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Rikers Automotive & Tire
5700 Central Florida Pkwy, Orlando, FL 32821, United States
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Rikers Automotive & Tire

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Th
Review №1

I’ve been taking my cars to Riker’s Auto for 20 years now and they are the best in the business. Even after I moved I’ll still drive a little further just to have them do the work. I love to shop local and you can’t get much better then them

An
Review №2

I am always treated respectfully and pleasantly. I went to get a tire balanced and come to find out I have been driving on dangerous tires. I knew the “time” was coming soon for them to be changed but with working from home I never go anywhere. Which doesn’t help your tires - enter dry rot!!So I got 4 new tires, mounted & balanced and an alignment. I have to honestly say, my car had not driven this smoothly since it was new in 2013!!Riker’s is a place where I can go and consistently get excellent service. Thank you!!

Za
Review №3

Battery died while on vacation. Got a jump and went immediately to Riker’s. They were able to swap out my battery while we waited. Friendly staff, good service. Highly recommend.

Ch
Review №4

Rikers is fantastic. Very honest auto repair which is hard to find. Sean and Tyler in the office were very helpful in explaining what needed to be done and my car was fixed quickly. I definitely reccomend them!!

Te
Review №5

I had the most amazing experience with Rikers. I got a flat tire and they worked so hard to get me taken care of and back on the road. I truly appreciate not only the fact that I got a great deal, but that they made me feel like they truly cared. Times are crazy for everyone, this I know. But I want to thank you from the bottom of my heart for giving me a reason to smile after a tumultuous day. From an Infectious Disease nurse. ❤️

Ca
Review №6

Ive taken my car into Rikers multiple times now for different services and I cannot recommend them enough! They are a phenomenal company and reasonably priced! Everyone is super friendly, attentive, and they keep you informed of your service progress. If youre looking for a great service provider, check them out!

Fr
Review №7

Elwin Raynor at Riker’s was able to assist me and my family with a tire replacement when all other service centers denied us. We are traveling back to Charlotte NC and arrived at closing. Elwin and his associate stayed after to ensure we were taking care of. Thanks for the super service and awesome customer service.

Jo
Review №8

Be honest with yourself as a customer, never blame the mechanic for your lack of overall maintenance of your vehicle. At Riker’s they will do, perform and go beyond to make a customer happy. That is the reason I, family and friends bring our cars for a great service and great price at Riker’s. Maintain your car!

Ri
Review №9

As always, the mechanics took a personal touch! I had bought aftermarket rims for my truck. One of them a slight defect. The tech stopped as to not do a correct install and took the time to show me the issue. I was able to get it fixed and returned the next day. They took my truck right in and had my new rims installed beautifully and professionally! I will not go to any other maintenance shop for work that I can have done here.

R
Review №10

Our daughters A/C was not cooling in her 2014 Hyundai Tucson. Unfortunately it was just out of warranty. She called the dealer and they couldnt fit her in for several weeks. Our good friends had told us about Rikers in the past. We contacted them and they said Weve been taking our cars there for years, theyve never let us down and we highly recommend them.My husband called, and they gave us an appointment first thing the next morning. They were friendly, professional, thorough and completed the repairs in a timely manner. They even texted us the next day (today) to verify that the A/C system was working well.We are high impressed with their service.

Ru
Review №11

Some of the best customer service Ive ever received in years service was excellent I would highly recommend anyone to go and have a service done for your automobile at that shop

ac
Review №12

Called to explain what my problem was and they immediately told me to come in and took my vehicle as soon as I arrived. Great service and very reliable.

Bi
Review №13

My tire repair was done neat, clean and quickly. Very professional and nice people to deal with.

Ro
Review №14

Took 4 Corvette wheels and tires to be mounted and balanced and the rear wheel was damaged so bad it will have to be repaintedWent inside to talk to the manager and all I got was shrugged shoulders. Was told the owner would call and nothing.Pretty pathetic that the manager in charge didn’t follow through and now I’m stuck with a damaged rim on my Corvette. It took me months to find that set of wheels and they took minutes to damage it and shrug their shoulders about it.

Ba
Review №15

I have never had such a great experience in a tire shop like I have with them. Everything was explained to me and when I was on the edge of buying all 4 tires they have me time to call my fiancé and we agreed to get all. I was going from Florida to Indiana, I know they saved my life because the other 3 ties wouldnt make the trip.

Ro
Review №16

Paid to get an oil leak fixed and after two tries was referred to go back to the dealer to confirm if the problem wasnt something else in order to get my refund. If you couldnt fix the problem you diagnosed yourself than why cant I just get my money back and let me move on ?

An
Review №17

I have been going to Riker’s for my automotive needs for over 15 years. They are trustworthy and dependable. They take care if issues quickly and professionally. I have never felt they were trying to sell me on services that were not needed.If you don’t have a mechanic you trust, give Riker’s a try. You will be glad you did.

Ph
Review №18

Services were required. And they were performed quickly, efficiently on time and reasonable. Thank ypu.

Al
Review №19

My experience at Rikers Automotive was very satisfying, from the time I walked in I was attended right away with courtesy and patience in explaining what would be done; if they had to order parts I needed, how long the job would take, and most of all what impressed me, the cost of the materials I needed. I got back my car quickly and very satisfied. Im So glad I found an automotive shop I can trust and rely on.

Je
Review №20

We trust Riker’s Automotive & Tire to work on and maintain our family vehicles,m; which gives us peace of mind about the reliability of the cars our kids drive. Sean takes good care of us and we have always found them to be good at what they do, honest, fair, and their pricing is always competitive. We count on them for great service and they have never let us down.

