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Jiffy Lube
452 Medford Ave, Patchogue, NY 11772, United States
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Jiffy Lube

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ni
Review №1

Very professional courteous and great guys I go there all the time for my oil change and was treated very nice I asked questions and their answers was very helpful if it was more stars I would give them 10 plus Guys Thanks A Million and keep up the good work.

Ch
Review №2

Ive never sat in the car during an oil change before but it was great! The guys were very nice & answered all my questions. I definitely recommend & will be going back

St
Review №3

This location is such a scam !!! I called up on August 28th to get a quote for Transmission Fluid and was quoted $149.99 so I took my car in . Upon arriving I was greeted by a very friendly staff they promptly took my car in and thats when when it goes all down hill. I waited for about 2 hours as there were 4 guys doing nothing and talking to each other. After waiting an hour I ask for an update and was told my car was just about done but was I wrong. As I am waiting 1 hour passes by and then no site of anyone aside from one employee. So I ask him how much longer explaining I was told 1 hour ago my car was just about done. Then he tells me same thing 10 mins and my car was done. I go to check out and now told my total is $249.99 and I brought up that over the phone I was quoted $149.99 but they said no its $249.99 after saying I called and you quoted me $149.99 the person said since your car is newer its this price. I was tired at this point and just paid it since didnt have the energy to fight. Please do not go here !!

An
Review №4

Wanted an oil change and tire rotation. Apparently they were unable to do the tire rotation. Also were not very knowledgeable on the different types of oil and the mileage for semi synthetic, synthetic and fully synthetic. I was looking for 1 year or 10,000 miles life out of the oil which Smithtown Toyota has been scheduling oil changes at those intervals. They had the employees available so dont know why they wouldnt do the tire rotation.

jo
Review №5

Unprofessional, As I pull up into the shop before I can roll my window down the young man started yelling tell me “buddy pay attention” quite confused I said young man very rude not even a good morning, walks away and said am not going to serve you. My kids are in the back jaw down shocked like huh, spoke to other workers they could care less laughing in the office. Pull a block a away Called the store, left on hold for 30 minutes, finally wrote to corporate. All I wanted was oil change to use some high school kid yell at me for no reason and refused to service me. The persons who this store put a bunch of high school kids to run the shop. Just un professional. Pure comedy show but am not laughing.

Ri
Review №6

Quick and courteous service and they dont try to sell you any services that you dont need. I will be using them for now on and I highly recommend them.

Br
Review №7

Cj was very helpful and attentive! He explained the car parts that I needed and completed the job efficiently and quickly!

Jo
Review №8

Really quick. 10 minutes, in and out. Faster than McDonalds drive thru.

Ta
Review №9

Whole crew Antonio, Kyle, Kaleb, and George worked on my Dodge Journey were amazing. Great customer service and double checked everything for a road trip. Thank you guys!!! We’ll be back soon!!

Li
Review №10

Everyone who works there is so very helpful and nice! I am a repeat customer of this location for a reason 😊 They keep my car going at an affordable price.

Cy
Review №11

Place did a great job. Thomas, George and Tom got me in and out in 20 minutes. Highly recommend them

Ch
Review №12

The guy drop slammed my hood from the highest position while i sat inside the car. they didnt vacuum or top off any extra services and it cost 103 for full synthetic! your better off doing it yourself for 40 -50 bucks

To
Review №13

Mike and Julian were awesome! Very quick and efficient with my oil change. Would highly recommend this place to anyone.

Ga
Review №14

Extremely garbage service. Went 2 hours before work to get a quick oil change and was waiting for an hour and 45 minutes before deciding to just leave. Employees were standing around vaping and talking to eachother.

Ra
Review №15

Ac recharge: well done old car is super cool now!

