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Bay Area Computers
8475 Fort Smallwood Rd, Pasadena, MD 21122, United States
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Bay Area Computers

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Da
Review №1

Bay Area Computers is AMAZING! I called last minute and they worked on my computer and discovered the hard drive was no good and replaced it, installed windows, installed all current updates while consistently giving me updates. They even said late to finish this process and they made sure I received my cpu back that SAME DAY. Customer service there is second to none. They are a 1st class company. Thank you Bay Area Computers!!!!

Ha
Review №2

I just moved to the area so I was looking for a good computer shop to bring my PCs to. I found Bay Area Computers after going around to a couple different shops and ultimately was let down. After talking to the owner, Chris, I found the price for labor was good and wasnt going to charge if they werent able to get it working. Dropped it off early afternoon maybe, and before 5pm the same day it was ready to go. They even informed me what was wrong with it and the prices before going any further with it. Definitely going back for any computer related issues.

ho
Review №3

Ive bought a phone, laptop, and tablet from them and will keep coming back for more. Not just to buy either, but to repair! The service is second to none! Chris and Mesha make everyone feel welcome. Whether youre a computer whiz or a novice, they will treat better than any other company will. They can fix just about anything and if they cant, nobody can! They are honest and family run. I just cant say enough about them. Oh, and the prices are unbeatable!

Ja
Review №4

The owner of Bay Area Computers is a very helpful gentleman. He spent 2 hours helping me get a large fax to help in my effort to refinance my mortgage and treated me with the utmost respect.

Ka
Review №5

They are awesome and very reasonable. Even after I got home and hooked everything up my keyboard wouldnt work. They said bring it in and they got me up and running. I recommend them very highly and will go to them again.

To
Review №6

Im the furthest thing from tech savvy. My laptop is 7 years old. It seemed to have gone on the fritz. Wouldnt come on when I powered it up. I thought it might have been fried and was looking at new ones and was prepared to spend $900 or more. Took it into Bay Area and all it needed was a new hard drive. For just the $79 labor charge and cost of a new drive its now looking and running as if it was brand new. I went back the next day because I needed help inputting some of the data I had lost and they took the time to explain everything to me and made sure I was satisfied. Definitely the place to go.

Ja
Review №7

Known Chris 30 years and hes the only person I would let work on my machines. His experience and expertise is unmatched by anyone Ive met in the industry

co
Review №8

Chris is amazing. My Dell laptop crashed and he tried everything to fix it. And when it was determined that it couldn’t be fixed, he walked me through how to find a replacement, and explained everything, every step of the way.The customer service is impeccable. I would recommend this company (and I already have and will continue to do so) to everyone. Incredible company. Incredible people. It’s the best.

Th
Review №9

My grandson and I were building a gaming computer from parts my grandson bought with his money on the internet. We got to a point where we were stumped. On a Friday night at 5:30 we called Bay Area Computers. Chris told us to bring the computer into the shop. Chris called about an hour later and told us to pick it up, it was fixed perfectly and he stayed until we arrived even though the store hours were over.

Wa
Review №10

Great local business and community supporter!

Ro
Review №11

Owner Chris is the best and prices on service and custom builds are unbeatable. Highly recommended

De
Review №12

From the beginning of me asking questions on Facebook to actually coming into the shop, Chris was nothing but kind, understanding, helpful and communicative! I truly felt appreciated as a customer and Im glad we gave them a call. I had to get my charging port on my laptop repaired and it was done same day! In about an hour. Not a single problem, prices were very reasonable and staff is super friendly and helpful. Theyve got my business from here on out!

Ca
Review №13

Had Problems with my Work USB, took to Bay Area Computers, explained my Situation and They Were Able To Correct The Problem! They Are Now My Go To Guy! Just Flat Out Awesome Small Business and Truly Wonderful People!

Ro
Review №14

I am happy to have found a place I can call my go to from now on. Courteous and professional. From the person who answered the phone to Chris, who worked on my computer and got it back to me same day. Would definitely recommend to everyone.

Je
Review №15

I talked to Chris a few weeks ago about a computer . He had exactly what I needed at the best price around . Great service . I called him when I was on my way and he had it all ready to go . Defiantly would recommend them to anyone looking for any type of computer or software .

Li
Review №16

These guys are the bomb! My son is an avid gamer. They have built both his computers. When something has happened, they are right there to fix it. Both his computers have lasted 5 years.

Ja
Review №17

Bay Area Computers hasnt let me down yet. Went in for the most obscure part. Had it. Nobody else did. Great people. Will go again. Very highly recommend 👌

Ry
Review №18

The people at Bay Area are flat out AWESOME! super responsive, cost effective, and don’t try to upsell you. HIGHLY RECOMMENDED!

