Weve used Total Enviro 2 times ultimately for septic and other plumbing issues. Both times Matt Barrows was involved. The second time we specifically requested him because he does exceptional work. Very professional and knowledgeable. Explains things thoroughly and is diligent in the work he does. Well definitely be requesting him again for any future issues.
Van has a great attitude, gets the job done effectively and efficiently. Had a great conversation about our time in the army, where we were both stationed at the same base
We are a large restaurant/hotel here in Orlando. We have used other companies in the past and have not had that great of experience. However, after using Total Enviro Services all I can say is Van is the Man!!! Super professional and very knowledgeable. He was courteous and friendly to everyone on our staff. I asked Van about my home system and without hesitation he gave me some pointers and then, made sure i understood what he was talking about! What a great guy, thanks Van for making us feel important. We really appreciate you!Chef Josh
We have used Total Enviro multiple times. Matt Barrows quickly solved multiple issues and was professional, polite and efficient. He clearly explained the issues with our septic tank and how the system works. He also re-did some old and poorly designed pipework and solved our overflow issue. Highly recommend!
Van was Good ! 👍🏾 no speaka Português, but did a great job.
Excellent service in and out made the process way easier than expected
We have we been using Total Enviro for years now for our campus and they are awesome especially Van! He awesome and walks around smiling the all the time! Great Company & Great company!
We were in a bind, with no other companies willing to help us out. Total was quick to reroute a truck to get to us within 30 minutes. The staff was very friendly and helpful. Van, the technician, was awesome and extremely knowlegable. He was quick and didnt waste time. Would definitely recommend to anyone in need.
I called the day before and they exceeded my expectations. They are reliable, they work fast and efficiently. Van, the driver was very helpful and provided some very helpful tips. I will recommend any time. Will definitely use them again.!
I use them to pump my Grease trap, Van is always reliable and friendly. I use them for all 3 of my restaurants.
Van is the best! He goes above and beyond EVERY SINGLE TIME. He cares so much about his work and carefully executes with so much kindness. Our business will be really sad if he leaves this company because he makes dealing with grease traps so easy.
Van was super professional and got the job done for the business I manage. Thank you Van for being so nice! I recommend this service.
Our septic system backed up over the weekend. I left messages with three other companies and Total is the only one that responded quickly, and they came out within 6 hours. The serviceman Matt was very professional, answered all my questions, took extra care to our lawn, and recommended a few things but wasnt pushy. Very knowledgeable and friendly too. Great experience overall. Our new septic company from now on, and we had a few others.
I was so pleased with the Exceptional customer service and the gentleman Van, that came out couldn’t have been nicer. Affordable and dependable service provided by Total Septic. I working use any other company.
Van was on time and professional. Always does a great job. Fast and clean. Thanks for keeping up with my grease trap. Cheers.
Van did a great job. Great mustache.
Van was knowledgable and professional. Had an excellent overall experience. Will continue to use.
Will never recommend this company to anyone. They’ve lost a great client over $150 they overcharged my account. Total scam!!! I called Total Enviro to pump out one of our rental properties in Orlando and I spoke with their receptionist over the phone. She told me they needed my credit card info at first. We agreed over the phone that the first 1200 gallons will be for $275 and I said ok. Our tenant gave james access to see the drain field in the back yard. Once the job was supposedly done this company did not want to tell me how much the job came out to. Then the next morning my debit card was charged for $450! I called and asked why and they couldn’t give me a detailed invoice. The invoice came in an hour later saying they had to dig around the drain field plus pumped out the septic. I told them I never authorized them to charge over what we have agreed on which was $275 and that if the bill was going to come out more than $275 that they would tell me. I asked for a refund and they refused. The next day our property have the same back up again. According to our tenants James wasn’t there for more than 15 mins supposedly digging and pumping out the septic. This company did not pump out the septic tank like they promised they would plus hit us with a $150 over charge. This is not how you treat your clients. This company uses predatory practice to operate and consumers are being taken advantage of. DO NOT ISE TOTAL ENVIRO FOR ANY SEPTIC SERVICE I CANNOT RECOMMEND THIS COMPANY AT ALL TO ANY OF MY CLIENTS OR ANYBODY I KNOW.
We use Total Enviro Services to pump our inside grease trap for many years and they have always provided us with excellent service. This last service was provided by Van, and like usual he was courteous and respectful. We would definitely recommend them!
Mr. Van just came to my restaurant and did a great job! really friendly and funny guy, I definitely recommend him to anyone in need. Plus he’s got a awesome mustache!
