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Oil Exchange
1905 Crockett Rd, Palestine, TX 75801, United States
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Oil Exchange

Comments
Sa
Review №1

Everyone was very kind, yet professional! I went in for a simple oil change and after recommending that they check the diagnostics to see why my check engine light was on, we found an $8500 problem with my car! Now Im getting it fixed under warranty. Thanks again guys for your diligence and patience.

Ph
Review №2

Super honest guys! I didn’t need an oil change at the moment and the manager gave me a choice to leave it or change it. Most places would have jumped on the chance to make a sale. If I lived closer this would be my go to place. I just stopped in because I was in town on other business!

Ho
Review №3

They get you in and out quickly. they offer more than just oil changes...had my air filter replaced after 66K miles, they showed it to me, pretty dirty!! offered an injection clean out that I passed on. but they are not pushy. been trading here for 5 years, both for oil changes and state inspections.

La
Review №4

They are so Awesome here. Great service, friendly team. Prices are affordable. And All the gentleman there are easy on the eye🤗 (Lol)

Do
Review №5

Great service and great price with quality products.

Ma
Review №6

We had our truck serviced here and they left the plug out of our rear end. It has burned up. They refuse to repair it or take responsibility for it. Do not take your vehicle here. Ours is not the first vehicle they have damaged. They have had to replace motors due to poor workmanship. These people are not mechanics in any way.

Le
Review №7

I rarely give 5 stars. Friendly, Fast, and Efficient. No appointment needed as of this review.True Drive thru service and you Stay in your vehicle. In and out in minutes. Teamwork is obvious and they work hard to meet your every need that you may have with the Services they provide.

Mi
Review №8

Great customer service and very affordable!

Li
Review №9

Always very friendly people. Wait on you really quick. I never have to wait long. I always get my automobile inspection and the oil changed here. Wouldnt go eny where else.

Ry
Review №10

The best place for an oil change in the area, hands down! They have the most knowledgeable staff with the most experience. I also enjoy the fact that the manager enjoys sharing his faith!

Ca
Review №11

They are friendly and very professional love carrying my car to them

Sa
Review №12

They did a great job I appreciate them for doing it as quickly as possible

JP
Review №13

Wish they carried full synthetic high mileage as opposed to semi-synthetic high mileage, but theyre all good guys and do good work. Havent had a problem with them.

Ro
Review №14

Alway enjoy getting my car serviced here. Customer services is excellent, very polite and knowledgeable, and super quick. Highly recommend!

Do
Review №15

Got a state inspection on my old car, great service I would definitely recommend them for older vehicles in particular.

Da
Review №16

An awesome bunch of guys that work there, the only place Ill take any of my vehicles

Me
Review №17

Best place to go great service all the the men are on the go . Great service from everyone.

Al
Review №18

They Are Super Nice And Hard Working Men If You Need An Oil Change Come Here!

Ja
Review №19

Cool crew did well!

Sy
Review №20

These guys are so courteous. Quick service with a smile!

Ca
Review №21

These guys do a great job! I highly recommend their services.

Ga
Review №22

Checks every thing. Good service. Friendly attitude.

Da
Review №23

They are always fast and professional, get all my cars oil changes done here.

Te
Review №24

The best crew in town! My wife had an oil change done this morning, and she was very impressed with their thoroughness and friendliness, and they were very quick getting her back on the road., 👍👍

Br
Review №25

Great group of folks here at oil exchange wouldnt take mine anywhere else!!

Bi
Review №26

Nice peopleThink this was in Rusk texas!!!!When I went to see my Dr.

Jo
Review №27

I loved not having to get out of my car! Fast and professional.

Ct
Review №28

This place appears to be lazy, unless Im missing something. They told me they are required by the state of Texas to stop inspections at noon on Saturdays so they turned me away at 12:25 pm. However, Matterns Tire is able to do inspections till 3 pm on the same day in the same town... funny how that works.1/5 at best, I recommend you go else where.

Je
Review №29

Theyre fast and did what I needed. Only thing I didnt care for was, they drove my care on the road. No inspection place Ive ever used before has done this. My brain was yelling the whole time. Telling me to keep my big mouth shut. If a accident had occurred who would pay for damages???? It just seems unnecessary, to drive out of the parking lot.

Cr
Review №30

I had what I thought was a bad experience but turned out to be wonderful. The owner, Brian, truly cares about pleasing his customers and his employees. Brian called me after I had left a voicemail. To most business owners in this world you are just a number but Brian wants to be sure that his customers are pleased and if there is a problem he wants to make sure it is taken care of. BEST OIL PLACE IN PALESTINE

ja
Review №31

They always do a good job, are well priced, and are extremely fast!!

