I had Rod come out to see about moving one of our offices onto a separate AC unit. He was timely, professional, and very affordable. I’ll definitely use again.
Weve been using Air-Tech for a few years now and couldnt be happier with their service. Theyre consistently on time, professional, and do excellent quality work at extremely reasonable and competitive rates. Most recently, my AC went out on Friday prior to a 95+ degree weekend. Air Tech was able to get me on the schedule for Tuesday. I had another company visit on Monday, who quoted several hundred dollars for a bad fan motor. Eric from Air Tech was extremely thorough and inspected the full HVAC system and tested individual components. He determined the fan motor was functional but instead it was a bad capacitor (which the other company said was fine). Eric was super friendly, professional, and considerate about COVID concerns. I highly recommend Air Tech, Eric, and all of the other fantastic members of their staff.
This is the second time Ive used Air-Tech to install a split A/C and heat system for my home and once again they really came through for us! We ran up against a tight deadline to get our plumbing and electrical installed for our upcoming inspection at our home and Alex Fish and his team rearranged their calendars just to fit us in the day before our inspection was. Their work was truly exceptional and I was so pleased to see how professional and prompt they were. The work they did clearly showed that they have been doing this type of work for many years and they know whats important to the customer. Even our contractor went out of his way to tell me how impressed he was with Alex and his team. I have and will continue to refer Alex Fish and Air-Tech to any of my Family and Friends . Make sure you ask for Alex as hes a true professional and he loves to go above and beyond to make sure his clients are happy!
Air Tech installed a new A/C and heating system for us, and we were very satisfied. I researched a great number of companies and got many quotes before landing on Air Tech. Our home in Pasadena was pretty complicated, and not all companies were even able to provide quotes. Rod spoke knowledgeably about the system and design, and explained in detail why his strategy was going to work over others. I found them because the are Lennox-preferred, and Mitsubishi Diamond contractors. Definitely would recommend!
I requested an estimate for mini split for a converted garage from Air Tech. Larry arrived and explained what would be needed and how it would be done. He gave me estimate on the spot. I appreciate the quick turn around and look forward to a quick and easy installation of the unit.
The service was on time, courteous, and thorough. Could not have asked for more.
Very knowledgeable and helpful. Eric explained everything and did a great job.
Would highly recommend Air Tech is Pasadena! They came to fix our existing ducts and everything works great! They were professional, on time, efficient, cost effective and very knowledgable.
So many GREAT things to say about Air-Tech. First, I had a split system installed on one side of a duplex about 10 years ago. It was permitted and passed. Less than a year later I learned there were leaks/problems with it. The original installer wouldnt come back as they no longer worked in this geographical area and the European units werent being used. Thank God they recommended Air-Tech! They fixed the system and offered an annual maintenance check where they come out every 6 months and check for leaks, clean filters, etc. Their office is so wonderful about reminding me if I have forgotten to set up an appointment.Their guys are ALWAYS professional, clean and courteous.Well, two months ago the tenants in the other side of the duplex requested AC and I knew Air-Tech would be great. I called Alex out (what a super nice guy) and he came over the next day I think. I remember it was a Saturday. Since the price of these system had gone up substantially from when I bought it ten years I was shocked. I signed the contract and gave him a deposit but after talking to BF he suggested I get other bids for something that expensive. I called Alex and asked him to put my project on hold for a week while I looked at bids. I think he was surprised because I knew them and the system but I felt like I needed to be prudent. He wasnt rude or short. He was very respectful.The other companys estimators were pleasant enough and I learned about some options for a second gas heating system that I wanted installed at another location. The other companys prices were similar. One added a city inspection which I was doing as an added cost ot Air-Techs price and the other company added five years of maintenance onto their price. So the prices were a bit higher. I knew Id be purchasing the maintenance services from Air-Tech so I knew how that compared. I called Alex back about a week later and said: Lets go. Thank you for the time to check around and feel confident.Armando and Andrew have installed the systems this week and I could NOT BE HAPPIER. I am amazed that Armando knows so much about electrical, gas and mechanical systems. Andrew is very helpful and knowledgeable and quick to make sure things are clean. Every time someone has come out from Air-Tech they are nice, neat, respectful and focused on their work. They arent taking calls on their phone, they arent talking excessively, etc.ANYWAY, as part of the installation for the gas wall heater they discovered that there are two gas leaks under the raised property. Someone had installed temporary shut off valves for two previously serviced gas units (a floor furnace and radiator we think). Yikes! Air-Tech was supposed to be done with ALL the work yesterday and while its not as convenient to be at the property another day I am so thankful that they found the leak and are fixing them without charging me any money! How can they do that? I think its because they know Im a loyal customer. Ill be purchasing the maintenance contracts. Thank you Alex, Armando and Andrew. So happy to be working with you!
