and his crews from Epic Plumbing. We have used them a couple of times and are more than pleased with the quality of work and the pride their crews takes in their jobs. The crews were punctual and hard working. Also the crews cleaned up the area when they were done above and beyond, thanks guys.And Todd is very knowledgeable he really knows his stuff. You can trust what he tells you. And no matter what your issues are he has a way of calming down worry warts like us. He took care of all the necessary permits and paperwork in advance. He laid out a plan and walked us thru it. Todd explained everything in such a way that we totally understood not just the problem but how it can be fixed and fixed right. Thank you Todd and Epic Services.
Epic is definitely the honest plumber! They have repaired a hot water tank system that was emptying prematurely because of how the original plumber linked them together. Now we dont run out of hot water after just one 15 minute shower.After the terrible freeze and Winter Storm Uri, Epic and Mark Worley also saved our keister when we had a leak in an outdoor faucet that was enveloped in a pillar surrounded by stucco and stone. They did the hard hammering to get to the pipe and repaired it quickly. We were so happy we could turn the water back on to the main house and could take showers again!The other great thing about these folks is communication. They stayed in contact with us to let us know how far down the list we were and when to expect someone so we could plan our day accordingly without having to sit around forever. I cant say enough good things about the whole experience.
William was very professional, went straight to work and was very kind and helpful in answering my many questions.
Professional service from the quote to the install. Unlike some companies who wants to send people out to your home first to add items which you probably never needed and especially during this Covid-19 pandemic. Epic means business and wont waste your time with the back and forth. They provide you with a quote up front, stick to the price and everything and more was done in the most professional manner.I would recommend them for all your plumbing needs.
Friendly, informative and helpful.
Always at top notch service. Supporting local business :)
I was very impressed and pleased with the service I received from Epic and my technician, Shelby Vernor. The process of requesting service, scheduling and confirming my appointment was very professional and Shelby arrived at the beginning of the two-hour window that was originally communicated to me. He was very thorough in diagnosing my plumbing issues and provided me with a detailed cost estimate for each of the repairs before starting the work. I am very satisfied with the quality of his work and will contact Epic again for any future plumbing needs.
Shelby was professional, clean, thorough and honest. Wonderful job all round.
I love that they were there in less than an hour after calling. They were all so nice and friendly. Took about an hour to fix the problem and it didn’t break the bank. I would absolutely recommend them to others!
Was VERY IMPRESSED with the GREAT SERVICE! Our technician Shelby Vernor had asked if there was any other concerns in the house he could address while he was here and I remembered our slow drainage in the front bathroom we’ve had since, well, a WHILE and he fixed that also! I would have never thought about it if he hadn’t of asked and I APPRECIATE THAT! I will definitely be using Epic Services again and WILL recommend to friends and family! Thank you Mr. Vernor and Epic for your outstanding service!Kimberly T.
Technician was courteous fast respectful and I will use them again
He repaired a water leak in an outside wall. He did the repair with minimal disruption and very efficiently Very good cleanup
Albert was thorough and professional during this trying time after the freeze.
I had a wonderful experience from start to finish with Epic Plumbing. I received text messages and phone calls with updates regarding my appointment. My plumbing technician was so professional, knowledgeable and kind. He was very respectful of space and protection with COVID precautions and explained everything he was going to do prior to the work being performed and ensured everything was working properly before he left the driveway. The office personnel are just as kind and professional. They answered all my questions and assisted me every step of the way. They even fit me in the same day, which was a life saver considering we had no water coming into our house on a hot summer day. I highly recommend this business for all your plumbing needs.
The technician William, was very knowledgeable and was attentive to what was going on. He also provided good preventitive measures to take.
Installed pipe and drops for air lines.
Another great experience with Epic Services! Called on a Saturday and scheduled an appointment for Monday morning. They actually were able to call me and get to my house earlier than anticipated to repair my issue. Once again, Dylan got us fixed up quickly and professionally and they are officially my preferred plumber for commercial and residential jobs. Thank you Epic Services.
William “FOUND” the leak. It wasn’t in my pipes, it’s coming from the roof - leaking inside the bathroom wall 😢 but I’m grateful for his professionalism and expertise and his kindness.
We have been using Epic Plumbing for many years and always satisfied with their work and customer service. They are prompt, clean and courteous. We highly recommend!
Excellent professional and clean service by Shelby. A pleasure to deal with.
I have water leaks in my kitchen and Epic was able to dispatch a plumber on the same day. He was very polite and provided great service.
Highly recommend Dylan Schill, with Epic Plumbing. Knowledgeable and worked hard with fair price. Called today and they came out today. Saved the day just time for family to come in. Easy to talk to on the phone.
The best plumbing company in Houston. Honest, experienced and dependable.
Epic Plumbing did an EXCELLENT repair of our tankless water heater!!! Thanks very much!!
Epic service came out and gave me a quote/estimate for my parents busted sewer line underneath the slab foundation, even though I did not use thier service this time, the technician that came out was friendly and explain the work. He was very professional and I will definitely give them a call next time I am in need of plumbing work.