To
Review №19

My computer was as slow as an upside down turtle with 2 legs. I brought it into BAC and within 1 day he told me what the problem was and fixed it! It now runs faster than the day I bought it. He easily could have sold me a new laptop for a lot more, but he was honest and told me mine was worth fixing. He told me every step before he did it and how much it costs. Excellent customer service and great pricing. Will definitely use again

st
Review №20

Ive known Chris and Michelle owners of BAC for about 15yrs and I can truly tell you the service they have given me and my family from repairs to our computers and to purchasing new ones is A1. They go over and above to provide the upmost in serving and customer service as well. So glad and thankful to be introduced to this small family run business. Try them out, definitely will not be disappointed... Reliable and honest 🖨🖥💻🙋🏾‍♂️🙌🏾👍🏾

le
Review №21

Chris is the gentleman who has worked on my husbands computer a few times.Hubby messes computer up and Chris fixes it. Customer service is great and Chris stands by his work. I would recommend him 100%.

Ri
Review №22

I highly recommend Bay Area Computers!Chris had my laptop fixed and back to me in 24 hours! This is a great little computer repair shop, and they offer much better service than the big box stores

Ka
Review №23

A few years ago my laptop needed to be checked and cleaned for Malware. I was pleased with their service. I suggested them to my Daughter to work onmy Granddaughters laptop. It was dropped off on Monday to check it out and find out why it was lagging. On Tuesday evening they picked up the laptop. When it was powered up the fan was noisy. The shop was called and told this and they responded that sometimes that happens when the laptop is cleaned. It is getting progressively worse, to the extent she cant use it for her middle school classes online. The laptop was taken back by my son-in-law this evening and he was told it was a coincidence that it started right after they worked on it. Bay Area refuses to fix it without us paying another $80. They were dismissive to us on the phone and argumentive with my son-inlaw in person.I will never recommend this shop again.

Do
Review №24

This place is the best!!! Chris & his wife Mesha are such honest salt of the earth people. My laptop wasn’t working & since I was working from home I couldn’t afford for it to be out of commission for very long. I called to ask what their repair turnaround was & Chris told me within a day or two. That was on a Thursday evening. I dropped it off Friday morning & by the afternoon I got the call that it was in pretty bad shape. I came in that evening to pick it up & possibly get a new one. Chris spent at least an hour with me explaining what happened to my laptop & showing me some new options. I trusted him right away! He gave me an incredible price on a new laptop which he stayed late that night transferring my info from my old one to the new one just so I could have it the next day. By Saturday afternoon I had my new laptop and was up & running again. They were both so personable & friendly not to mention Chris is an expert in computers. They have a customer for life!!

An
Review №25

Awesome service and always there when you need them. Chris and his team have always been helpful and knowledgeable. The computers we have bought from him have all been top notch. My computer is about 9-10 years old and still works beautifully. Just added more memory about 2 weeks ago and she’s still trucking.

Sc
Review №26

Friendly customer service, got my old laptop running faster than new, and got it back to me in the same day! Cant ask for more than that!

vi
Review №27

You will not find a more honest and knowledgeable set of individuals that you will come in contact with here.From beginning to end they went above and beyond to make me understand the process of my issue I was having.And when I saw my bill it was no where close to what Best Buy wanted to charge me so I told everyone I know if u want your computer or game console fixed this is the place to come and u won’t b disappointed.

ch
Review №28

A family owned store in the Pasadena / Glen Burnie area. They provide great support! Fantastic prices and are always willing to help out.I have trusted Chris with my electronics repairs for over 3 years and I couldnt be happier with his prices and service!They also buy and sell computers and other electronics as well!

De
Review №29

Weve used Bay Area Computers services for a few years now and weve always received prompt, quality service. Great people to work with and excellent customer service!

M
Review №30

These are the best folks to go to for all your computer needs and issues! Friendly, fast service. They know what they are doing!! We travel from Frederick to bring our computers here. We trust the folks of BAC and you wont go wrong trusting them too.

La
Review №31

Chris and his team were super responsive, fast and resonably price. They repaired our computer in 31 minutes. Yes 31 minutes and distance learning was back in business! Thank you!

St
Review №32

We received our computer the very next day. It was well-packed in the shipping container and in great shape. It was a high quality computer, and the customer service was above and beyond. We will buy from this business again!

A
Review №33

They had exactly what I was looking for to set up my dual monitors. Comparable prices..Very friendly personable service! Highly recommend them for your computer needs.