They are well trained and perform all jobs professionally. I have had them recommend fixes to my old unit. Over 10 years they have replaced my furnace, reducted my home, and installed an upgraded AC compressor. Ive tried several other companies for crisis repairs, and they just dont measure up. Ive come back to Air Tech and will be their customer for life!
High pressure sales tactics! Everything is over priced and they waste so much time trying to sell you add ons and follow up visits to sell you more services. It felt like I was sitting through a timeshare sales pitch.
Air-tech replaced my whole HVAC system last summer. I was pleased with their work. The reason I’m posting now was because I’ve had neighbors who have had $1000 plus bills for power. My bill from Pasadena came today and the electricity was $153.00 for 2 months! Happy surprise.
Antony is very professional and courtesy. He arrived with all the required PPE. He did a thorough job on my AC system and explained everything very clearly. Price is very reasonable. Highly recommend this company!
Alec, the technician was very courteous and professional. Unfortunately that’s the only good thing I can say. Alec was there for an hour. Almost half of the time spent researching on the phone, communicating with someone in his office, and reading my manual...At the end of the visit, I had to pay $119 for “work performed” but no work was actually performed. It was a $119 inspection. The diagnosis of my issue was nothing that I didn’t know in the first place. The quote to “repair” the issues are more than installing a brand new unit. I was disappointed because I had a high expectation for the company to resolve my issue based on all of the other reviews that I read on Google.
My air conditioning stopped working and I was advised by more than one company to replace the entire system. My son recommended Air-Tech. I called them and Anthony came out the next day, and took care of the whole thing without replacing the system and saved me a great deal of money. I am very happy with them and would highly recommend Air-Tech.
Over 30 years of very high quality servicing my AC and heating unit.Excellent work installing replacement AC and Heating Unit. Office staff are outstandingly friendly and knowledgeable. Office staff provided great assistance in filing for rebates for my new system.
We travel a lot and have seen these units all over the world, virtually plug and play.But to find anybody here in the USA to install what we wanted was a challenge, especially the floor mounted one. In the end we had to call the manufacture to obtained the name of a dealer in another city. So glad we did not give up, Air-Tech’s sales rep Alex knows his stuff, was really helpful in setting up our systems. The Installation crew were very clean and efficient workers, love the units as they work in both hot and cold conditions.Would recommend Air-Tech Air Conditioning & Heating, to anybody.TIP: You get what you pay for. This is a life time investment in your comfort.
My air conditioning unit stopped working on a weekend. I was able to live chat online with a representative in hopes that I would receive a call first thing Monday morning. I did receive the call and scheduled a service appointment. The level of communication from the initial live chat to the arrival of the technician was superb. Anthony called 20 minutes before his arrival as well as that morning to give me an approximate time. He was pleasant, professional and respectful throughout the service appointment. He determined what the problem was very quickly and had the parts available so that I didn’t have to wait or schedule another appointment. I am very happy with the options,including an extra filter and a Nest thermostat upgrade, that he installed. I am so impressed with his service that I signed up for a maintenance program!
Still waiting for the technician. He also messed up on the screws on my microwave wall
I had my first preventative maintenance with Air-Tech and couldnt be happier with the service I received. The technician, Mark was on-time, polite and explained the service performed and recommended improvements simply. His communication was great and he was not pushy in any way. I really appreciate that.
