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American Homes 4 Rent
5401 S Kirkman Rd #530, Orlando, FL 32819, United States
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American Homes 4 Rent

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An
Review №1

I dealt with Dolly from the Orlando office and she was so patient, pleasant, and helpful! She made the whole process so much less stressful than other companies have (for properties that I have been looking at) in fact this company is the only one that I can say i am impressed by. In all the inquiries I have made in my home search, this is the one I feel good about.. Thank you so much Dolly! keep up the great work!

Ju
Review №2

I have been renting with AH4R for about 5 years now and I absolutely love it. My property manager Beatrice is amazing! She’s super caring, attentive, professional. Whenever we’ve experienced some type of issue with the home and I reach out to her she’s very fast with a response and always helps resolving what ever issue is at hand. I feel so lucky to have such a wonderful property manager to communicate with. I can also say that every time I call the maintenance line everyone there is caring as well and the problem (like garage door broke, garbage disposal doesn’t work etc…) gets dealt with quickly! Maintenance request can be submitted online as well but I have never used it. I’m sure it’s easy though just like the portal we have to submit online payments. Overall my experience with AH4R has been amazing and my property manager is the very best!

an
Review №3

Great customer service experience with Marybeth McCoy. She works for the Orlando office in Florida. She took times to understand and explain the details for me. This is the first time in along time since I have had any staff that do pay a close attention to their client.She is a valuable asset to the company. One great experience letting to and long term business!!!! After my 5 years with AH4R. She is part of me continuing my 6th years lease renewal.

Kr
Review №4

Our family of 5 with a dog had to move quickly and wanted to stay in the same community we have been living in. We found the home and American Homes for Rent work vey well for us. They answered our questions and gave us detailed easy to understand instructions about the process and our move in inspection. A perk is that you can reach them quite easily by phone or email. They even upgraded the home with new countertops and mirrors and appliances. After we received the approval the move in was stress free.

Mr
Review №5

They sure do like to charge you out the a** for rent just to receive a poorly done remodel. We have been renting for over 10 years and have never had the issues I’ve had in just 1 month with this company and their terrible house they rented to us. Moved in to not having a working stove due to the awful remodel done on the home. We had nails coming up from our stairs for weeks that we had to avoid walking on while waiting for them to be fixed. Last night the hot water went out and it’s be a complete “delight” to speak with this company on the phone about it. This company is a complete jokeUpdate: The company refused to take anything off of our rent after being without hot water or able to take a proper shower for 6 days. The company stopped returning calls or replying to emails. I will make it known to everyone I talk to, to avoid this company at all costs. They do not care about you, just your money.

Da
Review №6

Aquanette was so helpful with information on trying to get a home. She was so professional and great with communication. I would love to continue to work with her in the near future.

Ch
Review №7

Aquanette is wonderful! We need more real estate agents like her. Very passionate and professional at what she does.

Aa
Review №8

The leasing specialist and the process of finding the home was great. And although we appreciated the new carpet and paint, there was much to be desired. The lawn was super high, had to pick up a whole trash bag full of loose trash in the front and backyards. Screws found all over the backyard, a large 15x15 foot patch of dirt in the backyard, dirty along doorframes and across the ridge of the shower. There is more, but Ill stop there. When I called to get this in shape after we walked in and took possession of the keys, it felt as if there wasnt much they were going to do about it. So, looks like Im stuck putting in the time, effort, and money to make it move-in ready.

Ra
Review №9

Sara was extremely thorough about the property and the process: she was very confident, prepared and very helpful, she is prompt in responding to emails and calls, it did not take her long to respond. She is detailed oriented and helped us get into a house, the first house we looked into it was already taken, however with her knowledge and expertise I asked her to please look for more and she found several and I picked a place. My experience with Sara was nothing short of extraordinary, I will recommend/refer family and friends to her. Thank you Sara for your outstanding dedication to making sure I found a place you are truly appreciated.

Is
Review №10

Selling our home and relocating to Florida and thanks to Diana DeAngelis,we were able to do so with no worries! If you are planning to move with AH4R, i hope everyone is blessed to get an agent like Diana.Thank you Diana!

