Better Hearing Center is fabulous. It is very professionally run and efficient. Dr. Deborah Brooks is top notch. She gives you invaluable extra time with instructions on how to use your hearing aids. She is very knowledgeable, caring and personable. I would recommend her and this center very highly.
I saw Deborah to adjust my hearing aids. She took the time to test my hearing aids that they were working properly. I also had the hearing test which I hadnt had in a while. The settings for my hearing aids was changed since I was having trouble with the clarity of voices.I never felt rushed and Deborah did an excellent job of getting the adjustments right. I am hearing so much better now with the adjustments and tweaking Deborah did.She is the best and definitely would recommend Deborah to everyone who needs hearing aids.The whole practice of Better Hearing Care is great. It is a very friendly, warm, and professional office.
Thank you so much Better Hearing Care team! Professional, courteous and sensitive to his needs is what my husband Scott has experienced in the 4 years he has been working with you. The hearing aids are high tech and high quality and he is 100% satisfied. Thank you for changing our lives so positively. :)
I just lost my dog after 14 years and with rampant Covid and a roommate with chronic conditions I was very apprehensive to get a hearing exam at this time. I put my trust in all the girls at Better Hearing Care and they reduced my anxiety 100 percent. They wore masks. Wiped everything down. Even sprayed the exam room. Sanitized my hearing aids. Very vigilant and careful throughout the process. The kindest and most friendliest and knowledgable team I have ever known in a medical setting. Going back in another month. Their prices are very affordable and they know their job. I would recommend Better Hearing Care any day and anytime especially now during Covid. Please don’t wait. Your hearing is important. I have tinnitus and they fitted me with the best hearing aids for my condition a lot less expensive then ENT doctors. Run down walk. Get great care and save money Nick.
If you have a need for hearing aids, please learn from my experience and don’t wait! About 10 years ago, I was told I needed hearing aids. I was so scared to go through the process. I thought I was too young. I thought that I would feel old. I thought it would be a difficult process to go through and there would be a big learning curve. I was afraid to spend lots of money to have something specifically made for me and then I wouldn’t like them. I finally made an appointment at the beginning of 2020 and then the pandemic hit. So, I cancelled it. I stayed home for a year and didn’t venture out much. I got comfortable in my world, but my hearing got worse. I finally decided to make that appointment. My anxiety was pretty overwhelming. Everyone at Better Hearing Care was so nice and patient with me, beginning with my initial phone call with Cayla. I filled out a little bit of paperwork so they could get to know me and get an idea of what I was looking for. Of course they asked all of the necessary questions. I met with Certified Clinical Audiologist, Stephanie LaForge. She spent so much time with me answering all of my questions. Her patience with me was very comforting. After my hearing test, Stephanie put a pair of hearing aids on me and we had a conversation for awhile. I was amazed at what I had been missing. I didn’t want to take them off. She ordered a personalized pair for me with my exact prescription and we scheduled our next appointment. I was happily surprised to get a phone call telling me my hearing aids had arrived and I could come back earlier than was scheduled. I’m now into my third week of wearing them and I’m just so elated at hearing all of the things I couldn’t hear before. I am so grateful when I hear something that I hadn’t been hearing. So, if you’ve read this review this far, please take it from me and pick up that phone and call Better Hearing Care. Don’t wait!
Audiologist was very knowledgeable, answered my questions about the IIC hearing aid. She was also able to clean the filter on my right hearing aid which was not working. It was sad that they did not take my Insurance so I could order new hearing aids.
Deborah is amazing. She takes the time to learn your needs and truly cares to address them in the most effective manner.I have hearing loss in both ears and have yet to find, until Deborah’s exam someone who spent the time and put in the effort to help me adjust my hearing loss.I highly recommend Devorah to address your hearing issues.
