Brian was AMAZING!!! Everyone there was very helpful and knowledgeable. I cannot brag on yBrian enough and the way he treated us all. He kept our 8 year old busy while we made our purchase. Brian THANK YOU again for all you did and for being so great with our son. The sales manager and finance manager you guys were also amazing!! Bayway Team you guys rock!!

Peyton was awesome! She made this new truck buying experience fun and easy. She also made things alot less stressful by being herself and I ended up making a friend out of this. Peyton has made it a point to check up on me, even weeks after the purchase has been made and I am very appreciative of this whole experience! I have already shared my buying experience with other people in my area (Arkansas) and have personally recommended her to them. Thank you Peyton and Bayway for helping me get my truck!!!

Keegan Hunter is the man. Straight forward and help me get my truck that I wanted. Brian with the assistance. They took my jeep in and gave me one hell of trade on it. They made dreams come true. If you go by the make sure you talk to those two guys.

Update: Test drove the car during a rainy day. Noticed afterwards that there was several chips on the windshield...Dealership could not help with this. I feel like cars should be inspected for this kinda of thingsGot a new to me car from Bayway!Sandra was my sales person at the dealership. She was also very patient with with test drive as I wanted to make sure all the safety features are working. I told them the car I wanted and she showed me everything I needed before making the purchase. The best part was that here was no pressure from her and was reasonable around negotiating the out the door price.Definitely would consider purchasing another car from her! She provide excellent customer support even after purchasing the car.

Peyton was AMAZING!!! We may be young but we are EXPERIENCED car buyers and let me just tell you that this was the best experience that we have ever had when buying a car. We can’t brag on Peyton enough. She was super sweet, easy to talk to, and actually gave us a good deal! We will be back! Thanks again Peyton!!!

We had an excellent customer service experience with sales representative, Mr. Randy Villareal. Randy paid attention to all our needs and recommended the right RAM 2500 truck for us. He also worked with all our constraints to get us financed. Strongly recommend Randy to other customers. We want to buy a new mini van with Randy soon.

We were referred to Bayway from a friend who had a great experience there. We called to see what deals they had, Carlos from the beginning was very helpful, sent over information right away, followed up and understood our plans/budget. Once we arrived we were greeted by a gentleman, that took care of us and informed our salesperson we had arrived. The thing that stood out the most about Bayway, is how they worked as a TEAM. Peyton greeted us, pulled up the truck we had asked about, we took the truck out for a test drive, she was very patient let us check everything out, gave us our space. Back at dealership we met Carlos in person and the process started. Both Carlos and Peyton worked to help us with the numbers and I’m happy to inform we left a satisfied customer!!! Thank you TEAM Bayway.

Im a first time buyer and I was very nervous in making my first adult decision by myself but thanks to Jacob and Peyton for helping me feel at ease and confident with my purchase at Bayway! They made sure I was able to walk out with my dream vehicle which was a 2021 Jeep Wrangler! They even helped me out with add on accessories at no additional cost to me to make sure my Jeep was just how I want! I 100% recommended them!

I have purchased Ram trucks from many dealerships in the Houston area, and I would have to say this was by far my best experience. Everyone was very kind, and their prices couldnt be beat by anyone, even (so called friends). If you are looking for a Ram truck make sure this is the first place you go to if you want to be treated like family, and not just another number !!!!

The best experience in buying a car in years. James the manager and Jimmy the salesman and the finance guy. No pressure, no hassle, fair trade in, no games with interest rates. They actually shopped banks for me. Grand Cherokee High Altitude. Great price, great service. If you don’t buy from these guys....you have issues. I happen to be in medical sales. LOVED THIS DEALERSHIP!!