Tr
Review №34

Chris and his team are always there to help. And very reasonable priced. Very fast with service and willGo the extra mile to make sure everything is fixed and some Def recommend them for any electronics. Phones, iPads, laptops,desktops. You name it. He can fix it

Da
Review №35

Bay Area was able to repair my 13 year PC in less than an hour. This computer has a special purpose for my Buisness. This quick $86 repair saved my Buisness about 10,000.00. Bay Area will now be my company’s preferred vendor.

Sh
Review №36

The Mathews family has quality, professional, very well trained stained and has come through in all occasions. Whether it be computer related or hobby related they have always done me solid! Great place to have your computer serviced, purchase new, or used! Highly recommended!

Da
Review №37

Been using Bay Area Computers for both personal and business for over ten years now. Quite honestly the service is nothing short of AMAZING !! I will remain a loyal customer to the day I die!! Thanks again for all of your hard work Chris :) !!

Ig
Review №38

I didnt go here, but i talked to chris on the phone, and he was very helpful at finding things, we just couldnt find what i was looking for though

Ch
Review №39

I stopped in Bay Area Computers for something minor and the owner, Chris, provided the best customer service I have received in quite some time. It is great to see awesome service at local small businesses! I highly recommend this store and his other nearby location on Fort Smallwood Road. Thank you Chris for your awesome customer support!!

Cl
Review №40

Thank you Chris for the wonderful customer service and saving my daughters ACER Nito 5 Laptop!!! Thank you for bringing her computer back to life, a joyful smile back to her face and our household! You guys are incredible. WE will recommend you to everyone. Clara and Vinny from Perry Hall, MD

Re
Review №41

I wanted to tell you about a great asset to my business. His name is Chris Matthews, owner of Bay Area Computers. Chris has rescued me umpteen times over the last ten years during various computer and mobile phone crisis.Because of Chris and his actions, persistence, skill and knowledge, he has always gotten every difficult situation resolved quickly. He has gone over and above, again and again. When issues have risen from a dropped external hard drive, laptop crashing, iPhone constantly losing its battery charge or my operator issues with various devises or whatever the circumstance, he seems to easily come up with out of the box solutions. Chris has become a valuable piece of my business. Without Bay Area Computers, my business would fall apart.

Ch
Review №42

Chris has to be one of the nicest most genuine person Ive met in a very long time. He took care of me with a gaming pc to get me by till my main pc gets repaired from warranty work(My mistake for not doing my homework and going to Bach from the beginning). I gave him a budget and he went out of his way and some to make me and my wallet happy. Id recommend him for any of your tech needs and will 1000 percent be a customer for life. Thank you again Chris you da man.

Ri
Review №43

Over the years. I have bought 2 custom built desk gamers. 1 regular desk Dell. 2 laptops. No problems. Great prices. Thanks Chris Mathews

Ja
Review №44

I am beyond impressed with the professional and quality of work by Chris and his team. Last year, I bought an ASUS gaming computer for my wife and it seemed that we had problems with the computer ever since we purchased it. It would take 15 min. to open up outlook and even longer to browse some websites, and on top of it all, the touch pad never worked. After contacting ASUS customer support and finding out that a computer that is a year and two-months old is out of warranty, I decided to look in the area for a shop. I contacted Chris and later on that afternoon I dropped the computer off. I received a call with the issue in a timely manner with an excellent cost to repair the computer. After picking up the computer and using it for a couple of days, I can honestly say that the computer acts as if it were brand new and now I cant get my wife off of it. From the initial phone call to the young lady (I didnt catch her name) at the front desk, everyone was professional and willing to help. If you are looking for a company to provide good quality computer repairs and even information, this is the place to go. I am sure that if I run into any computer issues that I cannot resolve, I will be returning.

Jo
Review №45

I’ve called Chris multiple times this week to help me out of a technical jam and every time he has the answer. Great place with even better computer experts.

Ma
Review №46

Bought 2 new/used dell laptops from BAC and could not be happier. Updated software and hardware for an absolutely fantastic deal. I dont think I will ever buy a brand new machine again. Thank you Chris and the whole Bay Area Computers team.

Tr
Review №47

I must say this about this small family owned company local to Anne Arundel county Maryland.If you need anything fixed or maintenance done.Please do not hesitate or overlook this business.Talk about stand up, honest individuals.What a pleasure it is and how welcoming the staff and owners are.I can’t say they have fixed anything personally for meHowever I have sent numerous people to each of there businesses and not one person has had a negative experience or a feeling of overwhelmed costsI’ll finish my review off with a simple reminderBestbuy and large chain places only care about numbers and volumeYou want honesty and a place to go back to without a bad experienceThis is your place

Je
Review №48

Took our laptop in to get repaired. Fast service, great pricing and friendly staff. Top-notch service all around! Would highly recommend

Ja
Review №49

Amazing people and honest too!! I would only go to this place from now on.. family owned and operated

Sh
Review №50

Bay area has taken care of many of my computers and Ive bought several from them. More then fair pricing and always a pleasure to deal with! Very highly recommended.

sl
Review №51

Known this man for years only person Id take my computer or electronics to. Chris and his crew are awesome. Great customer service every time.