Many thanks to the Team at Better Hearing Care. The receptionist was welcoming. Stephanie was very pleasant, professional and informative.It was a nice experience visiting your office.Thanks
I have had nothing but professional, friendly care since I received my first hearing test and subsequent new hearing aides. From the moment I walked in the door I was greated warmly and always had a very short wait time! Dr. Deborah Brooks Has been very helpful explaining all the nuances of my new aides. She is very professional and spends the time I need helping me adjust to wearing hearing aides! I have no problem traveling to 50 miles to their office and I would highly recommend their services!
Better Hearing is indeed Five Star. Appointment times are kept promptly. The staff is welcoming and efficient. Dr. Deborah Brooks is knowledgeable, patient, helpful, and understanding. She help me set us myOticons, and the accessories like the ConnectClip and TV Adapter. Great product ! Great Service ! Thank you Dr. Deborah Brooks and Better Hearing.
Leah worked with me to make time for my mother to see Deborah Brooks. Kind, empathetic, and professional service from two people who made my day. Thank you so much.
I was in Palm Beach Gardens for business when my right hearing aid wouldnt turn on. Found Better Hear Care through a Google search. Went to office and was very cordially greeted by receptionist. Deborah (audiologist) quickly took hearing aid to check out and out and see if she could fix it without resorting to send to manufacturer..... and she fixed the problem! They made sure everything was fine and sent me on my merry way.No charge for service. An excellent practice with very caring people. Highly recommend .
Dr Brooks and Ms Gold are excellent! Extremely intelligent, patient and compassionate. All the staff are great and each time I visit I always have a great experience. I highly recommend Better Hearing!
My experience from the beginning was very pleasant. Office staff is very nice and efficient. My doctor is very professional and pleasant. Explaining everything extremely well. I would definitely recommend them to anyone.
As always, the audiologists were very knowledgeable, friendly and attentive to my specific needs. Wonderful doing business with them and I FINALLY have a pair of hearing aids that work beautifully!
I HAD A VERY POSITIVE EXPRIENCE AT BETTER HEARING- STEPHANIE WAS PROFESSIONAL AND MADE YOU COMFORTABLE WITH HER KNOWLEDGE AS WELL AS HER SOFT SPOKEN WAY- I HIGHLY RECOMMEND BETTER HEARING CARE- SHE MADE YOU UNDERSTAND YOUR PROBLEM
So, it had been a few years since I had my old hearing aids checked and they were beginning to fail. I researched the web, spoke with several audiologists and determined to try out the Paradise 90 model by Phonak. I called Better Hearing Care to see if they were a vendor. They were and after a complete and professional hearing exam I selected them to lead me to Paradise. They worked with me on using my insurance to get the best price and I added the TV streaming device. When the order arrived, I was professionally fitted and electronically adjusted to meet my specific hearing loss. The days following were eye opening, or should I say ear opening. I heard sounds that I hadnt for 20 years with other hearing aids. I heard sounds of nature that I didnt know existed, or at least that had not been a part of my life for 50 years following my stint in the Army. On my return visits to Dr Brooks, we made further refinements and I am one very satisfied customer.
Everyone in this office is compassionate, kind and considerate from the front desk staff to the audiologist. They are accommodating with busy schedules and go the extra mile to make sure your hearing aids are working smoothly. Dr. Deborah Brooks spent extra time working with me to make sure my hearing aids were comfortable and the sound was clear. Definitely recommend to anyone and everyone!
Everyone here was great. Deborah and Kayla are the best. Highly recommend.
My husband and I really respect and appreciate Denise Gold, but yesterday he got to see Stephanie instead. He was also very appreciative of her quality of care and expertise in helping him.Better Hearing Care is a wonderful resource if you need quality hearing care.
Took my dad to see Stephanie LaForge. She was amazing! Highly recommended!