Hi, I would like to take a moment and thank Don L.Wolfe Sales Professional for the outstanding customer service. In todays media world of communication via Zoom and others alike seemingly it has taken out the personal touch. I enjoyed our interactions via text as well as his personable approach to finalizing the transaction. I will definitely tell family and friends about the excellent customer service he provided. And you can surely bet that my next vehicle will be purchased here.Satisfied customer,

I want to take the time to tell you about my experience with the service department when I needed my headlight fixed. James the service manager took time out of his day to help us out and we greatly appreciate the service we received. He was extremely professional and was fantastic. Jamal in service as well did a great job. We will definitely be taking our charger there for our repair and service needs.

It was a nice and easy experience. There was a guy with glasses that was helping me out with the truck, he didn’t even rush me to make a decision to buy the truck. He even let me drive it by myself so I can fully enjoy and check out the truck. I ended up getting the truck and he even was able to fit it into my budget! Would definitely recommend him to any friends that are in need of a vehicle. His name was Omar Martinez.

Man I was so devastated I have bought 2 vehicles from dwolf he gets things done no questions asked each time and every person I referred also walked away with a vehicle make sure you see mr Wolfe to help you out

Thanking Brian Carranza for all the help to get my Jeep and complete the sale!!!Great customer service!!!

JOSE RICO is AMAZING!!! I recently purchased A vehicle as first time buyer. The experience was wonderful and the process was painless. Jose was knowledgeable, Patient, positive, and was able get me the vehicle I wanted. I 100% recommend you go to Jose Rico to purchase your dream car like I did. The whole staff was Kind as well.

This was one of the most pleasurable car buying experiences I have ever had. I worked with Mrs. Jimenez, she was very polite and knowledgeable. The whole process was customer focused, engaged and transparent. Her knowledge of the vehicle, options, and approach to the buying process was outstanding. She clearly answered all the questions and concerns I had, and got me in and out of the dealer in a good period of time. I highly recommend her.

I was referred to this wonderful dealership to do business with Mr. Don L. Wolfe. He is an outstanding sales professional at Bayway! We loved his sense of humor and his way of getting the deal closed, no matter the circumstances. We really thank you and we are very grateful of this opportunity to have a reliable vehicle for our family. Go visit Mr. Wolfe to see what he may have to offer you! Trust me you will leave there driving away a happy camper!❤️

Great dealership and the people like to help. I want to give thanks to Philip and the dodge team for helping me. Great service dept. And love the 70 challenger 426 hemi they have inside. I would love to drive it one day. I can recommend this dodge dealership. Plus its the home of my baby. Only 1of 4 built R/T and is manual in this option with the yellow jacket color. Beautiful.

Nelson G. in used cars was a tremendous help. Very knowledgeable and professional with his assistance on my lease/buy transaction. He is a man of his word and even went above and beyond levels of service for me on his day off! (Something that rarely happens in the car sales industry) Thanks Nelson for all your hard work and dedication and keep up the great work!

Don Wolf was a great salesman for the second time he was able to take care of me and my husband. We both walk away with something we want it. I will always recommend Mr. Wolf, he will go out of his way to get the best deal.

I can’t say enough great things about Keegan Hunter! He keeps it professional and friendly at all times. If you need a car, ask for Keegan! He will get you the best deals and make sure you leave happy with your purchase!!

Great place to buy a vehicle!! We just got our 2021 Ram 4x4 Bighorn Edition here. Best experience buying a truck ever! From Sales to Finance these guys are #1!!

For a first time car buyer this was really smooth experience, Su and Kaden we’re very helpful. Had my car custom built with absolutely everything I wanted. Definitely recommend.

Don Wolfe is a great salesman he made sure i was satisfied and i am absolutely satisfied with my car.I recommend him for all ur car buying needs

Fast and easy service. Cheyanne was very knowledgeable on the services I needed for my jeep and kept her word that when I came back to get them, shed get me in and out as quick as possible. She was very reasonable and understanding when it came to pricing as well. If you want good customer service Bayway is the place to go!!!!

