The office manager is knowledgeable and so kind. My dental hygienist was attentive to areas of sensitivity and so gentle with the cleaning, and offered advice regarding products to helo treat the sensitivity. Great staff and experience. :)
Dr. Trejos and staff are always so pleasant and professional. they treat you like family and make sure youre well taken care of! :)
Thank you Dr Rojas for addressing my issue.
1st class facility with state of the art equipment. Dr. Trejos is very knowledgeable and her staff very well trained and supportive. Everyone is extremely helpful and supportive.Im grateful for their prompt and skillful care. I had broken a tooth and they were able to create and install a new one within 24 hours!
ABSOLUTELY MOST UNPROFESSIONAL PLACE I HAVE EVER BEEN!! THE RECEPTIONIST WITH THE DARK HAIR WITH PURPLE IN IT IS COMPLETELY RUDE AND TALKS TO YOU WITH NO RESPECT AND TALKS ABOUT PATIENTS IN FORNT OF OTHERS DISRESPECTFULLY! WOULD NEVER RECOMMEND SOMEBODY TO THIS DENTIST OFFICE. HIGHLY UNPROFESSIONAL.
Dr Trejos is one of the best dentist I have been too.she works fast which is needed for me. Very happy with the work she did for me today.Also the hygienist was very nice. All in all a very pleasant experience😊
Very friendly staff, comfy place, and you’re shown what’s really going on inside your mouth. Everything is explained in detail, to include the pricing. Great place to get taken care of!
Very professional and knowledgeable staff.
I have had an excellent experience starting with my first free comprehensive exam including X-rays. The whole staff Tammy, Michelle, Amber, Michael, Dr. Trejos and last but not least Kayla who has been my “go to” for all questions etc. who has gone above and beyond communicating with me promptly and thoroughly!👍I have a lot of work to be done and was provided a thorough treatment plan.I highly recommend Palm Coast Family Practice for excellent service and fair pricing!Barbara
Sandy Trejo & the rest of the staff was simply amazing! First time visiting a dentist in years and they were very knowledgeable and made feel right at home! Had cleaning done a tooth extraction yesterday and I am already free of pain and have another cleaning 2 weeks from now and am truly looking forward to going back. Extremely professional staff that is full of positive energy and will definitely recommend this place for your needs!
Wonderful, wonderful, wonderful! They went above and beyond and made sure I had what I needed. Thank you!
Outstanding service... really appreciate the kind staff and Dr. Trejos! Best experience Ive had a the dentist in a very long time...give them a call and see for yourself!
After performing a check up my gums and teeth, the dentist said they were in perfect condition. Yet the hygienist decided to do a deep gum cleaning. Was not advised it wasn’t covered by my insurance. They performed x-rays that weren’t covered by my insurance. A lot of ups selling. Did not like that at all.
Comfortable setting! dont wait very long and the knowledge of the doctor and crew are so easily understood;) I find them to be a very compassionate office. Thank You Palm Coast Family Dentistry
The office is VERY clean & set up for social distancing between patients. Masks are mandatory to enter building, of course. The facility smells of antiseptic, which I, personally, find pleasing & reassuring. The staff is excellent, kind, caring & efficient, as well as knowledgeable in assisting patients to get the dental care that they need with multiple avenues of financial assistance available to them. The office has its own lab set up, so theres no waiting weeks for your dentures, partials, permanent/composite teeth, etc. They also offer in site & home teeth whitening services/kits. They have excellent top of the line medical equipment, that is neatly hidden away in cupboards, away from patients, with no accident waiting to happen or clutter. They have an ultrasound machine that gives the doctor the instantaneous results that are on par with MRI results of your teeths condition & gives the doctor an excellent idea of a treatment plan for each individual patient, & if youre a candidate for implants or not. Dr. Trejos is an excellent physician. She is very kind, caring, solicitous & up to date with most recent dental procedures, both basic & advanced. They treat the entire family. The staff that assists her uses the numbing paste in your mouth before any injections, so as to limit your pain before she injects the numbing meds. Most dentists dont offer that anymore. At least not the ones that Ive been to lately, which is definitely a plus, especially if youre afraid of needles or pain. Regardless of the pretreatment, Dr. Trejos is very gentle in administering the injection. IMO, it doesnt even hurt. She is efficient & takes her time, to get done what needs to be done for your best oral health care, as possible. She explains all of your problems, if any, & the available treatment options unique to your situation. Id bring my animals there, if they took them, as patients. Thats how highly I recommend this practice. They offer a variety of procedures in dentistry from basic dental care to advanced invasive procedures. Office hours are great & appointment availability is convenient & wait time is negligible. 10 star rating if available.
