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Orlando VW North
1050 Lee Rd, Orlando, FL 32810, United States
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Orlando VW North

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Ka
Review №1

Wow, what great service here! I worked with Brett & Brandon and don’t have enough good things to say about both of them and this dealership. Everything went seamless and quick. I would definitely recommended this dealership!

As
Review №2

I never thought I would trade my Infiniti in and I did. It was bitter sweet.🤗 Huge thank you to Wayne, Danny, and Angelo at Orlando VW North for helping out!! They were patient with me and very informative🙌🏻 10/10 recommend them!!

Jo
Review №3

Bought a new 2021 Atlas from John. Did a great job at showing the options. I always recommend doing extensive research on the vehicle you want. Make sure to know the options and features you can live without as you might not always get what you want. I was able to get what I wanted, but had to wait a day to get the SUV. All in all pretty easy transaction, the F&I manager didn’t try to upsell me on anything which was refreshing. I’d recommend this dealership. I haven’t had a positive experience at a dealership like this in a long time.Helpful tip: Always negotiate the price and not the monthly payment. It’ll help you out in the long term!

Ca
Review №4

Internet Salesman Al was very prompt on communication and had the vehicle ready at the appointment time. The purchase process was very seamless, smooth and I was out the door with my new vehicle in about an hour. I am extremely pleased with the service I received and will look forward to doing business in the future.

Ti
Review №5

My car was serviced here because my AC was not working. My service advisor was Mark A. It wasn’t a easy fix for the dealer . I had to leave my car s couple of days with them.The results were outstanding. Well deserved 5 stars. Highly recommended.

De
Review №6

Stay far away from this VW dealership. Went in to look at the new Jettas. A salesperson Brett was first to help. My wife picked a car out and let him know she needed to be under a certain amount for payments. He said that was impossible and lied to my wife. We found out we are paying almost double the normal lease payment of the car we picked. He lied to my wifes face and rushed her out the door. Morning after we asked if we could void sale and all the finance people there lied and said that would be impossible. They also said every website online calculating prices is wrong. Horrible customer service and just lied to my wifes face over and over. Do a lot of research or you will for sure get taken advantage of.

Ja
Review №7

I would strongly recommend Orlando Volkswagon North to anyone. The Service Department was excellent. Cr the time I arrived to have my vehicle looked at to the time they called me to pick up my vehicle the we in constant contact with me letting me know the status and going ons of my vehicle. Mr Rutherford was amazing along with your parts dept guys. Excellent job OVN

Ev
Review №8

I cant thank Brett and Orlando VW North enough for selling me, at a great price, my 2019 Honda Fit! What a wonderful, non-pressured, buying experience. I highly recommend this dealership. Thanks again! I will be back for my next car.

Ju
Review №9

Brought my 2020 GTI is for a few issues. All seemed to be going well. Few days after they had my car I get notifications from the car that it’s exceeding 83+ MPH. I called the dealer asking why my car was the car doing those speeds as the issue I brought it in for only happens when the car isn’t moving. I was told the car never got up to those speeds. I no longer felt comfortable leaving my car with them told them I was going to pick up my car right away as I didn’t not trust them anymore. Mark hard the nerve to get upset with me and tell me I was being difficult because I was coming to pick up my car right away told me I needed to wait 24 hrs so they can close the case with VW Tech-line. I told them no I’ll be picking the car up ASAP. When I got to the dealer Mark refused to say 2 words to me wouldn’t even apologize for the dealers appalling behavior. I get my car back steering wheel, seats, radio, and mirrors all have been messed with. The very next day I take it to another VW dealer I noticed my front right wheel has been damaged. Orlando VW North marked the two wheels had been damaged front left and right rear not front right. Not only did the dealer damage the front right wheel they also scratched up the steering wheel. When I asked to have the GM contact me about these issues nothing. VW America is trying to help but the dealer is saying they didn’t do it. Kenny the service manager when I told them I was picking up my car ASAP said good and we can part ways. Unprofessional behavior. Because I asked them not to be rude and unprofessional and that I didn’t trust them with my car anymore they asked me not to do business with them anymore. Like I was going to after you all damaged my car and refuse to fix the damage.

Ro
Review №10

I had a fantastic experience purchasing my 2021 Atlas from Al! It could not have been easier. I test drove the car at the dealership, but other than that, we did all negotiating and paperwork from the comfort of my house! He even delivered the car to me at home which could not have been better for my busy schedule! Thank you so much for showing me how painless buying a car can be!

