I’ve been using Dr. Jacks since I bought my home 21 years ago. I do not see any bugs and if I did they come right back out. John is wonderful- he’s like family and we trust him to come in with our garage code when we are not home. That said the 2-3 men prior were awesome as well. Their employees stay which says a lot about the company. We use the quarterly pest control always and also use the lawn service for weeds once or twice a year for maintenance. We also had fleas once and utilized that service as well. Zero complaints!!

Dr. Jacks has been servicing our lawn for 20+ years. This past week I called them out for a suspected rodent problem in the garage. The front desk put me through to Mr. Jim Reinhardt himself, who then patched me over to their critter control expert Jay, who then called me -- all in less than an hour! Jay came out that same afternoon, quickly determined that the issue was not rodents, but lizards and roaches, much to my relief. He then did an exterior inspection for entry points to ensure we had a proper barrier to entry. He was super professional, right on time (actually early), extremely friendly, very engaging and conversational. He took the time to explain to me how to identify the type of critter by their droppings. Was very interested in helping me to understand this so I can identify things myself first, next time. All of this, and no charge! I wanted to pay them something and he said, no, that is their policy for a first visit. I later emailed the owners to say Thank you!. This is what is known as excellent customer service. Not just talk but performance. Everyone in the office acted quickly and cheerfully to address my concerns. Wonderful! Dr. Jacks is the best. We will be a customer for life.

Alex, the tech was very polite, knowledgeable and professional.He answered all my questions. He advised me of other services your company has to offer. He went over the contract clearly. His hand writing was good and easy to read. I was outside the second time he came to service my yard and he politely asked me if I was satisfied! Yes, I am very satisfied!I love to go barefoot and now I can walk in my yard and not have ants biteme.Very satisfied customer,Judy Bass-Elliott

I have used Dr. Jacks for several years, for multiple services, and have always been extreemely satisfied with their work and their professional service delivery. Primarily, Craig handles my lawn service care and he does an outstanding job. You will not be disappointed with Dr. Jacks!

Amazing team!! I had an unfortunate experience of rats in and around my home. The Dr. Jacks team was at my home in less than 24 hours putting my mind immediately at ease. The instructions, advice, and care that was given was beyond my expectations. They took the time to listen and honestly were truly caring throughout the process. There was constant follow up and professionalism. I would recommend Dr Jacks above all other companies not only for pest control services (which I have had for 8+ years) but dealing with rodents/wildlife in general. Thank you for an amazing job team!!

Fernando is the absolute best. He is so knowledgeable, professional and our yard has never looked better. He is helpful and so patient answering our many questions and every recommendation has made our yard more beautiful and lush. We can’t say enough about how happy we are with Dr. Jacks but Fernando really makes the experience. Thank you!!!

Great honest advice that probably saved me tons of money. Didnt try to sell me anything I didnt ask for. Great experience.

Weve been very pleased with Dr. Jacks services so far with termites, exterior and interior pest control and wildlife removal. They are professional, courteous, on time, humane and give great value for money through honestly assessing prevention and treatment solutions without adding unnecessary services promoted by other companies. They captured video of a rat entering our attic through the roof, installed a one way door, monitored to make sure rat had left, and closed everything up, along with kindly offering to take care of a few other issues on the roof since they were already up there! Highly recommend and will refer to all our friends. Thanks, Jim!

We have lived in our home for nearly 18 years, we are the original owners. Dr Jack’s has been our pest prevention/control provider the entire time. We’ve also had the same technician, Larry, the entire time. The service has been exceptional. I think the fact we’ve only had to have extra service calls TWICE in nearly 18 years says something, especially in Florida!Best wishes to Larry as he moves on to the exciting retirement chapter of life. We’ve appreciated your excellent customer service over the years. God Bless

Craig does a wonderful job going into detail to make sure our lawn looks great

Hi Larry You have taken care of my beautiful Colonial home for 30+ yrs. It has been bug free which was a big concern raising children in a chemical free environment. I love how you sweep the cobwebs from my eaves & columns. You always greeted me with a smile. Thank you so much & we wish you a happy Retirement. The Walker family

I cannot recommend Dr. Jack’s enough! We tried absolutely everything to get rid of our roaches but Dr. Jack saved us! They went above and beyond to make sure every area was covered and did a very thorough job. They were extremely knowledgeable and answered all of my questions and had great tips and tricks to keep bugs away. I was so pleased with their services, if I ever have another bug issue I’m going straight to Dr. Jack’s!