Very Good and Professional!!!! 5 star service, really care about the patient Thanks to Sandra and Mike and staff!!! God BlessHighly recommend to EVERYONE.
Great Professional service.
Super friendly staff. Very efficient. Appointment times were kept. No waiting in office for an extended period of time after your appt time.
I always had problems w my teeth, DR Patel is taking care of what I have left, so far everything is great, I know I can trust him w his opinion. DR Patel is well informed of new technologies. Thanks, I also I have a good visit either for cleaning or fixing my teeth, great dentist, wonderful staff. Tami is very efficient, she took time to call my insurance and made sure my new partial was covered. Definitely recommend this office for all dental needs. M. Grace
I highly recommend this dentist to anyone. The entire staff is friendly pleasant knowledgeable and efficient.
It was my first visit and I felt was treated like a Princess ...very caring, every small details explained...any question or concerns I had..Michele the higenist took good care of me ...today I have another app with the doctor and will let you know about that experience soon...Definitely bringing my family to..
Great dentist and staff!
Dr Rejos is an excellent dentist. Normally I gets nervous when it comes to needles but I didnt feel any pain🙏. The service is excellent, the staff is friendly and the pricing is great would highly recommend.
The women I met today at Palm Coast Family Dentistry were all amazing, so nice and very informative. Dr. Sandra Trejos was amazing at taking care of my needs and I couldnt have been happier that they could see me or more relieved that they could help me. I would highly recommend this office to any and all.
Needed an emergency visit due to tooth pain. They were able to see me within an hour, and solve my issue. Great staff, very friendly.
This place is a ripoff, they systematically overcharge you for services rendered and go above the contracted amount with the insurer! I’ve called Kayla and was promised a follow up that never happened and I called today to inquire and was intentionally left on hold because they closed in a matter of minutes which I didn’t realize until after I was left on hold for 7 mins! I will try and call them Monday and see how it goes from there!
Great dentist and staff, I would highly recommend them. Great service and care taken by everyone there.
Wonderfuuuuuuuuul! My wife and I are new patients. There is a super positive atmosphere, and everyone is attentive, caring, and most of all very professional. Thank you guys!
I went to Dr.Patel for a second opinion and he recommended implants instead of a bridge that my previous dentist suggested. He started to work on my teeth the end of January. He is vey professional and explains the process thoroughly. He custom designed implants, abutments and crowns for me to get the best results. The whole process was completed in June. I am extremely happy with my smile and the time it took to complete the work. I highly recommend Dr. Patel and his staff.
Have been a patient at this practice for 2 years always prompt courteous visits and great careNow under new dentist, seems very nice limited time with her only meet and greetHoping they will introduce dental trays with teeth whitening product as many of us were use to in the Northeast
Ended up switching, I had a root canal done that failed sadly, needed tooth pulled which is find and understandable, however I had a cavity and could not afford to get my tooth pulled due to the abscess at the time and wanted a second look at it as well to see if it could be saved by another doctor, I called in to advise the front because I had an appointment two days out but the two ladies (not heather cause she quit) up front are beyond rude, the one who has the tattoos I forgot her name because she has no idea what she is doing and half the time needed heather to fix the issues, and couldnt even properly charge me always ended up paying up to a couple hundred more Dr.Patel is a good doctor and very friendly but the front end staff has made me switch she told me I could not have my cavity filled that day now because they wont have enough time, yet they could fill it if I got my tooth pulled(like what?) so due to the on going issues with the front end staff lady it was just time to switch I only recommend it in the fact that Dr.Patel is good dentist but is quick to pull teeth so you should get a second look( I ended up having my tooth saved by Dr.Thousand in palm coast) and as for the front end they need to be let go and replaced no common sense.
This has been a very good experience for me. Dr Patel is a very competent dentist. In addition hes pleasant, courteous and takes time to make his patients feel at ease. I would not hesitate to recommend him to my family members and friends.
Very impressed with my experience today. All staff and dentist were fantastic. I see myself soon coming to Palm Coast Family Dentist as my primary dentistry needs.
I loved this dentist office. The reception area is pretty, clean, and smells nice. The ladies up front are soft spoken, helpful, and incredibly sweet. The dental hygienist made you feel like you were talking to a friend. She explained everything in detail in a way you easily understand. She was absolutely wonderful!! And Dr. Patel was soft spoken, quick, and joked around with my son. We have finally found the perfect dentist office for our family. I highly recommend them.
