Ive used this gym for years. The equipment is okay and maintained. The gym area is reasonably clean, but the wear is starting to show on the equipment.The place is in dire need of renovation though. The mens bathroom and showers are heinous. Tile floor is warped and gross, the toilet partitions are so rusted its a wonder they are standing.
Great gym, nice equipment. Spoke with the sale manager Dylan who seemed to be very uneducated on rates and memberships. I tried to work something out while I’m in town for 9 days. Was told I need to pay 50$ for the 9 days. A little ridiculous for what the gym is. Make sure to speak with someone else if you are thinking about signing up or do it yourself online.
Place is turning into a joke since Esporta took over: people wearing street tennis shoes in the pool, girls with no shirts, cheeks, and camel toe out when its a family facility with a daycare, and instagram fitness model photo shoots all over the equipment blocking people from working out. Used to be amazing, just cheap and like planet fitness now.
Pretty clean. The gym is great overall if you just ignore the annoying staff after sign up and dont fall into the trap of personal training and youre good. The personal training is just peer pressure into paying excessive amounts of money for 30min sessions where you just sit there and talk for about 20min of the 30min session. Better to hire a third party personal trainer to come with you instead.
Outstanding health club experience! No details overlooked, that affords LA clients satisfaction continuously! Very well maintained and clean! All and all a very happy upbeat and enjoyable environment, with very well maintained gym equipment!!Thanks for promoting the positive experience!!
I think they are going to require you to sign a guest in, in the locker room soon. Im coming in to work out, I dont want to stop and talk with someone in sales everytime I want to bring a guest.
If I didnt already have a church this would be it. I love this place. Yes, they could spend a little more time cleaning the showers, but a lot of that is on the patrons.
A lot of equipment and they keep it nice and clean now.
I have been working with Skyler R. the trainer for about 4-5 months. He is a great trainer and fun to have has a trainer. I started from right off the couch and I’ve been having the inches come off the right way plus the weight. Skyler is very passionate about fitness and it translates to getting results. I am extremely happy with my progress and looking forward to more positive changes over the next year. I highly recommend working with Skyler if you want to push yourself and get the results you want. Gym is very big and lots of space to work out as well. Skyler and the training program definitely worth the money!!
The staff was extremely Knowledgeable And showed a great deal of interest in our well being. The lead trainer was well versed And educated in his field. I am in great shape And good health For my wife needs more Guide because of her Muscular makeup.
Home gym for several years. Classes and trainers available indoor pool and hottub.
This club is by far the cleanest and nicest gym I have been too! I love the staff and members of this facility they are all very friendly and helpful.
Recently worked with Corey to set up a gym membership with this location. He was incredibly helpful and took the time to answer all of my questions. There is no doubt he has the members best interest in mind.
Customer service 5 star but lack different equipment. They need to come back into the 2021. Need single leg extension curl etc. Most people use dumbell or kettlebell as alternative to bilateral workouts. This gym does not have any options for single side workouts.
Great gym. Big, spacious, clean, multiple squat racks, multiple Stairmaster machines, dumbbells up to 125. LA Fitness is a consistent gym, I have worked out in their gyms all over the country and they are always very well equipped. One of the best chain gyms in America.
I love my LA fitness!!..Listen - I need more ballers to show up on the weekends... inside gym!!.. come on fellas every wkend at LA fitness on North Dale 10am... Bring ur Hoop Game, leave the crying at home... bruce
Dont go to this LAThey were forcing me to get a membership and tried to make it seem like they should be my priority. Crunch Fitness may not have basketball courts or a swimming pool but atleast the staff is understandingand professional. I can go to a swimming pool at my friends house or a community clubhouse pool. I can play basketball at a rec centerBut I tried to help LA Fitness why giving them more people like us to enjoy their facilities and what they have to offer. But all they want is to take my damn money and making it seem like a requirement to get a membership. Might as well stop giving Guest Passes then. Cheapass company
Not an easy cancellation experience, corp. Didnt answer their phones, had to show up multiples times just to cancel.