Jay at Dr Jack’s was prompt, knowledgeable, very thorough and reasonably priced. We would highly recommend him to handle any rodent issue.

Jay came and got rid of our squirrels and rats who thought our home was also theirs. As a company, they don’t hurt the rodents, but outsmart them with one way doors and cameras and T-shirts to stuff the holes. Jay was always respectful, great with communication, and persistent. When we still heard noises, jay looked all over our roof and realized previous pest control had not done a thorough job to seal the rodent entrance. We feel so much better knowing that no rodents are munching on wires and wood. And it’s nice to not hear them anymore!!- Jamie Hsu

Been working with Dr Jack’s the last 4 months and they’ve been doing a great job! They brought our grass back to its original beautiful green, always on time and they are very nice people to work with. Couldn’t ask for more.

Dr. Jacks is awesome! We have used them for 22 years for lawn, pest and termite protection since first purchasing our new home!They recently took care of a rat problem! Jim and Jay were great from inspection to solutions to post inspection! Knowledgeable, professional, responsive and caring.You won’t go wrong with this family owned business for your pest, lawn or wildlife needs!

Dr. Jack’s has been a great lawn care company over the past several years. They stepped in and resolved existing issues with my yard, and they’ve consistently maintained the level of quality ever since. A big reason for that level of consistency and quality is Craig, my technician during these years. His attention to detail is like no other tech I’ve seen. His knowledge of the trade is also superior. I recall early on, when Craig went around the house with me, explaining this and that, how they’ll treat it, what things to look for, and more. Craig has stood by his promises and that’s why I’m a Dr. Jack’s customer. Not to mention, an added bonus is that Craig is a joy to talk to while on the job. He’s got a great personality and attitude toward life. I recommend Dr. Jack’s...ask for Craig! (if possible)

Alex is always professional and kind. He explains the service he is providing and is helpful in answering all of my questions. I have complete confidence in Alex and Dr Jack’s

Jay was extremely helpful with our critter problem. He made sure that the opossum, rats, and squirrels were safely out of our home before Jim came out and closed up the opening which granted them access inside.

I have been using Dr. Jack now for 6 years. Craig has been my service technician during this whole time. Craig is extremely knowledgeable, professional and always friendly. When I’m home and I ask, he always explains what he is doing and why. I give Craig an outstanding rating. I trust his advice on caring for my yard.Thank you for your service.

Thank you Larry for your many years of service. You have been our technician since we moved into our house and you are such a kind person. I have enjoyed our talks over the years. I wish you a happy and healthy retirement! Enjoy your time! Sincerely, The Bauer Family

Dr. Jacks has provided superior service to me for the last 2 1/2 years. My lawn is the greenest on the block! My technician Alex is the best! Whenever I have had an issue of concern, they have always addressed it promptly. Would highly recommend.

They are a very professional team. Knowledgeable, very thorough

Dr. Jacks was so great to work with! We had critters in our attic and the approach they use is awesome! Highly recommend to anyone needing help getting rid of free-loading critters 😃

Jay was so helpful in resolving our rodent issue. He listened to our concerns and explained the process very well. I was happy to be working with Dr. Jacks!

Craig goes above and beyond all expectations. He fixed a sprinkler head and wouldn’t let me pay him for doing so. He is very detailed about the needs of my lawn and doesn’t take any short cuts. I will recommend to family and friends.

Larry,You will be well missed. You are a kind, considerate and most of all respected young man. I already miss you. Enjoy your retirement, but please let your wife use the remote control once in a while??? May God bless you abundantly.Thank youJanet Kirlew

We have been a customer since 2004 and Larry has been our tech from the beginning. Larry has always been helpful, considerate of the kids and dog when doing anything around the house, and an overall nice guy. We will miss him and wish him all the best in his retirement.

Had squirrels in our attic and a friend had used Dr Jack’s for the same service and spoke highly of this Company. They responded quickly and solved the problem very efficiently. A very fair charge for the service. Highly recommend using this Company.

Larry did a great job for years at two different homes we have owned. We will miss you Larry! Good luck on your retirement!

Enjoy your retirement Larry! Thank you for taking great care of us all these years. Best wishes! The McCarthy Family

Craig and the entire Dr. Jacks team have been working with me for several years. Very professional, they are always checking the property and giving me feedback. Sometimes it a broken sprinkler, or they will tell me if Im watering too much or too little, or make suggestions on replacing plants that might do better in the desired locations. Craig in particular is a superstar. Over 5 years Ive never had to point something out to him. Hes always proactively inspecting and looking over the property. With over 2 acres of land, thats a huge help. Thanks guys!

