I was able to get the same day appointment. I also got a second opinion on dental work. The x-rays were gentle and efficient done in under 5 minutes. The staff were accommodating my recent surgery being that I was in a walker. I was made sure I was super comfortable and communicated thoroughly. I could not have a better experience.
Got my wisdom teeth out today by Dr.Alex I believe, he was so nice and made me feel very calm. I was very nervous but the whole entire staff was so kind and helpful! And made the whole process go by smoothly .
I was in so much pain && the girls at the front desk were wonderful as was the dental assistant and the dentist, Walter Hampe he was awesome and made me very comfortable . Id go back in a second !!!!
The VIP dental clinic is amazing. My brother in law broke his jaw and a couple teeth when he fell and when we showed up they instantly assured us everything would be okay and helped him. Not to mention Madison at the front desk has a smile that will brighten anyone’s day! Thank you VIP dental clinic!
The best experience I’ve ever had with a dental office . From the moment I walked in until I left. The front desk got me in on the same afternoon. I was in pain.They’re friendly staff were polite and caring, the Dentist that got me out of pain was awesome. Thank you kind sir for getting my tooth out without any pain. I will never go anywhere else. Other practices should learn to do what you do. Just a fact!! Thank you again so much.
I had to have a root canal done on a tooth. I never had one before. Jackie made sure that the crown went on perfectly and that no cement was left over. Awesome place. Painless!
On vacation horrible pain in my tooth. Sunday at 3pm this place got me in and took care of me. Zero pain during the procedure. Thankful.
I thought highly of VIP until being treated by a new dentist there, Dr. Alex. He was unable to help me, which is fine (incorrect tools for my implant). Instead of asking if I needed pain meds until I could find a better-supplied office...he let me leave crying with his suggestion of a very expensive referral in Tampa. He also told me he was not obligated to help me at all. The only saving grace at this office is the very helpful and kind nurses and front desk ladies.
Came in with a broken tooth and was treated exceptionally well. Staff is GREAT and office is VERY nice. I am continuing to come back for more and more work done and making this my prime dentistry location. VERY GREAT EXPERIENCE and HIGHLY RECOMMEND!!!
My first consult went great and I was pleased but every time Ive come back my experiences are worse and worse. I was told my appointment should only take 90 minutes.... well i wasnt called back until 45 minutes after my appt time and an hour and 45 minutes after my appt time I was still sitting there numb with no work started. When I asked what the hold up was I was told he was finishing up a procedure on somebody else. When I brought it up with the dentist Dr Alex he tells me hes seeing three patients AT THE SAME TIME. Iwas there over 2 hours just to pull 2 teeth and I was also supposed to get my permanent crown but if course it wasntready yet...My appointment prior to this I was called back 45 minutes after my appointment time and stuck there for over 2 hrs just for a temporary crown because again he left me to go work on somebody else. I was treated well for the most part but they are NOT efficient time wise and could definitely use some training on how to better treat and deal with people who have dental anxiety.
It doesnt matter when I call or who I speak with the staff is so incredible! Friendly, informative and on point
I had a great experience at VIP Dental in Palm Harbor. Their proper COVID safety protocols put me at ease throughout my visit.The doctor was nice. The hygienist was great. The deep clean he did was thorough and not rushed. The current state of my gums (not great) was explained in detail and how to improve over the next few months.Also, I appreciate that they did not try to up sell me stuff, like other places I have been.Before this visit, I put off going to the dentist for a few years. I feel like I’m on the right path now.
Wonderful service and staff. They worked quickly to relieve my pain and to begin my chosen treatment plan. I was well informed of my treatment options before making any decisions. Dr. Moradian was receptive to my needs and any concerns I had making it a pleasant experience even though I was in pain and uncomfortable. He answered all of my questions and we even had some jokes in-between. I appreciate all the staff that worked with me, they are all kind. I also appreciate Kyle for his professionalism and courtesy when calling to follow-up after a visit. I will continue to use VIP Dental for my future needs.