Great place to work out
Lots if space. Customers could do better job of wearing masks, but gym does space cardio
Its a good gym A lot of equipment to use, Plenty of space Its all good.
This is the most unprofessional gym in Palm Harbor. Shannon the operation manager is extremely rude and swears at you when you question being overcharged. Their facility is extremely dirty and the day care is not safe for children at all. There’s 1 day care worker and they are not very attentive and the side door kids can push open into the main parking lot. VERY UNSAFE. They charged my account for 1 year after my account was cancelled and Shannon told me to basically F off and laughed at me. I’m a local business owner who has lived here longer then this gym has been around and would NEVER RECOMMEND ANYBODY USES THERE SERVICES.
Awesome gym, clean and very friendly staff.
Nice and clean. Staff is friendly.
Good luck trying to cancel! Since the first sign of this virus I called and tried to cancel. I tried calling, emailing and Social Media to try and reach them. Now that the gym reopened I finally was able to reach somebody and they gave me a confirmation# number but told me in order to complete the cancellation that I need to mail the number to corporate in California??? are you kidding me? I feel that this company is doing everything they can to cheat me.
Where do I begin. I signed up for personal training and was using Skyler who is the only good thing at La Fitness. Once COVID hit I tried to call to no avail. Given no respect and had to report them to Better business bureau. It became so bad I decided to not reschedule another year of training and cancelled out of everything. I lost all my training sessions. I wanted them to put my training on hold until my doctor said it was okay to return and they declined it. After months of trying I lost it all. Their corporate office and ceo have no respect for seniors with illnesses. As I said the trainer was the only respectful man there. Please be aware.
Nice clean gym with a variety of workout equipment and plenty of space.
It was create nice people good machines
Shannon the operations manager is extremely unhelpful. She lied to me on numerous occasions and even said offensive things to me. I would never recommend their gym to anyone in Palm Harbor. They do not follow Covid protocol and do not clean their gym. STAY FAR AWAY.
Very nice and clean venue. Offered classes are amazing! Plenty of room to work on your own program. Indoor 🏀 Basketball Court, Rocket Room, Swimming Pool, Hot Top, Sauna, and the rest will keep you occupied for a long time. I highly recommend this location! Just look around at the parking lot and try to find a free spot, then you will understand how popular this place is.
I used to be able to go to the gym at 5:00 a.m. before work but now theyve cut the hours back from 6:00 to 8:00 so now I have to rush after work to get there if they would be open at 5:00 or stay open till 9:00 p.m. it would make things a little bit easier for Im sure not just me
I work here and Orlando, great spots
I think your spin class instructors are great! 👍
I love the various fitness classes they offer plus they have lots of machines!
This is a great sized gym and has some protocol in place for Covid-19. The front desk was the only place I saw an employee, who was very friendly by the way. The pool, sauna, showers, locker room and bathroom were very clean.All of the equipment I saw and used was in working order.The only downfall is for such a large gym, there is one table with lots of spray sanitizers and once you find it, look around for one of the few paper towel dispensers. This has been the same since I visited the gym pre Covid-19. So just beware you will need to hunt or ask someone for sanitizer. But it is there.
10 years membership and little had changed. People dropping weights, and almost no supervision at night time.I wish they had done a major renovation while it was close during the last few months, since they kept charging.
Nice and clean. Def room for social distancing.
I visited 2 days ago. I was greeted at the desk by a nice young lady. I asked if I could get a tour, as if I was a walk-in, even though I had an appointment. Obviously something got miscommunicated. I didnt say a word, they took me right in immediately. I was guided around in an orderly fashion. As we walked he made small talk and an older guy came up to him and asked if he could turn on the AC as it was very hot in the racket ball courts. The guy smiled and said absolutely Ill see to it. Obviously there must be some issue with the AC, but I was very comfortable..and usually Im cold. I noticed the rowing machine was definitely outdated compared to the nice one at planet fitness which has water that circulates in a drum as you row back (its very amazing for inspiration),. I didnt notice any other machines that were too different but they do have a much wider selection at LA Fitness which is why Im signing up. The clientele is definitely different...not necessarily in a bad way. Planet Fitness lots more young people, LA Fitness people with sticks up their arse, which might be why there are so many negative comments. I mean lets face it, a gym is gonna smell...you have people sweating their balls off, for lack of a better term, what do you think its going to smell like, roses?