Je
Review №11

Alyssa Taylor was very informative and easy to work with. A high quality experience overall.

Sa
Review №12

Courteous service, extremely confusing and conflicting communication from different team members. Zero success in getting them to speak to anyone during any of my calls even through different phone numbers provided. Relatively decent email response, and great people when you re able to talk to them though. At this point, I feel like theyre probably not going to be responsive for anything short of a disaster and im pretty much on my own. And I just started my lease. Fingers crossed.

Ju
Review №13

Alyssa Taylor was very nice to work with. Great communication and professionalism, highly recommend!

St
Review №14

Working with Alyssa at AH4R has been awesome. She has answered all of our questions and has made the application process quick and easy. So far we are very impressed with this company overall.

Ju
Review №15

Dolly was our leasing agent! She is amazing, she kept my wife and I well informed, and was very professional and friendly which we greatly appreciated. Needless to say she was able to get us to underwriting quickly which resulted in us getting approved for our home in a timely manner. She was great thank you for helping us out with all this :)

Je
Review №16

After having dealt with property management company after property management company being completely unresponsive and getting very frustrated, we came across Diana at American Homes 4 Rent. She has been incredibly helpful, kind, patient, responsive, and just amazing. In preparation for her day off, she shared our situation with her co worker and told us who to ask for because she would be able to best assist us during her day off. Her name was Laura and she was awesome too! I can’t say enough about these gals! Thank you so much for being such beacons of light during a very frustrating rental market.

Ja
Review №17

Leon Koretsky has been so helpful throughout the leasing process. He answered all my questions and has been absolutely professional throughout the process. Leon helped merge my husband application with my application without any complaints.

Ta
Review №18

Dolly was extremely helpful in helping me find a affordable house to rent for my father. She was like a breath of fresh air, she didnt rush me off of the phone when I had questions and stayed in constant communication with me during the application process. Thank you Dolly and American Homes 4 rent!

je
Review №19

I moved into my house which had so many issues. AH4R got right on it and sent out people to fix all my concerns. Michael M was extremely helpful and kind. Anything I brought to his attention he was willing to fix and help me with any of my other concerns he wasn’t previously notified about. Thank you for being so kind, patient, and helpful with fixing my concerns about my house.

Ja
Review №20

So far so good.... Signed a lease a few minutes ago, Diana D was very helpful.I cant comment on anything beyond the sales process (yet).

cr
Review №21

I came to AH4R for a home after going through rental companies for a month and a half. Laura and Kristine were my leasing agents and hopped right on getting me into a home. They made this process much easier than the other companies in Orlando did, and I would highly consider them if you are in the search for a property.

Al
Review №22

It was a great experience. The process was quick. I will definitely recommend to friends and families. Aquanette Stafford was very helpful.

Vi
Review №23

DO NOT BE FOOLED BY THE FAKE REVIEWS. This company is irresponsive to their customers. Once they have your money and youre locked into a lease their professionalism and attention to customer needs become nonexistent. Save yourself the trouble and find a competitor that appreciates their customers.

Ta
Review №24

My experience with Erin McPherson, a Leasing Agent with AH4R Management – NC, LLC, was exceptional. This lady exemplifies the epitome of exceptional customer service.

St
Review №25

The leasing agents are wonderful, helpful and super responsive. But thats the end of it. Moving in was a nightmare. All phone numbers go directly to voicemail all the time and you have to wait to be emailed or called back. The property inspectors are handymen that do the bare minimum and take grainy photos that make the property look pristine. Our property had non-operational toilets upon move in along with a few cosmetic issues and the ice maker doesnt work. He didnt catch any of that or the evidence of water damage in the bathrooms. I asked for a few items to be fixed and they have literally given me the run around and been very unresponsive. The property manager has been out of the office and is not responsive either. I pay good money to be in a nice rental in a nice community, I just want a few things fixed and for the property manager to provide me the code to our community pool. I am just so disappointed with how they have treated us since the lease was signed.