I do not like leaving negative reviews, the staff was very kind. However I was quoted 3-400.00 over the phone and when I get in and they were ready to get to work they said 1,200.00 due today. When I was unable to pay that, under the excruciating pain I am in, they kicked me out of the building. I had 600.00 I brought in case of any extra charges. They care about your money, not truly helping people. The nurse I had was great, but, I think what they are doing to people is not right. You get into this business to help people, not just giving them antibiotics and kick them out of the office. It’s not right
Have had alot of issues since....await call from mgmt to address. Will give details if no call received and update rating accordingly.
You have 5 starts under your company name on your sign but only have 4 starts on here… hmm very peculiar
Very attentive and professional staff. Dr. Moradian took his time to explain me what was best for me. And Betty she is amazing.
I was in real pain, everyone was just great!They really helped me in my time of need!THANK YOU!
Very accommodating schedule, extremly professional staff and friendly doctors, very clean location.
I was experiencing excruciating pain from a broken and infected tooth that had me reeling. I called and was able to get an ER appointment the same day. Everyone...i mean EVERYONE here was caring, courteous, helpful, and efficient. Within an hour, I was on my way. The staff are stellar and the care was top notch. This is definitely my new dental office! Thank you!!!
I dealt with VIP Dental while seeking help from pain caused by impacted lower wisdom teethwhen an oral surgeon I was referred wasn’t available in good time I reached out to VIP DentalAfter an extremely long wait, the first doctor to examine me balked entirely at the prospect of removing the very angled teethI then sat in the chair for something like a half hour while he searched for someone better suited, finding no one I was sent home and told I’d be contacted the next day when a suitable candidate was foundAfter not receiving the promised call I reached back out and was made to wait another day at which point I was told a doctor was foundHowever he was suggesting (without personally examining me) to also extract the adjacent molars, ostensibly due to how they engaged with the wisdomsThis bothered me as the teeth were in fair condition, I take care of them and they are healthy with no rot or chipsLiterally the wisdom teeth are my only issue so I couldn’t fathom why I would be advised to extract healthy teeth, which would necessitate dental implants afterwards at even more cost.Fortunately I’d already set a consult with an Endodontist who was previously an oral surgeon and met with him before committing; after discussions and being put in touch with another oral surgeon it was made clear to me that the removal of my wisdom is something anyone worth their salt should be able to do without snatching extra perfectly healthy teeth outHe was shocked I’d been advised as such.So perhaps it was lack of experience, or laziness, combined with willingness to take my money and shuffle me out the door, but without question in addition to a lack of timely service, with VIP Dental you can easily be ill-advised and led to a course of action not in your best interests, dentally or financially.
Went in for at least one tooth extraction, and ended up getting three because there was NO saving them. Dr. Hampe was AWESOME! Very cool, down to earth, and just an overall great guy. The actual extraction time for all three teeth was literally about two to three minutes, thats it. He stitched me up in two minutes, then I was out of there. From the time I walked in to the time I left was about one hour and 20 minutes, including exam and x-rays. The staff and assistants are super professional and VERY nice too. And did I mention theyre open seven days a week as well? Going back for a follow-up to get the stitch removed next week, and I dont foresee any problems moving forward. I LOVED VIP Dental Center, and Im sure you will too! Five Stars!
I am I flabbergasted as to how you can extract a tooth which has been infected for months and reject the script originally written. I do not abuse my regular pain meds and my spinal physician is well aware of my running out of my script. I sought help in the hopes for relief of any kind instead my extraction sight is swollen, throbbing in pain and I am having difficulty eating. I’ve already lost loads of weight putting this off and when I finally sought help I was made to feel ashamed, labeled and judged! I specifically wrote all meds in my patient form, reiterated it to your assistant as well as verbally mentioned it to you directly so why put on an act to the pharmacist when she flagged it. It is physicians like you who need a refresher course on bed side/chair side manner as well as treat patients with compassion, dignity and humanely. I want to personally thank you for leaving in pain with your recommendation for otc pain meds. I will try and reach out to my spinal physician for help in alleviating something he compassionately understands!
