I had the most pleasant experience at Venus nail studio this past week! Sky gave me the most relaxing and professional pedicure! Then...a super special add-on French manicure done so extremely professionally! Sky is truly the ultimate nail artist and so kind! Totally recommend Sky and Venus Nail studio over any other nail salon in the Omaha area! Ill be a regular! πβ€οΈ
If you are looking for a mediocre manicure and BAD CUSTOMER SERVICE, then this is the place to go. The owner needs to stop letting his brother run his business. Not only is his brother extremely rude to customers but he also has had his mask off and coughed openly in the salon during the pandemic mask mandate. And donβt even think about making small kind requests as you are getting your nails done because the staff there will hold it against you. I have not been to this salon in well over a year due to the pandemic. This owner has remembered respectful requests Iβve made in the past and heβs held onto a grudge for well over two years now! How sick is that?!? If you want your nails to be done to your liking and want to get your moneyβs worth, DO NOT GO HERE. If you speak up AT ALL, even kindly, about the service you are PAYING for, they will treat you rudely. Good customer service? Genuinely caring towards customers and their needs? Willing to go the extra mile to provide excellent service? I think not. Save your time and your money and go elsewhere!
Ive gone here several times and have not had any issues until the most recent time. My sisters and I had an appointment scheduled for 11 for three full sets with shellac. In my experience, an appointment at nail salons doesnt usually start right on time, however none of us got sat until 11:45. There were two walk ins that got started before we did. The two women working on my sisters nails were great, however the woman who did mine propped her phone up on some kind of live stream and continuously looked at it and interacted with whatever she was watching.We finally got done around 12:50 and paid much more than anticipated. Only one of us had designs on our nails and I was not told of the price beforehand.Fast forward barely over a week and all of our nails are starting to lift. It has now been just at the two week mark and two of us have no nails left because theyve all fallen off. I typically can get over 3 weeks between fills if I wanted to.Im not sure what the issue was with this visit but Im very disappointed in and will not be returning.
Vinn is amazing! Hes my go to always. I show a picture of what I want and its always even better than the photo! Love you Vinn
Nails came out kind of thin, and broke off easily as a result. Fantastic color and style
Poor Organization. Twice in a row I called and they βsaid I was scheduledβ then I get there and they say Iβm not in the book when I literally called confirmed that morning. The second time it happened I was sitting there for 15minutes after I said I had an appointment with someone and they just let me sit there. While I was sitting there I watched them take three calls saying someone was scheduled and never wrote it down. Didnβt even look at the schedule either. Now I understand why I didnβt get scheduled when I calledβ¦
So disappointed in the service I received. Customer service was absolutely horrible and rushed. I scheduled my appointment over the phone for mani/pedi. After my pedi was finished I went to sit down for the manicure. I showed him exactly what design I wanted BEFORE he ever started and he said thatβs fine. When he was done doing the acrylics and got to the polish he told me to pick a different color and told me he wasnβt going to do a design because he didnβt want to stay late and the design I picked would be too long to do. I was seriously shocked that he really said that to my face. And upset because why couldnβt he have just told me that before he started so I could just go somewhere else to get what I actually wanted. This was the first time I had my nails done in a very long time and it was for my maternity pictures so I had them planned exactly how I wanted which is why I was 10x more disappointed in how I was treated here. I would never recommend going here to anyone and will never be going back myself.
Very friendly service. Thought this would be a great place to try, due to such positive reviews, but maybe today just wasnt a good day. I thought my nails looked fine... until I got into my car and really looked at them. They are extremely thick and bulky. Im very disappointed because It was $50 and I just feel insecure with them on. Wish I had time to go back in, and ask if they could do anything to fix them. Love my color though. Kinda want to go back again and see if second time around is better.
My favorite nail place in the area. I absolutely love Nikki she does amazing job every time and pays so much attention to detail. So happy to have found this place.
Been the best place to get my nails done. Very happy with the service everytime. Thank you!