First, I want to start off with saying that I have crazy anxiety about going to the dentist. I was extra nervous because it had been a while since I’ve been. The staff here is very welcoming, professional and kind! Turns out I didn’t have to be nervous at all!
Multiple levels of problems here revolving around lack of communication.Have gone multiple rounds to get admin staff to correctly bill insurance company. Four months now and still not resolved. Service provided was crown - which cracked in less than two months. I am now under the care of another dentist. Wasnt going to post until unpleasant encounter with staff member regarding bill and their failure to submit billing properly threw me over the edge.Heres hope you have a better experience.
Ive never been a fan of Dentists. Ive done pretty well at avoiding them until I married a girl that forced me to go. Im glad she did as it has changed my view of dentists. She, as well as the rest of my family recommended this place. You feel welcome as soon as you walk through the door. The decor is upscale and not bland like your typical doctor/dentist office. The positive upbeat vibes between the staff was also reassuring. The dentist had a sense of humor which made me feel comfortable as well. I had to get a crown done and they made sure I was comfortable every step of the way during the procedure. I highly recommend this dentist and his staff
Great experience. Going to this Dentist is like going to grandma’s house. Everyone is always so pleasant and everyone in the office speaks to you with a smile. I have had nothing but good experiences at this office. The dentist is very thorough and extremely good at handling the patients needs with the ability of helping you conserve your money. I honestly feel like he is there for the patient and not his wallet as most dentist I have gone to. If your on the edge, don’t worry with this dental practice they are highly qualified and very calming. I highly suggest and refer them!
Dr .Petal and Staff is amazing group of people . I had to get some really important work done on my teeth, and so glad I choose them . Day of surgery they went over everything again with me . I had trouble with my back tooth was deeply rooted so the doctor took his time with me . He was wonderful and understanding. I highly recommend Dr.Petal . He will be my new dentist.
This place is amazing, after moving to the area I was nervous about finding a new dentist I could trust, after going to this office all worries went away! ALL staff is so friendly, the dentist is great, down to earth and actually listens to your concerns, turned out I needed a quick fix the day after I was in, called the next morning and they got me right in! (With none of the huffing and aggravation I received from my old dentist office) office is clean and current!
Very professional. Dental work was well done and the staff very friendly.
Dr Patel is a very knowledgeable and skilled dentist. I recently had a tooth pulled and an implant inserted. While I wouldn’t want do that regularly Dr Patel made the process painless and the outcome was great. His staff is friendly and helpful. I’d highly recommend Dr Patel.
The dentist that charged me 7,800.00$$ and skipped out after poor workmanship on my teeth giving me false hope that he can repair them, will no longer stand behind his work. And the dentist that took over this practice wants to charge me and not take responsibility for buying a practice from a bad dentist who stole my money. !!!!! Stay clear away from this practice. I can’t believe someone can steal 7,800.00$$ from a veteran !!! And this BS response from owner, you bought the business you should claim responsibility instead of telling people to go kick rocks!!!!!
I was extremely impressed with the repair of a chipped filling I had. It was a vertually painless process and they had the latest technology for making a very exact replacement filling.
As a new patient, good experience w/ hygienist and dentist. Very thorough, they addressed all of my needs. Would highly recommend!
Everyone was so kind, helpful, and professional. I had a dental emergency and Dr. Patel along with his staff were super nice. He was very clear on what needed to be done and the steps to take to fix my issue. Top notch care.
Staff is very helpful and friendly. Dr. Patel is easy to talk to and I have confidence in him. He has done crowns, gum surgery, and veneers for me. They have a 3D printer, so you get your crown the same day. I highly recommend him.
Very disappointed about my todays visit. I expect Manager to call me and fix the problem.
I took my mother to Palm Coast Family Dentistry last week and we had a really good experience.The staffs are super helpful, friendly and knowledgeable from the front desk to the hygienist to the Dentist.I’m so glad we went and tried them out.I would definitely recommend them to anyone who needs dental care.Thank you guys!!
Dr. Patel and his staff r the greatest. I m very pleased with the dental work, the professialism of the Dr. and his staff, and their concern with their patients comfort after dental procedures are performed. The wellness phone call the day after a procedure is performed means a great deal. Kudos to PC Family Dentistry.
Dr. Patel is a wonderful dentist! He ensures that youre comfortable and when completed my teeth look wonderful!
Under new management, not impressed with the doctors presence. Not meticulous about service like previous providers.
I had a great experience. My husband and I moved here and needed to find a dentist. We are extremely happy with our choice. Staff is incredibly pleasant. Highly recommend.