63
Review №16

The team was really nice i came in with my new car trying to see if my oil change was due the team then took a look at my whole car changed the oil and was excellent when describing services they offered and my manufacture recommendations they topped off all the fluids and the air in the tires

Fr
Review №17

I have to say I loved this jiffy lube the whole team was amazing and the process was so perfect Cj was amazing he went over my whole vehicle and explained why my check engine light was on after checking it and it was a misfire so he told me about the tune up and they replaced all my spark plugs and I must say he was so polite about it and professional and Kaleb was great along with tom they topped off all my fluids check my tire pressure and cleaned my windows and there prices are very good and I def would recommend to anyone who needs preventive maintenance done on there car to go check out jiffy lube in patchouge thank you Cj kaleb and Tom you guys were great!!!!!!👍👍

El
Review №18

I could give them a zero rating, I would. They took advantage of my 19 year old daughter. She told them no synthetic oil handed them a sticker from the previous oil change. Giovanni the manager told me when I called him later that she never told him that and acted like they were doing her a favor by putting in High mileage oil at a cheaper price. Her 2006 Hyundai has 68,000 miles on it. I have a 2008 Nissan Pathfinder that has 160,000 miles on it and I use regular oil. This guy was so condescending to me personally because I am a woman I dont know what Im talking about. Do me a favor Avoid this place at all costs...They will screw you for the money and act like they are doing you a favor.

Je
Review №19

Prompt and quick service. Was able to sit in my vehicle as the oil change was being performed. I was in and out in a total of 15 minutes

Co
Review №20

Quick service in and out in less than 30 mins

da
Review №21

I felt safe given the Covid situation. I got to stay in my car and they took care of my oil change in a matter of minutes. It was easy and stress free.

ma
Review №22

Very helpful and nice mechanic guys there

Je
Review №23

Great spot! Always a little worried about chain service stores but was chasing some extra airline miles. Staff was all very friendly. They answered my questions and actually told me not to get a certain service because I didnt need it. They were all very professional and efficient. I never felt like they forgot about me or I was just another sale.They went out of their way to wish me a happy and healthy New Year. I will most definitely be back.

Ko
Review №24

The guys working on Saturday May 15th....they are awesome and deserve more money.

Ju
Review №25

Sent my wife to get an oil change and she comes back with a receipt for nearly 150$Over 100$ for an oil change and than they charged her to “top off her antifreeze” let me tell you this place is a bunch of scammers.. don’t give them your business nor waste your hard earned money here.. an oil change is 20$ anywhere else 30$ topsSo if you don’t know exactly the oil you need or if you don’t know about cars they will automatically charge you at least 5x more because.. you don’t know better.. shame on them!

Je
Review №26

Service was Fantastic!!! The Staff is Outstanding!!! Highly recommend the great staff at the Selden Jiffy Lube

Je
Review №27

I just got an oil change and on my way to work my car breaks down. 😡

St
Review №28

Great experience. Very professional and kind. My first time here and I’ll be back. Thank you !

Da
Review №29

This place is awesome, the entire staff is so super professional every time i go there I know what to expect and I am in and I am out of there. Last time I got some of the best help I ever got from Jason. He was so knowledgeable about all of the products and even helped me with questions about how my cars indicator lights and electronic systems work. Thanks to Jason and Jiffy Lube for making my day. See you again with my sons car real soon.

Ma
Review №30

Great customer service ability.

Mi
Review №31

Raised prices for no reason. To expensive and they do half the work they use to. A waste

Ma
Review №32

Price was MORE than I remember, but service was very fast!

Ra
Review №33

Very fast, professional service.

Gw
Review №34

The gentlemen were kind & they went above & beyond to give me good serice

Ed
Review №35

Quick in and out. Great service from these guys.

Ja
Review №36

Haven’t been here in forever but will come back now. The guys were super friendly and did awesome customer service

L
Review №37

No need to make an appointment and you can literally drive through. I do like that the staff is trained to be friendly and courteous. That makes it a more positive, enjoyable experience.

Sa
Review №38

I needed oil change in my escalade and I just moved out east I pulled in garage guys were knowledgeable and checked existing fluids and I was on my way Ill be back soon !!!

Co
Review №39

Great work and always professional

Me
Review №40

They were able take my vechile and my husband’s vechile right away. Speedy and polite service! 🙂

Cl
Review №41

This was my 1st time at a Jiffy Lube. I will definitely be returning when its time for maintenance.

Mi
Review №42

Super quick. Everyone was friendly and professional.

Jo
Review №43

Quick service, great customer service. Very helpful.

Br
Review №44

Was not crazy that they vacuumed out my oil with out telling me. I would have went somewhere else for over 100 dollar oil change

MI
Review №45

Great place to change your oil dont ever go to yoru cars DEALER SHOP always go to jiffy lube!

cw
Review №46

Nothing but upsells and didnt add air t ok my tires or scrap off my old registration tag as they promised.

