Another fabulous experience at AutoZone. If you can have Dennis help you do so he is extremely knowledgeable, personable and mostly honest hell tell you straight up what it is even if its not what you want to hear. Hes not just in it for the sale he helps people.

I went into auto zone For help putting in a battery yeah spoke with Dennis. He put my new battery on and took my old one out but when I left it wasnt running right so I went back and told him to please put my old 1 back For help putting in a battery yeah spoke with Dennis. He put my new battery on and took my old one out but when I left it wasnt running right so I went back and told him to please put my old 1 back . Dennis advised me to get an air filter . Dennis advised me to get an air filter and it runs amazing. Dennis... Thank you from the bottom of my heart. You give me new hope knowing there are still men out there like you.

This particular AutoZone is always a good experience for me. The leadership team here knows how to treat its customers. Juan and Alfredo are great people. Alfredo and I made a connection years ago, and Ive been coming here since for all my auto needs. I met Juan today. He is a great business manager and values his customers. Both great hires.

We Needed some freon for our Nissan Rouge. We Came in lost on how to do any of it and here came Dennis to the rescue ! Dennis was so knowledgeable and explained step by step on how the process works and how to do it. He was awesome !! We came out feeling like we are professionals now lol.

Came in with a flat tire and although Denis didn’t have tools handy to put on my spare tire. He was able to find a gentleman close by to get my spare tire put on!! This man is an angel!! Saved me during a time of need. Might I add I stopped at 3 other places that denied me any help

I went in last night to get parts for my Nissan Rogue and Dennis was so helpful! He was very patient and friendly throughout the service and helped us stay informed on what was needed for my SUV! 10/10

I was extremely pleased with my experience here. Dennis was amazing. One of my brake lights wasnt working as well as I wanted it to. So I stopped by here to see if they could possibly replace it. I am so glad that I did. Dennis was able to not only find the bulb that I needed but he was gracious enough to replace it for me. I was very appreciative.

Awesome people. Staff were super friendly and knowledgeable, honest as well. The gentleman could have lied about my battery but was honest and told me it was fine. Will be coming back here for other automotive needs.

Dennis is awesome. He helped me change my brake light bulb and knew exactly why my brake lights stood on when my car was off. He didnt have to fix it but did. Hes great.

Dennis was very helpful and helped my change my brake lights. I really appreciate the great customer service especially since it was very hot outside. Thank you again Dennis!!!

I went in and one of the managers, Vinny was extremely helpful! Not only did he guide me in buying the product I needed but he also helped me install it into my car and educate me on it. Amazing service and attitude

Went in to ask a question about fuses. Employee asked for a diagram, when I provided it on my phone, they quickly told me they dont have the part with out even looking and told me to go look for a manual. If he had just said I dont know that would be fine instead of lying and getting me out the door.

Pretty good parts for every good service

Ray and Leo listened and cared about the issues my car was having. Best AutoZone Ive been to. Definitely check it out if something comes up with your vehicle

This 4th of July morning, Nick was very helpful checking our alternator, battery and getting parts that we needed. The manager also priced matched one of our parts, saving us some money. Overall, a great experience and we were able to repair the car just in time to go to work.

No customer service i drank 2 mountain dew and i left neverever nobody came i left $3 in the counte

Dennis was of great assistance! Helped me change my battery and was very pleasant

Dennis R was AMAZING he deserves a raise && a comedy show, definitely a friendly face and will definitely catch me at this store again

Dennis R was amazing and very helpful I would recommend this autozone to anyone 10 stars in my book ❤️❤️

Gama was amazing,he helped us change our battery out.

Costumer service was terrible. The manager took a personal phone call and didnt even help us we had to wait for the other employee to come up to help us.

Awesome services, new to the area and they went out of there way to help me get van back running right in the flordia heat, even installed my wipers in the rain.

Dennis was very knowledgeable and was a great help! Thank You so much!