Extremely impressed by the service from checking in, manicure and pedicure. Experienced courteous staff. Will be back all the time
Went for the first time. I did not like it at all. Male tech was very distracted with phone calls and other people instead of doing my nails right. He left my nails thick and ugly because he went to answer a call. Strongly do not recommend
I absolutely love going to this salon! I got a pedicure for the first time in years and they treated me and my friend so well. They were quick but also made us feel prioritized and welcomed. It was so relaxing I couldβve fallen asleep. It was such a great experience and I will definitely be going again
Nicki did an absolutely amazing job, myFirst time going and my nails came out perfect thank you π€
Made an appointment for 10. Wanted mani pedi. He made my nails lil crooked not shaped even.. I work in service Iβll get over it. Then he proceeds to file my nails to shape added shellac top coat without washing my hands. And told me Iβm done. Powder stuck under the polish. No pedi Waiting Just rushed me out the door. Horrible discrimination.
Friendly, clean, and enjoyable atmosphere. Options for your pedicure.
Someone had recommended Vin, the guy that did my nails but the first thing he said to me when I sat down after I told him what I wanted he said This is easy. Anybody could have done this. He actually said this to me more than once while he was doing my nails.Then he proceeded to do my nails and I had asked for a French manicure and after he was finished there were bubbles under that last coat that you could see on four out of the five fingers on my right hand and at least one on my left hand. When I said something to him about it he just told me that that happens when you have the white tips. Thats not true because I used to get French manicures with the acrylic nails all the time and there were never bubbles and if something wasnt just right the person went back and made it right. He did not even offer to try to fix it. I would absolutely not recommend him. I thought he was rude. I dont know about the other people at that place but it was obvious to me that he didnt really want to be doing my nails
Great place for your nails and feet!!!!
I have been going to Venus since October 2018--THESE ARE MY PEOPLE and I will never go to another salon. I had tried other salons before them and was treated as a nuisance when I explained the colors I wanted and rushed out of the door. At Venus they get excited to try something new and encourage you to! If you want to play it safe they arent pushy and try to up-sell you. Their attention to detail and nail design is impeccable. I use Pinterest for ideas and they are able to nail it! (ha!) The establishment is clean, well taken care of. Staff are friendly. Price is on par compared to other salons. They are flexible and understanding when you are running a few minutes late, which sometimes happens to me with my crazy work schedule. Love everything about them, and cant wait to get in there again!
Love the fact that they are using sanitary precautions. I dont like the way they do the shellac manicure. It felt like she was ripping every dead piece of my skin off. For days after Im feeling the after effect. Would not recommend
They are really nice and respectful and they do amazing long nails shape is good and iβm very picky about them i had mine on for 3 weeks and no lifting or braking my new place to go.
Angie is my favorite tech, very experienced, she always knows exactly tly the way I want my nails. Professional and yet friendly.
This is by far the best nail salon in the metro. Cami is my preferred nail technician. She is professional, personable, prompt, and pays attention to detail. I have gone to a lot of others and I have been beyond satisfied with every service. Clean and professional salon with fair pricing. You guys are awesomeπ₯°
Amazing work! Light weight nails. Very professional. Highly recommended.
I have issues with ingrown nails and they fend off the problem for months and give me a wonderful pedicure in the process thanks Venus Nail Studio!
Venus nails is an amazing nail salon! Every time I have been there it has always been a great experience! I had Kim today and she was wonderful. She did an awesome job and also had multiple conversations with me!! Wonderful place!! Keep up the great work!
Great customer service! They bring you a bottle of water without you even asking. Family owned. Totally worth it! And they actually LISTEN to you! If you tell them not to file them down, they wonβt so you can keep your desired link. They even hand me the file so I can file them down however much I want to. Bon and Nikki are my favorite!
My nails are pretty but theyβre kind of thicker than usual...the guy was nice and took his time..but Iβm scared they might come off faster than usual. They were nice and friendly and well organized.
They are all so nice!! And always do such an amazing job!!
I like this place when you get the right nail technician. Good price and amazing customer service. I only use Vinn, really recommend him and the other guys who work here. I cant seem to remember the girl names but she sits in the back to the left. Awesome chick to do nails also.