I am very disappointed in how the staff treats you. Kyle called to cancel my appointment and i received at least 3 different reasons from him for the cancellation. Not believing anything he said at that point i asked for a manager. He told me i “wouldnt like what the manager would say either.” He cannot possibly know what the conversation was going to be about and whether i would like what was going to be said.My last visit there was hugely disappointing. The tech assisting the dentist had her nose exposed outside of her mask. I had to ask for it to be adjusted. The dentist made a comment about why i was even in the dental chair if i am high risk (because this appointment was to get two fillings done and he had Cancelled a previous appointment on the day of the appointment).The staff lacks common decency and does not care how much of your time they waste (one visit i was there for almost an hour with no notice from the staff of why there was a delay and then after waiting the dentist canceled the appointment).They also overcharged me for the fillings and when i calked to get the refund the staff did bot even want to process it they told me it would be applied to future bills. i insisted on the refundI wish i could gove zero stars because this dental office has done nothing but disappoint in the last three visits..
They were kind and I was so thankful they got me in quickly on a holiday weekend, but... they lied about submitting the bill to my insurance afterward, they never did even after I called 3 times the following month, and each time I called it was a different story, so low stars for dishonesty.
Such a friendly and caring team. They accepted my request for an emergency visit and worked hard to fix my broken tooth. I highly recommend.
I called Christmas Eve and they met me at their meticulous office on US 19 in Palm Harbor. Dr. William Jarmolych was amazing! He gave me a series of injections to block the pain from my cracked tooth. This was to get me through until this Saturday when they will extract the problem tooth. I have had bad experiences with dental injections throughout my life, but Dr. William Jarmolych is an expert. You can tell he has done this tens of thousands of times. I am truly grateful for them rescuing my pain on Christmas Eve. I am going back Saturday to see Dr. Hampe for the extraction. I have the utmost confidence in VIP Dental Center. If you need dental care, especially an emergency, go here! I am thankful to have them in Palm Harbor.
Great place doctor is very nice and willing to get your smile right
After breaking a tooth while eating a sandwich on a Saturday I found myself in a great deal of pain. My wife located VIP Dental. They scheduled an immediate appointment. I checked in from the parking lot and 10 minutes later was inside. Maybe 5 minutes later I was in a dental chair. My Hygienist was Liz and the Dr was Dr Alex. I had a Tooth Extraction, Bone Graft and Sinus Lift to prepare me for an implant later. Unfortunately this was my 2nd time through this process. I only wish Dr Alex did the first one. He was Fantastic!! I am actually going to change dentists based on this visit. I highly recommend VIP and Dr Alex. Thanks to the entire staff, Kyle, Liz, Sam and Dr Alex!!!
Went in paid the $40 being I already had my x-rays etc. Came back an wanted to charge $340 for 1 tooth. Insane. Scam place.I was quoted no more than $150 on phone.
The staff is amazing. Friendly and accommodating. Love Them!! Dr. Hampe is patient and understanding. He is thorough and really listens. Will be recommending the place to everyone I know !!10 OUT 10!!!
Dr. Afsahi and all the staff that attended me was incredibly sweet, usually I hate a trip to the dentist office but they definitely made it more comfortable for me. Appointments are quick and easy and worked well with my insurance as well as giving me good financial options to pay for my visit.
Called for an emergency.. Was seen with in 2 hrs of call. Staff was pleasent and courteous. Very clean and inviting. Recommend them to anyone. I found my new dentist office. Thank you VIP Dental
I have been here multiple times and have nothing bad to say about them! My latest visit was the scariest for me as I am almost 5 months pregnant and had a major infection. They were very kind, caring, and compassionate! They made me feel so comfortable with my procedure. Everytime I have an issue they are available. I definitely recommend!
Just Amazed by the women in this center. Started with the emergency phone call with Elizabeth. She was able to schedule me in immediately, I mentioned to her I leave the following day for a 6 day cruise to Celebrate my 60th Birthday. I was greeted by Angela and she to was very pleasant and was extremely excited to hear about my upcoming cruise. The ladies at the front desk are ALL exceptionally nice.I feel hopeful that the doctor here can fix my emergency tooth repair.