Just sharing my thoughts this store 6021 E Colonial Dr Orlando 32807 Has some really Nice associates but one mean very rude Manager. Is a female she never smiles shes always walking around without ambition I ask her for help several times and she is very very dull when it comes to customers assistance. I ask myself why in the world is she working to help customers when you notice she really doesnt want to be here. Plz Female Manager it would help to be kind and smile to your regular customers after all we are the ones spending money in your company to make you rich and money in your pocket for being employees of Autozone. 😃 SMILE Your on Camera. Just saying😊

I went to this AutoZone store a few weeks ago and was highly disappointed with the customer service. I waited in line for about 20 mins with zero acknowledgment from the staff. The 2 cashiers were helping others, but a quick acknowledgment to let me know they would be with me shortly wouldve been great! I mentioned it to the cashier helping me that their customer service was horrible. Reluctantly I went back today to purchase another Chevy shirt and was pleasantly surprised with the greeting and staff offering to help me right when I walked in. They redeemed themselves so Ill be back again! 👍

Walked in and waited patiently for several minutes while being deliberately ignored, (only 2 customers in store ). I left went to ORileys with great success.Btw I spent over 300. 00 Employees at AutoZone need training on customer relations and aquisition. Sad

TERRIBLE SERVICE! I went there to change my car battery, the lady who took care of me was very rude, seems like she was doing me a favor, she did not want to sell for sure. DEFINITELY DO NOT RECOMMEND, don’t go there!

Always friendly n knowledgeable staff

Service is fantastic and the staff is incredibly friendly. Julio and Gama got my battery replaced in a matter of minutes and even gave me advice on how to maintain it to avoid problems in the future. Highly recommend.

Dennis the Menace is the most awesome guy working at AutoZone he helped me out with my Fog lights and fixing the plastic on the fog lights so water would not get in and blow the world again he is the most Spectacular guy that you’re going to find an AutoZone once again Dennis the Menace you rock, Jen…. With the Mazda 3 🚗🤗😀😁

First let me start with this has been my go to autozone for years. Ive always found the service good and convenient due to location. Now with that said I went in today cause my battery kept going off since I lost the rod that helps keep the battery in place. Plus the negative connection piece kept lifting and making it turn off. Richard B or my apologies Ricardo B helped me and went beyond measure to fix my issue. He replaced what was missing and tightened the negative part after. I can drive now with no issues. I was super grateful and I even offered to buy him lunch. Him being humble, he declined my offer but at least I can do this. I highly recommend this place. Thanks for your service!

The cold killed my battery which was under warranty from 2 years ago. The staff here was great and helped me with swapping out to a new duralast gold battery. Grateful for the help in keeping me going! Thank you Richard and team.

Came in on 07March21 @ 1836 cash register # 02, receipt # 351873 Cashier #25 for a purchase. Came in the next day 08March21 @1230 and spoke with the day shift manager about a missing wallet that I might have left on the counter. Manager gave me a rude answer saying “he already checked the Loss and Found and found nothing. When I asked if he could possibly check the Cameras he told me that he couldn’t checked due to the fact that the Cameras are “offsite”.Didn’t bother trying helping me with the situation about who and what number I can contact to see if we can get access to cameras. But instead was told that he couldn’t do anything to help.Called the regional office and explained the situation.Day shift manager extremely rude, unhelpful and unprofessional.Definitely not coming back to this local AutoZone.Store #0419

As good as ever, never had a problem getting what I need. Everyone there is ready and helpful from when you walk in.

I felt I needed to take a minute and tell everyone about the amazing experience I had at this AutoZone..I had a gentleman by the Richard I believe and he also was the assistant manger and he was awesome and very helpful..if you are in need of parts and are in also in need of a little knowledge this is the place you need to go..I know theirs a lot of AutoZones out there but go to this location..Hwy 50 and 436..you wont regret it...Thank you so much

Derrick was very helpful.

Excellent customer service good prices helpful stuff excellent products

My son-in-law and I just came by to check my car’s battery. Kevin helped us out and got us back on the road. Quick and easy.

Kevin was really helpful. Definitely recommend this place.

A very attentive first season service.

Ive had issues with this AutoZone in the past but lately they have been spot-on! I have noticed a drastic change since the last time Ive been there, and I have more recently started coming in the morning because there is less business and Im more likely to be helped. I needed help with a specific fan for my 2007 350z and they did not have it, but she offered to let me try the one they had and see if it worked. Unfortunately, it did not work but I had no issues returning it the next day! The gentleman at the counter was quick with the return and knew exactly what to do, and even told me which AutoZone had my fan in stock. My advice it to come in the morning, its nice to chat with them and service is great.