Very friendly, very clean, very...AWESOME. great dentist for us regular folk, they work with your scheduling, all the employees are very personable.
They overcharged me for a teeth cleaning. The lady told me it would be a set amount for two visits and then they charged me an additional amount to come back in. I will never use this dentist again.
Dr. Patel is great, and the office staff are personable and treat you amazingly. Ive had the privilege of being treated by great hygienists before, but Sonbol, their dental hygienist, is absolutely wonderful! It was the most comfortable, pain free cleaning Ive ever experienced. She was both gentle and efficient, and Ill certainly be back.
Very nice and friendly stuff.Dr.Patel is the best!.He is very professional .THANK YOU!
One stop shopping for all your dental needs. Very friendly and very professional staff and dentist. Dr. Patel has a great bedside manner. The staff is excellent at explaining the financial options.
Great staff.Michelle did a great job in cleaning my teeth and explaining I didnt feel scare.also Dr. Jay Patel was so patient explaining what needed to be done. One of the best dentist in palm coast.
Everything is very clean everybody is so friendly the staff is nice to talk to tell you what’s going on what you need to hear I enjoy that and you take care of the problem my kids also enjoy going there and wife .
Quick to make appointments or respond to emergency visits. They find the most affordable way to solve the problem and do great work from the front desk to the dentists chair. All around pleasant and friendly.
The staff was professional and efficient and I was impressed by the level of detail given to me during my visit.
Dr. Ryan was my dentist when I went there, and he literally traumatized me. He is the WORST dentist I have EVER been to. What an insensitive creep! He hurts, hes not friendly and he had me so afraid of him that I did not go back. He pulled a bunch of my teeth instead of trying to save them and I was humiliated by him after he hurt me several times and I told him that he was hurting me. If they set you up with Dr. Ryan, I suggest you make an appointment elsewhere. The lady who was at the front desk when I was there wasnt very friendly either (the blonde one.)
DO NOT GO THIS DENTIST!!! Even 1 star is still too high a rating. Had some fillings done a while back and soon after only to find out that these simple fillings were leaking and not bonded correctly. Ive had to switch dentists and spend so much money just to get them done right. I wouldnt recommend this dentist to anyone even if his services were done for FREE and even if my life depended on it.
Dr Patel is a great dentist. Would definitely recommend him for all your dental needs.
Prices to high, $120.00 for a regular cleaning. Also seen some unsanitary things that were disturbing. Example dirty sink, dirty xray covering, bathroom and sat in dental chair for a long period of time.
Ive been seeing Dr Patel since I moved to Palm Coast and wouldnt go anywhere else. He and his staff are the best!
Very uncomfortable with dentists but not Dr. Patel. He took the time to talk to me, help me understand problems and potential solutions. Would recommend him to anyone
Pleasant experience. Clean office. Happy, kind staff. Good with my kids.
I have been going to this dental office now for several years. Dr. Patel is very good and his staff is very friendly and professional.
My first visit, got me in quickly, definitely would recommend this office.Second visit, one root canal and three crowns. Crowns made in-house and the entire job done in one visit. 👍
I am a new patient and everyone was friendly, on time and very thorough. Ill be coming back.
I have had great experience with Palm Coast Family Dental. Dr Patel and staff are always very helpful. Stress-free dental
I love Dr. Patel’s dental office. They always do a great job and care. Especially the front office employees, one in particular, Snita. Recently I had a dental problem I needed fixed ASAP. Snita was very caring and accommodating getting me in and taken care of. I highly recommend this office.
Went in for a a tooth extraction but I was a little past regular dentist help so they were very quick to set me up with another place. They were very helpful!
Very friendly knowledgeable staff. Dr. Patel seems better informed about new technologies than my previous dentist.
Very knowlegable doctor who explains things clearly. I appreciated that. Friendly and helpful staff as well. Very happy that Snita recommended Dr Patel. 😊
This office is extremely professional and polite the Dr took the time to give me a call to see how the fillings are working out. I highly recommend this office
Went there because he’s on my PPO. The girl did X-rays and measurements. Then proceeds to tell me I need stuff done that insurance won’t cover. Charged me a oral instruction fee of $55 for saying I need an electric toothbrush which insurance won’t cover. Also put medicine under my gums that insurance doesn’t cover. Did a procedure that I can only get once in a lifetime that insurance did pay for because they needed to do something today. Proceeded to schedule a cleaning which insurance won’t cover for at least 31 days after the other procedure that was done and said I have to pay a deductible and 80% next visit. Needless to say I’ve filed grievances and will not be returning. I’m not stupid and have never been so ripped off in my life.