Very friendly staff! Great service! Moderately priced.Four of us went in for manicures and pedicures and we all enjoyed ourselves. We were offered something to drink and were seated in very comfortable massage chairs. I loved these chairs as they are more gentle than other places Ive been to. I believe there were 4 different pedicure options to choose from ranging from $25 to $55. We did the $45 option and chose are scents for the scrub and lotions (I think thats what it was for). Our pedicures all looked amazing.Two of us moved onto manicures. I did the dip manicure with a festive design. Love it and over a week later it is still looking like new! My friend did a shellac manicure and was very pleased with her results.We booked our next appointment two weeks out to assure we will have someone available.Our first experience at Venus Nail Studio was a great one and we will hopefully be back again and again and again!
Always friendly and welcoming. Professional. Ive never been disappointed! Very nice!
I went and had my first pedicure ever here today and it was great! The woman who helped me was very nice and explained things to me. Plus my toes look great!
Ive gone here probably four times and each time they do an amazing job! The only reason I am giving them four stars and not five is that my dip only lasts about two weeks or less before it chips and I have to go get it fixed again. Whereas I tried another nail place a little over a month ago and my nails still have not chipped at all. Overall though they do a great thorough job!
I love this place. Theyve always been very good about my nail and if you have any issue (which is never) please be vocal about it because they will fix it. These people are really gentle with your nails and I cannot stress this enough.
Very amazed with these nails! This was my first visit here and I was very impressed by how sanitary the room was. Customer service was great, the lady working on my nails was super friendly and made sure I liked the nails as she was going on. These were $50 and 100% worth it, I will be coming in again:)
I came in to remove my acrylics and the lady who did mine really tried to use a fake nail to scrape off my acrylics! I was shocked honey. I was in tears almost. I asked for a soak 2 minutes in but that hurt and damaged my nails. I usually have good experiences with this nail salon but definitely not that day.
Bon did an amazing job! He really pays attention to detail! Iβll be going to him for now on too! My nails look the best they ever have! He didnβt rush either!
Awesome nail salon! I showed a picture of what I wanted and got exactly that!
My nail artist Bon is amazing and I wonβt see anyone else. Not because they are not as good but heβs my favorite!! Anyone you see there will do great work!
My favorite nail salon in the area for the past two years! Nikki is usually who I go to, she does her absolute best EVERY SINGLE TIME! The management and all of the other salon workers are also amazing and always friendly.
I just had the best manicure Ive ever gotten. My nails turned out perfect. John did them and he was very polite and kind to me. I will not be going anywhere else but here! Highly recommend.
Love this place! Everyone is so friendly and attentive. My nails always looks amazing and the prices are very reasonable. I would recommend this place to anyone!
I have been going to Venus for going on 2 years. And have never been disappointed or had a problem with my gel manicure. They are very attentive and do what you ask them tomorrow do. I am pleased and have enjoyed my pedicure too. You dont feel rushed. They take their time and do a great job.
This is the best nail studio I have ever been to. The pedicures are always great and my French tips are always perfect. Great location! Highly recommend!
I have been with Angie, my nail tech for probably 20 years.. Where ever she goes I will follow! She is an awesome young lady that I have built a great relationship.....sheβs my friend!
This is the best nail salon that I have been to! Everyone here is friendly and very talented! I love having fun and creative designs on my nails. I have had 3 different people do my nails and all 3 of them were able to recreate what I wanted from the picture. I am very impressed with the cleanliness of this salon and the reasonable pricing. The workers and owners are all family and it shows in their service! Make an appointment! They are so good that they are booked and busy most of the time.
Very friendly. The technicians take their time and do great work. Walk ins are welcome, but if they have appointments coming soon, they will not bump appointments for walk ins. THIS IS SO APPRECIATED as a client that usually makes appointments! Try the deluxe pedicure if you need to melt your stress away!
Very inconsistent service across the board. In the past when I have gone its been WONDERFUL, today, no such luck. I guess what I expect from a scheduled manicure is to actually have them pay attention to my cuticles and not just slap on some color. Also, for their power dips they use a communal jar and that is SO UNSANITARY
Great place. I loved my tech bc she didnβt say a single word to me haha. Just my preference though. It was hard to understand her sometimes but we made it through. Clean equipment didnβt have any issues.
