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Tom Gleeson - State Farm Insurance Agent
225 S Civic Dr #1, Palm Springs, CA 92262, United States
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Tom Gleeson - State Farm Insurance Agent

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Da
Review №1

Tom Gleeson State Farm Insurance is the second State Farm agency that I have been with, the first being back in my home town in Oregon. We started with Tom shortly after we moved here in the fall of 2017.We have found Team Gleeson to be very attentive to our insurance needs. They are excellent at finding the best products at the lowest prices. As a result they have our automobile insurance along with our house and our blanket liability insurance.Recently our car was hit hard, and totaled by State Farm claims. When the results came back from claims we had questions about the assessed value of our car, and some of the components of the report. Tom sat with us and went through the report, searching for comparable cars, and helping us understand the report. At the end of our time spent with Tom we were very comfortable with the results. When we were getting bumped up against the three day weekend he helped to expedite the paperwork through claims.Back in Oregon the agent had become an old, trusted, family friend. Tom and his team is as much a partner and friend to us meeting our insurance needs. Their service is spot on, friendly, professional, and complete.Thank you Team Gleeson!

Tr
Review №2

Working with Tom Gleeson on a very serious car accident has been so easy and thorough. Tom definitely goes above and beyond to help in everyday insurance decisions, AND in the worst of insurance times. He’s become like a friend, father, guide assisting me in getting paid properly and expeditiously for this accident. To further my thoughts on Tom. He’s a professional in every manner, but on top of this, he’s kind and caring. I could not ask for better service, from a finer man.

Je
Review №3

Tom Gleason and his staff have guided me through several situations which have made the processes seamless and timely. I am in the middle of a claim which is being handled professionally and efficiently with Tom Gleeson’s help. I am also refinancing my home through Rocket Mortgage through Tom and he has assisted and guided me through all of the steps. He is an asset to State Farm!

Is
Review №4

After moving back to the Valley from living in Alaska it was a challenge getting life sorted. I needed to find a place to live and find transportation. Working full time Monday through Friday, it is difficult to get anything done. After finding the prefect vehicle, the only thing between me and getting on the road was proof of insurance. Andrew Cancino worked with me every step of the way. I was not available to have an actual conversation over the phone while working, so Andrew answered all my questions via text and was able to get me into my new car. Not only did he make finding car insurance extremely easy and effortless, but he also helped me with my home insurance after purchasing a new house. Honestly, if it was not for Andrew, I would not be in the car I drive today had it not been for him. I know Andrew has my back and is there for me. Every message I send is promptly returned and answered within 24 hours. TOP NOTCH CUSTOMER SERVICE!

Pa
Review №5

My mom was in an accident, hit by someone else. Its been 3or4 months and we keep getting the run around about getting her money. There is always some other paperwork we need to fill out. This is so sad. She has had State Farm for more than 50+years and this is how she is being treated. Just because she didnt use the people that they use to fix the car. Beware!

Ch
Review №6

I had a really great experience at this location! I had to get renters insurance and I had no idea where to even begin with coverage. Andrew was so helpful getting me a quote and breaking down what it all meant. It was because of the great customer service, I decided to stick with State Farm. Highly recommend this location!

El
Review №7

Ive been with State Farm for over 30 years and my agent retired last year. In my search to find a new agent Tom has definitely stepped in as my new agent and he is wonderful. Friendly, informative and helpful. Give him a call!

Je
Review №8

I recently switched to this insurance and I had questions regarding my payments. Andrew Cancino was very friendly, super helpful, and informative. He emailed the documents I needed to set up my automatic payments and even followed up with me. I appreciate him taking time out of his day to go above and beyond to help me out.

Ja
Review №9

Always a great experience. They are all professionals and honest.

Ro
Review №10

Tom is reponsive and provides more value than I have ever imagend . From the experience to the follow up. Great value and professionalism!

Pa
Review №11

I have been with Tom Gleeson of State Farm for a few years. I can not be happier with the service of his whole team. I had to make a claim last year due to a plumbing leak and Tom and his team guided me through the entire process. I was extremely pleased and will be staying with his team

Cl
Review №12

Best personal service I’ve received from any insurance agency in my life.

Ji
Review №13

We were recommended to Tom Gleeson by our Real Estate agent. We had State Farm in Florida, and needed a local agent when we moved to Palm Springs. Everyone at Toms office has been great to deal with over the past 5 years. We highly recommend them!

Co
Review №14

Love working with this company amazing boss and people so supportive. Very diligent in their work and in a great time manner. I would recommend this company to anyone looking for auto home and condo policies

Ge
Review №15

Great agency. Very good communication and explaining different types of insurance options. I have had a few policies with them for over a year now.

Ri
Review №16

We have been a client of Tom for 10 years since moving to Palm Springs. He and Team Gleeson are the best--responsive, helpful, and always available. After years of having different insurance companies for the cars, house, umbrella coverage, etc., it was nice to have all of those things with one company--and one simple monthly statement for all the coverages. When cross-product discounts are applied for having multiple coverages, the State Farm prices are very competitive. Another nice perk is Tom has a State Farm work van that he allows clients to borrow for moving needs around town--very handy, and the price is right (free!). You will not be disappointed in using Tom and his Team!

Ma
Review №17

An average place at most. So e staff helpful & friendly, others not as friendly. Emails & messages sometimes go ignored by Tom. Dont find him friendly it thankful out in public. Just an ok place. Been with them for 14 years. I dont like change unless totally necessary.

Pa
Review №18

My first experience with Tom was over ten years ago when another State Farm insurance agent tried to undermine me and not pay my claim. Thanks to her brief honesty, admitting to Tom that I was telling the truth, and Toms integrity and honesty - he went to bat for me and I ended up getting my claim paid! I have had insurance agents, and then I have had a few like Tom, who really have your back and do what is right even when it means taking on their own company!

Ri
Review №19

Tom has been our agent for 15 years and is always helpful and courteous through out our many transactions. I have the utmost confidence in Tom and his team. They have assisted us with all kinds of questions and did so professionally everytime. We have been with State Farm for 30 years and Tom is the best agent we ever had. I have referred people to him and will continue to do so.

BJ
Review №20

Tom and his team have handled all of my insurance needs including auto, home, business, umbrella, etc for 15+ years. He has always been responsive to any and all questions. Tom is professional, knowledgeable, and very customer service oriented. I highly recommend Tom Gleeson for any insurance needs.

Ma
Review №21

Thanks Andrew for the speedy service. Got me the coverage I needed in minutes and set me up with the perfect payment plan on the date I needed it with no hassle! Thanks State Farm!

Ma
Review №22

Tom gave me great service and helped me with the exact coverage I needed. I didnt have to pay nearly as much as I expected to pay. Good Job!

De
Review №23

Tom Glesson is the ultimate professional . Looked out for me as an individual and gave me a way to solve a very expensive problem.

Th
Review №24

Poor Customer Service, Poor Follow Through..

Information
2 Photos
24 Comments
4.2 Rating
  • Address:225 S Civic Dr #1, Palm Springs, CA 92262, United States
  • Site:http://teamgleeson.com/?cmpid=ngjz_blm_0001
  • Phone:+1 760-322-3100
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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