Ro
Review №26

Excellent customer service, especially thanks to Diana DeAngelis. She went beyond and above helping us with the rent house we are applying for. Shes amazing and very helpful.Thank you ~Rosie Gleydura

Tr
Review №27

I personally would like to thank my Lease Consultant Diana, she was very professional and extremely easy to talk to. She helped us through the process of renting our home and made the process easy. Diana was always available to answer all of our questions and to walk us through the application process.Overall I would recommend using this company whether you are a tenant looking to rent or a landlord looking to put your home up for rent.Edit to say, I’d like to thank Maria Hummer and the superintendent Angel for taking care of the flooring issue in my new rental home. Everything was taken care of as quick as possible and it was a job well done. Now i am completely happy at my new home.

Ma
Review №28

Maurice was very professional and nice person, very patient and explained everything

Ma
Review №29

I have had the pleasure of dealing with dolly, she made our application a priority and got us approved for the rental especially in this tough market in lake county Florida. I can’t say or rate how responsive they will be or how things will go since we have not moved in yet but it was a god send having dolly assist me with the application process and approval she’s wonderful and super responsive!

Al
Review №30

We required some maintenance done. Maurice was on-time, incredibly professional, and put me at ease about other issues we were having that werent even on the work order! He was knowledgeable and compassionate about the fact that I wasnt able to vacuum or sweep/mop before he came over. There was NO MESS when he was done; he was very tidy. All in all, great experience. I only wish we had known Maurice in all of the other properties weve rented in the past 20 years!!

Ch
Review №31

Diana DeAngelis was by far the best leasing specialist I’ve ever dealt with.I called towards the end of the business day, not expecting an answer or assistance; however, Diana answered my call. Instantly, I could tell I was in good hands by her tone, enthusiasm, and willing to go above and beyond to look into my application - She thoroughly explained the process and put my anxiety at ease. Within a few days and with Diana’s assistance, the application was approved.

Ma
Review №32

Do better. I would give zero stars if I could. One agent told me that I would be able to get my application fee refunded since we didnt even qualify for the house, and then they stopped responding to my emails. After an hour on hold with another agent, I was told that I couldnt get my $350 refund. These guys are awful.

Ka
Review №33

Diana was a pleasure to work with. She made our initial leasing process very easy. She was responsive and provided all information up front. We were hesitant going from home ownership to leasing at first. Now we are glad we did!

Er
Review №34

The time was right for me to move my family to a better location. After a couple trips to visit the area that we were interested in, we found a house being listed by American Homes for Rent. We were able to make a phone call and get access to the home that day. The house was clean and everything seemed to be in great condition. It was the size home that we were looking for in a great location for all of us.Long story short, the entire process of getting a lease agreement signed and getting moved in was quick and painless. A couple weeks later and we are settled in to our new place and everyone is happy.So far, I am happy with the relationship we are building with our new landlord as well.

Le
Review №35

I rented with American Homes for Rent with a group of friends but ended up needing to sublease out my spot on the lease a few months back. Due to a miscommunication on my end one document was missing for the sublease and I did not realize this until several months after move out. However the leasing agent acted quickly to help me resolve the issue before the lease was up. They were very responsive to emails and I was pleased with the outcome.Thank you!

be
Review №36

This is absolutely the worst company I have ever worked with. Upon moving in you could tell the grass hadnt been cut, there was an ant problem, no garage door opener, I have one house key meanwhile it only opens one door when there are three other doors I basically dont have access to. It took them two weeks to even respond to the ant problem. They never cut the grass. The fan in the master has been broken from day one and heres it is 5 wks later and the issue persist. I explained it looks like it could fall at any moment. I havent even slept in the master due to fear of it falling on me. My property manager Melanie Sotomayor has been contacted 5 times in house to call me and I literally just received an email Friday, not a call as I have been requesting but an email which addressed nothing other than giving me the maintenance number that I already have. I do not recommend this company under any circumstances. They could do much better. I have seen companies like Progress Rent and Verandah Property Management do WAY BETTER!!!

De
Review №37

Very friendly customer service, Diana was able to quickly answer all of my questions. It was made clear that their goal is to quickly get people settled in.