I was very impressed with AirTech technician, Mark. He was on time, very professional, thorough and went above and beyond in service. Once parts arrive, I will review the outcome of the company overall. Thanks Mark!
So I have one of those window ac units in my apartments. Most of the places I had called wouldn’t service it or recommended getting a new one. Air-tech was the only place that offered to take a look and see what they could do. They called and emailed me the day before the appointment and also when an earlier slot was available. Alex, the technician who fixed my ac called to let me know when he was on his way with an ETA. He was very considerate of my furniture and space. You can tell he takes pride in his work and he’s very knowledgeable. He even took some time to show me how to clean my ac! I’m very happy that he fixed my ac and his great customer service. 10 out of 10 would recommend!
The best! Not cheap but you really get what you pay for. Repeat customer here!
Anthony was a very experienced and thorough technician. When our mini-split hvac wasnt working, we had a hard time finding someone to help fix it. As soon as Anthony arrived, he was able to narrow down the problems and troubleshoot in an efficient manner. He worked super hard (in the pouring rain) to make sure our unit was fixed and that we were warm. We are very grateful for his time and expertise and will definitely call him again in the future. Thank you!
I am so satisfied with the service! Evelyn is such a nice person, always taking care of the costumer and trying to help. The technician Mark so professional too. He was on time, he was so respectful and explained everything to me in a way that I understood. I totally recomend them!!
Thanks Alex for the new system and getting it done quickly!
Mark was really great! Prompt and upfront about cost. He quickly made the repair and Made sure I was very satisfied. Cost was exactly what it should have been. As an income property owner this is very important to me. I would highly recommend him.
Courteous, competent and professional service from start to finish. I employed Air-Tech to replace an old wall furnace heater and in wall air conditioning unit with a unified single zone dual heating and cooling application. I purchased a Mitsubishi mini split residential system. It is everything I could want in a modern Energy Star Certified heating and cooling application. It cools and heats remarkably well and is exceedingly quiet with a clean, minimal foot print. As a Mitsubishi Diamond Preferred Contractor, having my mini split installed by Air-Tech extended the manufacturer warranty by two years, from 10 years to 12 at no added cost. Alex Fish, who came to my house to give me an estimate, was very professional, forthright and knowledgeable. He was courteous, affable and easily answered all my questions. Moreover, the technicians worked quickly and cleanly making sure that they left my residence as clean as it was prior to installation. I would not hesitate to recommend Air-Tech based on my experience.
Mark Klotz (technician) was on time, kept his job neat and clean, explained all phases of our AC/Heating system, recommended some maintenance that needed immediate attention, and gave us information about some forthcoming preventative maintenance. Very polite and personable. Did not try to sell us the world. We highly recommend Air-Tech and for sure, Mark!
From the first visit by Alex to the end of the job, the Air-Tech people provided excellent service. The installation was exceptionally well done, clean, minimal disruption to us, expert utilization of the electrical and space conditions of our house, and passing all external tests for capacity and city approvals. The Mitsubishi unit performs at a far higher level of efficiency than we had anticipated. We are completely satisfied in every way with this addition to our upstairs bedroom, which is quiet, cools exceptionally well, and enables us to enjoy our master bedroom in 100 + degree weather.
This was Alecs first visit to our home. He did a great job! He was personable, professional, and thorough. He took the time to clearly explain what he was doing as well as followup recommendations which were very good. I look forward to working with him again. Thank you, Alec !!!!!
Mark from Air-Tech came out to check the efficiency of my air conditioning unit. He gave me plenty of pro/con information to consider as my old units had leaks. I now have to talk it over with m spouse to consider if we should go ahead with spending money for repairs or financing a new unit. In any event, Mark did a great job of giving me the information we need to make an advised decision.
Extremely professional, caring and thorough in their work.