Great experience!! Sandra Garza helped me trade in my Honda Accord and purchase an Acura. I got what I wanted for my trade-in & was able to keep my new monthly note relatively low. The overall customer service was wonderful from start to finish in every department and the trade-in process was simple and quick. I highly recommend Sandra at Bayway!

We were really nervous about doing an out of town trade in but Bayway made it well worth the 200 mile drive. We ended up saving $12k compared to what our local dealership was willing to do on the same trade. I called about 20 minutes before they closed and Peyton had everything set up for the next business day with zero issue. We worked with Keegan to finalize our deal and he was amazing as well! It was honestly the easiest and best sales experience we have ever had with a dealership. We had a great experience overall and will definitely be making the drive again for anything else we need!

Had a great experience buying my 2021 Jeep Grand Cherokee L with Francisco. He sent pictures before I made the drive out there, answered all questions I had before and while I was there & really helped us out with our trade in value as well. The manager was also very kind & worked out a price that worked for us. Neither were pushy, which I really appreciated since most sales reps take advantage of women. I visited 5 other Jeep dealerships in Houston area and no other dealership offered the service I received here. Thank you bayway!

Brought my 2020 Ram 1500 in for a typical 20k mile service. In the process, they accidentally scratched the paint on my drivers mirror. They were honest and told me about as soon as it happened (they could have not said anything and I would have left without seeing it, never knowing where that scratch occurred). They were apologetic and offered to fix it for me. However, since I couldnt return there easily to have that work done, they agreed to come out to my place on a future date when their touch-up guy was going to be in, pick up my truck, take it back to the shop for the fix, and return it to me same day. They did all this last week and the touch up is excellent. Kudos to Service (Bill) for being up front and honest and taking care of the problem. Easy and no inconvenience for me. Highly recommended Service Dept!

My experience here at Bayway Dodge was great. Jose Rico certainly was a big part of the reason why. He helped me and my family find a great car for a great price and helped to get everything in order and in line so that the process of buying a car would be quick and easy. I will definitely be coming back to this car dealership in the future and hope Rico will help us again.

Madison was awesome on helping me find my dream Jeep ! She did not stop till I was happy thank you Madison for all that you did for me ❤️!!! Ask for Madison !!!

I arrived at Bayway after getting a call back from Kaden to set up a time to see a vehicle. Kaden answered some questions and had the truck ready and waiting for me. I purchased the truck and was out of there in about 4 hours. Great professional attitude by everyone I encountered.

I recently purchased 2021Jeep wrangler unlimited from Bayway Jeep. The manager John is nice. They explained the current stock very well. The salesperson Francisco was good and he helped me with all questions.I would definitely suggest Bayway Jeep Pasadena.

Cheyenne reis is one of the best service ladies there !! She completely helped me out with getting my car in & out, same day fix. She went above & beyond to see that she met my needs & concerns about my vehicle & I couldnt be more happier, big shout out to her & bayway!! If anything happens with youre car there, pls go speak with her, she will make it happen!

I searched all over the southeast for a particular configuration (packages & colors) and found a likely candidate at Bayway Jeep. My wife and I made the 460 mile journey to see this jewel. We were met by Anthony (Tony) Purcell on the lot. They had a large selection of Jeep Gladiators on the lot and Tony led us to the model we wanted to see. Throughout the process Tony listened to our needs and concerns and was genuinely interested with getting this Jeep for us. The sales manager, Jimmy was also extremely nice and helpful, not the adversarial posture I have dealt with in the past from some sales managers. At the end of the day we drove home with our new Jeep Gladiator and were very pleased with the deal and treatment we received from the team at Bayway Jeep

This is such an amazing dealership to work with. They knew I had been shopping around and they beat the deal from another place. They are all personable, friendly, very helpful and want to see you get the car you want!! Thats exactly what they did for me. I bought my second Jeep Compass from them! LOVE MY NEW CAR! Thanks Bayway!!! Go see them. If they dont have what you want they will find it.