Was able to get immediate appointment on Sunday
My daughter had a softball incident and I was able to get her in to be seen right away. The atmosphere and service was great! The team Dr J., Dr Santos, Jackie and Maria made such a traumatic experience less stressful with their warm demeanor and professional service and recommendations. The Oral Surgeon Dr. J was available the next day to evaluate my daughter and provide prognosis for treatment and recovery. We left feeling more assured about my daughter’s recovery and next steps to take. Will definitely use them in the future!!
I went in for either a root canal or extraction. It was suggested to do the extraction due to the health of the tooth. Dr. Hampe did an absolutely amazing job. He was very generous and patient with the anesthetic to ensure I felt no discomfort whatsoever. Would highly recommend. The entire staff did a great job from walking in to heading out. One of Dr. Hampes assistants stood out above the rest. Elisa did an outstanding job and made what would be a potentially distressing event comfortable and painless. Very friendly with the best chair-side manner in the business. Never thought I would think getting a tooth pulled could be a good experience but the staff at VIP Dental changed my mind. Great job!!!
This was an emergency extraction. I have a pretty difficult health history yet I felt the dentist was in complete control. I know it wasn’t the easiest, but Dr. Hampe did a wonderful job. I felt well informed and comfortable throughout the entire procedure and understood all the Aftercare instructions. Reception, as well as the clinical, staff were excellent.
The VIP dental team have been spectacular. The receptionists are always very welcoming, and they make you feel like family from the moment you walk in. I had a wisdom tooth removed, and have begun receiving cleanings, and have nothing, but nice things to say. Would recommend for anything from an emergency, to just cleanings. Will be going back for life :).
Ive read all the negative reviews here and notice they seem to have a common thread: Money. Im 73 now and have been to quite a few Dentists in my life. My advice on tell-tale signs to stay far away from (generally speaking): A big, new and modern office (you are paying for it), a Finance Manager that comes in to warm up to you with finance options (this is the time to get up and RUN), a Free second opinion, Free exam & x-rays, a photo album on the waiting room table showing all the fun they had when the Dentist took the entire office staff on a cruise (I wonder who really paid for that?) and canned copy & paste responses to these reviews. I also noticed in reading these reviews that there were many dentists names mentioned...possibly a high turnover? Funny how compassionate and caring Dentists can be when they know you have great insurance or money. I still think Acting classes must be part of their curriculum in Dental School. And no, VIP, you wont find me in your data base. When I walked in last week to get a card, it didnt take me long to figure out which of the above categories you fit into. Do I trust most Dentists? About as much as I trust most Attorneys...but dont get me going! lol.
I’ve been to dentists in Michigan as a kid, and here in Florida as an adult. I’ve never felt more comfortable at a dentist! One day I was in a lot of pain and just so happen to pass by this place since it was 24 hours. I was told I needed to have my wisdom teeth removed. It only took two weeks to find me a day that worked with my schedule and Dr. Hampe. I was giving two pills for an hour before the procedure and two right before. I didn’t feel a thing. I was pretty out of it and the next morning I didn’t remember a thing. I’m going back next week to have my stitches removed and this will be my new dentist!!
I LOVE GOING TO THE VIP DENTAL CENTER!!! The staff and dentists are so nice. They make it easy to smile and have reasons to smile too. After becoming an established patient in 2016, they accommodate my work schedule, making appointments convenient. The dentist really cares about the results as much as I do. I recommend VIP Dental Center to everyone!
I brought my mother here based on the reviews I read. I was pleased with the bedside manner and sincere empathy shown by the staff and Doctor. My mother felt well informed with everything explained to her, and she felt comfortable to continue care with this facility and no longer use her original Dentist. I highly recommend this office.
Amazing service and comfortable care. I had to reschedule twice and they weren’t rude, but understanding. Dr. Alex took my dental problems from another dental office with grace and professionalism. I was impressed. Kind and very reassuring. Also their prices didn’t break the bank. I don’t have the best dental coverage and they worked with me.
Im a huge baby when it comes to shots, and anything to do with a Dentist. Just came in for an emergency tooth ache. I put it off for 2 years because I was so scared. Jackie, and the doctor, made me feel so comfortable...dont get me wrong I was still a baby. But they completely helped me through and I was able to go through every step at my own pace.