Aa
Review №11

Worked with Al after a long day of going to other dealerships. The difference was apparent from the beginning! Hes a great salesperson who was very honest and helped us weigh the pros and cons. We are very happy with our experience and look forward to enjoying our new Atlas.

Cu
Review №12

The best Dealer experience I ever had purchased a 2021 TIGUAN HOWARD Was amazing love this place I recommended I can’t wait to go back to trade in my car in a couple of months

He
Review №13

Have brought my VW to other VW dealerships in FL but this one is the best by far. Such nice folks who work maintenance/vehicle service that I will not go elsewhere. Thank you for being so awesome!

He
Review №14

I have been trying to buy an Atlas for 3 weeks. Long story short, Ive been getting the run around with 4 Dealerships (Napletons in Orlando, Sanford, VW Brandon, and Tampa). I dont know why, but I never reached out to this dealership, and I am sooo glad I did! I called and spoke to Brett Gold on 4/21 on a Wednesday and told EXACTLY what I wanted and how I was getting the run-around. Within 2 hours, he called back and said I found the vehicle I wanted at a sister dealership, but he needed to confirm which vehicle they needed to trade to seal the deal but he has it. Brett was very responsive, helpful, and informative. He was considerate in knowing I didnt want to be at the dealership long and do the whole negotiating hassle. He even recommended I try the finance through the dealer and I ended up with a sweet deal of getting 0%!!!!!! This conversation started on a Wednesday afternoon, Thursday went to get my vehicle from Melbourne, and on Friday, at my leisure, we came to collect our new vehicle! He and Dan (The finance guy) were helpful and patiently answering all of our questions before and after signing.Brett still has been helpful with answering questions about operating the vehicle here and there LOL!

ro
Review №15

Great place to shop for VW. CHRIS is hands down the guy to meet. I told him what I wanted and the price I can afford. He did the whole hunting and msg me when the car was found. Purchase was don in less then 1 hr and price was very close to what I wanted .CHRIS IS THE GUY TO DO BUSINESS WITH

Pr
Review №16

Im a quick buyer. I contact the manager Robert. He handed me to a salesman who had to go back to his manager, Robert, with approvals.I left and made a deal better deal elsewhere within 20 min directly with the manager.Update: Im continuing to get phone calls in times if I dont wish to be called and I didnt opt in to any such phone calls. Be careful if you value your privacy do not give them your information.

Ja
Review №17

Was in for normal maintenance; oil change and tire rotation. I only waited about an hour and 20 minutes. Nice service department. The service writers were friendly. I would recommend this dealer for service.

Je
Review №18

Great service, great deal. Will be back in spring for another

Ro
Review №19

Great experience. I’m from Ohio and needed to have a headlight and key fob battery replaced while in FL. They also checked a couple of service alerts for me too. There was a warning light on but it was related to the headlight. I sat in the showroom and used the WIFI. Fast, friendly and customer oriented. I highly recommend David Maus VW for service.

Ty
Review №20

This is a great dealership. Very honest and upfront without pushy sales. Chris in sales was a huge help. Polite, honest and helped me with what I wanted without unwanted sales pressure.

Da
Review №21

Me experience wIth Orlando VW North service department was outstanding. We wanted to get the dsg transmission serviced because we were sure it had never been service. It now shifts so much better. Other problem areas were pointed out to us, with now pressure, so we had them fixed also. I feel confident enough now to take the vehicle on a long trip to Maine. Also thank you for the military discount. You are our new go to repair shop. Worth the hour drive.

Ku
Review №22

Johnathan Melendez was a great help, he answered my many questions about the car/buying process via text and got me in and out within 2 hours. The finance man was also great, no pressure to purchase any additional add ons. Would definitely recommend this dealership.

Er
Review №23

Mike in the service department did an excellent job addressing my service need in a timely fashion. Thank you, for a positive service experience!

Br
Review №24

I had the opportunity to work with Bret Gold for the second time in 2 short years, and he came through once again! We picked up a Brand New 2021 VW Atlas R-Line and with Bret’s help got the best deal in the process!Thanks again Bret!And Danny in finance is a great guy as well!VW North Orlando is great

Fr
Review №25

I can’t say enough about this dealer. I was car shopping for an arteon and Al was amazing. The management and finance managers were outstanding. First dealer I’ve been to in awhile where I didn’t feel pressured to buy. Plus they seem to get the best deals.5 stars. Thanks again guys!!