My husband wears hearing aids which were purchased at Better Hearing Care. He has had a few problems with them in the last few months. Therefore, he has made appointments for solutions to the problems with audiologist, Dr. Deborah Brooks, at Better Hearing Care. I have been allowed to accompany my husband, Luke, each time. We have found Dr. Brooks to be extremely knowledgeable, technologically skilled, persistent in searching for solutions and highly professional. She always welcomes us with a smile and a truly caring attitude. Her competence has provided positive results each time. We now consider her a friend and look forward to our visits. It is a delight to recommend her highly!Sincerely,Dona Thornton. Ed,DProfessor Emeritus of EducationPalm Beach Atlantic University
Being fitted for new hearing aids was a pleasant experience from the nicely appointed and spotless waiting room, the pleasant greeting by staff to the fitting experience by Deborah Brooks. Most importantly the improvement in my hearing was far and away above expectations. I hear better in general and also in noisy environments. Great fitting!
Out of 2 approved Audoligists on our insurance list, we chose Deborah Brooks, Au.D. at Better Hearing. It is a bit of a drive from Port Saint Lucie to Palm Beach Gardens, But well worth it. Deborah was very thorough with her testing for both my husband and myself.She explained the issues with our hearing and made good and understandable reccomendations. She took her time explaining how they worked and assisted us patiently with inserting them, how to clean and change batteries. Very well done. Thank you!
Excellent service. Patients are listened to.
Excellent service and very attentive to my needsReview my situation and correlate with other health care providers
This group of Doctors goes above and beyond to ensure their patients are taken care of and able to hear and understand after leaving their offices. Personal care and mutual respect is consistent in every visit!
I reside in RI and have used better hearing for 40 years. The organization is well run and well staffed. They giv 100%.On New Year’s Eve, the owner at the Palm Beach Gardens location saw me without an appointment late in the day. Gave me hearing test and brand new hearing aids at great price. I was desperate as I lost both hearing aids the day before due to taking off my mask. I highly recommend this company.Mr Terry TobiasPresident of Springfast Inc
Everyone is so nice and reassuring. Dr. Brooks was wonderful to work with and she helped me find the perfect aids.
Dr. Brooks is AMAZING. She sat down with me for a consult and went over everything with my hearing aides and found all the issues that I was worried about and fixed them up! Hearing test went smoothly and servicing of hearing aides with all the best equipment. Ive had hearing aides for 20 years and Ive never had someone who was able to communicate issues and solutions and work with me so well! Highly recommend for anyone with hearing issues.
I highly recommend Better Hearing Care, and Dr. Deborah Brooks, in particular. I can hear perfectly after so many years of struggling with my hearing. I love my Oticon hearing aids and cant say enough good things about how Dr. Brooks adjusted them for maximum hearing. Dr. Brooks and everyone in the office are a pleasure to be around. Many, many thanks.
Very professional. Provided lots of information without inappropriate sales pressure
Had a great experience with Denise Gold at Better Hearing Care. Good common sense advice and solutions! Really like this place a lot. Sandy Leonard Juno Beach. FL
Stephanie LaForge. She the best, Why I said that my appointment 11 am. We went in her to discuss my hearing problem and the price of hearing aid. She did a hearing test on both of my and she explains I have hearing problem in both ear. I told her I dont have the money too get an hearing aid. She have a concerns heart for people. She was like a magic fairytale angle, she talk about payment plan options, I sit there looking at woman how hard she work for me get hearing aid. I cant believe there people like her care about people like me of any color, who need help too hear the outside world. It was no mistake going too the wrong office, God send me help and he pick Stephanie LaForge. Thank you Better Hearing Care
Every time I go to Better Hearing I have a great experience. I am a 70 year old man with a profound loss of hearing in one ear. I was fitted with a Cros hearing aid I now have sound going from my good ear to my hard of hearing ear.Quite an improvement.I highly recommend Better Hearing
Better Hearing Care is a first-rate audiology group.I have been a patient of theirs for several years and have always been treated very well. They are not only highly competent but very friendly as well. It’s a pleasure to recommend them.
I was attended to in a timely matter and warmly received by Dedorah Brooks. I was, also given a hearing test and had my concerns very professionally addressed. Looking forward to my next visit.