I contacted Dr. Jack’s through a referral and I couldn’t be happier! I showed them where my current maintenance company had fallen short in addressing a chinch bug infestation all over my property. Craig is working hard to bring our healthy lawn back. He’s also been very informative and professional.We thank you!The McCoy’s

Craig has been our lawn tech for 12 years! He keeps our grass looking beautiful! Very dependable and thorough!

We’ve been using Dr Jacks for our quarterly pest control for years and they’ve done a great job but we’ve had other issues recently (we live in an area with a lot of trees) and needed their services and they’ve been very helpful with those as well. The owner Jim is amazing and quick to respond!

We wish Larry the best life after work era ever! He loved working on our home and we loved having him while we did! Truly a one of a kind!

Dr. Jacks is and has been very professional with their quality of service. Our dear friend Larry was very knowledgeable and a true asset to the company and will be dearly missed. All the best!

We hired Dr Jacks right after we resodded our lawn and it has looked amazing now for years!

Larry has been coming to our homes for over 20 years! We will surely miss him. Good luck, and all the best on your retirement!

Larry, congrats on your storied career. We loved your service, professionalism and responsiveness. Enjoy retirement!!The McNertneys

Service technician is Craig. He is professional and offers advice for optimal lawncare. Our lawn is healthy and well maintained. Appreciate his service.

Dr. Jack’s is always professional, does a great job and follows up to ensure we are satisfied with their service for pest control and lawn service. I highly recommend them!

Larry King has provided pest control service for us for over a decade. We wish him the very best.Happy Retirement !!!The Escobar Family

Everyone at the company is very professional. Craig our service man does a wonderful job always asking if we’re having any problems and if there’s anything else we need. He always calls ahead so we can bring our dog in and we never have any insects in the house. I would highly recommend them.

Larry is a good person, very respectful and a huge asset for Dr. Jacks. We will miss him and wish he has all the happiness in retirement that he deserves.

Larry has done a great job keeping the pests away. He always answers my questions and gets me the help I need to solve the problem.

I started reading reviews on local pest control companies in May of 2018 because I had a really bad spider problem. The big, super fast scary kind! I was also starting to find roaches as well. I have a lake behind my house so I get tons of different creatures and lets be real, this is Florida, they are everywhere! Im happy to co-exist but do no want them IN my house! So after lots of homework I decided to go with Dr. Jacks and I couldnt be happier! I went from having almost 5 giant spiders in my home a week to having maybe 4 in the last year! And not one roach since the first day of service, awesome results! Plus all of the employees are helpful and friendly! I recently called in with questions about snakes and the owner got on the phone with very honest and helpful information.I definitely recommend Dr. Jacks to anyone looking for awesome service and competitive rates!

So happy with Dr. Jacks’s service! Alex is professional, friendly, knowledgeable and keeps our yard looking great!

We just started service with Dr. Jacks and are very pleased so far. Everyone weve talked to on the phone has been polite, friendly, professional, and helpful. TC, our yard technician and the main reason we contracted with Dr. Jacks, gave our yard a great deal of attention and left us a detailed report. I would highly recommend Dr. Jack.

I have been a satisfied customer of Dr. Jack’s for many years. In all those years I have never had a roach, ant, or any critter in my home. Larry does an amazing job and always explains what he sees and fixes it.Don’t let him get away from you, he’s a gem. Marilyn Hewston

Have been wanting to call and report to management that the young man who has been doing my yard for the past 5 years has done the best job ever. My yard this winter, and going into spring, is in perfect condition. Traditionally, my yard normally deteriorates in Winter, but not this year. I stopped today and talked with your tech, I think named Eric, and asked him what new chemicals he was using, and he assured me that there no new products. He told me that he knows the conditions and what to expect in the yards he cares for, and has gotten the to know this yard, and now understands what to apply, and when to apply certain chemicals. Believe me, I am a very happy customer. I can not believe what he has been able to do, and I now realize that his treatments are carefully calculated based on his experience with this particular yard, and he has gotten it perfect.--Bill Hider

A+ company! I had an issue with squirrels that had gone on for 5 weeks and Dr. Jack was the 5th company to come out to my house. They were the most honest, reliable and thorough of all. They resolved the issue extremely fast and were very kind, understanding and affordable. I will be calling them with any needs in the future. Highly recommend!

I have used Dr. Jack’s for years. Jim is very knowledgeable and always goes above and beyond to help his customers.

I love him. I will miss his smiling face!