Ma
Review №26

Bought my first car here and follow up service was great almost a year later !

Za
Review №27

This was a great shop to go to. They fixed my a/c and a few recalls in half a day. The service was excellent. I will come back for any repairs.

ma
Review №28

The service staff is not very friendly.. its not a welcoming feel when you walk in . They are strictly business, no smiles no small talk no customer service . Kind of short, to the point and direct. Wich I guess is okay but Id like to be greeted with kindness and have some type of customer experience.

An
Review №29

We just had a new baby so we needed to purchase a bigger vehicle for our family. We decided to purchase a 2018 VW Tiguan from here our sales rep was Al he was amazing, very informative and super friendly! Everyone here at VW north Orlando made the experience worthwhile and was easy-going. After, everything was done we are happy with our purchase and all the effort put in from everyone! Thank you guys! (:

Da
Review №30

After having my Beetle totaled and needing a new car fast, I came here after having a not so great experience at another dealership. I worked with Al Rexha and he made the process with getting my Jetta quick and painless. He knew what I wanted when we began the process and he made sure that happened without trying to sell me something I didn’t want. This was by far the best car buying experience I’ve ever had. I will definitely be returning here for any service my car needs and when I am ready for a new car.

Ca
Review №31

We worked with Brett Gold and he did an amazing job for us. He made something I thought was impossible, possible! Im now back in a VW!! ❤🙌🏻 I highly recommend this dealership, everyone was super helpful. The finance team was awesome and quick!

Ta
Review №32

Thank you ! I was able to get a same day appointment & was seen by 12 noon & was done & home by 1PM. 💯 satisfied.

An
Review №33

The trip I took from Mississippi to North VW Orlando was well worth it. My salesman was Danny Gaines. Danny was very knowledgeable about my truck from day 1. He was always available to answer my questions no matter what time I texted, called or emailed him. Danny, the manager and the finance team really made this purchase super easy for me. I would highly recommend North VW Orlando to anyone.

Ch
Review №34

Adam Rutherford in service is absolutely amazing. As someone who spent many years in all aspects of the auto industry, I despise going to dealerships. I had just driven 1500 miles to Florida when my AC and Fan stopped working. They put me in a loaner and tried to diagnose the vehicle and then the dreaded words “we tried twice and could not duplicate!” Adam listened to me and trusted in what I had to say. He took my car home that night and was able to witness for himself it happen a few times. Soon after the next morning the tech duplicated. They ordered the parts and got my vehicle done expeditiously knowing I was only here a few more days. Adam went above and beyond, was a amazing, and in my humble opinion again as I had been in auto industry many years and managed many people deserves a promotion especially considering his length of employment.

Hu
Review №35

Very nice staff as well as complimentary water and coffee. Much appreciated and fast service

C
Review №36

Requested and confirmed an appointment for an specific vehicle. I arrived there to be told; sorry that vehicle was sold 2 hours ago. While I understand is first come, first served; I wish they would had the courtesy to call or text to let me know the vehicle was no longer available rather than making me waste my time and gas driving there for nothing.

HA
Review №37

COME GET A GREAT EXPERIENCE WITH THE ORLANDO VW NORTH TEAM

Me
Review №38

I just purchased a 2021 VW Atlas from Al Rexha at this dealership yesterday. To say that the entire experience was an absolute pleasure would be an understatement!!! Best car buying experience in my life by far! The customer service from everyone at this dealership was top notch! I highly encourage anyone looking to purchase a vehicle to do so through Orlando VW North!!!

Ro
Review №39

The staff and employees were very nice and helpful and just an all around wonderful experience!!! Future visits will definitely be made at VW North!!! Thank you all again for this amazing experience!!!

An
Review №40

Picked up my 2021 VW Atlas. What a fantastic experience! Bret Gold is awesome and a very knowledgeable, and informative VW Specialist. He made this purchase so seamless. This was my 3rd brand new vehicle purchase and by far the best! I highly recommend this dealership for your next vehicle.

