My daughter an I were looking to detail her car quickly as we had other errands to take care of this day. We were able to drop it off her small SUV and receive a call when it was ready for pick up. The owner Mr. Torek Thompkins was very Professional and kind as well as his team. My daughters car looked perfect when we picked it up. They even lifted more stains off the upholstery than I thought they could get out as they were stubborn stains. I definitely recommend this place, we will return. Thanks again!
Upsold a $40 wash to $70 to add on wheels, and because they were busy i was told if i bought the upgrade they would make sure i was out in 45 minutes. came back after an hour, was asked to “help out” by moving the car while the wheels were worked on. this took about 10 extra minutes. i was on a meeting on my phone so it wasn’t an issue. after that I was asked to take a look. wheels looked great, but they had not finished cleaning the car. i was told that water spots took time (car was professionally cleaned at the dealership a less than week ago.) and that i was in a rush, so i could clean it myself later. You don’t upsell, and tell a customer the upsell that doubled the cost is the reason you couldn’t finish the primary service, which was already paid for. Team was nice, but all good hustlers have to be. Truth is, I looked online for a car was with good reviews, booked for a one hour $40 full detail online. $71 and 1.5 hours later I left with clean wheels and side panels. Don’t do this.
I am selling my car in the near future and now not sure if I want to sell it...because it looks like a brand new vehicle even though it is eight years old. Everything about this place is first class...from the hard working staff to the attention to every detail on the car...my headlights are now no longer foggy looking...clean like the day I bought it. Thanks Green Phantom. Ill be by with my wifes car real soon!
York and Chris took great care of my car! This is the second time Tork has done my vehicle and I have been very pleased both times as he went above and beyond in cleaning my Vehicle. Will be back again!
My car wasnt dirty in the first place but I thought Id give this place a shot since I recently purchased a nicer car than I had before. My car was cleaned with a reused bucket of dirty water. It looks slightly cleaner than before is the best that I can say. I had to go buy a pack of armor-all wipes and a shammy to finish cleaning the inside afterwards. I paid $80 for a wipe down and vacuum. I am not really very impressed. I really regret coming here and will be using a drive through car wash and vacuuming the car myself moving forward to save myself $60 and get the same final product.
I have two young kids so my interior was not in the greatest condition, but they did an excellent job. Highly recommend!!
The guys at Green Phantom are amazing, and made my car look and feel and smell brand new. Absolute top notch work from them and I would recommend them 100 times out of 100 to anyone who is looking to get their cars detailed!
I couldnt be happier to say that Torrek did an amazing job on my car today! I parked my car under a tree with no cover for 4 months ( you can guess what happened to it) and Torrek turned it into a brand new car. Thank you bunch for the extra polishing as well!
Will be reaching out directly to see if they can fix bad shampoo, will update my review appropriately.Overall I THOUGHT was very impressed with my experience on 4/2. (I purchased their $65 detail) After a look over my car I was impressed by their shampoo job, interior was very clean, they even wiped the trunk and gas cap area. All looked good to the eye.The next morning my passenger seat had a large and obvious water stain that looks to have set in overnight. Like the shampoo wasnt pulled out thoroughly. I went to grab my steering wheel and my hands got covered in black gunk. I had to get a spare towel and wipe off layers of peeling black from the steering wheel. It fell all over my pants, the driver seat, and the mats. Had to wipe down my car before leaving for work.Once parked at work I inspected the rest of the seats and found a terrible bright red stain on my back seat! I never had this before.The back seat also has water stains like the seats were soaked too much or water was not properly removed.Very odd and frustrating as it was my first time using their service. Plus hours are very difficult to get to when working a standard day job.
Stopped to get my car waxed with machine. They said it was $5. I said great! The young kid started to use a spray bottle, verly sprayed the spray wax on the paint and clearly left a lot of spots untouched. Not happy with what they did. After showing all the untouched areas, they asked if I wanted my car washed for $15. If they cant even spray wax on a clean car, Im not about to let them wash my BMW.
They do better job on smaller vehicles and not that dirty. I have an SUV and theyve missed clear spots a few times Ive gone. That sucks because you also pay extra because of trucks or SUVs.
Amazing place and the guys did an awesome job on my Ford F150! Will be coming here for now on
I can do a better job washing my car with a used diaper. Unfortunately I didnt realize this till later :/ Guy working there seemed nice, but lacks attention to detail. Could possibly improve if the place was more staffed, but I wont be coming back.
Great experience at Green Phantom. William was professional and my car was immaculate! Inside looked brand new. Thanks guys!
Car door was damaged when I returned following a 10 minute errand at Target.The door was kncked out of alignmentand the adjacent panels were dented.The staff took no reponsibility.The manager was unresponsive.Avoid this establishment at all costs.