J
Review №52

These people are the best at what they do. Their customer service is second to none! If you have an electronic repair they will do it.

dr
Review №53

Chris & his wife run a great shop and provide incredible computer services for the community. Very fair and just all around good people.

Do
Review №54

With a flat repair fee of $80, Chris and his wife replaced my motherboard with a blazing fast, top-tier, beautiful Aorus X570 Elite in a matter of 2 days from drop-off to pickup.After the swap, my PC had rejected the old drivers, therefore refusing to boot to Windows. I contacted Chris, and, within the day, he had supplied me with a USB pre-loaded with Windows 10 Home. My computer is up and running at 110%.

Do
Review №55

Very knowledgeable and professional folks. Pleasurable experience. I highly recommend them!

Va
Review №56

Courtesy and Prompt Service @ a reasonable price. Say Val sent me, & You Might Get a Discount.

Ri
Review №57

Very good experience. Chris is very helpful and knowledge.

Br
Review №58

Best place to get repairs and anything needed for your PCs. Hands down always dedicated and very Appreciative of knowing this Guy. Chris Matthews is the Best around.. Make sure you check him out today...

Sh
Review №59

Amazing staff, friendly, helpful. They go above and beyond for their customers! I love this place

Ch
Review №60

This place is great! They fixed my old Panasonic 3DO. I was pleasantly surprised that they were able to fix such an obscure old game console. They were very knowledgeable and pleasant to deal with. Fast service and fair pricing. Will definitely do business with them again.

Sa
Review №61

Greatest customer service you could ask for and very fair on pricing. Locally family owned by the greatest kind of people around

mi
Review №62

I got 2 hp laptops that had tobe order they kept me updated on them and when they did arrive they made sure that both laptops where fully updated and delivered them to me ( im disable) great place to deal with. I will highly recommend them for all your needs

Br
Review №63

They do it right and fast i deal with them computers and hobby shop. Good prices for both.

Am
Review №64

Quick and thorough repair on my Sony Vaio. Couldnt ask for better, faster or more value priced service!

Sh
Review №65

Never could not fix any issue I have had. Very good and fast work.

Ma
Review №66

Best shop to have your computers, laptops, and electronic devices serviced and or repaired. These guys are the greatest. Thanks Chris, for all of your help. Total life saver. They also have fantastic deals on high quality laptops if you are in the market. If you need a PC or laptop, these guys should be your first stop and your only stop.

Ch
Review №67

Chris is one of the most honest, outgoing business owners I know. Always goes the extra mile.

An
Review №68

They have the best customer service! So kind and very helpful!

Ji
Review №69

Very good places to go to. And very helpful.

Ke
Review №70

Great customer service, awesome prices will shop there again

ja
Review №71

Great guyGreat serviceGreat pricesChris knows computers !

Al
Review №72

Highly experienced repair shop and competitive prices. Ive gone in to service my laptop several times over the last few years. They also repair Macs.

Br
Review №73

I have had my laptop repaired at Bay Area twice and been in the store about 5 times and I have nothing negative to say! I love this place. Their staff are very nice and helpful. I think its wonderful they are family owned also. There are not many ma and pa shops around anymore. I give Bay Area 5 stars. Thank you all for fixing my computer. See you tax time for a new laptop :)

fi
Review №74

Helped me out a while back recover some stuff and did a great job! Thanks

Te
Review №75

Reasonable prices and great customer service.

Mi
Review №76

The best hobby shop on the East Coast PERIOD. Their carpet track is ever changing throughout the week to accommodate both on road and off road racers. They have a fleet of rental trucks for an affordable rate so you and your friends dont even need to spend hundreds to have fun. Most parts are always in stock or a quick order away and their pricing is extremely fair. Owner is the most genuine person youll meet. They offer a lot of services for reasonable costs (soldering, RC body painting, repairs, etc).TL;DR: If youre thinking about going there.... go there.

tr
Review №77

Awesome computer shop. Chris will make sure you get taken care of

Ac
Review №78

I have been using Bay Area Computers or almost 20 years. Great people and great service.

ch
Review №79

Chris is the man to see if you have any issue. Would reccomend this place to anyone with computer needs!!