Gi
Review №41

By far the best car buying experience I have ever had! I sent out an inquiry for the 2017 vehicle I saw online and Daniel Gaines was the salesman that responded. He was determined to earn my business from the start. He did everything in his power to give me the best deal out there and he absolutely did! I could not have asked for more. He worked with everything I brought to the table even with the issues my trade in had. He made everything possible from a smooth transition, to the car buying experience, to even getting me the payments in the price range I wanted. When I walked in the dealership, Danny had everything ready for me to sign and ready to go. I love my new car! I would definitely recommend this dealership to anyone! Go to salesman Daniel Gaines! You will not be disappointed!

Le
Review №42

Took my 2014 VW Jetta in for oil change and a few other items. While it took 2 days to finish all repairs since they were short handed, the Safety Check overlooked my driver side front headlight and DRL that were out. I noticed when i picked it up but didnt have time to do anything. I went to replace the headlight and DRL on the drive side and found the headlight dust cover laying loose. There are obvious toll marks around the area which i quickly discovered why. The DRL is frozen in place and cannot be removed, thus the tool marks. There is nothing i can think of that you could get leverage with to break the DRL loose. I dont care about the tool marks they are inside near the back of the light. I care that i was not told and nor where the lights replaced. I call about it and am told to schedule another appointment next week which again will take an unknown amount of time. This is a safety item on any vehicle, not a nice to have item, the headlight which i replaced was easy, the DRL is the problem. I can only guess at what other safety items were overlooked. So I guess Im on my own. Time to try another shop.

A
Review №43

The staff here is amazing and they always have a huge inventory to choose from!

ma
Review №44

My wife just purchased a car from this location. The reps were very respectful and responsive. The entire process was not time consuming at all and many of the details were discussed via phone prior to entering this location.

Ku
Review №45

Robert and Chris Parks from the Internet Dept were great. The whole transaction was smooth from locating my dream vehicle to finance! They minimized my time in the dealership which is quaint and comfortable. Definitely recommend if youre just looking or know what you want!

Ji
Review №46

Did a real good deal for me bought the car there a year ago and it still running strong 👍🏻

Ma
Review №47

Mark provided me an outstanding service! Comparing to all dealerships I’ve been before I never had such a great experience as this time thanks to an extreme calibrated, professional and kindness team. I was respected as a human being as well as my money, was heard in detailed and I really appreciate this.

Me
Review №48

Great experience with my 2021 purchase. Professionalism with a relationship based staff was key! Brett Gold was more than sales and helped answer every concern or question within seconds before even meeting me. Afterwards, he took the time to help make the transition from my trade to my new car effortless. The attention given made me feel more like a friend or relative than just a buyer. Finance was also just as courtesy and effortless with a great experience.I would highly recommend reaching out to him and their location for you next car.

Ne
Review №49

Friendly staff, if you need a part they can get it quickly, accessory installation was quick and efficient, installation fee was adequate. compared to other VW dealerships, their accessory store could be a little bigger and offer more selection, everything is in the back with very few accessories displayed.

Ja
Review №50

Recently bought a 2022 VW Taos. Raul was incredibly helpful and made the process quick and easy. Next time Im looking for a new vehicle, Ill be headed back to this location.

Jo
Review №51

Mike is a great service rep and gave us good prices on our service and repairs. It was a pleasure to deal with you and if and when we are looking for a new car, we will definitely put shopping at OVWN as a priority.

Da
Review №52

We went in there with a goal and they provided us better! It was the quickest process / time Ive spent in dealership, got the car and with amazing customer service! Shout out to Danny Gains and John C they were the best Sales professional.

Ha
Review №53

After 7 months of looking for a vehicle I accidently stumbled across VW North and the minute Danny G. Answered the phone I knew I would give VW North my business. Purchasing a vehicle can be stressful; however they made the deal happen and were extremely honest and EFFICIENT. Thank you Danny so much for the top notch customer service and finding my daughter and I a safe and reliable vehicle. I drove home in my new SUV in less than 2 hours!! I recommend VW North to everyone! 💫

Ma
Review №54

I just bought a vehicle here this past weekend. I worked with Al and the entire experience was excellent. I had been in contact with Al for several months and he never failed to provide me with estimates and follow ups over that time. He was a straight forward salesman who really seemed to care about what I was looking for. I would highly recommend contacting Al if you are looking to buy a car.

Je
Review №55

The best experience I have ever had at a car dealership. Well worth the 1200 mile trip to pick up a car from Boston. Great deal easy to work with.

Sa
Review №56

Quick efficient service, happy all around. Was here on vacation, desperately needed a service and had time to kill. They happily set me up and performed the service.