I have been going to this place for a few months and I love it. They always do a great job and itβs well worth the money.
I had been here for pedis an they are amazing. Came in today for full set and fulfilled my expectations. Fully recommended.
Venus Nail Studio is the only place I will go anymore. They are great at what they do! Friendly and professional and reasonably priced. Nicki is a rockstar!!
Please avoid the older woman who does nails at this place. I hate to use age as a descriptor but I was unable to spell her name and she didnt have a card. I went here with a friend who received an excellent pedicure by a polite young lady. She was meticulous and took great care to do an excellent job with the pedicure lasting approximately 45 minutes. I, however, received a pedicure from an older woman who completed the pedicure in less than 15 minutes, was very rushed, didnt paint the entire nail, and cut my toenails so short it was painful (really painful), and cut the corners down in a round shape after I specifically requested my toenails to be trimmed straight across (my toes are red, painful, and swollen post pedicure). Again, my friends pedicure was excellent which leads me to believe the quality of the service is determined by the person who does the pedicure which shouldnt be the case. I should expect to receive a quality, pain free pedicure from every employee. Finally, my friend who visits the nail salon frequently said shes had a pedicure by the same woman that did my pedicure and received the same poor service.She noted that she was relieved when she wasnt the person doing her pedicure. With numerous nail salons in the Papillion area, I will not be returning to Venus Nails and would highly recommend another nail salon.
The only reason the one star was given was because I had to put a star to write a review. This place was absolutely awful and deserved negative 10 stars. Their customer service was awful and they didnt greet me when I walked in and I wasnβt helped right away. Not only that but I had an appointment at six and they totally disregarded that and seriously helped everyone except me. They started on people who came in after us nails making it so that not a single person would be able to help me because everyone that was getting their nails done had just sat down. All in all this place is ridiculous and has terrible customer service. I will not be coming back.
I LOVE this nail salon! I always have a great experience. I make my appointments with Vinn. He is very creative and takes his time doing my nails. Just make sure to make an appointment ahead of time because they are normally busy.
First time here. Had spa pedi and powder dip with tips. Did Ombre and he did an awesome job on all of it! So glad I finally found a nail place out here! Every one was polite and courteous as well.
I absolutely love this salon!! I have had some really bad experiences at other nail salons around Omaha but at Venus nails the quality is consistently beautiful every single time without fail. I get compliments on my nails all the time thanks to the amazing nail technicians there!!
Vin and Will are the best! They do an excellent job. They are very busy, so its best if you call for an appointment.
Ive been getting my nails done for over ten years and tend to be on the picky side... Ive yet to be disappointed with the technicians here. Its nice and clean. They are very friendly and make you feel very welcomed. My second time there they remembered who I was. They are genuinely nice owners.
Love this place! When Im between my regular nail tech, lesly, this place is my go to. Highly, highly recommended!
I stopped in on a Friday, which I understand is busy. But when I walked in, I was not greeted. Instead, the male at the front desk said βwhat do you want?β And I thought it was rude but continued to tell him I would like a fill and a shape change. He rolled his eyes and said βwe have no time right now. Can you come back at 1pm?β And I said βsure.β He asked me how to spell my name and I told him and when he didnβt spell it right, he said βoh whatever.β Even though I didnβt correct him. I basically walked out and never came back due to the lack of respect I was shown and their mannerisms.
They were very fast and i only come to this place theyβre always so good π
Nikki is the best!
I have been here 5 times and each time I have been very pleased. Its a new salon, clean feeling, very nice. A must visit.
I love going here! Its the best place Ive ever been to and the people are awesome.
I tried the salon for the second time on 4/22 at noon. My nails look fantastic. However the technician that did my pedicure told me I need to exercise because my calves were fat.I hate to say it but I probably wont return for that reason. It was was humiliating and left me speechless.
They took time and treated us with respect.
Very friendly, caring, compassionate & courteous staff! They always do a great job!
Loved my nails today. Only place I will go.
Best technicians Iβve been to. Family-owned and operated, great customer service, and very high quality. I wonβt go anywhere else!
