I requested a quote online this past Sunday, and received an email confirmation that they would be out the next day. Fantastic! We need help getting some of the weed issues under control at our new house and we’re also interested in home pest control. Monday comes, and by midday there’s been zero communication from the company regarding when they would be out to provide a quote. I called and no one answered - it went straight to their recorded line. I tried again shortly after and the same thing - no response. I work from home, didn’t leave the house, and yet no one showed up at all on Monday. Or Tuesday. Or so far today.It’s now Wednesday and I finally received a quote, via email, from the company. But only after I called again this morning and left a voicemail inquiring as to the status of the quote.Their recommendation was sod replacement - which is understandable, however, the technician quite literally never came to our door or conversed with us, so I have no confirmation anyone actually came out to our house to conduct a quote. We also live in a gated neighborhood, of which I never provided the access code to, so I find it interesting that the “quote” was performed without my knowledge or assistance. It’s quite possible they looked up the address on Google and found the old house listing, which included extensive pictures of the yard. I honestly have no way of knowing.There was zero communication from this company and I’m extremely disappointed due to all of the wonderful reviews. We were not expecting miracles since we live in a rural area, but we never even given the opportunity to discuss anything, with anyone, regarding what we were looking to realistically achieve. If you’re okay with zero communication and being written off, then I guess this company is the way to go. 🤷‍♀️

My lawn and shrubs were in bad shape, and I needed a termite bond and a home pest control program. I asked my community for a referral and this one came in with glowing reviews. The owners are knowledgable, prompt, professional and willing to go the extra mile. Other companies gave me a phone quote, but PROTEX scheduled an appointment and came right out. They are in the ballpark of what I was paying to my previous company, but much more thorough and have great results. Any concerns are quickly addressed, which is very reassuring...I know how quickly I can loose my lawn and shrubs if issues are not taken care of in a timely manner. I am sure I will not have to worry anymore.

Great experience with this company! Our grass is never looked greener. And we no longer have fire ants in our yard. Yay!

My wife and I laid down a few thousand feet of Classic St.Augustine sod that had bugs and fungus. I called up Derek at Protex and he was here within a few hours just like he said he would be.He gave me a lot of information about what was going on with the sod and took his time to explain to me what to look out for in the future and what to expect as his guys nursed my lawn back into premium condition.A couple months later and WOW! I now have the best lawn in the neighborhood. Thank you Derek! Highly recommended five star service! I will recommend you and your fine company.

We are very happy with our lawn and landscape monthly service. Whenever we have an issue they come right out and treat the problem. I highly recommend them.

After trying various products to get rid of our roach problem, I finally caved and called in a professional - and SO HAPPY I DID!! Derek and his team are awesome and immediately after they were here, already noticed a huge difference! Roaches in FL are serious problem and trying to sort them out on your own is next to impossible. Save yourself a ton of time and aggravation (and money...), they were great! So happy we used them, great service, top notch pest control company. Totally recommend to anyone with a bug problem!

Definitely a level of professionalism and knowledge about Lawn and pest that is superior to their competitors. Technicians treat what needs to be treated on each visit while also being conscientious about the environment.

I had a previous lawn care company that overcharged me for doing very little and my yard looked depressed. Doing a little research brought me to Protex Lawn. I couldnt have been happier. Derek and his team are very knowledgeable and you truly get the impression that they are passionate about their work - and it shows. My St. Augustine grass is now the most vibrant in the neighborhood and Ive referred several of my neighbors who have asked how I got my lawn to look so good.

These guys are the best!!! We’ve tried all of the big guys and were referred to Protex by a friend and couldn’t be happier with their service. They are extremely knowledgeable and let us know up front that in order to get optimal results with their service that following their watering recommendations would be paramount. We’ve listened to everything that the professionals have told us and the results have been fantastic. We look forward to a long term relationship with Protex and highly recommend them to anyone who likes to support local business and appreciates quality.