Ka
Review №47

Great workers helped me out when I was short on money and told me what I needed. Totally honest great experience

Ca
Review №48

The staff did a excellent job

He
Review №49

As soon as I pulled up someone greeted me and let me know where I should park and took done what I need done today. He let me know there is s small wait time. But I’m next in line to get the oil change I came to get for my wife’s galant

Da
Review №50

I love staying in my van

Ma
Review №51

Very professional. Quick & clean.Perhaps a bit expensive, but you get what you pay for 😊👍

ka
Review №52

Very nice employees :)

Wi
Review №53

Quick, fast and easy to get an oil change.

Wh
Review №54

Wow!!! I’m am extremely impressed by the rapid service I received today. Marty’s customer service was courteous and professional. The price was great but the 15 minutes it took the Jiffy Lube team to complete my oil change felt unreal! When I left I still couldn’t believe it. I will definitely return for my next oil change. Thanks again !!🤗

Bo
Review №55

Well-managed outstanding service recommend 2 all

j
Review №56

They left my hood open almost caused an accident.

Ru
Review №57

Excellent, specialized service. These guys changed my oil - thats it. They were FAST, knowledgeable, and PLEASANTLY PROFESSIONAL. I will definitely be using them in the future.

Ca
Review №58

Absolutely best experience. Dave, and Thomas, who worked on my car, were knowledgeable, courteous and professional, reviewing all my options and I never felt pressured.I finally have a decent car and want to take good care of it, so I am extremely happy to find such a good place to go for my auto needs.I will recommend Jiffy Lube Patchogue to all my family and friends and I will be a forever customer.

Wi
Review №59

Staff was super friendly and very knowledgeable. The facility was very compliant with covid 19 guidelines and I felt safe and well cared for.

AM
Review №60

In and out way better than a 2 hour wait anywhere else

Co
Review №61

Quick, efficient service.

Em
Review №62

Dean, Samantha and Christine were awesome. They gave high quality service in an efficient time what a great team .

Th
Review №63

Great service and great people. Were nice enough to let me know about the veterans discount. Didnt have to do that, I didnt bring it up. Very cool.

Th
Review №64

Excellent service Fast reliable and efficient

Ro
Review №65

The only reason why I go to Jiffy Lube is for the convenience of a quick oil change. Employees never seemed to know whats going on. They know nothing out of putting fuilds into a vechical. They put water a you wish a washer tank.

Ke
Review №66

This morning I drove up to jiffy lube because my skid plate had fallen and was mangled all up under my car, the really nice technician unfortunately I do not remember her name but she had nice curly hair and wore glasses she was able to take it off for me and it took no less then 10 min and I was on my way, I offered money and the nice woman said it was all good I was so grateful to her!

Do
Review №67

They wanted $70 for a 5 quart oil change. That is twice the price of a normal oil change.I drove 2 hundred yards further north to Johns Auto Repair and paid $35.

An
Review №68

Kaleb was awesome everything was fast an efficient

Za
Review №69

This location has great service normally, since it’s mid-summer time the waits seem to be longer than usual but I love the guys who service the vehicles. They are really nice and try to do their best at giving you the best possible discounts for your car services. I would say Jiffy lube is your best bet for car services overall.

Ke
Review №70

They broke my oil sensor while doing a routine oil change. They then said they couldn’t fix the problem and I needed to take it to my mechanic. I took it to my mechanic he fixed it no problem. I was told a district manager would call me within 24 hours to reimburse me the money it took to fix my car. It is now 72 hours later and I have made three phone calls to the store that did it and I am still yet to hear from anybody. So taking my car to them Has cost me an extra $250 at this point with no one calling me to reimburse me. The only reason I gave them one star was because Google will not let you give them zero.

It
Review №71

Replaced all three wipers on my Ford Escape

Lo
Review №72

Im an avid customer at Jiffy Lube, Patchogue, NY 11772...since 2012.This is my favorite place to go for an oil change. I was here recently! As usual I was park in the back and I was greeted by a nice Hello from one of their hospitable personnel. It took him maybe 20 mins to finish. By far its always the quickest place to go for this particular job. Just a reminder that the waiting area is very small but it is clean and they also have a complimentary coffee that you can make yourself while waiting. So, if you are looking for a good service and less waiting time for an oil change please dont hesitate to come to this place.