Deborah Brooks of Better Hearing provided me with outstanding service. She was extremely helpful in obtaining the necessary information I needed in an unhurried, knowledgeable and friendly manner. It was certainly a pleasurable experience!
They are the best hearing care specialists in my opinion in Palm Beach County. I highly recommend Better Hearing Care for personalized care for all their hearing needs. I had an issue with my hearing aid 12/10/2020 & on 12/11/2020 they worked me in & my hearing aid is being sent to the factory for repairs. Stephanie was wonderful - as are all the employees thereBobo
I am extremely happy with the professionalism and friendly atmosphere at Better Hearing Care. Denise Gold never makes you feel rushed and is always available for any questions or concerns. I recommend Denise and her staff and am very pleased with the service they offer.
Of all the audiologists I’ve dealt with in the past 18 years, Deborah Brooks is by far the best as far as I am concerned.
The office is very efficient and the staff is very friendly. I wanted to make sure follow up met my expectations before posting a review. I am happy to say the experience has exceeded my expectations!
Not only is their professional expertise so great but the staff is so warm and caring.
My 99 year old mother is a patient of Better Hearing Care. They take great care of my mom: always immediately fixing issues with her hearing aides and making sure she can hear well. It is a great practice! I highly recommend them!
Always know that whatever issue I have I can depend Denise to solve it. Been seeing her for more than 15 years. Even when I traveled if I had a problem she would ship me a “loaner” to use until she had mine repaired!I’d say she guarantees me peace of mine no matter where I am! Plus she is so delightful. I feel as if I am visiting a good friend. An she is..
This is a very thorough and professional group to address your hearing issues. I could not be more pleased with Dr. Debra Brooks.
Love the “care” I receive. I certainly would recommend this office. Deborah is the best!!!
Audiologist was very professional explained everything and left Me very satisfied
I am wearing Hearing Aids for over 35 years.I used different brands and I am using Oticon.I have seen many Audiologist in Connecticutand New York but nobody come close to theexpertise and professionalizing of Denise Gold.She is the best by far.
Very thorough.Very understandingListened to my concerns and addressed themHearing isa very personal, sensitive subjectIf you are going to rely on anyoneTHIS IS THE PLACE.
My wife and I had the most thorough hearing exam . To top it off it was cordial and very informative. Denise you outdid yourselfThank you
Better Hearing is superb and professional. They utilize the best technology. Staff knows how to provide excellent customer service.
Great service as aways, reared and returned in less than 1 hour.
Called Better Hearing Care and they were able to set up an appointment for me the same day! Entered the office and greeted warmly by Leah to let her know I arrived. Moments later Denise greeted me and we went to her office where she helped me with my Signia units by cleaning, testing and replacing parts. We set up a follow up appointment for hearing test and Signia recalibration. Excellent and courteous service!!!
My husband Joel has been doing business with Denise Gold for five years and couldnt be happier. He has recommended many patients to Denise.
This is the 4th place we had a appointment with at trying to understand the problem and options available.We by far got the most detailed information and best understanding from a Dr of Audiology. There service for the next 3 years of the warranty of the device we chose will be superior to the other places that had Hearing Instrument specialist / not Dr of Audiology. The best part was there cost was actually a little less. Nice atmosphere friendly people and they Cary all the major brands explaining the good and bad of each. The others were selling a particular brand saying of course they recommend it, but giving a educated choice is the best option which is what we got.🤙🏻
C..a plain passcode double it..I have a very severe hearing loss and a number of times, I told Denise, I give up Denise, its over, I cant hear. “However, you always seem to find a way to help me get back some of my ability to hear i.e. the name, Better Hearing Care” it’s because Denise, you never give up”. You always personally make sure, that your customers are getting the best in hearing care.
Always more Then one would expect. The office is beautiful the people or knowledgeable and the appointments are always kept on time.