Cu
Review №57

Service was great. I was given an estimated time. Waiting area is fine and there are plenty of places within walking distance to occupy your time. Overall pleasant experience.

Je
Review №58

I recently purchased a new Golf R from this dealership and my experience was amazing from start to finish. Being from North Carolina made me a little nervous, handling everything over the phone. My primary point of contact was Brett Gold. He and the rest of the team were extremely helpful. We handled sale price, trade-in, and deposit over the phone and via text, all before I began the 600 mile drive down to Orlando. We were in and out with a beautiful new Golf R in less than an hour. I would highly recommend you reach out to Brett if youre in the market!

?
Review №59

Easy in, not long to wait to get my car serviced and repaired, plus a recall on the drivers air bag. All in all, didn’t break the bank, took care of all the little issues I had with my 2014 Beetle, and I got my car the next day. Brian and Mike helped me get it done. Would recommend this place for any VW owner. They aren’t too busy to get you in and out fairly fast. Just how I like it.

Al
Review №60

Walked in after saw a used jetta tdi online, got better price than expected. Staff because of our busy schedule went above and beyond to help. We love our new daily commuter.

is
Review №61

The Sales Personnel here are so friendly and professional they took care of me, they were never pushy or tried to rush me in anyway they were calm and let me make my own decision. I really like to thank the salesperson Al (Albatros Rexha) who sold me the new vehicle he was great. 5 stars

Bi
Review №62

I am not a fan of this place. My wife has bought 2 cars here, and has had a good experience, but the service department...not so good. You book appointment and wait for hours...for oil change...then you are overcharged and up-sold and have additional things that you explicitly say NO to added to your bill until your wallet bleeds. I have let them know that they will no longer be servicing our cars. I would rate the sales staff 4 to 5 stars, but the service department drags the entire place down.

Sa
Review №63

Highly recommend! We’ve purchased several cars here, including one this week. Our sales associate, Al Rexha, really worked with us to ensure we bought the exact right Atlas Cross Sport for us. I also have to acknowledge my longtime favorite service advisor, Mark. Your won’t ever meet a more friendly, honest, helpful guy!

Ti
Review №64

I bought my sons first car here last week; 2017 VW Passat R-line. I found it online and reached out by email. Brett promptly sent me a video of the car on the lot so I knew it was definitely there and available. Came down for a test drive at 10am and was out of there by 11:30am with a new ride. Easiest car purchase Ive ever had. Will definitely be back!

Da
Review №65

Did my oil change was easy a quick!

Sh
Review №66

Brought my husbands car for service. Extremely over priced. I have a luxury vehicle and a battery is about $60 less than VW. Cashier very rude threw my receipt in my hand. Either she needs a new job in the back or a new job all together. You have to leave the attitude at home when you work in customer service. And lastly... I did not get my complimentary car wash and vacuum. Very disappointing I will not be returning to that location or recommending to anyone. When employees don’t understand how important customer service is it affects the business’ bottom line. Do better VW of Orlando.

El
Review №67

I am updating this review as the service department there is useless. When I got my car in July 2020, 2 weeks later my sunglass holder broke. It took them 5 weeks to replace it and I had to reach out to customer service Volkswagen via Twitter to complain about receiving the part for my BRAND new car.Now in March 2021 I took it for an oil change and it took them 3 hours to do the oil change and tire rotation. And less than 30 minutes later the tire pressure light when off on my car. When I called to let them know that happened they said bring the car back. So after 3 hours of my car being there you expect me to wait more time for something that should have been done. They really need some better training in service department how they treat customers and the time frame they expect.The only good thing about this place was my sales guy Al Rexha went above and beyond in finding the Tiguan I wanted and great service! Thank you again for making the car buying process easy and painless!

Sa
Review №68

We had a great experience here! Brett was awesome! Very knowledgeable and honest. They gave us a great deal on our trade and we couldn’t be happier with our new Tiguan R-Line! Danny in finance made all the paperwork a breeze!! Thanks VW North😁Update-one week later...Such a great experience we went back for a new Jetta for our son!! Thanks again Brett!!!

Sy
Review №69

Service department was good but just a little to slow with updates when repairs exceed multiple days.

Gi
Review №70

Great experience at this dealer! Raul, Brett and Danny were an amazing help!! Highly recommended!!!!