Because of another dentist poor work on my mouth, I ended up at VIP and in a bad way. Short of the long the folks at VIP treated me like gold, and Dr. Alex (for the first time in my life) made me feel comfortable, and confident in him. I came in in severe pain, and left in much better shape. Thank you all so very much. What you did for me will never be forgotten.
Today was my first time here. I cannot believe how helpful the staff was. Everyone was super nice and very helpful. Every person went above and beyond and I was thoroughly impressed. Definitely will recommend to anyone! Jackie, Angela and Elisa were rockstars!
Best dental experience ever! Staff is so friendly and helpful. Dentist and hygienist were so professional and put me at ease. I will not only come back but will recommend to everyone I know. Thanks to everyone in this office!!
Being scared to go any dentist, I had no choice. This place was amazing. To the front office, the dentist and the hours of operation. Prices are upfront and no hidden costs. I actually excited to go back on the 24th for my check up and schedule follow up procedures I will need.
I had a wisdom tooth and the tooth in front of it removed because of an abscess. The first time I went in numbing the area did not work, so I returned 2 days later under pill sedation. That was very effective. Days after I have felt relatively no pain during recovery, and he did an excellent job of getting things patched up!
I had a tooth become infected on Labor Day and a friend recommended VIP. I was glad to find an office open on a holiday and the staff was very kind. They explained because it was a holiday, they could not verify my insurance so I would have to self-pay but as soon as they received the check from my insurance company, they would call me to let me know they were reimbursing my credit card. Sounded good. I had a question at one point about how much about was going to be paid and they confirmed they would call me when they received the check. My insurance company paid pretty quickly so I was surprised I hadnt heard anything from VIP yet so I called them to find out if they had received the check. They stated yes, I had a credit on my account. Did I want to apply this toward future service or refund it back to my card? I explained I have a Care Card so refund my credit card. Im pretty annoyed because if I had known I was going to have to call to get this credit, I would have been more on top of it. They got my card number and said give it 1-3 days. Still no credit. I called today and asked to speak with an office manager. She was evidently busy and while trying to explain what happened, I was cut off, and told they would do it today. I put it at 50% it actually happens.
Hours and availability are amazing. Went here on emergency with infection. Has been taking care of me since my first visit! Staff is friendly, atmosphere is awesome. Spacious and well decorated. Dentists are good at what they do and do their best to make it as pain free, and easy going as possible when you visit.For emergency or regular, VIP is definitely a great choice!
I used to hate the dentist as a kid so I never thought Id love going to the dentist so much!From the front desk to the doctor, everyone makes me feel so comfortable. I always have a great experience at VIP and cannot recommend them enough!
I would give this place 5stars ! Very friendly and understanding staff, they make sure you understand what is going on. My fear of the dentist is gone thanks JACKIE YOU ARE THE BEST❤️❤️❤️
Going here is always a great experience and I fear dentists and dental work in general. The hygienist, Isaac, is always very gentle, friendly, and knowledgeable. He explains processes in detail and discusses good preventative measures we can take at home to minimize future dental issues. I also have TMJ so my jaw can be problematic during dental procedures but he worked around this without any problem. I am sad because we are moving out of the state and I would love to take everyone at this office with me because they have been so wonderful to work with!
I came here for an emergency and left with a new dentist! The entire office was so kind and compassionate, making sure I was completely comfortable the entire time. I was treated better here than at my regular dentist. Dr. Davidson was the sweetest dentist Id ever been to and Im not young! Thank you to all of the staff here for helping me I look forward to being a permanent patient
I was very pleased to hear that VIP dental is opened all day long on the weekends! This is perfect for people that work during the week. The office itself was very impressive, very big and clean! They even have a giant movie theater in the waiting room along with a coffee machine and refreshments! This office makes not only the patients but also the party waiting VERY comfortable and at ease. The STAFF is extremely friendly and engaging. I LOVE that they have treatment coordinators that sit down with you 1 on 1 and go over finances. An overall AMAZING office!! WOULD HIGHLY RECOMMEND!!!!