Their Contractor, Mark, was very professional, prompt, and friendly. He explained everything I asked and ensured I understood what services he was performing and why. He did a full leak check of our dual-wall Ductless A/C system (Bryant manufactured), emptied the refrigerant, repaired the leak with the copper compression fitting (that a different company installed, I wish we had hired Air-Tech in the first place), recharged the refrigerant to the whole system, checking that the leak was repaired with a vacuum pump, and even cleaned the white walls from any marks he left before he was done.I will always call Mark for our service, and recommend Air-Tech to anyoneOh, and our dog loves him
Guillermo, the technician, was very polite and professional. He explained everything to me without my having to ask and provided me with useful information and advice. I have had other companies perform maintenance and they didnt do even half of what he did to check the equipment and systems. I am extremely satisfied with his service and the overall experience with Air Tech.Six months later:Great service once again. I have used Air-Tech for several years and am always pleased. Alec was the technician who came today; he was great. He called ahead to let me know when he would be arriving. He was very professional, courteous and knowledgeable. He was more than willing to explain what he was doing and gave me tips on how to keep the HVAC equipment in good working order.
The blower speed on one of my Mitsubishi A/C - Heater units was deficient and not working at full capacity. The Tech inspected the operation of the unit and determined that the blower wheel needed to be cleaned. He disassembled the unit and he was right. A lot of dust had collected inside the unit and on the blower wheel slowing down its speed. He cleaned everything necessary, reassembled and retested the unit, and its back to its normal operating capacity. Very knowledgeable. Thank for your good service.
Mark came by today to do routine maintenance on our A/C Unit. He was extremely knowledgeable, very friendly and took the time to answer my questions. I will definitely be calling Air-Tech again for any A/C issues.
Terrible non service on their service plan.
Only 1 experience, but they were very communicative and super clear and articulate about findings...something not easy to find in a lot of service businesses. Highly recommended!
After years of service from a long established Heating and Air Conditioning Company, it was time for a change and after my research, I chose Air-Tech of Pasadena. The folks at Air-Tech are friendly, professional, and conscientious about working in our home. They spent quality time diagnosing our furnace/AC system and proposed needed repairs and replacements. Our service technician (Mark K.) was on-time, clean, courteous, and if I can say...fun to work with as he would explain how repairs would improve the efficiency and comfort in the home. Try Air-Tech Pasadena, I know youll be satisfied!
Alec was great and patient with my mom. He took the time to explain the thermostat to her. I appreciate the quick response from Air-Tech.
Alec called to notify us that he was on the way and arrived on time. He performed the needed maintenance on all of the equipment, washed the outdoors units. Before leaving, he explained what he had done and made a few suggestions that might improve their performance. A nice young man.
Mark is the best! Very knowledgeable and good at troubleshooting. So conscientious in his work. So happy to have him in charge of my air and heat needs
Mark was on time and courteous. He did a fine job with our semi-annual maintenance checkup. He offered a suggestion to change the filter a lillte more frequently, which we will do. He was thorough and cleaned up after he finished his work.
We had Mark come out from Air-Tech. This was the 3rd HVAC company we called to evaluate problems with our system. Mark was able to accurately diagnose our issues and give us a plan to get our cool air blowing again.Another good visit with air-tech. Mark replaced a failing compressor for us. Great work as always and hes also extremely personable.
Alec Santiago came out and serviced both our air units thoroughly, and took his time inspecting their condition. Polite and professional, I felt very assured of this companys reliability, and glad to have them around to help.
We highly recommend Air Tech for your air conditioning and heating needs. Working with Rod and the team was a pleasure. Our new system kept our house at a consistent temperature all Summer long.
Air-Tech was amazing, they were able to make it out on short notice. Anthony is a friendly and knowledgeable technician who got it all fixed and future-proofed in no time. Ill definitely be using them in the future!
Terrible social skills! Lets hope the work gets done too. I asked a few questions about my furnace and he seemed very annoyed 😠 he replied by saying Im tying to work here.In others words I need to be quiet and not ask questions about my broken furnace. I asked him if the company supplies him shoe covers he said yes and left to go get some from the truck. That was more then 15 minutes ago. He left the heater running I cant turn it off.