Da
Review №80

Absolutely awesome like normal

Mi
Review №81

Great people, great prices, and awesome service. Our printer/ copier has been broken for over a year now and we cant afford a new one unfortunately at the moment Karma they offer copy services printing if you need an email printed and facts which has helped my family and I out more times than I can honestly remember for a more than reasonable price for each service. We love Bay Area computers and the staff, and we keep coming back and I recommend them to anybody who needs any type of service regarding computers or fax copying printing an email you cant get printed on your own and repairs. Plus they also have Hobby merchandise as in RC cars planes and hover craft things that used to be in there Bay Area computer store but they recently opened a new shop right around the corner on Fort Smallwood that not only sells the hobby vehicles but also has an indoor RC race track. And they can do partys and events there.

Br
Review №82

This Christmas, Santa brought me a brand new Motherboard, CPU and RAM! I just got my gaming PC at the end of 2017 and I made the sad mistake of buying one that was pre-built and overpriced with weak components... I had to upgrade my GPU (Graphics Card) and I bought the GPU and took it up to Bay Area Computers right away and they installed the GPU withen a hour!! I havent had one problem with my GPU since... I just took my new CPU and Motherboard up to Bay Area Computers and the guy said he would have it done by tonight or tomorrow morning! Which is awesome! He would of had it done sooner but hes super busy right now with a bunch of Laptops and different computer parts he has to install, I believe his name is Les. Hes a awesome guy, helps you out with whatever you need and is super knowledgeable when it comes to Electronics of all sorts and makes. Love this shop! Way better then Best Buy or another big name place because this is family owned and they actually care about the customers!! They have two shops, one up where Mars used to be off Fort Smallwood road and one down where Mcdonlads is by the Rivera Beach Fire Station! The one where Mars used to be is for RC cars and different types of hobbies... the one near McDonalds is for your Computer parts and other gaming system needs!

ro
Review №83

Good place for computer fixes and laptops

st
Review №84

They fix my computer everytime no matter the problem

Be
Review №85

Friendly staff, welcoming environment. If I come in and need a part for my computer 98% of the time they have it for a good price (I needed 2 4gb of ddr3 ram and they had it) good deals, hopefully over time they grow and get more stuff, the owner has been sick for a while but they are still running it.If you need computer repair help go to that place, not compu computers or Best Buy. I highly recommend this place

Ro
Review №86

Chris has fixed everything from my computers to amplifiers to parts of my car where electronics had stopped working! Have been going for years, my family goes here, and I WILL continue to use them as my repair specialists!

Jo
Review №87

Great people to deal with

Er
Review №88

Amazing, timely, and affordable work! Chris is great!!!!

Da
Review №89

The best place in Pasadena to get a computer or to get youre fixed

Ke
Review №90

Great knowledge and fast turnover of your PC

Se
Review №91

The screen on my low end laptop went crazy. I was thinking it was time to buy a new laptop but called Bay Area Computers. They looked at it and knew right away that the video processor chip was lifting off the circuit board from heat over time. They charged $75 to fix it and its been working great for months now. Very knowledgeable people. When I do want to buy my next computer I will buy it from them.Thanks.

Mi
Review №92

Solid business. Have been coming here for seven years, after Best Buy screwed me for the last time.Have bought four computers and nine or so repairs, always a fair deal.

je
Review №93

Great Computer- Hobby Shop.Chris, goes above and beyond to meet our families needs. Both RC & Computer! I Would recommend Bay Area Computers & Hobby to anyone looking for superb service.

I
Review №94

I most say they did a wonderful job getting my pc back up and running. Im planning to go back and leave a tip for those guys for lunch.

Ja
Review №95

Very experienced, very relaxed, very reliable. 10/10 would come back here again

Ja
Review №96

GREAT service..

Ja
Review №97

My phone screen shattered on the concrete. I called Bay Area and they were able to fix my screen in an hour!!! Not only were they efficient, but very friendly as well! I am typing this review on my new screen!!!

El
Review №98

Excellent service. Friendly and reasonably priced.

Ca
Review №99

Fixed my computer so I am a happy camper :)

Ro
Review №100

Always friendly n helpful. Fast n fun family environment .

Information
4 Photos
100 Comments
4.7 Rating
  • Address:8475 Fort Smallwood Rd, Pasadena, MD 21122, United States
  • Phone:+1 410-360-7545
Categories
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer store
  • Phone repair service
Working hours
  • Monday:10am–6:30pm
  • Tuesday:10am–6:30pm
  • Wednesday:10am–6:30pm
  • Thursday:10am–8pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–6:30pm
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