Ja
Review №32

Good professional service. Sit in your car and get fixed up.

Ja
Review №33

Friendly people great service fast and professional greatly recommend

Te
Review №34

We called to see what we needed to do to get our oil changed were told to bring our RV in then when we got there they would not do it because they said we did not have an appointment

Ka
Review №35

Love this place! Best service in town and best prices too!

Le
Review №36

Great job! Quick and polite!

Sa
Review №37

They are always fast friendly and courteous. Love this place!!

Br
Review №38

Always takes care of me

De
Review №39

They are fast, nice and good at what they do.

Go
Review №40

Everything was fast, friendly, and most importantly professional!

St
Review №41

Absolutely amazing experience i wont ever go anywhere else the staff was so fast and so polite and professional love these guys💜💙💜💙

br
Review №42

I brought my vehicle here, they were very helpful and took care of all of my needs and did a great job, this place is outstanding I would recommed it to anyone. They went above and beyond to help out, plus they give military discounts to boot.

Do
Review №43

Quick and easy

Ev
Review №44

Great service

Ke
Review №45

Oil exchange is quick and they do a thorough job and answer questions directly

Jo
Review №46

Quick and friendly service as always

Je
Review №47

Friendly, very efficient and I loved that they vacuum the front of the car. Theyre definitely more than just an oil change place. It was my first visit and it definitely wont be my last.

Ti
Review №48

Always fast and knowledgeable

Je
Review №49

These guys are great!

Ra
Review №50

Chenging the oil

De
Review №51

Great service

ka
Review №52

Super fast! Surprised to see they carry the exact brand & type of oil I use. Had no issues with oil change even tho my car is little strange (busted hole in pan & self repaired) & has few issues w-pan. Everything still fine after driving all day. No drips from spilled oil during change. Im happy! Will def return here to change it from now on.

Da
Review №53

The customer service is the best and they do fast professional work. Would recommend this place.

An
Review №54

Super friendly staff, wonderful service, highly recommend!

Di
Review №55

Come here for your oil changes. Everyone is friendly and happy to help you. Dependable service with a smile !

La
Review №56

Ronnie and his team are excellent. I have always had my car serviced as well as inspected by his team and never had a problem. They are very professional with phenomenal customer service. If you want the job done quickly and properly by people who care this place is the place to go. My experience has always been a great one.

Mi
Review №57

Great service. And very fast!

Bo
Review №58

Quick and fast service

La
Review №59

Very friendly and efficient.

Da
Review №60

I always get my inspection done here. They do a good fast job. Its only $7.

er
Review №61

Great customer service

To
Review №62

Best spot in Palestine!!!

cl
Review №63

After telling these guys my make and model they told me they could change my fuel filter for 10 bucks. Bought the filter and brought it in for service. When they couldnt find it they just defaulted to its in the gas tank. I told them the location and even gave them step by step directions on how to get to it. All the could say is I dont know what to tell you man. Its in the gas tank. This poor review isnt about the fact they couldnt do it, but the fact that they were so arrogantly dismissive. I took my vehicle to a knowledgeable mechanic that didnt try and chase away my business. Turns out the filter was right were I said it was. To these guys credit they do an oil change super fast.

N
Review №64

LOVE. LOVE. LOVE OIL EXCHANGE !!! RONNIE AND THE STAFF ARE EXCELLENT. THEY REALLY UNDERSTAND CUSTOMER SERVICE. THEY ARE EFFICIENT AND VERY REASONABLY PRICED...AND BTW, THE SHOP IS CLEAN...AND DOES NOT SMELL BAD (LIKE SO MANY DO) 😀😀😀

Me
Review №65

They look like the cast of duck dynasty, but I wouldn’t go anywhere else. Fast, friendly and extremely helpful.

By
Review №66

Amazing customer service

Ga
Review №67

Quick and they clean your windshield and vacuum your floors that in itself is worth the trip

Ka
Review №68

These guys and gals are the best around in my opinion!! Excellent personalized service! All staff are EXTREMELY helpful, friendly, and knowledgeable ..... which puts me at ease! I highly recommend them!

Ch
Review №69

They do great work and know cars!