I called this morning as a new patient and was able to get an appointment early afternoon. I didn’t wait long at all and was done in less than hour! I loved Dr. Santos and will be switching from my current dentist to here for future care. I also loved the decor!
I had the absolute best experience today. First time visit (which was very last minute) they fit me in no problem and most of all they were very friendly and professional. They are also open on weekends which is extremely hard to find . I am so happy to have found a dentist that is not only affordable, but accommodating and professional . Thanks again guys!
Dont get any major work done here. You will regret it. Wife had dentures done and worst fit you can imagine. Then billing dept doesnt return your calls for their own billing mistakes. Complete nightmare to date. Going to another dentist for more professional work.
Dr. Hampe did a great job on myEmergency extraction of my wisdomTooth. He numbed me up good and the tooth was out in 5 minutes. Definitely recommend this place! The nurses are also very kind as well
Friendly frontline staff. Provided informant on regarding my teeth and what to expect next after the procedure. Dr. Hampe is patient and thorough in his explanation of procedure and steps going forward.
In most cases, the dentist is the most nerve racking, uncomfortable experiences, but here it was not. The staff here is super friendly and great at what they do. They called me in with little wait time and had the procedure done quickly. The dentist and assistant I had were really nice and funny which made the whole experience easy going and comfortable. I will not be going anywhere else from now on.
Great to be able to just walk in when you need to and they get you in and out. Very helpful staff and dentist for all your dental needs.
Very nice and pleasant staff turned what i thought was gonna be a difficult ordeal into a very pleasant and welcoming experience looking forward to getting my smile back to its normal shine and getting confidence back in my teeth.
I had my first visit this week at VIP Dental for a cleaning and possible cavity. I was impressed with the cleanliness of the office, modern equipment, and friendly staff. I had two children in tow ages 5 and 2 and everyone was very patient with my crew. The Dentist I saw Dr Alex was professional, kind, and I felt honest in his treatment suggestions. The Dental Assistant and Hygienist were friendly and professional as well. The only area where I felt could have flowed more smoothly was getting my treatment plan and estimate of costs. They had the entire time of my actual cleaning (approximately 25 minutes) to get that together however I had to wait an additional 10-15 minutes once done to get the information and leave. With two kids who at this point were over it it would have been nice to have that done when cleaning was done so we were not just waiting around. Overall I had a great experience and will be returning later this week to have the necessary work done on my teeth.
Terrible interaction woman on the phone wouldn’t give any idea of price had no idea what the process of procedures would be would not recommend.
Everyone there is so sweet and kind. My dentist he is literally Amazing! And Im so grateful they are open 7 days a week.
Every time I’ve been there it’s been nothing but great people very friendly doctor hampi does a. excellent job
Dr. Alex is attentive and very gentle. My hygienist Tina, was careful and thorough without all the pain usually associated with a cleaning. What a wonderful experience! VIP treated me like an MVP!
AMAZING! I thank God for them. It was 2am in the ER the pain was like ice cream on a bad tooth nonstop! I did not sleep that night at all. Started calling dentists early the next morning Friday and no one would see me until monday. Except for VIP. They got me in right away that day and the prceedure and care here was top notch. Better than anywhere I have ever been. They cared and focused on my issues as well as taking the time to inform me of everything I needed to know. The facility is large, immaculatly clean and modern. The cost is very reasonable and the staff is above and beyond.This will now be my perminant dentist.Thank you for you help and unbeleivable care when no one else would.
Many thanks to Dr. Godwin and the staff for their kindness and professionalism. Minimal paperwork to fill out. They fixed a filling that had fallen out. On Saturday no less. I wasnt able to see my regular dentist because it was the weekend and I had to fly out on Monday. Dr. Godwin did a great job and respected that I had a dentist. No pressure to change. Again many thanks to the Dr. and staff.
Amazing! Got me in right away and did an excellent job. Staff is super friendly and makes you feel welcome and at ease. As far as dentists visits go it was a real pleasure.