Van was wonderful!! He was kind, helpful, professional and took care of our issue with a smile!! Wonderful company and staff!!
Thank you Van for your quick response and professional advice. Proud to use you and Total Enviro!
Van was very nice, funny, and helpful. He also had an awesome mustache!
Van did an amazing job and had such great service with an amazing attitude!
The service is Excellent. Van was very professional and polite.
Van came into our Boys & Girls Club facility and cleaned our grease traps. He was very professional, friendly, and did an amazing job!!!! Thank You Van
Biannual lint trap pump out. This is the second time Van has come out to service us. Fast, Friendly, Neat.
Van was amazing! He is always professional and courteous.
I have used your services three times in total. Im renting an older home. Each time, your plumber Mike B. has been our guy. I cant say enough good things about his service. He works hard and finishes the job, even the tough ones! We had another service try to snake the drain and gave up after 15-20 minutes and then quoted us $1,100 to flush our pipes. Matt spent so much time making sure that the problem was fixed before leaving. And THATS why I have your number saved. :)
Van was very kind, professional, quick, and has a nice mustache. :$)
I am extremely happy with the service and professionalism of Total Enviro Services and especially with Van! He was on time, quick and professional. From a number of companies, Van and Total Enviro Services stand out and I am lucky to have found them and to do business with them.I used their services for Grease Trap Waste Disposal.
Van was super amazing and attentive to our staff and treated our grease trap with grace hate the smell but we love him and his beautiful mustache
Gret company...fast and easy....VAN did an outstanding job.
Thanks for the quick and friendly service Van!
Septic Tank Service gone wrong!!! We have lived in the Druid Hills area since 1987 and know that a lot of our neighbors have septic tanks that will need pumping out every 2 - 3 years. Lately, weve had several of our friends who have had to have new drain fields put in which can be very expensive especially during this pandemic were going through. Recently we had our septic tank pumped out by Total Enviro Septic Services (d/b/a, Total Septic Services). Once completed, the technician dropped the lid and broke it leaving half of the lid down in our tank and the other on the edge of the opening. He assured me the company would take care of it no problem. We had to cover the hole with a tarp, not the company. Plus, with all the rain weve had, our tank is filling back up with water even being covered with a tarp. Over the last 2 weeks no one and I repeat NO ONE from Total Enviro has contacted us about our situation. We have had to call them every day to see what they are going to do about this. They will not even come and take out the broken lid out of our tank. They say they are not responsible for the broken lid. We have everything documented and finally spoke to the C.E.O. and she said they would only fix it for an additional $475. This is outrageously unprofessional and their customer service has failed us and we, the customer, are on the losing end. We have no other choice but to contact our lawyer, the Better Business Bureau, social media and the local news to expose this company. We are sharing this in hopes no one else has to go through what we have. Please DO NOT USE Total Enviro Septic Services (d/b/a Total Septic Services). Thank you for your time. Blessings!Part 2 after Owners response:Lets be clear, the lid DID NOT cave in. It was dropped or plopped down by your technician. The technician who came out the day before didnt break it so I dont feel I should pay for a lid that you clearly broke. Also other companies prices for a new lid was cheaper than your so called discounted price. Plus you were going to charge me again full price to pump out all the rain water that filled the hole in my yard which again, I had to cover with tarp. You also charged me $100 over the initial invoice and until I brought it to your attention, I was refunded. Yes, we all make mistakes but you guys clearly dont wont to take any responsibility. And again have a blessed day.
Great service I am very happy with total enviro I think the person who does the work represent entirely the whole company, and you have very good representation with Van, he does a great job, he is always happy and smiling, and that is how you are supposed to do your work, thank you Van
Van always has a great sense of humor! my favorite-The Licking Orlando
We’ve been doing business with Total Enviro Services for almost 10 years! Always proffesional. Always ontime! they do a great job. Van did our grease trap today and he is amazing. very friendly and good service. Thanks guys
Van came out to our cafe to drain our grease trap. He was very nice and did an amazing job at doing a very smelly job. He was very informative about what was going on and how we can maintain our sewage etc ourselves. He was in and out within an hour, which was greatly appreciated since we closed at the end of the same hour. We will be using this company again and hopefully Van does our service! Happy Holidays Van! Thank You.
We’re always pleased with their services. They’re very professional, on time and a good value. Mr. Van is really nice and professional. Thank you!
