Very good and with an excellent alteration service who comes in.

Arthur is the outstanding resident ambassador for Eco-Clean and the manager, Jack, ensures a continuum of excellent customer service. This is my second and well-deserved review of this storied cleaner of many years in the City of Pasadena. The longevity of the business is a reflection of the care, professionalism, eco-cleaning methodology for all fabrics with special care given to fine fabrics, as well as an in house tailor skilled at simple to the most intricate tailoring requests.The business has been valiantly continuing their customer service by staying open for all business hours honoring even expedited requests for cleaning. I have entrusted my silk covered goose down European comforter to this cleaner several times over, and this heirloom piece is returned to me in impeccable condition, with even the most stubborn spots gently removed without harm to the fabric. It is so important to always support local businesses but especially during this difficult time that we all share. Highly recommend!

Truly a gem! We have used Eco-Clean regularly for 3 years since moving to East Pasadena and have been very happy with the service. Art and Mary are always warm and inviting, and greet us by name. Their cleaning service is always excellent, and we rely on them for numerous garment repair and hem jobs. Best of all, they are very honest when something cant be cleaned or fixed. BONUS: Mary always gives our son a hug and a lollipop when we stop in.

They are the best cleaners in town!! They use organic products and that is very important to me being in remission from cancer. A family friend recommended them and Im so happy that they did

Like thegreen aspect of this business

I love this dry cleaners! I have used them exclusively since they opened. Art and Mary are wonderful and are able to take care of tough problems and are accommodating on timing. They truly make you feel like they are an extended part of your family. I have never had a negative experience.

One of the worst experiences Ive ever had. I came to pick up my suit and 3 shirts and each single shirt still had the same marks and stains on them. Its as if nothing had been done with my clothes. When I brought it to the owners attention he literally said he doesnt know what to say and eventually he said he didnt have time to talk to me. He then cursed me out and said leave his property when I brought up the fact that the appropriate thing to do would have been to apologize for not getting stains out or take the time to explain or give a discount. He told me to go get a lawyer. Totally unprofessional. I will be contesting the charges and never will go back.

I came to this dry cleaners as soon as they opened (around 2007?) because of the non-toxic methods they use. What a relief to know that awful chemicals arent touching our skin any more! Arthur and Mary are so welcoming and yet professional - they always greet me with enthusiasm (and when I need my French fix I speak French with Arthur). They go out of their way to give excellent service. I cant recommend this place highly enough. Loyal customer here!

My items were delayed two days.when I asked why they were not ready the older guy that works there gave me attitude.when I went to pick my items up i asked about the amount he charged because I noticed it was high compared to what someone said they were charged for even more items to be cleaned.he flipped out and started cursing at me and he called me a loser and said to get the F ! out of his store.he also followed me like a creep to the side walk.he also rudely took my license plate down which makes noSense since he was the one acting nuts. and it is none of his business to have my plate number.the jacket I had dry cleaned also does not smell clean.he literally had spit flying out of his mouth when he was yelling at me.bottom line is it was over priced the work was poor.the guy that works there is not stable.i actually called the police and they were going to go down there but I said not to,just to avoid more drama and more of my time wasted.i also read a previous review about them ruining someone elses hat and another piece of clothing not being cleaned properly.

I went there because it is close to my school, but I will never go back again . I gave them 2 shirts and told them where on the shirts need to be cleaned. When I picked up them, the stain is still there ! I asked why, the staff there said no why, I will clean it again for you . But he seemed angry at me! After two days I went to pick up it, the staff said it is clean . Yes the Collar is clean but there is still some minor stain there . They only cleaned the place I pointed out ! It is just a waste of money and time there!

Very friendly and kind. They remember your name even if you come in only a few times a year and the results have always been very good, in my experience.

Great experience!