I used to be a patient at Hollywood Smiles because of how amazing they were. Unfortunately they closed and VIP Dental opened with same ownership but far from the same service. Dentist first told me how important it was do get some work done that day, but then after listening to the assistant complain several times about how busy they are she changed her mind completely. Saw the dentist for about 3 minutes and asked to make another appointment for what should have been done that day. I wont be back.
I highly recommend Dr. Moradian!!!!! This place is the place to go for all your needs!!!!!
The most friendly and professional dentist we have ever been to! The office is beautiful and they got us right in the same day! They walked us through everything step by step.Thank you so much VIP Dental!!!
My wife and I have been coming here for about a year. We are very pleased with the service and staff. My wife had her wisdom teeth pulled here and it went very well. She was nervous but the doctor and nurse were professional and eased her angst. The movie room is a nice feature for those who have to wait for friends or family to finish long appointments. Would recommend to anyone.
Broken tooth on a Sunday night. VIP was there for us!The doctor and nurse were wonderful!I would recommend them to anyone!Thank you for being there VIP!A very grateful wife of patient!Paulette
Would not recommend this place to my worst enemy. Went for my initial exam and x rays because I had a cracked molar. Dentist recommended sedation seeing as how I had two other old cracked teeth that needed to be extracted as well. I agreed that I definitely wanted the sedation because i have had some bad dental experiences and have some anxiety. When I got there he told me that I had said i didn’t want the sedation and would be using local anesthetic only. Was a little concerned but decided I would give it a shot. Had me sitting there for 40 minutes after the anesthetic and finally came in and started pulling. I have had extractions and root canals before (not to mention a c-section) so I know the difference between pressure and pain. When i couldn’t take it anymore and took a deep breath in. (No screaming or yelling) this guy jumps up and yells at me!!! “I CANT WORK ON THIS GIRL SHE NEEDS TO BE SEDATED!!” Then gives me two options, another $300 for the sedation that I said I wanted in the first place because they can’t verify insurance on Sundays or he could come in and start pulling at my unnumbed tooth again. I walked out.
I so wanted to be able to be positive and happy with my experience. The front desk staff are pleasant, aides are pleasant, all pleasant folks in here and clean place but unfortunately I will no longer continue my treatment at VIP. I went to them on a weekend with intense jaw pain. Before even looking at my mouth it seemed like diagnosis was made. A quick glance at my mouth and teeth was made, no scraping no digging no genuine investigative exam. Only a quick x Ray and I was told I would be needing a $2000 surgery within the next couple weeks. Was told my insurance would only cover just under $800 and I had to find the rest which was $1200. I decided to seek a second opinion at a different dentist office which does not do surgery and she actually scraped at my teeth, cleaned me up, looked and felt, and discovered that it was the skin above my wisdom teeth causing the intense pain. She actually explained what was going on and why instead of slapping me with a we need to do this now and a huge fee and calling it a day without much explained to me. Learned Im not as bad as VIP said I was, can let the skin clear up, and schedule with a recommended surgeon that my second dentast directed me to for some time in January. VIP is good for cleanings and that is about it. I feel like they only saw dollar signs on my forehead and wanted to scare me into paying for a $2000 surgery right now that I cant afford.
I had a molar that needed to be pulled cause it was causing so much pain. When I got in I was terrified cause I had a bad experience at my old dentist. The staff was super nice the one lady that took my info actually stood with me the whole time. The doctor Alex who pulled my tooth was amazing. When he numb my mouth I didnt even feel it and he made me laugh the whole time. I defently recommend if you need a tooth pulled let him do it he so good at what he does!
Very nice staff. Had my daughter with me the first time i was there and they were super nice to her asking her if she wanted a snack or something to drink. Great experience all the way around.
Went in yesterday for an X-ray because I was in massive pain, come to find out I have two exposed nerves and an abscess along with a wisdom tooth embedded in my jaw bone, the Dr and his daughter Jackie were the nicest, most understanding professionals Ive ever met, I will be coming here for all of my dental work. Along with the very sweet receptionist they did everything possible to ease my pain and keep me sane. If I could give them more stars I would.