The facility and equipment are great. The issue is the lack of proper Covid-19 response. No temperature check at check in, no disinfectant bottles readily available. The paper towels and dispensers are the same as prior to Covid-19 and only sparingly utilzed by the members.I did not feel safe upon my return to my workout routine.
DO NOT WASTE YOUR TIME OR MONEY ON THIS SECOND RATE GYM! The staff is pushy, trying to tell me i owe them money months after I stopped going. The locker rooms are gross and a lot of the equipment is often broken. I will never go back there.
Very good
Great gym... piece of mind too.
Great experience from the beginning. Gym has everything you could want in a facility.
Fun clean atmospheric vibe.The only place i go to work out.
I signed up for a membership about a month ago and have been nothing but pleased. The facility is clean and well-kept, and its equipment is plentiful and in good working order. All of my interactions with staff and management have been pleasant and often helpful (shout out to manager Willie Fair for his constant words of encouragement!). And the members Ive spoken with have generally had a good attitude as well. There is definitely a positive atmosphere here and the good vibe has helped me power through some tough sessions. Im looking forward to accomplishing my goals with Palm Harbor LAF as my home base.
Just a tip for management, I came in checking to see if they participated in a program I have for work. They asked me to come back in an hr. I came in during my open time due to work. As previous manager for gym I made sure my staff in the morning or anytime management was available was extremely knowledgeable. She was polite and her customer relations was good but since I cant get my question answered in my free time Ill have to take my business elsewhere.
The staff there is always polite and friendly and acts very professional. If you have a question or concern they do their best to help you out. Amber and Tiffany at the front desk are very polite, cheerful, and a pleasure to talk too each morning. The manager Marcus is great and attentive to members concerns. The trainers are awesome, especially Christopher and Rob. They keep themselves in great shape making believe that it’s possible for me as well!
Not sure where all the negative reviews are coming from. I love my trainer, Rob. I havent run into ANY of the negativity that others are expressing. I dont need a bubbly hello from desk people, even though I get one more often than not. Walter did a great job signing me up. He didnt sell me on anything, I knew what I wanted, and thats what I got. I love the sauna. Some gyms dont have saunas. I will not join a gym without a sauna!!! Could it be better or updated?, yea, probably, but as is, the gym fulfills every need I have!!
I have to base my review on actually being a member of L.A. Fitness. We have been members for several years, working out an average of 5 days per week. We have belonged to many other gyms, and L.A. Fitness by far is the cleanest and best maintained. The staff has been always helpful and friendly to us. Again, my review is based on our actual first-hand experiences at the gym.The gym is well maintained. They are very quick to fix machines that are not working properly. The gym is clean and when I asked them to get more 10 pound free weights due to popularity, they did and very promptly.A shout out to Walter and Casey. They are two of the several employees that are so nice and helpful.