I’m a hard cookie to crack when it comes to cars. If I want, I’m gonna get it one way or another. Keegan Hunter did an amazing job. Both Keegan and Brian did an amazing job doing step by step process for my new car. They have been very honest; professional; and even followed up the day after my purchase to see how things where doing. Keegan went above and beyond and I would definitely send referrals his way. Another satisfied customer.

This is one of the best car buying experiences I have ever had.I inquired about a Ram 1500 Limited online. Within five minutes I received a phone call from Sandra. We scheduled a test drive, I asked for a few more photos and she sent them promptly.I arrived and I was greeted by Sandra, who would be my saleswoman. Her patience, personality and friendliness made the test drive, negotiations and questions very easy. We settled on a price and she forwarded me to Steve, one of the sales managers.Steve’s straight forwardness and humor made warranty or package talks easy. He was very knowledgeable about warranty packages and was able to answer every question I asked. Look out for his spilled coffee. After discussing, he forwarded me to Polly, one of the finance managers.Polly was hands down the best finance manager I have ever encountered. He wasn’t a sign here, here, here and get out guy. During discussion about the final details of everything and signing paperwork, we had many laughs. He was very friendly and outgoing. Talking with Polly was like talking to a friend.Overall, when it comes to the car buying experience. Sandra, Steve and Polly were some of the best people I have ever encountered and I will continue to purchase my vehicles from Bayway dodge.

Good morning, The Cole family is here at Bayway Dodge and just purchased a 2015 Ford Don. L. Wolfe is an excellent!!! salesman . We loves him . This is our 3r vehicle he has sold us .

Fast and friendly service! Sarah, at the quick lane was very efficient and answered every question I had. Tristan was very professional when he shuttled me to and from work. I was able to meet one of the gentleman who worked on my vehicle but did not get his name. He was nice and briefly explained the work he did on my vehicle.

I was recently in a not at fault car accident that left my car totaled! A friend of mine recommended Bayway Chrysler Dodge Jeep RAM as she had a good experience and it was the best advice shes ever given me! I was greeted by Leroy, the finance director, and he introduced me to Agatha. Agatha listened to my concerns, answered all of my questions and helped me narrow down my search to the perfect vehicle for my son and I. I had no intention on purchasing a car, but they took such good care of me and I was able to leave with a brand new 2021 Jeep! Both Agatha and Leroy have followed up with me since leaving, which made me feel valued and important - not like I was just a dollar sign. I highly recommend this location and will be sending anyone I know to pay them a visit! Thank you guys so much! I can never thank you enough!

Thank you yesterday to Nelson and Obi for assisting us in our purchase!! We love our 2019 Charger Scatpack!! Purple for the win!!

I had been shopping around different dealers due to lack of inventory trying to find the best vehicle for me. Out of all of the dealers I went to, this one was the best experience even though I didn’t leave that day with a vehicle. 25 days later i came back and bought one at this dealer not only bc they offered the best deal but to me customer experience is a plus. Thank you to all the bay way teamMadison thank you once again for making it all happened!

The service writer was very good and helpful. The service department on the other hand was not that good in my opinion. They fixed the issues with my truck but the way they went about it made no sense. They said they would have it at least diagnosed in 24-48 hrs but after contacting them for a week they finally started on it. They also took my front end apart to install new springs but never realigned the front end so now my tires are pretty much bad. Everyone you actually meet is nice but service department is garbage.

I can always count on Don L to provide fast friendly service. Always a great experience buying a car from him. This is my 3 rd vehicle purchase from him. Keep up the great service.Thank youSG

Don L.Wolfe did an outstanding job for me and my brother. I recommend all my family and friends to come see him before you purchase anything .

Had wonderful experience with Donnell Wolfe. He was personable, he listened to guidelines in purchasing a vehicle and extremely care as a person. He’s the best!

Madison was a big help, she was so attentive and helpful. She helped me find the exact car I was looking for!