Great company. Great customer service.
Lightening struck our home on Sunday. Epic was at our house Monday morning by 9am, only 30 minutes after I called them! Unbelievable response. I’m happy to support a local company who offers superior service and professionalism.
Will definitely use them in the future! Shelby and the ladies over the phone were very helpful and courteous.
Cameron and Marcus were very professional from start to finish. Although Cameron had to deliver bad news right before Christmas that our hot water heater had to be replaced, he cut straight through the BS and explained exactly why my hot water heater was no longer serviceable. He clearly explained the length of repair and the expected costs, cutting me a deal on the second hot water heater as we have a two 40 gallon tank system. It’s good to know that there are good repair companies out there that are fair, professional, and courteous out there. I highly recommend Epic for any plumbing or hot water repairs you might need.
Chance was the plumber who installed our tankless water heater and he was great! He claimed it would take around 6 hours for the conversation but it only took him around 4. After installation he walked me through some important information I needed to know. I will be calling Epic Plumbing again when I need work done in my home.
Called for water heater issue. Had a service tech here in one and a half hours. After he looked at it, we discussed the cost/benefit of repair vs replace. There was no pressure involved in the decision making from the tech. I decided to replace the old water heater with a new one. Had the new one delivered within a half hour of making my decision. Installation went smooth, even getting old one out/new one into the attic. The price was fair and reasonable. The work was done professionally. Based on my experience, I highly recommend using Epic Services for water heater repair/replacement.
Install a new toilet and descale hot water heater. Due to being totally unsure what to buy and several person crises going on, when I asked Chance the plumber if he could purchase it for me he was more than willing. I cannot tell you how much this meant.This whole experience from contacting you on line through paying were a total pleasure.
Very professional. Arrived within time frame, looked at the job, gave me a price, did the work and voila!!! Painless! Good job!
I called Epic Plumbing to repair my water heater here in Pearland and they did a FANTASTIC job, it was a difficult problem to figure out as it was a air flow problem. Chance the repairman was PROFESSIONAL, very polite and worked clean, I cant say enough good things about him, such a nice guy!! He had to call the owner for some advice and the owner knew right away what the problem was and Chance was able to fix the issue.(The owner answering his phone on a Saturday to help is unheard of this day and age!!) I just cant say enough good things about the Epic and their staff, if you EVER need a repair or a install or anything Plumbing these are the people to call. (And it was done on a Saturday). THANK YOU EPIC!! You have a customer for life!! Jerry Ludwig
William did a great job repairing a leaking drain. Explained exactly what he was going to do, completed project efficiently and was a pleasure to have in our home.
Shelby was my repairman and he was excellent! Knowledgeable and efficient service. I was impressed and will ask for him again!
Very professional. Had parts needed on truck to do repair quickly.
Very professional and helpful. Fast accurate repair. Awesome to work with!
Excellent service! From the moment we reached out, their team engaged. It was obvious that customer service was a priority. Thankful for the honest feedback we received.
Our technician was professional, explained what he was doing, and cleaned up after he completed the job. We will definitely use Epic for further needs and recommend to others. Thank you for your prompt service in fixing our leak.
What a wonderful experience. My kitchen faucet broke and in making our own repairs ran into other problems. Called Epic and they came out and repaired everything. Had them give a quote to replace our water heater. They were able to replace it at the same time. Dylan was great at everything. Just a great company to do business with. Will definitely use them again and have already give their name to family & friends.
After the 1st plumber could not fix our problem Epic was recommended and they promptly fix it.They notified me when their guy was on the way.I will use again when I need plumbing work and recommend to others.
The service man was friendly courteous and wore a mask.
Outdoor kitchen pump drain was tripping the GFI outlet. Epic installed the pump originally so I called and they sent Chance over same day. Chance diagnosed the problem explained the repair and corrected the issue in an efficient and professional manner. We’re very happy with Epic, Chance and the repair!
I had a problem with my water heater and epic services fixed it in no time. Throughout the process, the were very courteous and informative. They sent me txt alerts regarding my appointment and the staff that would arrive for the service. They are true to their word and arrived the time they said they would come. Highly recommend.
Epic is informally defined as remarkable or particularly impressive. And Epic services is exactly that.I had a water softener installed by another company, and was not satisfied with the installation and the installers experience. I looked around my area and called epic services.The knowledge and experience that they bring to the table is hands down top notch. Todd came by and I told him where I wanted my softener, and right out of the gate he started building upon my ideas further improving how everything would work when its all put together. He has the answers to my questions and the solutions to make what I wanted a reality.What is even better is that Todd came back after a week and half with another employee, and again, right out of the gate, Todd updates his employee on exactly what they are going to do their today and how they are going to run the lines.They are extremely friendly and humble people. You can be rest assured that these guys know exactly what they are doing. Their customer service, knowledge base, and professionalism is worth more than 5 stars.And if you read this review you should, at the very least, call them and experience the same epic service that I received.
Shelby came in told us what he needed to do and why. He installed our new hot water heater and explained the warranty. Very nice and respectful of our home.