Ma
Review №38

To say Alyssa was a pleasure to work with is an understatement. Not only was she extremely personable but her professionalism and willingness to answer all of my questions helped make my moving process wonderful! I would recommend Alyssa to absolutely everything. Thank you Alyssa!

Br
Review №39

Currently renting. A/C went out middle of summer and there best response is well get it taken care of in 24/48hrs........you pay high rent.......with section 8 accountability......no home owner with there family and children would let that happen. But I guess this is what we get for renting from a Corp.

ch
Review №40

Thank you Diana DeAngelis for all of your help today with my new lease. You were awesome!

tr
Review №41

Working with Alyssa Taylor was great, she was very responsive and communicated everything well with us. Highly recommend!

De
Review №42

Michael was an incredibly knowledgeable handyman who came when we needed our garage door openers fixed! He was very thorough on the history of our house and gave me resources on how to make the most of my new rented property! We hope to see you again soon!

St
Review №43

I have rented with American Homes for Rent since 2016 and have had a great experience throughout. My current property manager Maria Hummer has been wonderful anytime I have needed her assistance and she was especially helpful with my lease renewal. I would recommend Maria and American Homes to anyone looking to rent.

An
Review №44

I just want to say that I just had a wonderful experience speaking to Abby Thrift. Her compassion and willingness to help in a very uncertain rental market, meant the world to me. She went above and beyond to help us, and did so with a very positive attitude. Thank you, Abby!

Am
Review №45

I enjoyed the renting process with AH4R. At the beginning it was hard to get a hold of anyone to answer my questions about where my application process was and why it was taking long. It was totally understandable given it was durning COVID-19 and people were not working in their offices. But after getting approved for a home the property managers I had contact with Maria Hummer and Melanie Sotomayor were very fast in responding to emails with questions or concerns that I had. The house itself was great for me and my family. Overall the process in renting with AH4R was good.

Ni
Review №46

They do a very quick, focused, thorough and efficient job with handling anything that needs attention around the properties especially if you get a man named Maurice! One of the company’s service specialists is always here in the fastest and timely manor and before you know how he’s fixed the issue you had he’s finished up and doing his paperwork, giving you a review of what was wrong and on his way to the next job🤯. They know the difference it makes to be quick to the customers aid and exactly the way to treat people when times are rough as they are at the moment. I give American Homes and most of all Maurice 6 stars once again for knocking it out of the park! Thank you guys!

so
Review №47

Sarah was the best with helping us obtain our rental. She was made sure we had everything and was patient and stayed on top of our case until the end.

Bo
Review №48

Diana is great to work with! She truly cares about her customers and takes the time to follow up with you and make sure that you are satisfied. She is great at Customer Service and works very hard to make sure you get what you need and want out of your new home.

Bo
Review №49

Marybeth McCoy and all the associates in the Orlando office have been amazing! From when we started the application process to the move in process they have been very helpful and informative. This is our first rental as a family and we couldnt be more happy with the outcome! We got a beautiful property at a decent rate. I have to admit I did read the reviews about other tenants not getting response from the property managers and other bad stuff and feel we got supper lucky with Mrs McCoy because she has been on top of everything for us! Anytime I have called with an issue she has handled it in a very professional and timely manner every time. Very satisfied with company and services!!

Ma
Review №50

Wow, I cant speak highly enough of my experience with Alyssa. Ive moved a few times and she made this move the most relaxing (which is nearly impossible) move Ive had. She was extremely patient with my millions of questions and was extremely efficient. I hope everyone gets to work with Alyssa!

Ru
Review №51

I am a new tenant of American Homes 4 Rent and am thrilled with the service I received. Alyssa and team went the extra mile to help me thru the process. I am thrilled with the home I found and am so grateful to Alyssa and all her efforts to ensure it went smoothly!Highly recommend!RA Davis