Le
Review №73

Excellent service! Supervisor/ Assistant manager Leon S. Is easy to speak with as is knowledgeable. He showed me that he cared about customer service. And was personable enough to make me feel comfortable. Services were done correctly and timely. Ask 4 Leon,thats the Man that gets the job done right! Thanks guy.

Ei
Review №74

They were courteous and professional. Service was fast, everything fully explained. Definitely going back!!

Je
Review №75

They are too expensive

Kr
Review №76

Outstanding customer service from the second I walked through the door. Kind staff who actually care about helping. Well done.

ja
Review №77

Thomas and his crew were the most efficient and helpful! Thomas is calm personality really help someone A type personality

Ja
Review №78

Id been a lifelong customer and fan of Jiffy Lube, but my last two visits were atrocious and I will not be returning. They completely missed a flat tire and in fact told me to drive a few miles, the light will turn off (it didnt.).

Ro
Review №79

The service was done quickly, and professionally. Very considerate. I will go back again.

To
Review №80

Just not supper efficient! But fast, its the little things that keep happening. They broke my rear window switch (on the drivers door panel). I never put down the rear windows and when I got into the car and went to leave all of the windows were half way down. The switch was broken off. When I showed the mgr he said we didnt do that. I said how did you get the window down? Did your employee open the passenger side door and lower the window from over their? Why is the broken piece right hear? on my drivers door then? He said we didnt do that it was like that when you came is. lol OK! I guess I have to fix that myself. Then they only put 4.5 quarts in my engine when they were supposed to put 5.0 plus my half a quart of Lukas Oil Treatment. Now I am uncertain if the kept my oil treatment that I provided or actually shorted me on oil. The mgr said he put the Lukas Oil Treatment in himself. So I guess I believe him. Who really knows, now now window oil change sticker that gives me the date and Millage when I have to do my next oil change. Come on guys, I have been using Jiffy Lube for too many years for this one location on route 112 in Patchogue NY to make me go somewhere else that is local and convenient for me. Please do it right!

Be
Review №81

The staff is very friendly! The service was quick as promised. I will definitely return.

Se
Review №82

Professional caring and quick

La
Review №83

The staff is friendly and knowledgeable. They worked on my car quickly and efficiently. I will always go to this location.

Je
Review №84

They were good did a good job and very nice 🤘

Ca
Review №85

Always quick and courteous service

Je
Review №86

Entire staff at Patchogue location was very friendly, provided excellent customer service and made the entire process hassle free. Highly recommend this location

ta
Review №87

Like a typical mechanic joint...find out what you are paying for/getting first... negotiate clear-cut prices and services or you WILL get a surprise bill attempt

Be
Review №88

I go there every 3 months. Right now you can sit in your car, and they change the oil.

je
Review №89

A little time consuming today but venue was very busy. Considering that it was fine. Have never experienced a problem with an oil change here.

el
Review №90

Jiffy lubes on 112 has the best personnel and is the best place to get not only an oil change, but the best maintenance for your car.

Ay
Review №91

Staff were efficient and friendly!

Di
Review №92

Friendly staff, knowledgeable and fast service.

Ai
Review №93

Service was timely and expedient even with 3 cars in the bays and 4 cars lined up waiting.

th
Review №94

Great service.

Ju
Review №95

The general manager, Joe and his team were excellent. Professional, courteous and efficient. Wonderful experience having my vehicle serviced here!

Ti
Review №96

Samantha. Good quick service

Fr
Review №97

Excellent and Fast Service! Top notch Customer care with attention to details.

Jo
Review №98

They were very helpful

Lo
Review №99

Great Service David and his team had me in/out in no time. The 25% military discount means a lot to me and it’s all year round on your entire bill. No one else does that. Thank you David and Jiffy Lube for recognizing veterans. Semper Fi SGT Calandra USMC Veteran.

Da
Review №100

Fast, clean and friendly service. Thanks, guys! Ill be back again.

Information
11 Photos
100 Comments
4.3 Rating
  • Address:452 Medford Ave, Patchogue, NY 11772, United States
  • Site:https://jiffylube.com/locations/ny/patchogue/1248
  • Phone:+1 631-447-5021
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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