My neighbor recommended this company to clean out my septic tank. James came out and completed the service. He was very informative and professional. The lid for the tank was in my plant beds. James was able to complete the job without issues even though part of my sprinkler system was over the tank lid. He replaced all the dirt and decorative rocks, leaving the plant bed in the same condition he found it in. Very impressed! I will be using this company again in 3 to 5 years! I would definitely recommend them to others!Thank You!James Spain
Van was really funny and a great person to have here at the store, he also has a great mustache going!
Mr. Van from Total Enviro Services, Inc. is fantastic! He is incredibly friendly, professional, and positive. Me. Van has helped the facility that I work at for awhile, and he always does a terrific job! Highly recommend.
Van was very nice and did a great job cleaning the grease traps at my store, was very attentive and professional!
We have been using total enviro for years for my restaurant,they always on time and Van do a good professional and clean job. Thanks!
Van from Total Enviro Services makes everything nice and easy. Always on time and positive attitude.
Mr Van is the man! I am one of the owners of Sugar Rush Marshmallows and he takes incredible care of our grease interceptor and all the pipes related to it.He is always there early (which is great for us!) and goes the extra mile to make sure that our grease trap is cleaned out, put back together perfectly (we have a bit of a tricky system) he cleans out the pipes to make sure theyre all working right and cleans everything up behind him. Also, he is a super friendly and energetic guy, and extremely professional! I know this isnt an awesome job, cleaning out a grease trap, but we are so grateful to have him taking care of ours for us and keeping us running smoothly. It means a lot, thank you Mr Van!
Mr. Van showed up on time and very professional. He walked me through the documents I needed to submit for grease trap to the city and was helpful. Definitely recommend them and have used them on multiple occasions.
Thank you Van! We are a catering company so we need our grease trap emptied regularly. Total Enviro always comes out on time (as scheduled) and resolves our issue very quickly. Before we found them, we shopped around to compare with other companies. I realized then.. that they have some amazing prices as well!! We highly recommend Total Enviro services!!
Van was awesome and very informative! business was smooth and quick. best around!
Thanks to Van he came to Three Point Bowling Center and Pumped out our Grease Trap
Would recommend this company. We had Van and his customer service was exceptional!
They responded quickly.
Total cleans our grease trap quarterly and we are very happy with the service. Van is the tech and he is awesome. Very professional and follows Covid protocol. Thanks, Van for the incredible service!
We had our drains clogged at the restaurant and Van was such a great help, professional, and one of the hardest working individuals I have met! He pumped our grease traps and provided information on how it all works! We also had to get a new pump and had Steve, Charlie, and Van come to install and they did a outstanding job in less than 3 hours job was done! Great team thank you!!
Chris Smith managed our septic tank replacement. He is a true professional, knowledgeable, customer focused, and great with communication. He is a real asset to the company. John Costello, Windermere
Total Enviro Services always do our Grease Trap in our restaurant, very satisfied with the work done by Mr Van. Van is the tech and he is very professional and did a quality job. Company is lucky to have this kind of worker like Van!
Van provieded to Gate Gourmet an excelent service.
We used Total Enviro Services for our grease trap maintenance. They are very professional, customer service friendly, and were on time for our appointment. The gentleman Van was very friendly and courteous. Will use them for future servies.
Mr Van give service in Dr Phillips Hospital. Great service, thanks for your service!! Good job!!God enlighten your life!!
Quick and professional. Van is the man !!
Van comes out on a consistent basis and every time he visits, he delivers service with a smile and a Rollie Fingers mustache. He is very personable and always willing. Great Job Van!
Thank you Van for coming out so quickly and getting the job done so efficiently for Amazing Explorers Academy! We cant thank you enough for your professionalism and help! We look forward to continuing business with Total Enviro Services, Inc!
I used this company for the first time and really like the service. I was stuck with a situation and called about ten companies. This was the first company to call me back and offer their services. Van came and did a real good job. I will always use this company and will recommend to others as well.
Thanks to my Friend Van that he’s becoming to my Dunkin Donuts to do the service always very friendly and always making sure that when he leave everything clean I like when he comes to do the job always is a pleasure to talk to him. Total enviro services, inc you have a amazing employee thanks again Van
Total Enviro Services services our grease trap on a regular basis. Van was very professional and pleasant to work with. We are very happy with our service that we receive.
Van came out and was great and very professional.
Great service. Matt was very informative, professional and answered any questions I had. I highly recommend this company.
Van came today to clean our septic tank! He’s always friendly. I love this guy! Good service and the time
These guys having been pumping our grease interceptor for the past couple years. Always do a good job. Last couple times Van was the technician. Very knowledgeable and helpful guy.
Service was great thanks to Van, we appreciate him -pupusas and burritos
Good prompt service. Mr Van was very nice and got in and out quick.