La
Review №52

I’ve worked in property management so I was skeptical about reading too much into any of the negative reviews, but they are all true. Please take my advice and stay far away from this company. Getting ahold of anyone is near impossible. There is no communication and when you do reach someone they are rude and unhelpful. Most of their houses are still occupied by tenants when they are put on the market. Unlike other companies, they don’t have a system in place for pre-leased homes. The homes can’t be viewed, there are no floor plans, and you are expected to sign a lease (which is binding) prior to seeing the home. Even if the home isn’t acceptable or won’t work for you once you are able to see it. It seems per other reviews that issues in the home after move-in are rarely fixed (I don’t have personal experience with this as we didn’t sign a lease with them, but I’d suggest reading other reviews). None of this was explained to us prior to applying. Their application process is a hot mess. We had to contact them. We waited on hold for 30+ minutes before being able to reach anyone. We were told that someone would reach out to us before our application was processed to answer any questions before proceeding. This never happened and the only reason we knew our apps had been processed was because we got a notification from our credit monitoring program. I could write a book in the short amount of time I’ve had to deal with this company. I know the market is tough right now and inventory is low everywhere, but if you can help it stay away from this company. Stay far, far away.

Ro
Review №53

Beatrice has been wonderful! Not to mention, always willing to help with any issues that occur wether its billing or property. Thank you from the Sheridan family.

Fr
Review №54

Leon was great to work with! He helped in anyway he could and always made sure we were on the same pager through out the whole process!

As
Review №55

This business is one of the many places I highly recommend! You won’t regret it at all .Super professional and friendly.Good communication skills also gets you what you truly are looking for in a place to call HOME .I appreciate all the help you have been giving me to get a place of my own. Thank you so much Beatrice King.

Ch
Review №56

My contact with American Homes 4 Rent was a very positive experience, thanks to Erin Mcpherson. She is without a doubt the best!!! She worked so hard to find us a rental. We could always reach her, any question we had, she answered. She would call us without us having to call her, which was a windfall!! We cannot express our appreciation to Erin enough, she went above and beyond!!!! You know when youre talking to her on the phone, she really cares!!!!! Thank you Erin!

Ca
Review №57

We have had MULTIPLE problems with this company and even more now that we have moved out. We have been trying to get my security deposit back and everyone has stopped responding to me. Property manager and her direct supervisor. We are very frustrated overall with this company. They are looking to take every penny they can however, they rarely responded in a timely manner to our problems when we would reach out. We had a few service orders that were never fulfilled. We had issues all of the time with the stairs that were installed improperly. Not to mention this was a major safety concern as I fell multiple times and was hurt. We dealt with issues trying to get the drawers fixed when they were broken from the day we moved in. We lived in the house for a week without AC in the middle of 90 degree weather-the hottest week on record in Nashville TN. We reached out multiple times and were told that it was “not an emergency”. The overall concern for well being that the American Homes company has for the customers is a joke. The lack of communication is exactly why we were very certain when we moved we would not rent from this company again.We recorded a move out video as we left and sent this to the company who has not responded. The security deposit is being withheld from us as there were pictures sent to us of broken things in the house. Things that were not broken when we left and we have video timed stamped proof. In the video (and pictures american homes sent us from move in inspection) you can clearly see the issues we feel need to be disputed. We have been ghosted by the company who is unresponsive to our emails, voicemails and posts. We have contacted our property manager, her supervisor and the director line multiple times a day for the past week. In the photos and walkthrough video we provided through email to dispute you can see the issues we have with your assessment. The amount they are deducting from our security deposit is not acceptable and we will dispute it at all lengths. We am hoping to hear from the company and have this resolved soon so we don’t have to bring in outside help.

J
Review №58

Diana was so incredibly helpful. She made a strenuous process smooth and easy with great explanations and patience.

Ta
Review №59

Me and my roommates rented with AH4R this past year and every day felt like a struggle. The leasing agent was very helpful and the location of the property was decent at first, but that was the beginning of the nightmare. We would have to submit multiple maintenance requests for anything to get done, and only half the time they would fix the problem. Our screened in porch was ripped due to a bad thunderstorm and it took months and multiple calls to get it fixed.There was severe water damage that we discovered post move-in and the inspector spray painted over the spots on the ceiling and laid down plywood over the rotting and damaged wood. Those were just some of the struggles we had to endure with renting here. The pay system was fairly easy, but they should look into who they hire for maintenance on their properties