Had exactly what I needed for a great price

Kevin made me experience here great. He helped me with several questions, came out to look at my car, and assisted me with the correct products I needed to buy. He is very knowledgeable and has great customer service skills. I will be coming back to this location specifically to see Kevin!

Wasnt crowded and they had my Parts in store

My experience buying and getting a battery installed was great. I came in super defeated as advanced auto parts had just told me they couldn’t install a battery in my Subaru and would have to take it to a shop. I decided to take it to Autozone and luckily they were able to put the battery in no problem! I was super thankful with how friendly and great the staff were, especially Cindy B! She was great! I would definitely recommend over Advanced Auto Parts!

Julio was awesome will go there again best customer service 👏

Good service, way better management then before

The assistant store manager was excellent in handling my battery issue.

823am and nobody is even here to open the door sun june 21 they were supposed to be open at 8am even employees waiting outside to get in

Great team. Changes out my battery for me. Ghermo was quick and effencient.

Store seems fine. Didnt have what I needed

Thanks Kevin I will definitely come back for all my car needs after your great service and attention. Didn’t have to raise on finger since he took care year of everything

They need more experience people they dont even know the difference between a 2 barrel and 4 barrel carburetor

Manager wasnt wearing a mask and store was full of people ignoring mask policy 2/9/21 at 8pm

Nobody asked us if we needed any help but its whatever we found what we needed. A lot of things are overpriced in this place but it is what it is I guess! Three stars for the lady who offered us a cart because our stuff were heavy! Thank you

Bought a faulty actuator and apparently they cant find it in their system for a refund.. used to be the only part store we came to.. never again

The employees here are always super nice and helpful. I have an 02 Mazda Miata NB, manual transmission and each time i need to fix or replace something Im not 100% sure how to do, someone here has given me helpful advice.

Emanuel (or Manny) helped me. The team secured a battery for me and placed it on hold until I was able to find a ride (my car died). They gave great recommendations, answered my many questions as I called before and after two of my visits and came back a second time so Manny could help me with the battery since I didn’t have the right tools to make sure it was secured. He tested it and sent me on my way, good to go! Thank you for the quick and friendly assistance! Lifesavers!

Nobody in here wants work . I ask them to help me do one thing on my car and they allActed like they couldn’t do it but yet they did it for everyone else . Sad

Very helpful with my 2009 Toyota headlights

My brake pad literally fell off my driver side front tire!!! I had someone change the pads 2 months ago and obviously they did a terrible job! I took the old brakes here and got new ones and had a credible mechanic put them on! Also changed the caliber, I think thats what its called, as it was seized. Anyways, this particular location of AutoZone was very helpful and curtious 👍

The staff here at AutoZone are professional, dedicated and extremely helpful. Both Joel Collins and the store manager Moises Arroyo exceeded my expectations on helping me.Thank you both!

Fast and affordable

Very good

Was not crowded at the time 7pm nice n empty

Great service! The gentleman changed my battery without even being asked! Also talked with my 3 year old while doing it. Great and fast service.

Terrible service. The district manager was very disrespectful when I tried to do a price match she gave me a bunch of trouble when trying to match the price down. She refused to do it even though its AutoZone policy and then when I finally gave her the smallest price match I could find (which was only a couple of dollars lesser) she finally agreed to do it after I said Ill just go to another store. Implied I could not read when I was trying to check out and rushed me to get out of the store. JUST GO TO OREILLYS.

Awful service, they know little about parts, every time I buy here I have to return the part because its the wrong one, the employees are rude and dont take any pride

Didnt have what I was looking for but they did say that it maybe an online item

Richard was super helpful, best customer service!Thank you!!

My family has been getting some parts here and theyve been very helpful. I love how they keep record of what u buy and arent a hassle.My folks got the wrong part and correcting it was a breeze.

Greg S. the manager at the store was extremely helpful and professional. It was almost 8 pm and I needed a new battery. He did an excellent job. Great customer service!

They are always so will informed and very helpful. Makes fixing my car and getting the parts I need so easy.