Thank you Green Phantom Eco Car Wash! I had my car detailed today by these guys and I am beyond impressed. Look, COVID lockdown - me plus 2 Great Danes (one white one who sheds a lot). Both just so happen to ride with me EVERYWHERE... one in the back.. the other, yes, in my front passenger seat. Needless to say, with so much (for so long) on lockdown-- A LOT of time passed with just me and my furbies in my car... without proper vacuuming/detailing/cleaning... Hence, why I opted for the full detail. I am sooooo very happy with the results. I have used GPECW before and each and every time I have been very very pleased. This time though--- it was pure MAGIC. Thank you guys so much! I will continue using and sharing your professional service with others.- Amy Anthony
Car looks perfect they even helped me jump my car after it wouldn’t start.
Couldn’t even find it. Gave up. It’s literally in the parking lot. Might be a good hand wash but it’s a little pricey and impossible to find when the plaza is at all busyEdit in response to Owner: Might be an awesome car wash but if I drive in 5 circles around the parking lot and can’t find it it was a bad experience! Invest in better signage
From start to finish this business was great to work with. Theyre professional, punctual, and perfectionists which in this line of work is absolutely ideal. Id definitely recommend this place to friends & family. Really appreciate your work!
Great service cheap and fast. They are the best at car waxing.
Terrible. Paid $70 for something that should have been $25. Would not recommend at all. At least not this location.
Great place, I scheduled an app at a wrong address, so they were kind enough to rectify everything!
Great prices, very friendly and did an awesome job! Definitely recommend! I will be back!
This was the first I’ve ever gotten my car detailed and Green Phantom did a fantastic job. My tech was thorough, efficient, and gave me back my car looking better than new.
My car looks great, the inside looks like new. The service was friendly and punctual, and the price was right. Highly recommended!
I took my BRZ there today and the work was exception. Interior and exterior was better than could have asked for. Very professional, good quality work.It should also be noted that it was raining prior to my appointment and sprinkling during it. They stayed through the rain to work hard and provide good work.
I was debating leaving a 2 star rating but I did not because they have washed my vehicle several times before and it came out nice. They are one of the very few touch free car washes in Orlando. But honestly how they schedule appointments and handle walk ups really needs to be corrected. Today an employee told me I had to wait 2 hours before he could squeeze me in. At first I was fine because I was under the impression it would be 2 hrs for wait and wash which made sense. That was until he told me there were three of them working and there literally was only one car there to clean! When I asked why so long, he said there was an appointment they had coming up approx 15 minutes from the time I pulled up. I said cool, I could run down the street and come back in 30 minutes, to which he said I can’t do that and if I did he could not help me. At this point he was making no sense. When I said fine let me schedule an appointment for after the 2pm, he said at e couldn’t get me in and if I did that there was a “chance” it could be done. So it went from yes they can wash it to no they can’t in the matter of a 10 min convo. I’m not waiting 2 hrs for the chance that you will wash my car. You have three guys! Why does it take 3 of you to wash one car? So I tried to make an appointment and when I could not online the employee basically said come back another day. As I said their wash service is good but how they handle appointments, time management and customer service, not so much. Especially since I was a repeat customer. I just need to find a different spot now.
I was very happy with the work that was done to my car I did both a Pinnacle Wash which is one of their top wash? And I also recently did an interior detail and both were really good! And Nik especially did a great job
I went in at 4 pm exactly, there was one car being cleaned by one man. A second older man came up behind me as I was looking at my options on the board and told me “I’m just going to be honest with you, we can’t squeeze you in”. They close at 5 pm FYI. He explained to me that they just won’t be done in time and want to be able to get out of there early, but then proceeded to tell me they’ll take me if I pay cash instead and chose a limited car wash option. It was all very odd to me and the gentleman got very rude with me as I kept asking questions for clarification. I used to go to this place with no issues, and even at near close they would always take me and just leave my car there while I took my keys with me. It was my first interaction with him and may be my last at this place, or I’ll try to return when he isn’t around.
Third time Ive been there and they say theyre fully booked until 4-5 hours later. Theres not a single car in the bays theyre working on. I go to the gym right next to it, come out and hour and a half later, still theyre not doing anything. These guys just dont want to work and theyre rude and unprofessional. Take your car to the one down mills half a mile away, octopus car wash, they are 1000 times better, friendlier and more professional.
Had the wash/wax done a few minutes ago and really impressed with the service. For the price I got far more than I expected and the truck looks great. I will definitely come back again.
This place is AWESOME! Best hand car wash anywhere. It’s the very best!! Fast, friendly, and clean.
Best car wash I’ve ever been to. The actual wash is so quick and gets the job done efficiently. The owner and staff were top notch with customer service and were so friendly! We’ve been back and will continue to come back!
Very cool people and they will go above and beyond to make you satisfied in every single aspect. Ed, Marcus and G very good people... they will take care of you with no ex, but’s about it..