Extremely helpful with my concerns I would highly recommendOutstanding service
Better Hearing has provided outstanding service not only with the product perfect for me but the continued personal service needed from time to time. Always satisfied, never disappointed. I highly recommend Denise Gold and the entire staff. J W Porter
Dr. Bramble exhibited a professional demeanor and she answered all of my questions thoroughly. She is very nice and extremely knowledgeable. I recommend seeing her for any hearing issues.
Ive been to a number of audiology providers over the years including some of the big chain operations. Denise Gold and her staff are by far the best. They take the time to evaluate your needs, listen to your input, and provide you with the hearing solution thats best for (my) your needs. Their follow up is great as well.
Above and beyond! Very happy with the extra care taken. I would highly recommend this center for any hearing aide assistance and purchase.
Always the very very best. Could not be more pleasant or experienced. Serving the newest & most efficient hearing aids!!
Besides my hearing loss, I have Tinnitus so it is difficult to fit me for hearing aids. The audiologists at BHC go out of their way to adjust my devices and make them right. Always greeted by a smiling face. I recommend them highly
This office, under the direction of the very competent and kind Denise Gold,is well organized, responsive and nicely efficient.I have no complaints, only praise and would recommend this practice without reservation.
Ive been going to Better Hearing for more than three years after a sharp reduction with my hearing. I purchased a good set of hearing aids thanks to Denise Golds help and expertise. Denise and the staff have been handling all my needs since then.My last visit I was having problems with my batteries and there was some rust in one of the aids. It needed to be cleaned and repaired. I was given a loaner for more than a week. This is when I got to meet Dr. Deborah Brooks, Au.D. She is so very friendly but more importantly she is so very knowledgeable. She gave me another hearing test and found I had more hearing loss. Even my ENT physician was very impressed on the work she did and comparisons on my hearing tests. Both Deborah and Denise are wonderful and not bad to look at either (oops). I didnt say that. Sorry, not flirting, just an old guys perception. Anyway, 5 STARS for Better Hearing.
Denise Gold and Better Hearing Care have always provided great personal service. They are up to date on the latest information concerning hearing aids. Their goal is for their patients to experience the best in hearing.
Best care anyone could ask for. Very professional, courteous and friendly. Every visit is enjoyable and ant problems are corrected on the spot. The best in Hearing Care by far!
Wonderful, caring staff.Very professional.Very happy with my hearing aid.
Better Hearing Care are the best hearing professionals. The staff is exceptional...kind and very efficient. I am so glad to have found BHC.
Better Hearing does a great job and has all the latest technology. My wife and I both use them.
My husband was in the hospital for a stroke. While showering my husband on Easter weekend, the aideleft his hearing-aide in and it fell and was soaked.I called their emergency number, not expecting much. Within 30 minutes, I got a very caring call, and was told to come to the office first thing Monday morning.I did, and within 15 minutes, the wonderful staff and doctor fixed his hearing aide and charged a very minimal charge.I have recommend them to all my friends and relatives.I recommend them to you as well.....what a wonderful experience!DiDiF.
This place is the BEST! Better Hearing provides an exceptional service in an updated clean and professional manner. I have a serious loss,and Deborah Brooks spends the time to talk about my current hearing needs, and like a wizard she adjusts and re-adjusts my hearing aids until I feel confident that my visit will bring an improvement to my ever-changing hearing.The waiting soon is large enough to socially distance during Covid guidelines, as well. Thank you all!!Rose G.
My left hearing stop working sometime between last Sunday and Monday morning of this week. I immediately called Better Hearing Care to get an appointment with Denise Gold and was squeezed in for a 12 noon appointment. She quickly assessed that my hearing aid was cracked, looked up my warranty and brought in a loaner until my hearing aid returns from repair. Denise Gold is always so kind, knowledgeable and ready to offer solutions that meet the patients needs. I highly recommend Denise Gold and the Better Hearing Care team!
Excellent service, professional, knowledgeable audiologist. Stand behind their product without hesitation.
Denise is the BEST!.. She always goes WAY above and beyond. She truly cares about her clients and stops at nothing to provide the best service. We are always 150% satisfied with Better Hearing Care.