I am a member since December 2018. When I paid for my membership I was told that I could include 5 to 10 guest on their computer and bring them whenever I want. They also gave me a few cards for a free entrance for friends . I thought this was very nice way to show my friends where I go to do gym. Well today I took a friend who is visiting for a few days and today since was a rainy day we decided to go to LA Fitness. She always went to LA fitness where she lives in PA but since she is on vacation she stopped her membership. Because of that, they didn’t let her use the free card or the computer invitation where she is in for a free entrance. I couldn’t believe and I was so upset and ashamed because I have been telling her how nice is the place and I wanted her to try to see if is any difference from PA. She needed to pay $15 to get in. I was very disappointed! This is not a way to treat a client and guess what? They lost a future client because my friend is moving here and they will loose my husband and my membership as soon we can leave without penalty. I will never recommend this gym to any friends. LA fitness : with this work policy you are going to lose many clients. starting with me, my husband and my friend, it will be three. The $15 dollars you made today will cost you thousands in the future. Great Management decision.Andrea Chiu
My husband and I decided to get back into the gym. I thought it would be great to add a personal trainer and so I did. Chad was so very helpful and professional in helping me figure out my body goal and workout plan which he then signed me to personal trainer, Michelle B. (Go to Chad to sign up!) He is great at listening and best choosing the right trainer for you . I needed a serious butt kicking in my life and Michelle was the one to do that!Shes the perfect mix of tough and encouraging, and can help anyone of all fitness levels. She is incredibly knowledgeable, she has a wonderful personality, and will push you beyond your mental and physical limits. Theres no question that Michelle knows exactly how to train you to get the most out of your body, mind and soul. The best part about working with Michelle is that she is fun and always insightful. She keeps me laughing and adds a fun element to every workout to keep me motivated and working at my peak.If you are looking for a trainer that is not intimidating but still pushes you to succeed Michelle is your answer.I typically hate gyms since I get intimidated so easily but, this facility and staff, the all over experience has had such a positive outcome for me . I will remain a customer . :)
I was going to LA Fitness on Tampa Rd, recently Ive moved to Palm Harbor and switched to this gym. What a difference!!! All equipment is so outdated, carpet smells so bad, that is unpleasant to take a breath. Today, my husband and I went to LA in Dunedin to check their club, and it was so clean, fresh, inviting. Came home sad, that the one in my neighborhood is so ugly, smelly with old equipment and Im paying so much money for it. Yes, I can use the other facility, but question is, why I should spend one hour of my time to go to gym, if I have one just 5 min away. I think, that management should do something about it. Maybe take off this old carpet, and update equipment. I truly would like to be able to join this PH gym.
Is good
My trainer is the best ! I am so glad that I was assigned to her. Olivia M you make training fun and she makes sure I get a great workout.
This LA Fitness is great ! Very large variety of equipment, childcare and locker rooms. It has a basketball court and several racquet ball courts as well as a huge pool. Locker rooms have saunas which I personally love ! Willie is fantastic to work with and is such a nice guy. Would recommend this LA Fitness to family and friends.
Love Friday workouts because there is always less people. Only 3stars because it not a full service gym at this point of the epidemic.
I give the friendly staff 5 stars, but because of the dirty facility, outdated equipment, and many nasty patrons, I have no other choice but to give this LA Fitness location a poor rating.For starters, the gym needs to be refurbished and all outdated equipment should be replaced. Since many patrons are grumpy and lack gym etiquette. Rules must be enforced to make it a more pleasant environment for others. And to avoid the spread of contagious deceases, they need to hire more cleaning people because the gym is filthy. Perhaps, posting posters around the facility to remind people to clean after themselves may help or to not hog up machines by texting. Weekends are more pleasant than weekdays.I hope management gets some funding from LA fitness headquarters so they can upgrade some old equipment and that they find a way (email, posters, announcements) to educate rude clients with basic gym ettiquette.
*RANT*Summary: Equipment is never repaired. Staff is rude. Locker room is gross. They harass you to pay for training.I suggest reading this before you decide to sign up.I would give ZERO stars if possible.This place is garbage to say the very least. At first glance, its a beautiful, extremely spacious facility with plenty of equipment. Once you have been going for a little while, youll notice that the staff is not friendly. The trainers harass people for not cleaning up things that the person wasnt even involved in. The trainers arent very knowledgeable. The equipment is constantly broken or being fixed. For example, the cable machines were broken for 7 months STRAIGHT. They dont care about the customer experience, only the sale. An example? They charge you 15$ for a one day guest pass if you ask in person, but online you can get a free 3 day pass with no problems. At most other gyms they offer free guest passes UP TO A MONTH. This location specifically is just horrible. The locker room smells like piss all day everyday because they use reclaimed water in the sinks. Theyve constantly made the personal training area bigger which makes the part of the gym others can use smaller. If you didnt catch that hint, you arent allowed to use the personal training equipment. Also, they have no been harassing my friend who Im training FREE OF CHARGE WITH NO CERTIFICATION and telling him that if hes being trained by anyone but one of their personal trainers, he could be banned. Essentially, they dont want you to be educated unless you pay for it. This gym is the most unprofessional establishment I have EVER been to. I have many more experiences I could share about friends and family being banned for little to no reason but Ill cut this rant short.