They did an amazing job with my sister’s car in record timing!!! Had an ultimate wash. It was immaculate inside and out and what ever that smell she was riding around with is gone. Her car looks and feels brand new again. + you CANNOT BEAT THE PRICE. Thanks again!!!!
This is an awesome car wash! These guys really put in work on your car, to make sure its coming out spotless. The wait time was an hour, but my car was spotless and had shone all the way to the tires!
Torek was great!! My car looks awesome and he spent extra time and care on my car. Thank you for the amazing service! I will be back
I own a black car. So I am picky about car washes because machines just scratch the paint. These guys did an awesome job, and it’s a convenient location near target and Starbucks. And they take credit cards. These guys work outside in the Florida heat all day, so don’t be a cheapskate when tipping.
1. Eco-friendly 2. Hand wash only 3. Best prices 4. Convenient shopping center location 5. Customers pay only when happy 6. Appointments for those that dont like waiting
Great eco-friendly car wash and super friendly staff! They will give you an estimate on how long it will take based on how many cars are ahead of you. Great location to get some shopping down or coffee while you wait. Will definitely be coming back
The best detailing I’ve had for my car! If I could keep you guys in my back pocket I would because these kids aren’t letting up on my poor back seats.
It’s the end of camping season so I needed to take my car somewhere to take care of the dirt and grime. I love the price and their focus on using biodegradable products. I’ll definitely be back.
They were super nice and friendly!! They did a great job cleaning my seats and floors! Thanks so much! I will be a returning customer!!
I scheduled an appointment and it ended up being a terribly rainy day, but the manager Celvin stayed through the worst of it and washed my car solo. He did a fantastic job and was a terrifically kind and respectable individual. Definitely secured me for a return visit.
Great service and even better results. We have a white husky at home and a black car interior (so you can imagine the mess of hair) and they worked diligently to get it out. We will certainly be back!
Great car wash. Handled my reservation on time while I had lunch at Starbucks. The car looked great when they were done. An efficient and time saving process.
Came to the location on east colonial and maguire for the first time and the guys were great. Did an incredible job on the car. I’ve been back two times on a Saturday/Sunday since then. First time around 3:30 and they said “sorry, we’re closed” despite having a car they were working on. I assumed I had the hours wrong and checked online when I got home. But the listed hours are every day until 5:30. So, I just tried again two weeks later at 3:00 on a Sunday...pulled up..and was just told they’re closing early because they ran out of soap. One of the kids was ASLEEP on the bench. I get that things happen, but you’re in a Target parking lot! Wake the kid up on the bench and have him run into Target and grab a bottle of soap to get by for two hours! I know this was just my bad timing, but definitely won’t be driving 20 minutes to come back to these guys ever again.
My car looks great and the 2 professionals were helpful and efficient.
I love everything about this business. Well-organized, simple product. The guys who clean the vehicle are real gentlemen, very professional. Quick and quality service. Highly recommend.
Showed up at 4:10pm after driving across town for a wash,only to have the employee to tell me that they were closed. Their business hours are until 5:30. The guy said they didnt have a car to wash so they closed early. they lost out on $100 sale today plus future sales, since I wont ever know if theyre really open or not
Got the Complete Wash. Car looked great when they were done. Took about an hour and 15 but just grabbed a bite to eat and shishop a little. Got a text when they were done. Definitely recommend.
Brought my fiancé’s care here a few days ago and they did a fantastic job. Our car was covered in dog hair but both interior and exterior were immaculate. Will be coming back.
Fantastic job and in a timely manner. My car looks brand new and the guys were more than friendly. Will return here.
Great experience! They do a great job in such a short time! Very affordable and very convenient location! Thank you!!
I bring my car here every week. Great service, very professional and they do a great job. Car was exceptionally clean and I appreciate the professionalism.
Tried to have work car washed... dropped it off with a quote time of 45min....close to 2 hrs later come back and they still havent touched it. Well we dont have all day to wait. Then when asking for the keys back and not wanting service anymore...they thanked me for my attitude. No professionalism at all. Wouldnt recommend. Rude.
These guys today were the bestThey did an excellent job on my carIt smells great & is silky smoothAn awesome experienceThanx ⭐️⭐️⭐️⭐️⭐️
Awesome cars wash and service... If you really care about the environment you should come here. They only use one cup of water per car!