Mark was prompt and thorough, as always. Office personnel are friendly & helpful. We very much appreciate capable people who do their jobs well.
Anthony, Mark and the whole team at Air-Tech are fantastic. Theyre our official go-to company for maintaining our HVAC, and clean air and good AC/Heat make a world of difference to our home, especially with this crazy weather. Thank you guys!!
Its ok if you have the time for unnecessary repeated visits because they forgot to pack a part for the driver or they packed the wrong part. It took us 3 visits to repair an issue that shouldve been repaired in 1 visit. Add to it that theyll charge you for diagnosis even if theyre repairing your AC and good luck getting any appointment for the same week. I asked for re-tubing for the central AC wires but the tech forgot about my request and showed up without any materials. Oh, did I mention bringing the wrong capacitator and wasting a whole visit on nothing? I mean do they want to make money at all? Expensive and disorganized business. Id pass...
Alex was Great!, call the head to let me know he was running a little early which was great. He checked, serviced, & cleaned all 4 of our Mitsubishi units, he was pleasant and efficient its always a pleasure doing business with Air Tech
Air Tech did a fantastic job installing my new Lennox a/c system that replaced our system of 25+ years. Alex and Rod came to our home, were very professional and explained all of the options that were available to us without being too pushy.The whole installation process went very smoothly including a crane to remove our old, ugly unit off of our delicate roof. They installation team took care of our home by putting down drop cloths throughout the house as well as plastic sheets over everything before they began work.We had a limited budget to work with and Air-Tech followed through with everything that they promised so we also signed up for their maintenance program.I will recommend Air-Tech to all of our friends and neighbors. THANK YOU!
Great Job Airtech. You installed two 3 ton air conditioners on top of our building in Pasadena and were very happy with the work - and the price. Thank You!!
These guys work quick. They pretty much installed my Mini-split unit in less than a day. My server room stays nice and cool even when the main AC in the building is broken.
I worked primarily with Alex Fish. I appreciate being able to work with someone I can trust.
Service tech,Mark, was great and took care of the problem right away. He took care not to track any thing in the house and cleaned the outside unit. Great service tech and great personality.
I had Anthony come by to inspect a leak. He showed up on time and completed the job earlier than promised. Quick and efficient work while fairly priced, couldnt ask for more!
Anthony was efficient and professional, and identified the problem quickly. Air-Tech then, within 24 hours, located the part and scheduled installation.
They were very professional and accommodating; squeezing us in as it was right after Christmas and we had already been without heat for a few days.
On time, got the job done with some educating and pre planning for future maintenance on the side. Thanks Mark you were great!
Air-tech is always my first call for service and repairs and for commercial HVAC work. They are always on time and affordable. I recommend them to anyone who needs a reliable and trustworthy contractor.
I am extremely satisfied with professionalism of Air Tech. I have two 4 ton systems that were installed when the house was built over 20 years ago. After receiving $600 to $800 electric bills in the summer, I decided it was time to upgrade the systems. Air Tech install 2 Lenox 4 ton systems and we have never been happier. The sales man Rod explained how inefficient the original installation was and that we needed to relocate the second unit closer to the other side of the house. This would cut down on the duct runs and improve the efficiency in the Master Bedroom. (This was very important to ME) After they completed the installation, I now fully understand what he was talking about. Why didn’t the home builder install it correctly in the first place???All of Air Tech’s installers were nice and very courteous. They laid out drop cloths each morning and cleaned up everything each night. They were in and out in one week, right on schedule with what Rod promised. The house now maintains temperature which it never did before. I have now received my first electric bill and even though it is winter time, it was the lowest bill for the entire 2014 year. I am very excited to see how these units perform this summer. I would highly recommend Air Tech.
Mike was very knowledgeable and was quickly able to diagnose the problem. Fastest a/c repair experience Ive had yet!
I called Air-Tech to get a new wall unit installed and the service tech showed up on time, installed the unit as described and it did not cost me one penny more than I was quoted. The unit Rod suggested is perfect, keeps the room nice and cool. Thx guys, great job!-aj
Alex Santiago did a thorough job and suggested things to help our system run better.