Je
Review №60

DO NOT I REPEAT DO NOT RENT FROM THIS COMPANY....WHEN ANYTHING HAPPENS IN THE HOUSE REGARDLESS IF ITS AN EMERGENCY OR NOT YOU WILL HAVE TO WAIT DAYS......WE PAY 1650 A MONTH FOR A 4BD HOME AND SINCE MOVING IN WE HAVE HAD CONTINUOS LEAKS IN THE HOME.....NOT ONLY THAT THEY NEVER ANSWER THE PHONE YOU ALWAYS HAVE TO LEAVE A MESSAGE WITH NO RESPONSE. I WILL FIND A WAY TO GET OUT OF THIS LEASE THE LEGAL WAY.

Is
Review №61

Dolly was absolutely wonderful!! At a very stressful time for our family, she took her time and help our family throughout the entire process! I give her 20 stars!! Thank you!!

Jo
Review №62

Compared to the experiences I have had with MainStreet Renewal, AH4R has really helped me out in the hard times of finding a rental property. Diana and Michelle were amazing help, compared to MainStreet (Who I was on hold with over over an hour) Diana reached out to me! Unlike some companies they actually tried to find the right home for me.

Tr
Review №63

Perfect experience in comparison with my previous rental company. Very responsive and my first service call with Alan was smooth. Friendliest management company that Ive dealt with, and the home is beautiful. Ah4r owns a lot of homes in my community and you can see how much they care as you drive through

Ev
Review №64

I moved into one of the houses back in March/2021 I been dealing with Melanie Sotomayor she is my Property Manager and she is the best ever always responds in a timely manner whenever I email and if anything goes wrong she is there to help me get the problem fixed right away. I give her 5 BIG STARS. I know that at times it can become frustrating when things go wrong but you have to give them time to help you as well.Thank you Melanie for all that you do and I am glad my file ended up on your desk to be my Property Manager.

Su
Review №65

Although were now in a lease with American Homes 4 Rent because there was a home we wanted so badly, the process to get here has been insane. This was a new construction rental that weve been working with the leasing rep on for over 2 months. We were given a date of completion that worked perfectly with our needs but we couldnt get our application on the home until 10 days before we have to be out of our home and still cant move in for another 2 weeks after that. Our reps hands were pretty much tied which was the problem. We tried for months to just be able to apply and put a deposit down to ensure the home was ours but their system wouldnt let them prelease the home until it hit a certain status. Needless to say it has been the most stressful ordeal. We reached out to a supervisor twice with no response. The construction liason couldnt get updates. We have yet to see the inside of any of the homes except through a window because they are gone as soon as theyre listed which is why we stayed on top of this one home for so long. Then there were fees on top of fees upon application. They literally just raised the deposit amounts before we applied. They charge rent for pets on top of a non refundable deposit and force you to keep utilities in their name and then charge you a service fee for it. I have a feeling its going to be a battle to get our deposit back regardless of how well we take care of the home. But we finally have a signed lease.So not a great experience and if theyre going to keep building new communities someone needs to look at the process because its broken.We do appreciate Laura R. for her commitment and making sure no one else took the home we wanted. She was always courteous and patient.

TH
Review №66

The process is smooth to get started and complete. the website is user friendly and easy to use and the staff is extremely friendly and professional! AWESOME EXPERIENCE!!! It all begins with attitude so stay positive!!!

Il
Review №67

Laura R. from their leasing department was AMAZING! Extremely helpful. She kept me in the loop during each step of the application process. Every single time she said she would call me back she did.

Si
Review №68

Im very pleased with your company and more so with Melanies great customer service. I loved her energy, how knowledgeable she was about your companys services and that made me confident in making my next living arrangement decisions. I will definitely refer my friends and family to your company because of her. Thank you, Melanie! - Silaidiv Robles, Florida

La
Review №69

Maurice’s service was excellent. Very professional and took care of all our issues. Thank you for employing such a awesome associate!

Ra
Review №70

The staff did an amazing job from beginning to end! The level of details and the direct communication made everything as simple as possible!