Im very pleased to let everyone know that our experience @ Bayway with Mr Don Wolfe was BEYOND 5 STAR!*! Very Professional, Very kind!!Thanks so much for ALL YOUR HELP!

My experience was a very smooth transaction thanks to Keegan!!! He made sure I had all the information need and maintained contact from the beginning until now.Very detail oriented and helpful. Also was very patient with me !! Not sure on his job title but he would be a great manager for other sellers. He will go above and beyond to meet your needs!!

Thank you, Don L. Wolfe, for excellent service and attention to detail. You made the process easy and clear. This is the vehicle buying experience I have had. Best ever!

I recently bought a 2021 Dodge Challenger with sales representative Agatha & I am so so lost for words. She made everything so quick, easy & simple. She treated me like literal family. I am beyond impressed. Everyone was so amazing here, including the financing rep who helped us & the staff who called me up a few days later letting me know my plates were ready. Bayway, keep doing what you are doing, because you are all made of gold. I seriously can not thank you all enough!

Loise Castillo exceeded my expectations buying my new truck. Went in specifically looking for a crew cab 4x4 diesel and did not see any on the lot when I pulled in, he said I have 2 in the back that just got delivered. Looked at them and told him let’s make a deal and we did. Everyone there was great to work with.

Had a great experience they really strive to satisfy the customer. Thank you Mr. Don Wolfe for all u and your amazing staff do

This was a amazing experience at this dealership. The sales person I work with was Jennifer. I love her professionalism how patient she was with me and was able to answer the questions that I need answered. I would recommend purchasing another vehicle at this dealership. Thanks again!!

Maddy and Agatha was very helpful in trying to find me the best car that would check off my needs/wants. Everyone was very friendly throughout the buying process and made me comfortable. Would definitely refer anyone to the girl team ! Thank y’all again I love my Jeep !!

I tell you what came in just to look with low hopes and with bad credit believe it or not they found a way to approve me with one of there credit lenders. If you need anything or just looking get with (Anthony Purcell) he well not stop until he gets you in vehicle of your dreams . Mine happen to be a 2016 Dodge Ram 3500

My wife and I highly recommend bayway Chrysler and Jeep. Our salesman Alfonso and Slade were very efficient and professional and got us in our car very fast. We look forward to doing more business with you guys in the future thank you so much

The customer service was great it did not take long to get the oil change and also very clean place and friendly personal

This was by far the most helpful dealership in the months I’ve been on the hunt for a car. Thanks to Jennifer Garza, she helped walked me through my entire process. She answered all my questions without hesitation and gave great explanation on how their dealership works. Definitely would recommend to family and friends!

I was not feeling well at all on the day I had to go purchase a new vehicle. I was paired up with Mr. Kelvin White and he was absolutely amazing. He was very patient, kind and understanding to my condition and did all he could to make sure I was comfortable and to make the transaction as smooth as possible! I will definitely be going back and referring people. Thank you for making such a hard and uncomfortable situation so much easier and smoother.

Mr. David Heard is awesome 🤩. My mother Was referred to him by a friend of the family and we are so grateful, He was very patient and knowledgeable. My mother purchased a 2021 without any miles which is exactly what she wanted. I will be back to get me a vehicle from him as well. Thank you so much Bayway.

One name: Don L. Wolfe!!! He’s the man! Been buying cars & trucks from him since I was 18 years old! My wife & I just purchased 2 vehicles from him and the process was seamless as always!

Anthony Purcell did exactly what we asked for. We came in with a unique situation. We went to 3 other dealerships and no luck. Came here and met Anthony and felt this was going to happen. We were confident he would do what ever it takes to make this happen. Then we meet Dallas. Both had good team work ethic and that was amazing to experience. They were not pushy and I would recommend them to everyone I know. To sum up our experience.HumbleFamily atmosphereFunnyAnd can’t wait to do this again.