Caring Gentle Takes the time Not Rushed The staff is amazing Thank U for Taking such amazing Care of My Daughter She Is Happppyyyyy Once Again
Nice people but wasnt properly informed on copays
Extremely friendly staff and they will work with you financially
So kind and helpful really one of the best Dental practices I have EVER been to, from office staff and assistants and Dr.Thank you for all you do.
Friendly, experienced, and professional staff. Will be looking foward my next dentist appointment.
Everyone is very friendly and very knowledgeable everything is explained in details right down to the finest point
Great dentist and wonderful staff. Michelle is awesome
Fabulous dentist and hygienist, office staff so pleasant, I should have switched to them years ago! Dr. Patel explains everything!!
On February 26th I called the office due to sever pain on my back bottom right tooth. Tooth 31. Tami was very efficient getting all my information to get the appointment set. Tami also got me a 8.30 Appt for the 28th. After completing the paperwork I was greeted and taken to the back by Denise. After x-rays I was introduced to Dr. Patel. The best treatment option was a root canal and cap. I was amazed that they could even save this tooth... Denise and Dr. Patel explained what they would be doing and why they needed to do it. They went over the whole procedure making sure I was comfortable. Now here comes the best part... Not only were they starting the root canal today but they actually build your cap and FINISH the procedure in ONE day. I was amazed!! This was great for me because of my busy work schedule. Denise was awesome from start to finish. She stayed by my side for 4 hours to ensure I was taken care of. The whole staff was very professional and respectful. Best dentist experience ever! I will be coming back..
Competent compassionate care. Definitely would refer others.
I have been in palmcoast for 6 years, and this is the first dentist Ive been to, that got me in a d out, built my crown right in office. I have found me a new dentist and I have been raving about him every since.
Upscale and great service!
Needed some emergency help and they were there. Thank you.
I found Dr. Patel on the Careington website. When I called to make an appointment I was told the price for a full mouth exam including xrays would be $79. On the day of the appointment I presented them with my temporary Careington card and was told that the full mouth exam at $79 was cheaper than what Careington offers. I couldnt look it up for myself as I didnt have cell service, so I took their word for it. When I was brought back to the exam room Dr. Patel said he would only be examining one tooth because that was the tooth I am having an issue with, he checked ONE tooth and took ONE xray. After the exam I asked the front desk about the rest of the exam and xrays I was owed. I was told that they would check the rest of my teeth and do the rest of the xrays after they fixed the tooth I was having issues with (tooth # 15). They said that I wouldnt have to pay for any more xrays or pay for a complete mouth exam later because they were included in the $79 that I paid for at that visit.(image1) Its wasnt until I got home that I noticed I was tricked. The receipt ONLY refers to 1 tooth (#15) and mentions nothing about a full mouth exam with xrays or owing me the rest of the exam or xrays.(image 2)Upon further inspection I noticed Dr. Patel was charging more than what Careington lists as the prices so I called Careington and that was confirmed to me.When I called Dr. Patels office to tell them they over charged me and the receipt doesnt mention anything about owing me the rest of the exam and xrays. They offered me a credit of $49 toward future dental work with Dr. Patel. I told them that I dont feel comfortable using Dr. Patel, seeing as he already tricked me and I requested that the $49 credit be put back on my credit card. I was told Id have to come in person so they could do this.However, when I got there instead of being presented with a $49 credit on my credit card, I was presented with a NEW receipt (image 3). As you can see they changed the codes to reflect Careingtons fee schedule AND ADDED and NEW code for a service that wasnt even performed.Clearly, Im disgusted with their practice. I want the $49 credit on my credit card and Im disgusted with Careington for using dentist that do not abide by their pricing and then proceed to make up new charges to try to justify themselves. I will be canceling membership with Careington and letting everyone know what a schemer Dr. Patel is. Its pathetic that Dr. Patel has gone as far as changing my receipt (committing FRAUD) just to keep $49.
Dr.Patel, and his staff provide state of the art Dentistry with a friendly atmosphere!
Great service, pleasant staff, very knowledgable dentist. Will make them my dentist in the Palm Coast area.
Very honest good dentist
Its terrible . they checked couple times my dental insurance,told me, everything will be covered,but after 3 years I got message from collection about payment. They gave me wrong information on desk.
Update: New dentist..not the same office as prior dentist. Staff sit back and talk about you and others felt like high school. Very bad experience
Compassionate staff
Excellent!!!