This gym wouldve gotten 5 stars but their hours really suck in my opinion. They close 8pm on weekends and 11pm on weekdays. Everything else about this gym is great. I used to go to Island Gym in NJ and moved here, and it is by far a HUGE improvement and considerably cheaper, plus worth the money since it comes with a pool, Jacuzzi, huge locker room, and shower stalls. Also another plus is the free classes that comes with it. Also a place to play Racquetball, Basketball, and all types of exercise machines. I would recommend this place.
There’s always a sexy guy jumping rope in the studio I’d love to get to know him.
Old and very distressed equipment. Not that clean either. Very disappointing. I would rather drive 20+ minutes down Tampa Road to go to clean, modern facilities.The whole facility needs a major refresh from the ground up. If considering LA as your daily local gym dont waste your money.
Nice clean facility
Its the most expensive gym on the area with the oldest machines and stinkiest locker room carpet. Very disappointed!!!
We enjoy our time there. It’s clean, the equipment is well maintained, and the staff is attentive.
The gym is clean and for the most part up to date but the staff is just there! Not upbeat not enthusiastic.. I drive south another 7 miles just to go to the drew street location because of the front desk staff!! Chris knows everyone by their name and makes you feel welcomed!!
Let me start by saying the manager JOHN is very very rude. He is not there to help you, he is only there to make money. He will push and push you to join the gym and by a membership until you cant stand it anymore and get up and walk out. Being the manager you would think he would let you get the feel of the gym before he pushes you to spend your money on a membership. DO NOT DEAL WITH THIS GUY. hopefully he wont have a job much longerI signed up with MARK and just let me tell you how great this guy is. He is not pushy at all and he is there to help you and achieve your fitness goals. He offered to help me out as a workout partner and said I could come grab him anytime I needed help. He is a very nice and polite gentleman and I really enjoyed signing up with him. If you are wanting to join I would suggest asking for him.Now the gym itself is awesome. I love every part of the gym and couldnt ask for anything more but maybe longer hours.if it wasnt for john the manager hahaha this gym would have an excellent review
Work out here a few times a week. Clean place, not crazy busy, friendly staff and associates.
Too many reserving equipment (using 2 machines at the same time). No enforcement of rules. Very few wipe down equipment after use. Battle ropes are located in a restricted area. One cannot plug earplugs into elliptical trainer (they use FM radio instead). They occasionally have very rude greeters at front desk (asked to borrow a pen and that was met with contempt). Entry is by smart phone, so not only do you have extra steps, you must bring your phone in. The trainers are sales people and swear they know more than your doctors and physical therapist. I exceeded everything on their physical test and was told that I was poor to average. Example, I pounded out 20 pushups, did the step test without a sweat, perfect planks, etc. Many times he stopped his timer because he was impatient... marked good instead of excellent.
Clean environment and plenty of equipment.
I canceled my memebership with LA Fitness Palm Harbor FL, before my my second monthly payment was due. They still charged my account for the monthly charge of $42.76 and the annual charge of $52.43. I would steer clear of this company even when your not satisfied with the services they provide they still take your money. Also making you jump thru hoops to even cancel your membership. If I could rate LA Fitness a -5 Star I would. I recommend any gym or fitness center a 1000x over any LA Fitness.