I had an awesome experience at Bayway everyone is so genuine and helpful! I love the environment at that location very welcoming! I can’t thank enough to the best salesman DALLAS and FRANCISCO! They helped me get my dream car! They knew exactly what I wanted and gave me very good information about my car! I was very pleased on the deal! I truly recommend everyone who wants to purchase a car to go to Dallas and Francisco!! They are truly the best and very sweet! Thank you!!

I’ve purchased a few new vehicles from Bayway. Typical old school buying experience. “How much do you want to pay a month”, “let me ask my manager”, haggle haggle haggle. Not a modern buying experience at all.I would have rated them 3 for that, but last year. I called my normal salesman and negotiated a price on new Charger. He got back to me and gave me a price. I quickly got back to him and told him we had a deal. He then comes back and tells me someone else bought it. This is literally within an hour of the first conversation. I passed that car lot every day on my way to work and that car never sold for over a month. The only explanation can be that the sales guy made promises he couldn’t keep.Anyways, I went to another dealer and have purchased 2 cars. Better experience and they immediately give you a price via text in writing and are always below MSRP by a good percentage. No haggling necessary.

It was an absolute pleasure doing business here!! This is our 2nd vehicle purchase from Bayway and our salesman Ulises was very helpful and answered all of our questions. He was great to work with!! Highly recommend Bayway and especially Ulises!!

The service department was exceptional! My vehicle was handled in a timely manner and with complete care.

This is my go to dealership! Eli has helped me get two vehicles here and been amazing! He’s super helpful, quick with answers to questions, and always makes sure we get an amazing deal. 100% recommend!

When no one else was willing or able to get us into a vehicle, Don L. Wolfe DID!!! He was transparent and honest. He went to bat for us and his professionalism and relationships closed the deal. By far one of the easiest and nonjudgmental car purchase experiences we have ever had.

After being recommended Bayway my family and I finally went it and we had the pleasure of deal with Peyton she made getting into a used car easy and hassle free. I will definitely recommend others here and specifically to deal with her as she was so a great with the process start to finish

One of My best experience buying a car was here, with Bayway Chrysler... especially because Jennifer, one of the sellers helped me a lot, she treated me very well and helped me decide to buy the car that really fit my needs, When you go to Bayway, ask about Jennifer, she will make you a very good deal.

We Had an awesome experience at Bayway! Hugeee thank you to Dallas & Keegan they’re the best salesman I’ve ever dealt with hands down! They both were very informative they knew exactly what we wanted and helped us step by step. And made sure everything was taken care of along way. I felt at home & never felt pressured! Thanks again for the awesome experience will definitely be back in the future!

Just want to share how great our experience was at Bayway Dodge. Our sales rep. Don Wolfe was just like no other. He went above in beyond to help get the deal we wanted. He was patient, informative, and just simply the best!! Thank you Mr. Wolfe for all that you did for us!!! I highly recommend you go to Bayway and ask for Mr. Don Wolfe!!! Thank you.

Looking for AWESOME customer service???Don L. Wolfe is your person!! This is my 3rd vehicle I purchased from Don L.!! This week my wife and I purchased 2 vehicles from Don L. And he made the process seamless!!! BAYWAY has become our new home! We can’t wait to tell all our friends!!!

Mr Don Wolfe was amazing and provided excellent customer service. He was able to give me a an amazing deal after being let down by previous dealership. I highly recommend coming here for your vehicle needs.

Jennifer was great! Worked with me, and got me in the car I wanted within no time. Highly recommend to anyone, especially first time buyers! Ask for Jennifer!