Please do not trust this dentist office, I took my boyfriend with really bad tooth ache and the “doctor “ determine he had 2 bad tooth and extracted both tooth out after 4 days of the procedures my BF started to feel real bad pain again in the same area and swollen I called the office around 845 pm and i was told because is after hours to see him was going to be $360.00 CASH only i was told to call back the next morning to see when he can go in so the doctor can see him . I called and guess what !! the doctor was not working that day and they was going to text him to see if he can see him... My BF was in severe pain they never call me back to see what the doctor said .. so I had to take my BF to a different dentists. the other dentist examen him we was told that reason of his severe pain was because they didn’t extracted the tooth that was really damaged they took out the good ones and not the one that was needed to be taken out .. and becuz of that he had a infection and they had to extract the tooth .. this is really unacceptable and They will be getting contacted soon . “”its all about the money they never showed they cared on how he felt or what can be done to make him feel better is a shame
The staff was kind but very vague in describing what would happen during my procedure. I had 4 wisdom teeth removed. When I asked about sedation I was told that I would be given something like laughing gas but stronger. My insurance did not cover this $200 medication so I had to pay out of pocket for that. When I went to the office, they placed 2 crushed up tablets under my tongue and waited several minutes for it to kick in. They claimed that I would not know what is going on and that I would not remember anything. I work in the medical field so I know medication works differently for everyone but I was sitting in the chair waiting for the actual sedation to be given when I was told that was it. I remember everything, at no point during my procedure was I sedated. In fact, several times the Dr had to numb me more because I could feel it. I was sent home and given medication to take and was suppose to return in 1 week to have stitches removed. I have had 2 people in my family have their wisdom teeth removed recently, neither of them had stitches that needed to be removed, they both had dissolvable stitches. After the experience I had, I refused to return to the office to have them removed. I went to my regular dentist after 1 week and the stitches were put in so tight that they could barely remove them. I had 4 hands in my mouth at once just to get 1 stich out. I was in so much pain the entire week for a stitch that was put in my cheek! Once it was out, I finally started to feel a little better. So needless to say, take the day off of work, wait the few extra hours in pain, go to a different dental office!
The staff is always here to help 24/7 since you cant schedule a toothache. They took me on New Years weekend
I had a dental emergency after hrs so I called VIP and they took care of me. The doctor had to come back to the office. He was very kind and took great care of me. His assistant was also very attenditive. Highly recommend them if your in need!
The service at VIP is remarkable. Jackie,Maria and Dr. Hampe are all very professional and caring. I have been there numerous times and my friend took her 85 year old mother with Dementia and she was also very happy with their service.
After hours care was amazing. My son was well taken care of and all information was communicated do that I knew what to expect. Wonderful experience, I will definitely be returning.
Excellence service. Friendly people. Would highly recommend.
Esian and Angela are great. I like coming here because they are gental with my cleaning and open on Saturday for cleaning
My daughter went in because of a toothache she was told it was infection and there was an abscess caused by wisdom teeth coming in that needed to be pulled refuse to even give a prescription for the infection unless she agreed to doing a cleaning today. She did not do the cleaning today because currently she is in so much pain with a toothache, the dentist left her sitting in the chair in pain in tears he had absolutely no compassion whatsoever. Needless to say after paying for x-rays in the exam a hundred and something dollars out the window. left in this kind of pain with no recommendations other than you need to have your wisdom teeth pulled after a cleaning. I would not even bring my worst enemy or my dog to this location
Had an my teeth pulled an a upper denture made back in August went a few times to get adjustments made on them went back today cause it needed a little more done to it the dentist walked in and said that there is nothing he could do an I would have to live with it very rude the assist there is very nice and help few she got the lab tech to do some work on them made it better I would never go back an pay them for nothing else an I would not even take my dog there or a person I hate it would not be fair to them
Clean and professional office! The Dr. and Kathy were so sweet and accommodating. Customer service was 100% which is hard to find these days! I would rec this place 10/10!
Clean place, great staff and excellent experience!
Great follow up with appointments and quick new patient form.
I love the staff here very friendly, honest & helpful ! They help you if your a cash only patient and give you options. The place & crew are just outstanding & I would recommend this to friends and family !
Wonderful service ! Convenient hours . Nice staff and very friendly !