We have been using Protex for a couple years and we are so happy with their services. They treated our last house and we never had to worry about roaches and our lawn always looked beautiful!We just purchased our new home and found it was infested with roaches, they resolved the problem immediately and now we can rest easy knowing the home is pest free!Their whole team is friendly and efficient, we are happy to recommend Protex Lawn and Pest Control!!

The owner met with me for my estimate. He set the expectations right away and even explained to me that there were things that I would have to do in order to get the results that I desired. We had 3 other estimates and while these guys were not the cheapest, they were the most thorough and by far the most knowledgeable. We noticed results right away and our property has continued to improve drastically. As long as you know that you must water and mow according to their directions, the results will come just as they promised. I am more than pleased with their work so far. Ive gotten more out of 6 months with Protex than I did in 5 years with my previous company.

These guys are great. Totally resolved our yard bug issue! I sure wish I knew about them years ago! Highly recommended!

Friendly knowledgeable staff. Amazing results, my lawn is green again! So happy with the company that I hired them to do my parents house also.

Protex Pest Control is an excellent company. Their staff is always friendly, professional and helpful. The service was provided right away. Their representatives are professional, courteous and knowledgeable. They offer lots of services - pest control, lawn services, termite protection. I would highly recommend this company to anyone!

During our recent home remodel project, we were replacing the floors throughout the main level of the house. When we removed the baseboards, we discovered insects crawling out from behind the boards, from the drywall. It was a pretty unnerving experience! They were living in the baseboards and destroying the wood and drywall. We called Protex Lawn Care & Pest Control for their expertise. A representative from Protex came out the same day to check everything. He was very knowledgable and knew exactly what needed to be done. He came back the next day to fix the issue and we havent had an issue since.We were very impressed with the knowledge, efficiency, professionalism and the ability to fix the issue permanently and in a timely fashion.

Great value for professional work. Been using them for a few years and have the greenest lawn on the block!

We had a contract for lawn and pest control.The first time the technician came out he was great. Then they said that it was not his route and so they gave us another guy. The new guy was not thorough. Every time he came he would have to come back again. I had long weeds on the side of the house (he did not treat that area) also several huge fire ant nests and DOZENS of wasp nests. My gutter installer got stung 4 times. I can upload pictures to prove it. He said there was NO way that a nest that large was treated recently. I emailed them and spoke to Candice. Instead of apologizing and accommodating me with a new technician she responded “our technician is fantastic “ we will part ways. Very UNETHICAL and bad business!Saying this when we have a contract speaks volumes on their customer service and professionalism! Take some accountability! It would have been fine if they just apologized and gave me a new technician. All they can say is that he was fantastic. Not unless you want bugs and weeds!I even texted the owner DERRICK and he did not have the courtesy to respond which was disappointing because when I initially dealt with him he seemed like a stand up guy. Apparently he and his business is a JOKE and so is his receptionist CANDICE. I see they made a petty response by mentioning the customers name and making flat out lies saying I was badgering them. If respectfully emailing them saying there work was not done properly is badgering them then they are uneducated with their vocabulary. Also, apparently me coming from another state and not an expert in pest control and lawn care is an excuse for their very poor work and lack of customer service. For them to even mention that, I feel embarrassed for them to make such a rediculous comment. Are they that desperate that they have to cop a plea by making an excuse for themselves by pointing the fingers at the customer? Have some dignity and apologize for their terrible attitude and work. I think customers will see how petty they are by their response (2 months later). 🤦🏻‍♀️

We hired Protex to perform pest control at my Mothers house. She can be very opinionated in the way others perform their jobs. I must say the proffesionalism and additional care they provide to keep her happy is top notch. Thanks guys!

Great customer service and exceptional quality work. Best value.

My lawn looks great now due to Brad and his hard working team!

Had a lawn that was taken over with weeds and holes. Protex took care of all the weeds and the grass started to fill the holes. Couldnt have asked for better results.