Clean very pleasant and they care and listen to what your needs are
Best nail salon Ive been to, and Ive been to many all around the world.
I have had 3 different nail technicians and they all did fantastic jobs. Everyone is super friendly.
The best nail salon in the area, hands down. Consistent results, hard workers, fair prices, and great customer service.
Asked for shellac with tip. They did powder dip any way before the shellac and now I have chunky nails that will be a hassle to take off. Also got a wax and never saw my lady wash her hands after she got done with her client before hand. Was charged $65 all around.
I just moved here from California and looking for a nail spa. I tried one place already and wasnt to fond of it so decided to try Venus. Regardless of their reviews I decided to give it a shot. Ill start with my pedicure.. Oahn did my pedicure and she was amazing! She didnt talk much but that was okay with me. Will did my nails, he was awesome! Loved the shape, length and quality. Definitely will be going back.
I have been here so many times and every time I leave happy! I would recommend this nail place to anyone! π
Great service. Walk ins or appointments welcome. Nice atmosphere
This is the 2nd time visiting this nail salon, first time my technician was wonderful. Asked if she could double the shellac polished as Iβm a nurse and it helps with keeping my nails perfect for 2 weeks. When I came in this past Tuesday, a younger technician worked on me, she made it very clear they were short handed. I again asked the technician if she would double the polish. Not only did she not double the polish she didnβt let me complete drying times, she was rushing the process. Several nails felt sticky after leaving, one is already chipping. I normally do not do reviews but I am unhappy with my service this 2nd time around.
They are very clean and organized! Love my nails and feet everytime!
I have gone to this place for a manicure and pedicure. They always do a good job. But, unfortunately I had a very unsettling situation. I had a scheduled appointment 3 weeks out with a lovely tech named, A. She was finishing up a customer, so the female manager stArted my pedicure water and left. I was having trouble with the seat remote and leg room. I asked a guy that worked there I if he could help me adjust my chair? He was texting on his phone. His remark, no you need to learn how to do for yourself. I laughed, and said no REALLY, I need help. His remark, I say, REALLY, you learn yourself! I am not helping you. I mentioned my Interaction to the female manager and she said oh, that is the way the guy kids around. I left....never going back.
They always do a wonderful job, so many colors to choose!!
The people were nice. However I got a shellac Manicure and they look like I did them my self not even around edges :(
Vinn consistently does an excellent job. Thoroughly impressed.
Was turned away for mani/pedis at 2pm because they didnt have time... they close at 5pm. Flat out looked at us and said no. Looks like youve lost any business we would ever give you. Very disappointing.
Very clean, great selection, and wonderful service! Will return again when I come back to town!
I was going here for a pedi and dip every month. Then one time I got a terrible infection on my two middle toes. I went back up to salon to show them and speak with owner and he wouldnt even give me a refund. π―
Rude. I wanted to buy $100 gift certificate for my niece and her mother and they were very impolite about it. I get this is mostly a cash business but why drive away future potential customers?
Called prior to going in to ask how much a French manicure with powder was. I was told $25 over the phone by a girl when I went to check out the guy charged me $45! I explained I was told over the phone prior to the appt that it would be $25. He just laughed and said prices start at $30. Will not be back, lots of other places to get my nails done!ETA: I was very clear and I clearly heard you say $25. You got her name right in the book for the appt so there was no phone problem and if you know that your phone has supposed technical problems then why when I said I was told $25 did your husband not say anything about phone problems? I called Lavista nails and was told their price and went with your shop because it was cheaper. I asked you the exact same thing I asked Lavista nails when I called them and they seem to hear me just fine when they gave me a quote. Its bad business practice to blame the phone when you tell someone a price, do the work, then charge them almost twice as much. As a suggestion ask the customer what they want and tell them the cost before you start working on the nails.
Clean, Friendly, Schedules appt. or walk in. My nails have never looked better and I have been to quite a few places! Try them, you wont regret it!
I paid $50 to get my nails done just to have them fall off on the 3rd day. I went back to get them redone 2 days ago and they gave me attitude. They are now falling off again. No effort was put into them.