This was the first time Ive had my car detailed, so I cant compare to other services but my experience here was not great. I purchased the ultimate wash because I really needed - okay wanted - those hard to reach spots (i.e. cup holders, around the gear shift, around the emergency break, etc) cleaned. I was also intrigued by the green claim, although I cant say I did enough research to know if that really holds any weight. Compared to other areas I inquired at, this place had the lowest prices by a pretty significant amount.Setting up an appointment was easy and I had a very polite and professional gentleman call to reschedule my appointment due to rain. The location is convenient and I was able to get some shopping done at Target while I waited.I simultaneously received a text message notification and phone call that my car was ready. A different gentleman than the one I had scheduled the appointment with greeted me hey its the guy from the carwash.. and told me they had packed up shop/left and my car was locked and waiting for me. This seemed strange to me, but I am actually glad because it took away the guilt of not leaving a tip! My seats were soaking wet (but clean) and I can tell they wiped down the doors, windows and dash. I read online that they use less than 1 cup of water to clean your car, but I am pretty sure my pants absorbed well over a cup of water on my ride home! And, those hard to reach spots I mentioned are still covered in sand and dog hair. They didnt even move my sunglasses to vacuum out the easy-to-reach little cubbie they sit in.Now, in all fairness, I was told I could call back/bring my car back if I was not happy with the service, but to be totally honest I am moving at the end of the week and do not have the time. At the end of it all I paid a decent amount for a mostly cleaned car and I did not have to do it myself; Could have been worse (Ive read some nightmare reviews of other places) but definitely could have been better!
Ive been there twice. First time overpaid for services I didnt receive, but had to get my daughter from school. Second time, dont think they even washed or waxed the car. Both times the windows were not cleaned and there was no reminisce of water. The car shined, but seemed a bit off as there was still smudges and dirt on the car that should have come off with a good hand wash, especially on the windows.
Took my car to be detailed came out great plan on bringing my oyher car through this week!
Had an amazing experience today, car came out as spotless as they could get it. Customer service was impeccable and the guys were extremely friendly. Told me 30 mins and was done in about 20, texted my phone while in target to let me know it was done which was super convenient. For all the reviews of being turned away before closing, make an appointment next time, thats what that feature is for. Also, considering its in a Target parking lot in a congested part of town being busy is foreseeable. As for the one who drove around the parking lot 5 times, the parking lot isnt that big and its in a location that is easily seen, main entrance into plaza off of Colonial at the 4 way stop. Not quite sure how or why this could happened. Highly recommend and if youre driving a distance or short on time make an appointment online, its very simple.
Wax and wheel job look great...inside detailing for Ultimate Wash seems ok...had to ask for trunk to be vacuumed again and they did it. Would consider coming again for Complete or Basic Wash again.
The team did a really great job on my vehicle and definitely recommend! Very polite and courteous!
The greatest detailing company in central Florida hands down. Very professional and great quality.
Prices are excellent, service is great, high quality hand washing. Can’t complain!
Very disappointed in the service and honest. Told them I was going to wait at Target and they told me it would only take 1 hour and 20 minutes. I returned 1 hour and 10 minutes and they just got started on 1 tire. I told them I had an appointment somewhere else and couldnt wait for them to finish. They explained they were short staffed but they never mentioned that to me at the beginning. They gave me 10% discount card for my inconvenience to use next time. Ugh I will not return here.
Did a great job! Car is completely good and they even explained to me how to get rid of some damage I had from a road trip.
Great attention to detail and good price. Sometimes quick and sometimes there can be a long wait.
Great hand car washI like that they wouldnt let you leave with you check your car
When I usually come here they do such amazing work . The last past two times it has been okay. Im not sure if they hired new people but Im disappointed. Probably wont come back here .
Worked out while the car was getting detailed. Very nice.
Wow, you guys have no idea how bad my back seat has been screaming for a cleaning. I recently gained 2step kids and have my daughter and they’ve massacred my tan seats. You guys are the ONLY ones I trust cleaning my car. Please help me!!!!!
Great car wash. Fast and fairly priced.
I walked up and my car was shining like new I told them specific crud to clean off and they did a great job
Great services! The price is awsome 😁😁
Awesome service
Great quick detailing service. Car looks great!
Quick turn around time. Great service!
Brought my one car in and they did such a good job that i brought my other car back! excellent work, very fast, and professional
Ive been going to green phantom in Waterford since I moved to the area, and now there is a location near my job so I can go on my lunch break. Same great staff and great washes.
Green Phantom did an amazing job detailing my vehicle and the location is convenient!
Got my wife’s car looking like I just got it off the lot. Thanks Shynz
Fantastic.!!! Stop at the Colonial Dr location, ask for Earl.
They did a great job, very fast service
Because I enjoy it
Excellent service!!!
Great job very satisfied 😁
Super clean and timely!
Excellent wash, inside and out!
Fantastic, everytime!!!
My car was not cleaned as I expected
Ok
Excellent service, a very friendly young marcus attended me, it was raining and yet I took the car and told me that he would work on it so he will have to wait for it to stop raining a little, my car was a disaster inside and they returned it to me like new, I was very satisfied and you can be sure that I will always consider this place to wash my car.
They charge expensive for a general cleaning and it is not the great cleaning