Dr. Jacks was very responsive and stuck with the issue (Raccoons in the attic) until it was resolved. We appreciated that they don’t kill, and had alternative means in which to shoo the raccoons (momma and babies) out.

Superb service and follow up when required....Larry always did an outstanding job and will be sorely missed.Michael Kiem

Great pricing and very knowledgeable staff. I hired them for our business, treasure kids academy and they have been awesome!!! I could not ask for better. You will not be disappointed

Larry came today to treat the spider invasion we’ve been having for Several months. He said he sprayed and cleaned the spider webs and it was a lie. I came out to asked him to clean up the webs and sprayed but he didn’t. I am canceling services with Dr. Jacks because they are not treating the spider pest I had been having for months. They charge for services never rendered because there is many insects around home. I will not recommend this company. Service is horrible.

We have been customers for some 30 years and are pleased with the service we’ve received. We still prefer to pay by check. I would add, however, that. 5% is no incentive to pay a year in advance. Ten percent? Possibly. As I’ve mentioned before, if you increased this discount, you should see a position response—especially from me.

Friendly, Professional and Fair Priced.

I am so pleased with the results of Dr. Jack’s service. My neighbors compliment me on my yard and how beautiful the grass looks. Thank you Dr Jacks!

I have been a long time customer for both pest control service and termite bond. The professionalism and quick response I receive from Larry and Dilly are greatly appreciated. I could not be more satisfied!

John is very professional with good customer service. Always calls to let us know when he will be here to do our service. Good employee.

I have tried several pest companies over the years and am sticking with Dr Jacks. They seem to have the best formula to keep the pests at bay, and are not overpriced.

Dr Jack’s has been taking care of my pest control and lawn care needs for 6 years. Stellar results, affordable, and professional.

Great service for pest control, lawn care and wildlife removal! All of the office staff and technicians are knowledgeable and they really care about their customers. Extra service calls are responded to promptly. And as a bonus, they are a local company and actually have an office line that is answered by a real person!!! We have used them for 3 years and are completely satisfied. We have also recommended them to family and friends.

Very informative and efficient

Dr. Jacks very professional company and Excellent services, will highly recommend.

Dr. Jacks is a fantastic company. The response time & quality of work is wonderful.

Top notch customer service. I filled out their online request in regards to pest removal late at night and received a call from them first thing the following morning. Jim was over by the end of the day and provided a wealth of knowledge I would otherwise not have. No more pests in my roof! Is it the cheapest? Probably not. But if you want it done RIGHT these are the people to call.

I have lived in the same house since 2004. I hired Dr Jacks because they were doing a neighbors yard. I now have no grass at all on the front and side. They totally burned it out. My back yard lost almost 1/2 of new sod. It only took 2 or 3 months for this to happen. They refunded some money but that will only cover 1/3 of the cost to fix. They gave nothing but excuses.

About to fire these guys. Most of my lawn looks good, but the part that doesnt looks really bad. Ive had to remind them to come out. Theyve done my lawn for over a year so they own it - Ive got weeds 18 x 36 in area that will need to be sodded when my new company kills it.

Craig Neumann at Dr Jacks has been maintaining our property for many years. We couldn’t be happier with the results. Craig is top notch! He is always professional and knows exactly what our yard needs. I highly recommend Dr Jacks and if you can get Craig that is a bonus!!!

Larry my technician was the best!!

Call to complain about his driver road raging in front of the post office in Winter Park then chasing me in a company truck. The owner say he cant believe it. So if your going to have s person with that much rage driving your truck you dont even deserve 1 star

Their product simply dont work on grass, my St.Agustin and Bohemian grass saw no progress from their treatment even though technician and supervisors came many times with empty promises. Their treatment have damage part of my St. Agustin grass, and they dont even want to re sod it, I will be reporting them to he Better Bureau Business for un professional business.

Excellent company with great employees. Highly recommended.

I have used Dr. Jacks for both lawn care and Pest Care both inside and outside, for 2 years now. I have the best lawn in the neighborhood by far and in a live in a subdivision in Hunters Creek, where you are required to have perfect lawns, never had a problem with them and would recommend them to all.

My Lawn/Shrubs/Palms never look better.

Craig with Dr. Jack’s is awesome!

Rick R is awesome and Jenny is cool

Customer service is horrible. I used Dr. Jacks for the last 5 years. Over the last two years my lawn has deteriorated and many of my shrubs have died. I called them on many occasions and there was no change. Avoid them at all costs.

Skipped an application

Bad service

Have worked here 9 years

Craig has been very thorough with his problem solving in a DRY area of our yard. Great persistent work!!