Ch
Review №70

My first time here. I have a 2014 Chevy that I bought new in 2014. Free maintenance ran out so I took it to this place .they where fast, too fast apparently because when I got home and detailed my truck there where oil spots on my driveway and I can see it leaking from the undercarriage .now on saturday its 4 pm and there closed and hope I dont run low on oil till I can return. Never had this problem before ever

Al
Review №71

Don’t even think about getting any service done at 4:45 in the afternoon cuz they apparently don’t work after that time even tho they are open until 5 and there are no customers there and they are lounging about. I’d give a zero if I could.

Li
Review №72

The guys were courtesy, fast and efficient..

K.
Review №73

Fast and reliable.

Br
Review №74

Over priced and way too many guys working in one spot. Im sure thats why its over priced

Pa
Review №75

The Manager and staff always great and efficent and pleasant to be around.Ronnie Riddle is the best and your blessed to have him as a Manager. Wouldnt go anywhere in Palestine, Tx

Sh
Review №76

Queso dip was amazing

Sh
Review №77

Ronnie got this place wrapped up!Professional, fast and trustworthy.

Al
Review №78

Very prompt and efficient

ap
Review №79

Guys were really nice and respectful.

Sp
Review №80

I work in south Texas. Wife had oil change done there and asked technician to see if tires were OK for a long vacation drive. Great shape was the answer from technician. 3 out 4 were in the steel when I met them in south padre Island. Wonder what they consider bad?

Mi
Review №81

Super fast service and very friendly staff! #1 lube center in Palestine!

Ba
Review №82

The best place to go for a woman in my opinion. They wont steer you wrong here.

Bu
Review №83

Goid and fast. Wish they had reminder stickers.

Ka
Review №84

Always very helpful and friendlyThey get the job done quickly

Ke
Review №85

The best place for an oil change and the staff is top notch. Fast and efficient.

Ma
Review №86

This place is a scam. Just because I am the opposite sex of a male, and the oil change is a male dominated industry does not under any circumstances mean I am not knowledgeable about my vehicle. My vehicle is my investment, not your sales target! I change my own oil, upkeep my own vehicle with its basic maintenance. Sadly, I went in for my state inspection and failed. I was wrongfully failed. For an active power steering leak, I was scared into thinking it would be an $800 repair. I looked at it myself, I got a second and even a third look at my vehicle: no active power steering leaks! My husband who is a state inspector went to speak with them about it and they cursed and threatened my love, they were absolutely unethical and I hope their facility gets shut down. Now I am dreadfully waiting to get my inspection elsewhere.

Ta
Review №87

Love the crew. Best customer service in town

To
Review №88

Love this place. I run a small company here in Palestine and this is where we take all of our company vehicles.

Ja
Review №89

Great service, awesome people

J
Review №90

Good place for an oil change or inspection.

Ro
Review №91

Great service great price. Military friendly discounts

Bo
Review №92

This place is great. They are competent and reliable.

Rh
Review №93

WONDERFUL people & they do a great job!

D
Review №94

I took an Altima in last year to get an oil change. I was the only customer there at the time. Several employees were standing around my car, so I figured I would get the job done right and be out in no time. I was right about one thing, I got in and out quickly, but thats where it stopped. Since they vacuum the car as part of the deal, I figured Id go get it washed. The first thing I noticed was that the back seat area was not vacuumed at all. Oh well, the car wash had free vacuums, so I did it myself. About a month and a half later (this car is not driven a lot) I was under the hood and decided to check the oil level. It was over a quart short and the oil seemed rather dirty for only being driven 1100 miles. My first thought was that the car was burning oil, so I added a quart, which didnt completely fill it. I noted the level on the dipstick and wrote down the mileage. After some additional time had passed and I had driven another 1100 miles, I checked the oil level again. It was exactly where I filled to when I added the quart of oil. This car isnt burning oil, the Oil Exchange shorted me over a quart of oil. Based on the color of the oil. I wonder if they ever changed it at all. Maybe they just put on a new filter and left it like that. Im not sure, but you can bet I wont be going back there for another oil change. A car is too big of an investment to risk having it ruined by an incompetent service facility.

Mo
Review №95

Great and cute guys

Ge
Review №96

Great people @ oil exchange i drive 45 miles just to let them service the pickup.thanx

Pa
Review №97

Great service, friendly, honest folks. Will only bring my cars here.

Me
Review №98

Great service, was definitely on the ball, and friendly staff. I will certainly be back again.

To
Review №99

A little expensive

Al
Review №100

Always courteous, always fast

Information
20 Photos
100 Comments
4.5 Rating
  • Address:1905 Crockett Rd, Palestine, TX 75801, United States
  • Phone:+1 903-723-5800
Categories
  • Oil change service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–1pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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