DO NOT TRUST CHRISTOPHER SOLAR (previously worked at LA fitness hyde park Tampa, now works at LA fitness palm harbor). My friend and I signed up for a personal trainer with him but cancelled within the three day grace period with said personal trainer director, which is penalty free according to the contract. When I asked if there was any further paperwork I needed to complete for cancellation he said no the money would be refunded within a month. Low and behold a month passes and not only has the money not been refunded but they are continuing to charge me for training sessions. When I contacted corporate, they said that he remembered me but did not recall me cancelling and that it was basically his word against mine. Check the video tapes from May 17 around 7:30-8 pm when my boyfriend and I came in to cancel with him (although according to my records at LA fitness there are no notes from him of me even visiting that day even though they are required to make a note of every visit). Check my texts with the trainer stating that I already cancelled so there would be no need to schedule with her. Check the fact that I go to the gym multiple times a week but have never used these training sessions. Anyone think its sketchy that the week I signed and cancelled with Christopher Solar is also the last week he worked there before transferring to his new location and completely avoiding any confrontation about this issue? Who knows how many other people he has done this to! THIS WHOLE PLACE IS A SCAM. When given the chance to look into the issue, they said there was nothing else they could do. Ill be sure to tell everyone to never do business with this company!
Fantastic sauna and shower facilities. very clean. i could hang out in there all day ! so great to have the sauna back !! see you there
An employee, Dave, (I guess a trainer) should have restraining order issued against him and ordered to be at least a mile away from humans.If you intend to use any piece of equipment, even as trivial and inexpensive as a medicine ball is, Dave will ensure you dont have access to it ... Even though you are a regular, paying customer of 4 years. How pathetic!If you intend to keep customers, dont embarrass yourselves and purchase enough equipment.
I love working out here. This gym is spacious, lots of classes to choose from, and equipment working. Trainers available for you if you need assistance..😃👏👏👏👏👏👏
Had a meeting with a personal trainer. Spent 2 hours that day talking and 25 doing fitness. The guy said he the one in charge for all the personal trainers. He was very persistent on trying to process payments on the card on file for training sessions and I had to keep telling him no. It stopped as I loudly had to say, I am not giving you permission to do this. If you proccess this, it was without my permission. Everyone around heard, which is good since this guy probably would have done it which would have been my word against his. Have to make sure you have witnesses! Anyways, the point is, the guy made me uncomfortable and I had to consistently tell him where I stood on him trying to start processing my card for services I do not want. On top of that the womens bathroom was a mess. Clogged toilets, toilet paper the floor and messy toilet seats. Better off looking elsewhere or a different location. 😑
The space is fine. Facilities are clean, usable, spacious. Staff are pleasant. What horrifies me is the clientele. It’s like a nursing home for the morbidly obese. Countless people just wander around looking at everyone else, while they themselves look like they have never even thought of the word “gym” before. Several septuagenarians pace the locker room completely naked, proudly showing off their micropenises. One guy today was shamelessly jerking off, shower curtain wide open, while he stared right at me showering.Speaking of the showers, they reek like mildew, which is probably from the poor drainage. The heads also spit water frantically.
The facilities are acceptable and the maintenance/cleaning staff are great. The male training staff are pathetically jealous of any male that doesn’t need their piss-poor, overpriced, and laughable “training”. The male staff has had it out for me since 2014. That was when they began accusing me of training my buddy who I work with and go to school with. Basically, they said it didn’t make sense because he was so out of shape and I wasn’t! Very unprofessional and rude! For Walter and the other trainer who looks like he smokes 10 packs of cigarettes everyday...let’s talk about it.
Staff has been super friendly. Never had an issue with equipment, I dont use the sauna or pool but I always see people using them. All classes are included with membership so if you want a place to workout and do yoga in a soundproof room, this is the place to be. Some members dont clean equipment after use but a paper towel dispenser and equipment cleaner are never too far if you want to wipe it down before use. Overall a really enjoyable experience.
Great staff and clean equipment. Always get a friendly hello when I come into the gym everyday.
The gym is kept clean and has quality equipment. The problem is the timeline in which they address equipment that has been deemed unsafe. There are a total of five (5) cable crossover machines in the building. Four are for the public and one is in their personal training area, which can only be used by people who pay for the training. Three (3) of the four (4) cable machines have been out of service for over 3 months now leaving only one (1) for everyone in the entire gym to use. As you can imagine there is always a long line at this machine. The staff has no idea how long it will be until these machines are deemed safe to use or replaced. I pay my membership every month expecting to be able to utilize all the equipment. A few weeks, okay. 3 months... not acceptable.