An
Review №71

My husband and I had been trying to find a home to rent for weeks and it had been a nightmare UNTIL I had the pleasure of meeting Laura at American Homes 4 Rent who jumped right in and helped us find a wonderful home. Laura was not only speedy, knowledgeable but very kind and understanding and helped us every step of the way!

Re
Review №72

Wonderful experience. Laura was super helpful, patient and very thorough.

Tm
Review №73

In such a competitive market the agents and representatives i encountered were very thorough and helpful.

Ze
Review №74

Excellent service, called to schedule service visit immediately. Follow up and follow through was impeccable. Very professional, friendly and efficient!

Ke
Review №75

Mechelle was a pleasure to work with getting all the paperwork completed and move forward with the rental. KUDOS Mechelle Vymetal

Fr
Review №76

Great customer service. Fair pricing. Great explanation of costs and fees.

Zo
Review №77

I am a new tenant, my experience has been the best of all the other companies I have dealt with in the past, thanks to Melanie Sotomayor. I would refer my friends and family with no hesitation. Thanks again for the amazing experience.

Po
Review №78

A Huge Thank you to Beatrice King and Maria Hummer in the Orlando office for helping our client with explaining how American Homes 4 Rent works with renting and the step by step process on what he will need to do when applying. He said that you went above and beyond your duty to answer all his questions. He is very grateful and we are as well. Thank you so much!

Sa
Review №79

Diana De Angelis helped me and my family on every step to rent our house.She made an outstanding service, very professional and very friendly!Thank you!!!Santiago

Ti
Review №80

Michele was very helpful in getting this lease done in less than 2 days.

Su
Review №81

During the application process everything was good until I moved in. First of all, I moved in on January 30 and I have to call for maintenance over 5 times already about things that should have been check and fixed before I move in. I didnt let that be a problem to me. Now the stove went out COMPLETELY.. and they are going to tell me that an electronic stove that had something burning in it IS NOT AN EMERGENCY and I have to wait 4 days before maintenance can come and change it... That makes no sense. What kind of policy is that. What am I going to cook on for 4 days? I have people living in the house that stay at home, what are they suppose to do?

Ph
Review №82

Very difficult to communicate with and especially when there are problems with your rental.

pa
Review №83

Out of all the companies that we had to work with during this process, American Homes 4 Rent has been by far the most amazing. Every single time we had a question someone was there to help us. Every single person we spoke to was so kind and personable. What a great team! Huge props to Diana DeAngelis and Glen. We wouldnt be moving into this new home without their help. Diana you truly are from the angels, step by step patience with us. Thank you all so much.

Hi
Review №84

Very quick response, Aquanette is awesome.

te
Review №85

Living at an American Home for Rent rental property has been a wonderful experience. The application process was quick and easy and I moved in without a hitch.. My property manager, Maria Hummer, did an awesome job of welcoming me, making sure that everything was to my satisfaction and letting me know that she was always a phone call/email away. I have only great things to say about American Homes for Rent and would highly recommend them to anyone looking for a beautiful home.

K
Review №86

I have been a tenant of American Homes 4 Rent for just over 4 years. I will have to say I have had a great experience overall.During the time past four years, I have rented two different homes with AH4R. Our Property Manager, Beatrice, has been awesome the whole time. She is a busy lady but always gets back to her tenants in a timely manner. When we moved to the second house, we were in the middle of our lease. She helped make it a seamless transition between the two homes and leases. Thanks B!We did have some maintenance issues at both homes. However, AH4R was attentive and quick to get the issues resolved. All the vendors sent out to address the different maintenance issues were kind and did good work. Thank you to the maintenance department as well.I did not had any issues with AH4R and will recommend them. If you are lucky and get Beatrice as your property manager you will be in good hands.Thank you AH4R for a great experience!!

Ry
Review №87

We just recently moved from a residence of american homes. I can say the house was in great shape when we arrived for our year long rental. When it came time for the closure of our lease I got really lucky to meet one of the field supervisors . Mr.Alan was working at a home in the neighborhood and I flagged him down . Without hesitation the gentleman provided me with some helpful tips to help the move out process . I cant say enough about Mr. Alan he was friendly, knowledgeable, and very professional . He is definitely a great representative of American Homes and the company is lucky to have him. Again Mr.Alan thank you so much for all the help with the move out process you definitely made it alot easier with your advice and positive attitude.