We purchased a new Jeep here 2 years ago, and had a great experience, so when we were purchasing again, we felt comfortable going back. It was NOT the same experience. My explanation why would be just too incredibly long, but in short, they have been unprofessional, unorganized, and no respect for the buyers time. They made a fast deal and thats what their focus was. That was all during the buying process. Our vehicle needed paint touch up, which we knew at the time of purchase. Now we have brought it back for the repair, we had scheduled it a week in advance. The repair was expected to take a couple of days. They have had my car for 4 days now, and I receive a phone call that the coating they need for the car is out of stock and on back order, and may not be in until Monday or Tuesday of next week. So now, the repair on the car has been started, and now my car is just sitting in the shop. This is something they should have known. I would have waited to bring my car in until it was in stock. Goes back to them being unprofessional and unorganized.

Best place to go. Hunter and Rico went above and beyond to help us. The best. Our experience was very nice. Took great care of us. And went home with the truck we were looking for. Hassle free experience. Thank you so much. Loving our new truck. Would recommend to anyone.

Okay everyone!!! You all need to come here for your next vehicle!! So when you do ASK FOR KEEGAN!!! He will treat you like family and make sure you walk out of there with the best deal possible! He will make sure your walking out the door smiling and knowing you made the best choice possible with the vehicle you just bought!

Keegan Hunter was our salesman. He lied more than once and doesn’t keep his word. He told us no payments for 3 months and we had to pay the first month. He told us he was going to order a part for our car that was broken when we purchased it and never did. He also lied to the person that referred us and told them that I stole their referral money. He said he gave the referral money to me to give to them which he did NOT! I absolutely love my car! This is solely a review on Keegan Hunter the salesman.

Went to the dealership expecting to just browse around, but next thing you know I come out with another car. Adan Moreno over at used cars was really patient, convincing, helpful, and friendly. Huge thanks for getting me the best deal possible.

My wife wanted a Grand Cherokee so we headed for Bayway Pasadena. In 2018 I bought my Wangler from them after a bad experience at Clearlake Dodge. She found the one she wanted and we came back to get it on Monday. Small miscommunication was made about it having LED light. Our team (that right we had a team sales staff) searched high and low and found exactly what she wanted in Palestine TX. They went there and got it for her. They went out of there way to make her happy when other dealerships would have said “sorry we don’t have it” and sent us packing. This is a class A dealership built around making the customer happy. Thank you guys!!!

Great experience and excellent customer service thank you Don L WolfIf you guys need help or a good deal come see Don L Wolf

We had a great experience at Bayway Jeep. Found the exact Jeep we wanted at an great price with excellent customer service and attention-to-detail. I highly recommend this dealership and our sales person, Peytons patience, and knowledge and attention to detail. Thank you for making this my best experience purchasing a vehicle!

Since the lost of my Dodge Dart due to another dealership, I came to Bayway with excellent customer service. They extended themselves to meet my needs a a buyer. Brian Carranza wonderful, informative salesmanship. Thank you for all of your support and information. We intend to inform our family and friends of this trustworthy dealership who works with the customer.

This is such an amazing dealership to work with. LOVE MY NEW JEEP!! Slade made the process go very easy !! If they dont have what you want they will find it!! 100% recommend!!!

They did the work needed in a timely manner. We’re pleasant and courteous, answered my questions.

Jose Rico a great guy he explained everything. Answered all my questions. A nice person in general. I would come back to make a deal with him. I highly recommend him to others.

After i submitted an inquiry about a truck I saw online I was contacted by David Heard. Even though that truck was sold he immediately began to search for something similar. The next day he called with better option and I was on my from Cypress to purchase the vehicle. David was extremely professional and courteous. I would recommend working with David if you in the market for a car or truck.

This dealership was very helpful and very understanding of the type of car I wanted. They let me know up front of everything I was dealing with. 10 out of 10 recommend.Ask for Don L Wolfe. He was my sales person and gave me the best experience possible. Highly recommend

Always courtesous... I forgot to mention David Heard is just awesome! He was determined to make me happy and comfortable with my vehicle... I am truly grateful and satisfied!

If you come to this dealership make sure you go through Keegan! He was incredibly helpful. Great service overall. Remember ask for Keegan it would help you in the long run.