Ca
Review №71

Nice service, friendly, fast. I had the deal that I wanted. Even with my bankruptcy, Jonathan did a great job!

An
Review №72

Very nice Staff 😊 There Very Friendly and Nice

Da
Review №73

Our family was car shopping from February to June of 2021. From the very beginning, the 2021 VW atlas was on a car we considering, Amongst serval other vehicles. We test drove no less than a dozen vehicles, visited even more dealerships, and negotiated with countless sales managers, throughout this car shopping experience. But the VW north dealership stood out in many ways. We test drove the atlas originally in March and ended up signing paperwork for one in June (midst a chip shortages). During those 3 months, Danny Gaines (the salesman who worked with us since day 1) along with his sales manager Robert, kept in contact with us regularly to update us in offers, and ask how he could earn our business. After months of test drives, research and gathering info, we finally chose the Vw atlas as our next vehicle and decided to call Danny back to check inventory. This was the end of may/beginning of June. He informed us of how low his inventory was due to high demand and very low production rates due to the shortages and explained to us that the finding An atlas with the exact trim, drive train and engine option we wanted will be a challenge but he will do everything he can to get us in the vehicle we want. After about 2 weeks of constant back and forth calls and texts, helping us find the closest possible thing to what we wanted, calling all around and seeing what dealers can get us what we wanted at a price we wanted, Danny called us back and told us that in a Few days he’ll have atlas coming with almost everything we wanted in regarded to trim level, features and engine option. We met him that same day, signed paperwork, and took delivery of the car just 4 days later. Made the process extremely easy, fast and without any stress or anxiety. We were out of there in about 45 minutes. No hours of long haggling mad negotiating because danny already knew what we were looking to pay for this vehicles, wrote up an offer that was EXACTLY what were looking for. Went to pick it up and Danny spent about 30 minutes with us walking us through the inside and our food the car to assure everything was perfect. The car was tinted, washed throughly, filled with gas and waxed just hours before we came to pick it up abs was flawless. Made sure we knew about every little feature and capability of the car and that we knew how to use it before we left the Dealership. The phrase “what can I do to earn your busines?” Was said to us at multiple times over the course of our interaction with VW north. THAT is how you get business and create the best experience possible . As a salesman myself, I can say without a doubt that this dealership, and Danny Gaines himself, will make sure your car buying experience is as easy, convenient and simple as possible. Extremely helpful, friendly, knowledgeable, diligent and detail Oriented. I highly recommend the VW atlas, VW North dealership, and that you contact Danny Gaines for the best car shopping experience possible. A+, 5 stars, 10/10, will be back

Wi
Review №74

The service and parts team at VW North have always been super helpful weather picking up parts or doing schedules maintenance on my TDI Sportwagen

Je
Review №75

One of the best car buying experiences Ive had in a long time. Went to look at the new 2021 volkswagen Atlas cross sport. We were greeted outside by Sean, very polite and informed and he answered questions about the differences between the two models we were comparing. There was never any pressure or push to make purchase. Within an hour we had done test drive, agreed on a price and were signing. The finance managerDanny made the rest of the process seamless. Sean even rode back home with us to pick up my trade in. Amazing service from start to finish. Thanks

ty
Review №76

Very fast and great work Mike was amazing waited less than the time told good service

Il
Review №77

I went to VW North to fix a recall because I didn’t like the service in VW South location. While waiting to get my recall fixed, I got an awesome deal for a new 2020 VW Jetta with a lower APR and monthly payment. Everyone there was very attentive, super friendly and helpful. Will highly recommend this place!

Je
Review №78

My experience at David Maus Volkswagen North was great! Mark was very helpful throughout my time there!

Da
Review №79

Excellent service by Adam. He kept me in the loop for every step of my warranty claim and service. Was able to assist with a few hurdles very promptly and effectively. Definitely recommend Orlando Volkswagen North for all your Volkswagen related needs.

Ca
Review №80

They checked on things I didnt know I needed to check on. They told me about a recall and arranged to have it fixed right then. I will go back and send anyone to them. Being a single older female it makes a big difference to me how they treated me, not what they can get out of me. Thank you for giving me a great experience.