Van was so helpful! While working on another call we asked for his help and he was quick to help us resolve our issue! He was knowledgeable and informative.
Mr. Van came out and cleaned up our tanks at my restaurant job. Took no time at all and was very nice and professional. It was a relief at how quickly the job was handled! Thank you Mr. Van and thank you Total Enviro Services!
June 5th, 2018: I recently bought a house and the Septic was not inspected. Fortunately, Angela knows her stuff and offered us a new installation solution within National Average cost range. Will update review after installation!August 31, 2018: UPDATEInstallation went as discussed. Worked quickly and as expected schedule. Recommendation: improve the project finish. I would have liked a better cleaning & finish of the backyard. Overall, good service.
Ive always had a good experience with these guys! Last time they sent Van over to service my grease trap and he was a true professional. He was on time, went above and beyond and cleaned everything up so I could be back to work in no time
I’ve been a GM at two different stores now & we’ve used their services for both. They are always so great!! At my new store I’ve had the same guy for the past couple months, his name is Mr Van & he’s the absolute best!! He’s so thorough, polite, and professional!
Van and rick from total septic serviced my grease trap these guys are very professional, they are very good on what they do and they are happy guys always with a smile.
I have been using Total for years. They are always on time and very professional. I manage multiple rental houses and no matter the time I call they answer and provide the best service. Jackie, James and Jason are beyond amazing and knowledgeable. This is the only company I will ever use.
Great service! Van is always nice and professional! I recommend Total Enviro Services!! #Vanistheman
Van came to do work at our center and was awesome! Thank you for working our the hours you come and being so great!! We want to get Van each time. He is a gem!
Terrible company, if you want to get scammed out of time and money then sign with them.
I would first like to say thank Total Septic representative: Marvin. It is very hard to find someone who will be very truthful with you, straightforward, kind, and honest when dealing with a lot of these plumbing services. I want to humbly think TOTAL SEPTIC plumbing services for running such a legitimate, outstanding, and honest company. Marvin is extremely knowledgeable in this field; he literally carries the Bible when it comes to septic systems in head, and this representative is quite capable of answering a plethora questions when it comes to drain fields and Septic Tank operations and the upkeep of them. This representative was meticulous in explaining how to properly maintain my septic system. He also took the time to explain the importance of using the proper chemicals so that my system would function to its fullest capacity. My knowledge of how a septic system works has now been enhance thanks to Mr. Marvin; furthermore, This enlightenment will ensure that my repair cost down the road will remain low. Thank you again, Mr. Marvin, for your outstanding and superb instructions and time. I highly recommend Total Septic without any reservations.
Van is always so friendly when he services our grease trap. Great Customer Service
Van did a great job! Worked us in during an emergency
Mr VAn is very nice and very professional .I highly recommend this company.
Van did a great job
Matt was awesome and very professional. We had a problem with the septic tank on a Saturday night and he came next morning. He took the time to explain everything he was doing and gave us tips.I would recommend this company 100%
Van gives fantastic service and has a fantastic moustache. Thanks Van!
Vary nice people with professional knowledge. IwI so surprised how fast the work was done great service thank you total septic.🙂
Total came out a week ago and did a neighbors drainfield. They left our street looking like a construction site, piles of dirt everywhere along with old septic rock scattered everywhere. I called them twice and asked them to clean up their mess as it’s an eyesore on our street. Both times I was told they would do something about it but nobody ever shows up. This is on Carriage Oak Ct in ocoeeI had a different company do mine last year and when finished they swept up and left the area clean so I know how it should be. This company (total) doesn’t care about standards or the image they leave behind. I WOULD NOT RECOMMEND THEM!!UPDATE**** This morning Total had someone out cleaning the street. We as a neighborhood appreciate this but next time try to ensure it’s done before your crews leave. I will update to 3 stars from 1. Thank you
Great job as always. Van was courteous and did an excellent job of cleaning and emptying our grease traps at the restaurant.
From the time I called to inquire about pumping to the time the job was complete this company was excellent. Person answering phone was friendly and knowledgeable. Pat, who came out to pump the tank, was also helpful, knowledgeable, and efficient. Cost of pumping was great compared to others companies. Will definitely use them again!
Van was very nice and a great attitude. His Spanish was rough 😊 but we got through it
Van is awesome, very friendly and professional
My company uses them Quarterly to come empty our grease trap. They always call us a few days before they send Van. He is best always on time very through . He always makes sure we are satisfied before he leaves.
Van is the man great service and hard working .I will request him every time
Mr Van turned up early and did a great job!