Wow. Thank you Adam Hockenberry! I made a call at 9:00 am on a Friday morning and I explained to Adam that I did not want to come and negotiate in person because of the Coronavirus. That was no problem for Adam Hockenberry, my Jeep Advisor. He went and took pictures of the cars for me and we texted, talked, and emailed throughout the morning while I was working. He worked hard for me to figure what would be the best deal and take advantage of the best incentives for my situation. I had been dealing with a different dealership for over a week and was getting very frustrated with how long it was taking and they were constantly asking when I was going to come in. I hate that tactic to begin with, especially now during a pandemic. That is what prompted me to call Bayway. A few hours later Adam and I had worked out a deal and that evening I was able to sign papers quickly and be on my way in my new Jeep Grand Cherokee! This was the simplest car sales experience I have ever had!

I have bought several vehicles from multiple dealers and your service department is by far the worst I have ever encountered . I visited 4 times . The first visit I went to get my Ram box checked beacuse it was falling apart on one of the corners . So your service representative said he wouldnt know if the part was in inventory because the techs were gone for the day . I went 2-3 days later at an earlier time to make sure a tech was available and the part had to get ordered. I get a message/call roughly 1.5-2 weeks later that my part was ready for install . 3rd visit i show up for install and they tell me after 30 minutes of waiting in the lobby that the part was in but had to get painted . So at this point I left very upset ! A few days later I get another message/call that part is ready for install AGAIN !! So I show up for the 4th time and as I check in and waiting again for about 30 min again they tell that the part was scratched and was going to get sent back for touch up ! I dont know about you guys but anyone would consider this very poor and unprofessional service . I had just bought that 2020 Ram 2500 Diesel Limited series in November of 2020 and you guys lost about 4 more clients plus me . Two friends and 2 family relatives were ready to purchase one after seeing mine but I shared my experience with them of your service and they got their trucks but at another RAM dealership . Sad thing we purcahsed a used Escalade last year at Bayway Lincoln and completely opposite experience than Bayway Dodge .

Great customer service. This is my second time buying a car from Agatha. She is the best. Agatha was great with us. Definitely come and ask for her.

Well, it was a long 12 weeks but Bayway delivered the Ram 3500 as promised. From Pasadena Texas to Phoenix AZ. I have only had truck for two weeks at this point but so far so good. The staff at Bayway were very helpful along the way and my salesman, Eli Walters was informative, accomodating and always kept me informed of the status of our deal. I would recommend Bayway for all your vehicle needs.

My experience was great with the salesman however when it came to finalizing the purchase it was horrible. I came in with my own financing so I declined to have my credit checked by the financing department. By my surprise, my credit was ran without my approval. I expressed how upset I was by this, he replied that he ran it to see if he could offer me something better than what I was approved for at my bank (1.95%). I found this to be the most unprofessional behavior to start. Not to mention he asked what was I worried about “is your credit bad”?As the process furthered he explained there was an additional $500 being applied to cover the payoff of my trade in. I asked for the keys to my old Jeep, stating I was not going to play a game. I had already agreed on a sales price including my trade in. My salesman spoke with my bank just before going into the finance department for a 20-21 day exact payoff amount. All this was calculated prior to going into the finance department. This $500 charge was removed with a remark “we will just have to eat the cost”. Today is February 3 (21 days post purchase) the payoff on my trade in has not been fulfilled by the dealership. I signed a contract with this dealership for a payoff of my trade in. According to my bank, I’m responsible for the payments until the dealership sends the payoff. I’ve bought several vehicles over the years, there is always a game played on their part to tack on more charges so they get a better deal off the customer. When you want to purchase a vehicle, beware of what you want to pay and go over every detail and see if it works for you. As for me, I can not do business on this level.

Great experience and customer service today at Bayway from Jacob Anguiano! He was very helpful, no pressure, and provided an all around great car buying experience! Ask for Jake with Bayway!