Alec of Air-Tech was thorough, friendly, informative and professional. Even our dogs give him a paws up. :) Thank you.
Completed maintenance on our air conditioners in a very professional and thorough manner. Highly recommend.
Mark was great. Very knowledgeable. Highly recommend
Excellent service! The technician. Alec, was helpful, knowledgeable, and friendly, and my a/c works much better now!
If you are seeking an HVAC company that is responsive, knowledgeable, professional and an overall good value, Airtech is all that!I am so glad I found Airtech to provide an HVAC-replacement solution! My previous rooftop unit was monstrous and had an ugly, inefficient, serpentine array of un-insulated ducts that did not effectively heat or cool the house even before it broke down completely.I met with a number of reps from HVAC companies to try to puzzle through how to affordably and effectively get a new system that actually worked, but many of them did not seem up to task of how to do this amid the structural constraints of our home. Some did not even follow through with submitting estimates! This dragged on for months while I was shivering in my Uggs in front of my space heater and then sweating my butt off when it started to get hot again.Enter Airtech´s Alex Fish. He was incredibly patient and diligent in answering all my technical and aesthetic system design questions! He helped me arrive at the decision to install wall-mounted mini-split units - a standard one placed near the ceiling for my bedroom and an alternative model situated near the floor for our living room that was better from an interior design perspective. He was knowledgeable about how to properly place the system components in the interior and exterior of my house according to product specifications, which reassured me that it would continue to work at its full efficiency for years to come.And I went with his suggestion to, instead of getting an additional wall unit at this time in our office room that we weren´t sure we needed, just get a system with capacity to spare to add that on later if we like.Alex also gave me a thorough run-down of my options for removal of my old system on the roof and I opted for him removing the unit and cutting-and-capping all the old ducts and it turned out great!Finally, Alex was kind enough to open up a slot in the Airtech schedule to accommodate my requests for prompt installation dates during early May, which, from what I gather, is a high demand period for HVAC companies.Iḿ so glad to finally to finally have my HVAC quest over and move in with my life LOL! Thanks Airtech!
We had a great experience with Alec and Alex from Air-Tech. They were very through and professional. I look forward to using them again!
Mark was an excellent representative for Air Tech. He helped me with my thermostat and efficiently worked on my filter and air conditioner. I was pleased with his work.
Family-owned. Nice family. top sales, service and installation experience.
Alec was extraordinarily thorough and professional. Great overall experience with Air-Tech.
Ive had four different HVAC companies for my HVAC system and Air-Tech is the best by far. Mark, the tech that comes to my home, and the office people are very courteous and responsive to my special requests.
First rate. Nice guy, great work.
Air tech salesman. ALEX FISH. was very professional. And no nonesense. HE KNOWS HIS STUFF Got The correct unit for my machine shop. Been cool ever since.The two techs that came to install the unit. Worked. Very. Precise. And no mess. Truly a professional. Air condtioning. Company. Would recomend. With a 5 star rating. XRMINIRACERinc. / AJ
Thank you for serviceGreat job
Excellent service. Alec was prompt, thorough, and did a great job.
Very friendly and knowledgeable. Would definitely recommend them!
Mark was very knowledgeable and helpful. I would definitely recommend their service!
Great service and attitude! Love Air-Tech!!
Always good service, very nice tech, friendly & courteous. Used them for many years.
There was some trouble with my heater after some safety updates were made and their technician, Alec, was extremely conscientious to the issue and worked until it was resolved.
Excellent job, great technicians.
Professional, on time. Very pleased customer.
Professional, knowledgeable, and very helpful. Thanks
Good tech that knows what he is doing
Alec a great Texh!
Visits every six months under service contract - very satidfied
On time, worked hard, mission accomplished, Mark is excellent as always,,,,,, dpbailer
Always excellent service.
On time, personable, knew how to fix the problem.
Alec is very professional and thorough
Excellent service.
Helpful and fast!
Good