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Lakeside Behavioral Healthcare
4524 Thistledown Dr, Orlando, FL 32804, United States
Comments
Do
Review №1

My review is for the lack of care and treatment received at this facility. The amount of trauma that both my mother and family took away from this place because of their negligence cost us more overall. If you are in need of mental health care - do your research! Read the reviews! Steer away from places for convenience it will cost you your health and more $$ in the long run

Lo
Review №2

My family member has been there several times over the years. Its an extremely unprofessionally run facility. Different departments do not share information and dont seem to know whats going on with a patient. Treatment of patients is very lax. They have not followed state regulations. Recently changed their name to Aspire.

Mi
Review №3

Spent 3 days there. I called Florida Hospital Celebration and told them I needed help. I told them I did NOT want to go to any other hospital. I was told to come to the ER in Kissimmee and they would transport me.That’s where I was picked up by a driver from Lakeside. He came into my ER room and said he was “taking me away”. The nurse scolded him. I was then taken to his shuttle where I was frisked. Spent over an hour on the bus around midnight as he drove around the county picking up other patients. Finally arrive at what I thought was going to be Celebration hospital. It was Lakeside. I was placed in an open waiting room with 4 other patients. The nurse asked each person for health background, SS numbers and addresses. I heard everyone’s personal information that should have been shielded by HEPA laws. I brought it to the nurses attention and she told me to file a complaint.Once inside the hospital I gave them my life saving meds that I’m required to take daily. They took them and refused to administer them for 3 days. There was blood in my shower and on the bathroom walls for 3 days. I woke at 3am with someone in my room lifting my arms. It was a patient from another room. Patients roamed freely in the halls at night making noises so you couldn’t sleep. And anyone could come into your room. Around 7 am each day the nurse would come into my room and turn on all the bright lights, forcing me out of bed.We were all forced from our beds and lined up in the hall. We were then given medications and then forced to the cafeteria. After breakfast we were forced to a video room for the rest of the day where we would just sit and watch loud movies all day. It was torture because I have tinnitus which causes extreme sensitivity to load noise.There were daily fights that would break out, one involving the nurse at the nurses station.The “Psychiatrist” medicated me after a 10 minute discussion. Turned out to be the wrong med for bipolar disease, just made it worse. If I didn’t feel like killing myself before I was placed here I definitely wanted to once they forced me into this horrible facility. Do everything within your power to avoid this place.

Ni
Review №4

It felt like prison. It was such a dehumanizing experience. The staff treated us all like we were some major inconvenience. Being in there made my anxiety worse, and afraid to seek mental help from any behavioral hospital again. Avoid!

Pe
Review №5

This place is horrible. First you have to wait in a vestibule for several hours. Then a nurse checks you out after which yo are taken to another waiting room for many more hours, maybe even overnight. You either sleep in a chair or on a mattress on the floor. If you are lucky and are able to be transferred to any non-aspire facility consider yourself blessed. If not you will be taken Upstairs. In other facilities such as University Behaviral near UCF the wards are divided among high functioning and not so high functioning.At Aspire all groups are kept in the same ward so they cater to the lowest functional group present. This means no reading material (someone may tear the pages out of a Magazine and stop up a toilet, everyone is kept together all, day long. You are placed in the TV room for group and also to watch TV. At meals everyone is shuffled to the dining room. If an activity takes place it is either in the TV room or the dining room. You are part of one vast herd All Day Long.At night, if you cant sleep tough luck. They bark at you to get back in bed. At other places they allow you to sit in a dayroom, as long as you are quiet, and read. The food is atrocious. If you go there for depression you will become more depressed as the days poke along. Do Not Go There and Do Not allow anyone you love to go there. Advent Orlando, University Behavioral near UCF and its sister hospital across from Seaworld are vastly superior facilities.

We
Review №6

I have not been here myself nor have I had any personal experiences. I have heard from many teens and children, whome I personally know, that the quality of care is not the best. I do understand that this is a Behavioral Healthcare Facility and that certain things are out of the hands of the workers but thats exactly what I mean its supposed to be a healthCARE facility. Where is the care? Locking children in solitary confinement is not humane. Leave that for the prisoners. These children need psychological help. If we throw them into these cell like facilities the problem will only become worse. Majority of these children have had horrible things happen to them which is why they lash out. Help them, dont lock them up.

Ma
Review №7

Im currently living here and feel I have a true home with true friends. Great to be loved!

Is
Review №8

I pooped my pants because they wouldnt let me go potty :(

Wi
Review №9

Dana shoemaker works here and she loves her job here.

Da
Review №10

Awful. Just awful. The way they treat the patients like idiot dogs is inhumane. If you have no other choice, good luck.

Ha
Review №11

Went here and got even worse than when i came in lmfao

de
Review №12

This place was hell on earth

Fa
Review №13

Shut this place down.

Sl
Review №14

Hell on earth.

Information
14 Comments
1.9 Rating
  • Address:4524 Thistledown Dr, Orlando, FL 32804, United States
  • Site:https://aspirehealthpartners.com/
  • Phone:+1 407-291-6335
Categories
  • Mental health service
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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