Great service. My parts were in stock and very affordable. I was impressed with the knowledgeable parts guy who found my thermostat housing gasket for a Pontiac Grand Prix GT V6 Supercharged was not avail, but for Bonneville SSEi ! Kudos.

Customer service is outstanding this is the only AutoZone that I will go to

My brake light burned out so I went inside to buy a new bulb. Kevin quickly looked up the one I needed and offered to switch it out. My vehicle is pretty old so he carefully removed the light, replaced the bulb and I was back on the road. Great customer service.Thanks, Kevin! Will definitely be back to this location.

Good service

Google said they were open till 10. They were actually closed at 8. Car battery died and I had to call someone for a jump for the second time today. Disappointed.

Man who assisted me was knowledgeable and friendly. My battery was dead and under warranty, so he quickly got a replacement and installed it. When i tried to tip him, he refused. Store was clean and well stocked. Ill definitely be back.

Ive been getting my parts here ever since they opened. Always the right part and they have rewards.

I had to replace a new battery today, which was a pain in the you know what for my car. Since I didn’t have the tools to do it myself, I first went to the autozone location on Colonial and Rouse where I bought the battery. I highly don’t recommend that location. There were two guys looked at it for about 5 minutes each (and touched the positive connection while both connections were attached that sparked onto their hands) and the manager actually told me “this is too much, I can’t do it”.So I left there and came to this location, where Jaritza L. was a godsend. She went far above and beyond any other autozone employee has to help me out, and got the replacement into my car even though it was a huge pain that took a while to do, and was 42 degrees out she was still happy to help. She seriously deserves a raise.

Good customer service and usually has on hand auto parts that I need or they can get it fast!! Totally happy with the way Im treated when I go there. Ive been to auto zones all over the United States and they track every car that Ive EVER owned

Moises Arroyo was helpful and professional.

I have gone here several times recently. Its close to home. Everyone there I have dealt with has been extremely helpful. Will continue to shop for my car needs.

This location is great for the service they provide especiallt to people like me who knows ZERO about mechanic work. I will go there anytime I need assistance. Thank you guys for your kind attention and keep up the good work.

The staff here is excellent. One particular guy went out of his way to help me and provide info. Excellent customer service! Thank you

Alberto was extremely personable, made me feel so special as a woman with car needs.

Im glad they were opened late and had what I was looking for, but the rep saw me struggling and didnt offer help because he didnt want to mess up. He just watched me struggle for about 7minutes. Although I was entertaining, and I understand why he didnt want to help, he should have at least offered.

I needed to buy a new car battery on Saturday, March 10, 2017 at about 7:30 pm. When I arrived, there were at least a half dozen staff up front. One was speaking to two customers.Everyone else consistently ignored me for ten minutes until I asked four times for help and all anyone did is point for me to go up front where no staff person was. Finally, a very nice man with white hair and a beard helped me get the battery and brought it to the car for me. I think it is reprehensible that no one acknowledged my presence and then when I asked for help kept ignoring me. Your customer service is very poor. My son told me he usually had good luck with Autozone but the one at 6021 E Colonial is lacking. They dont seem to care whether they get a sale or not. Im very disappointed. I expect at least a medium level of customer service. Now we will see if the battery performs better than the staff.

Auto parts for long time

Its ok, I just dont think its right that when the phone rings,(I understand they have to answer it)but,however, they start looking up parts for the caller and totally ignored me and the progress we had on my parts...I walked out

Wear a mask!!! No one was socially distancing and only the associates were wearing masks.

I have a commercial account and the best service i get is from those guys and galls in the commercial department on this branch. Good people. Thank you

The staff there is very knowledgeable and quick to assist you with any of your car care needs.They know their products and inventory very well.Highly recommend!

I had to stop here when my car overheated. They looked at the hoses and found nothing to replace. I filled it up with antifreeze and its been good ever since! Thank for going above and beyond!

A manager there (sorry I forgot your name sir) was very helpful and knowledgeable.

Big store has good inventory .i use it for commercial account

The lady manager that helped me was awsome, she really knew her stuff.

Great place to go. They helped me. I appreciate it. Thanks

Great location. Amazing help. Great people. Def would come back again.!!!