Kayce - Thanks again for the immediate scheduling and prompt repair of my hearing aidExcellent service was much appreciated - Terry
I like Dr. Brooks.
I am a customer since many years and appreciate the professionalismand genuine care of everybody at Better Hearing Care.
I have seen the high quality of hearing health care services that Denise Gold provides to all of her patients. She gives each and every patient extra special attention and spends a generous amount of time with them even up to two hours or more. She wants to make sure every patient is perfectly satisfied with their hearing aids. There is no better hearing aid specialist anywhere. You will be very happy with the patient care at Better Hearing Care.
You are the Best of anybody. Honest, truthful, sincere, expert. Very professional practice. I would recommend to any body. You definitely helped me, my brother & many people I told to go see you.Harvey
Extremely nice, patience,caring. Terrific
Denise Gold and her crew at Better Hearing are expert. Pleasant and professional. Always positive and helpful. Most highly recommended.
Better Hearing Care is the place to go if you are having problems hearing. It has a friendly and concerned staff. They let me try hearing aids out and were patient when I was having trouble with them or had questions. Deborah was a huge help. I loved working with her. I highly recommend Better Hearing!
I have said it many times, previously, Better Hearing Care has made an incredibly positive difference in my life! The Oticon hearing devices are second to none in my book. And the folks at BHC are also my favorites!I had a minor problem with one of my hearing devices recently, mainly due to wearing a mask and having to put it on and off multiple times a day and I may have inadvertently tweaked the connection between the receiver and the transmitter and it became intermittent for short periods of time.Since they are essential to hearing my customers and responding accurately, I needed my favorite audiologist Debra to have a look at the connective wire. Debra was able to make whatever adjustment was necessary and have me enjoying my hearing devices again.Thanks again for your assistance and look forward to your ongoing excellent support in the future. Thank you! Dave
Everyone is very pleasant, friendly and knowledgeable. They spend as much time with you as you need and answer all of your questions the best they can.
Have worn hearing aids long before they were in fashionBetter hearing group are truly impressiveNot only do they know the latest technology they Have great knowledge for all types of hearing losses, have a large selection to choose from and are available when you need themWhat better service and capability could there be?Thank you ! Thank you!
I had just arrived from CT on Monday night when I noticed a punctured tube in one of my hearing aids. I contacted Better Hearing Care on Tuesday and by Thursday I was back in business with new tubes.First Class service with friendly, helpful professionals.John Tonkinson
They were outstanding. They diagnosed my problem immediately and corrected it. Definitely recommend them.
I’ve been a patient for the last serveral years and the attention I recieved has been the very best. I have purchased three sets of hearing aides from Better Hearing during that time, as the technology has greatly improved. The facility/office is pleasant and contains the “state of the art” equipment. I would highly recommend Better Hearing for all you audiology needs.
Was able to make a prompt appointment. Dr. Bramble is wonderful. Everyone very professional and caring. Great experience!
Ive been a client for many years. Excellent service. Always a good experience. Highly recommended!
Great service. Denise is very thorough, takes her time and is never rushed.
Very professional group of audiologists and reception staff. . .they treat you efficiently until they get it right. . .been with them several years now and have never had a problem that they could not solve. . .
Dr. Bramble is excellent. I’ve worked with her for several years now, always feel I’m being heard (sorry about that) and getting great care and advice.
I worked with Deborah Brooks. She is really knowledgeable and talented, and asked all the right questions. Great personality. I could not be happier with the results. What an awesome experience!
I love the personal service and hands on experience every time I go there. Still happing years later too.
Going to Better Hearing for 12 years. Service is outstanding
I’m absolutely thrilled with my new hearings aids. Losing my hearing as an active younger adult left me with concerns about my future social life. I can’t thank Deborah enough, she took her time explaining all my options before I made my final decision. I can’t be happier with my decision to address my hearing loss and choosing Better Hearing as my provider.