Ra
Review №81

Very professional and so kind the waiting room offer a amazing lattes coffee, personally I recommend this branch

Ne
Review №82

The place is very happy and the service was very fast. I recommend.😀

La
Review №83

Hands down the best dealership I have been to! The Sales Team and Service Team are some of the best most professional group of people I have dealt with when buying a car. If you are in the market for a new or used car make sure to go see Brett Gold in Sales and Mark A. In service!! Highly recommend them to anyone! They will go above and beyond for their clients.

Ta
Review №84

Worked with Brett Gold from sales and Danny Jacobs from finance to return my Tiguan lease for a new lease on an Atlas. Brett and Danny were thoughtful, thorough and swift in their service. Would highly recommend this Vw location and would most definitely come back when my lease is up on the atlas. Thanks guys!

Gl
Review №85

Dont hold to their word. Been waiting a week for a car I bought to be delivered.

ly
Review №86

Was reluctant to go in because car buying can be a long process. I was so happy with how everything went and left with a new car without having to be there for too long. The staff was great every step of the way. I was in and out of the dealership. I went in knowing exactly what I wanted and not wanting to be there all day and it all worked out well. Great staff, great experience!!

Mi
Review №87

Our overall experience at Orlando Volkswagen North was excellent. Jonathan did an excellent job of explaining the features of the car during our test drive. Jonathan also did a great job working with us to get a fair price. Nikhita did a great job going over the service schedule and manuals. Al was very good to go over additional details as well as making sure to go over the car itself and help my daughter sync her phone. Danny in finance was funny and easy to talk with about all the documents and forms. Great Job and a great staff.

Ga
Review №88

A great car buying experience with great customer service I totally recommend VW of Orlando to everyone

Ja
Review №89

I came in to Volkswagen to get my car diagnosed because of my engine light coming on. Adam went above and beyond to get my quote and my car fixed by the next day! He even made a courtesy car available while my car got fixed so that I could go to work that day. I’ll definitely be returning for my future maintenance service needs!

Ne
Review №90

I test drove the 2021 Arteon R- Line SEL Premium and immediately knew this was the car for me. Jonathan M. was the sales member who helped me, as well as Danny. They were both professional, worked on their days off and at nights (finalizing paperwork) to deliver the promised car. Today, I had my car delivered and I’m extremely happy with the Volkswagen North Family. I would recommend this dealership/ staff to family and friends.

Da
Review №91

Shawn and everyone else were fantastic to work with. Never felt over pressured but were always ready to answer questions or go the extra mile. Working with Shawn was one of the best car buy experiences I’ve had so thank you again Shawn and Volkswagen North as I’m loving my Tiguan.

Na
Review №92

I just purchased my Atlas and I’m so happy to have taken that decision, Albatros was the salesman that helped me to adquired my vehicle, he work very hard to get me a good price and also to get me a good deal. I recommend him. Now I’m so happy driving my atlas 2021.

Na
Review №93

They were very helpful and knowledgeable about my vehicle. I didn’t get my VW from them but received better customer service here than my VW dealer. I will continue to come to David Maus VW for my vehicle maintenance.

Je
Review №94

My buying experience and both of my service visits have been amazing - highly recommend the team at Orlando VW North!

Ce
Review №95

Great Experience!Ive bought two cars from Jonathan Melendez at Orlando Volkswagen North.Jonathan was an excellent advisor. He listened, valued my concerns, and found the vehicle of my interest.Jonathan is the best and that is why I chose Orlando Volkswagen North to purchase my vehicle.We appreciate his professionalism and kindness.

M
Review №96

Thank you so much for easy transaction and help with new Jetta lease. Brett Gold was awesome as the whole crew who helped out that day . I would come back again and recommend this VW dealership highly.

Ca
Review №97

Great service department.

Ti
Review №98

Al was great to work with! Very friendly and was able to get me the best deal possible! Would definitely recommend Orlando VW North to everyone!

Ra
Review №99

This was the easiest and fastest car buying experience I have ever had. Al Rexha went above and beyond to find the trim I was looking for and get me the best deal possible. I will definitely be doing business with him again in the future.

St
Review №100

Excellent service. Explained everything clearly and honestly. Job was done when promised.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1050 Lee Rd, Orlando, FL 32810, United States
  • Site:https://orlandovwnorth.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-business
  • Phone:+1 407-233-0529
Categories
  • Car leasing service
  • Car dealer
  • Volkswagen dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–8pm
  • Thursday:7:30am–8pm
  • Friday:7:30am–8pm
  • Saturday:7:30am–8pm
  • Sunday:11am–7pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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