Great gym. Recently updated design with new floors and new equipment. Repainted and redid the swimming pool. They updated the basketball court as well. They also have a lot of classes and 4 raquetball courts. Great smoothie bar inside as well with food options.
Clean gym, and employees have been okay.. dont expect a greeting or goodbye unless you initiate it. Additionally, this place is in DESPERATE NEED of an update and new equipment. Everything is rusted, rough and borderline falling apart.. Being new to the area I was happy I was so close to an LA Fitness, but Im disappointed. I will be looking for another location unfortunately... Coming from South Tampa this location doesnt even come close. Update the gym and I guarantee more loyalty and new members. All in all this location leaves much to be desired.
Four months ago I made a promise to myself to get back into shape after being retired and less active. In my sign-up procedure, I met Walter who ultimately did my evaluation and assigned me to Rob.Rob listened to what I wanted and layed out a progeam for each day even though we only work together one day a week.All my experiences at the club have been very positive. One thing that helped me keep my pledge to myself is the excellent staff. One day, while looking for a particular machine I asked Chris (another trainer), he dropped what he was doing and walked to the machine and answered any questions I had.All the staff is very friendly and ready to help AND the facility is very well maintained
Its clean, has great equipment and Wonderful trainers. They know what theyre doing and wont do anything thats going to harm you.
Aqua Fit is the BEST. Wanda the instructor doesnt play. Get an awesome workout in the water with the best teacher anywhere! Monday & Wednesday, 6pm.
Clean and welcoming, child day care area is pretty nice my kids never had an issue they liked it alot.
These people are dishonest. They keep billing my Credit Card for additional charges that they did not disclose when I signed up. Im canceling my membership. I changed this review to 4 stars, because to their credit after speaking to the Manager the annual fee was promptly credited to my account.
This gym smells terrible when you walk in. Not a welcoming staff either . Very rude lady working front desk today 12/12/19 . All trainers here are completely unexperienced and out of shape and extremely jealous of any male workout partners . Always accusing of training when simply working out together even with girlfriends . I’m need of serious updating of remodeling and more friendly and welcoming staff. I would not recommend this gym to anyone .
And the fact that they have a pool is great because I love to swim Love the classes, Brooke(My trainer),
Have been going here for 4 years. One of the larger gyms, but has some of LEAST friendliest staff throughout the entire gym.
Very nice staff! :)
Super clean wet area. Great amenities
Silver sneakers application process was simple, quick and easy, polite staff,Plenty of equipment to engage, clean shower & locker areas, pool area, heated jacuzzi . Nice place to get going !And a follow up phone call !
Worst gym ever. It’s like a nursing home there. Bunch of old people in flip flops who wonder around and want to make small talk. Staff is pretty rude. And the equipment set up is stupid. By the time you get to a machine you want you cool down and a old fart gets to it before you and sits there for 20 min’s. I hate this gym. I have been a member since 2008 and moved this way. Wish I had not.
Family Bathroom, nice pool
Great staff!! Very friendly, always helpful, thank you Willie!! For giving me such a great deal!
Not good customer service!Sometimes they would say hi turning their heads the other way!The location of the equipment is odd! But the sauna is great!
I go to LA fitness center because it is close to my home. Last week I experienced the worst customer service ever. I was playing racquetball, and one of my fellow players got hurt, and was bleeding, he went to get a bandage, the bandage was too small so he continued to bleed. I went to the front desk to try to help him, I then, met Shannon, she claimed to be the Manager of the facility, I asked her for a bandage because my colleague was still bleeding, Shannon stated they were out of bandages and they dont come in until the 15th, I asked if she could get one? Shannon said no I cant leave my desk. I said ok; could you get a staff member to get the bandage? Shannon again said no. I never once raised my voice to this women. I then said I cant believe your facility is out of bandages and you wont provide one. Then Shannon stated I was ATTACKING HER, I was in total shock. I am in the customer service business, one of the top sales in the industry I certainly would not have made it to the top treating a customer like Shannon treated me. After talking to Shannon she made me feel like I was the problem, not her.