Ka
Review №88

The application process was seamless and quickly. I felt comfortable moving into the home. Now I am enjoying the serene neighborhood. It feels like home.

Br
Review №89

Just made the process so much better as with all moves is stressful. They absolutely took amazing care of our situation and were super responsive!!

St
Review №90

Me and my husband were trying to buy a house but the house fell through because of repairs at the last mintue. We now have to move out in 4 days so we decided to rent a house. America homes 4 rent basically just saved our life! I love the let my self in ordeal it was super convient and can fit anyones schedule. My experience so far has been great! Everyone has been kind and helpful, and most importantly quick to respond back. Me and my family are very grateful. SPECIAL THANKS TO AQUANETTE STAFFORD!! (our leasing specialists).

Ke
Review №91

My experience with American 4 Homes Rent was splendid. I had the pleasure of working with Beatrice, she was excellent. She was understanding attended all my needs and made sure all my questions where answered. My experience was more than expected thank you for this smooth process.Cordially, Keysla Encarnacion

Ja
Review №92

Beatrice is very pleasant and professional to speak with. At the worst moment at my moms house I was able to speak with her and find a solution to my problem. Thank you again for all your help!

An
Review №93

Aquanette Stafford is the leasing agent I’ve been working with. She is very professional and answers all concerns/ inquiries in a timely manner.

Co
Review №94

The absolute worst rental company. Will not address any of your issues, and also are very hard to be contacted. No one answers the phone. DO NOT rent from American Homes.

Ca
Review №95

A NIGHTMARE TO GET ANY REPONSE. THE HOUSE IS DIRTY, NEEDS PAINTING, REPAIRS, ANT INFESTATIONS, FILTY FLOORS. We are considering hiring an attorney since we cannot get any positive response.

Ta
Review №96

Kierra and I are so grateful that Diana DeAngelis worked with us. She was the best! always reliable and willing to help us out. Thank you Diana.

Ti
Review №97

Mechelle Vymetal was the greatest! She made the process easy and simple...Application approval in less than 2days!.....

Al
Review №98

As a family in a very difficult, unexpected situation we found ourselves desperate to find a home at a moments notice. Out of our former rental with a special needs son, my wife with a chronic auto-immune disease we packed our home into U-Hauls and found a hotel. Not easy. Every rental we found, we were under what seemed an avalanche of prior applications...feeling hopeless. we continued our sad search. When we found the rental home at on Rently, we rolled the dice again and applied as fast as we could with heavy hearts of doubt. First we spoke to Angelo at AH4R who connected us with Michelle DeAngelides and when Diana DeAngelis returned our messages we were saved! We are so very impressed with her customer service skills, her compassion and her ability to move quickly and efficiently. Diana has the sort of professionalism that would certainly be an asset to any company at any level. Diana could train a companies representatives on how to treat people the way that they want to be treated!!! Hold on to her because shes the best! Before I sign off, I want you to take a look at the names of each of the AH4R representatives we spoke with. Do you see what they all have in common? Theres an ANGEL in each of their names. Your angels saved us from a tearful. stressful, and desperate situation. Thank you AH4R and your wonderful ANGELS...and to Diana DeAngelis we send our deepest gratitude. We love our new home!

Da
Review №99

These people are not professionals. They don’t know how or when to call, text, email back. They are not close to you so there isn’t an office to go to when you have problem. They will send you emails are not for your neighborhood or home. They won’t know specifics about the home you are renting. I moved in and found the furnace not working. The home inspection was trash. Paint on the wood floors. They sent me the wrong codes to get into the doors. Ugh.

Br
Review №100

Great job and very professional! I would recommend IFM to family and friends in the near future. Thanks again for the service.

Information
29 Photos
100 Comments
3.4 Rating
  • Address:5401 S Kirkman Rd #530, Orlando, FL 32819, United States
  • Site:http://americanhomes4rent.com/
  • Phone:+1 407-233-0013
Categories
  • Real estate rental agency
  • Property management company
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
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