Fa
Review №21

I was in an urgent situation with a rental car today and I was serviced very promptly and courteously by Tyler and Elwin. I really appreciated their diligence in my tragic matter. What I thought was going to be a long stressful day turned into a surprisingly quick repair and I was out the door very pleased. Thank you Tyler and Elwin! (Riker’s Automotive)

Mi
Review №22

Brought in my 08 e63 for 2 tires. Install was quick and I paid 100$ less then quoted in the beginning. Those are the surprises we like. Car was smooth as butter afterwards. Will be back

Ed
Review №23

The found some problems with our car that had been making noise as we traveled to Orlando. The problems were errors in a dealer repair that would have caused the wheel to log up.If we lived in Orlando Rikers would our repair shop.

Co
Review №24

Quick and efficient. Not too costly. Was in and out with a new tire on my car in about 30 minutes.

Ch
Review №25

Up until it was recently discovered that during service my mileage was incorrectly entered, I was a loyal and vigorous Riker supporter.I have called numerous times when I discovered their error. Car fax is accusing me of falsifying my odometer due to a mechanics mistake in entering the actual mileage. I was promised a call back from the “manager” but as of now, over two months, not a word.

Sw
Review №26

The staff and place was very nice but they tried to charge me almost $400 for Freon. I did not have a leak or anything.

As
Review №27

What a great shop to work with! I was five hours away trying to facilitate a car repair. This great team made it seamless! If you are in the Orlando area in need of auto repair, these guys should be your go to! Thanks again for all your help!

YE
Review №28

Took my family on vacation and ended up with a dead battery and a check engine light. The guys at Riker’s were friendly, worked efficiently and gave us a great price. We left confident that our car troubles were over and we could continue our trip with our minds at ease!

Wi
Review №29

We got great, quick service to get a permanent patch on our flat tire while we were on vacation. They were also very pleasant to deal with.

Fa
Review №30

I went to this location because my usual mechanic was fully booked. My car was towed there and they told me they could look at it the next day. However, right before I left, one of the employee told me he could tell what the problem was right away and would call me later with a quote. Shortly after, he called me the quote and the next day they fixed it! I came after my shift to pick it up, and had left my wallet at home, but again they were amazing and I was able to pay using paypal. Hoverall, it was a very smooth and pleasant experience! Thank you so much!

J
Review №31

Vacation Breakdown! Fair, Honest & Friendly - Refreshing!Elwin turned our vacation car breakdown nightmare into a magical experience. Our car overheated twice driving 3 miles from our hotel to the Disney. AAA referred us to Rickers. Elwins team diagnosed the problem accurately & quickly. Elwin answered all my dumb questions with kindness & professionalism. Elwin was 1000% upfront & honest about diagnosis, repair timing, prices. Fair prices - full stop. He even offered follow up recommendations for us to look into back home.I wish I could find such a fair, honest & friendly repair shop in my hometown. Thank you for saving our vacation!

Da
Review №32

I take all my vehicles to Rikers Automotive, the trusted neighborhood mechanics, great service! no scams!

na
Review №33

Rikers is definitely the cleanest and friendliest service around! Even if they get busy, their waiting area is comfortable and clean, with a phone charging station and a coffee machine. I will definitely be returning here. Not only are the cars in good hands, but so are the customers!

Mi
Review №34

Great service, was here on vacation and they got me right in and took care of the issue. Highly recommended, reasonable price and the technicians have alot of knowledge

Jo
Review №35

I always bring both of my vehicles here for maintenance. They are fair, courteous, and theres no need for appointments.

OW
Review №36

I came through on vacation and spent $1300 on tires for my RV. 3 of the 4 tires wont hold air because it leaks around the bead. They informed me that I had a bent rim, and that it shouldnt go on the front. When I asked them to move it to the back, they wanted to charge me an extra $35. The manager proceed to tell me how they were doing me a favor and tryin to help me out.I wouldnt recommend anyone goin here. They are friendly till you pay

Ro
Review №37

So appreciate Elwin and the job they did today! Excellent honest work that helped us out in a jam! Go see these guys, they will treat you right!!!!!

Tr
Review №38

Very welcoming and got the job done in a timely manner.

Ji
Review №39

I have been bringing my automobile to Rikers for many years now. I have found they are very honest and fair with the pricing and service they provide.They are friendly and give good vehicle advice.I can go on and on.

Er
Review №40

So I had just bought a new set of tires on my suv. As I was driving I somehow ran over a trailer tow hook and it went all the way through my tire. The tire was not able to be patched. Owen helped me out of a bind and found me a tire within an hour and got me back running again. Great service and friendly guys! This was what punctured my tire.

Ch
Review №41

Had rubbing sound in the back wheel. We thought it was a wheel bearing. They found that the brake rotor guard was bent and that was causing the noise. Only a $26 charge. These guys are very trustworthy and very friendly. They got us in right away to. Awesome place!

Gr
Review №42

As a new resident to Orlando I really lucked out by finding this place right off the bat. All staff have been helpful and friendly. They are willing to answer any and all questions and explain exactly what I’m paying for. Fair price and amazing service!

Ri
Review №43

I have depended on Rikers for honest, quality maintenance and repairs for nearly 20 years. They have always handled my auto issues in a timely manner at fair prices. You dont expect auto guys to be so customer service oriented, but the Rikers team: Sean, Tyler and Elwin (Central FL Pkwy store) are always so personable, patient and courteous. And master mechanic, Chip, is about as great as they come. I appreciate having a garage I can rely on, who I know will take good care of me and not rip me off.

Sc
Review №44

I have been coming here for several years and after my experience today I will not be back. Came in the get a tire patched that was not leaking when i arrived and after 2 attempts to patch it they inform me that they could not get the patch not to leak. Maybe the hole is too large they told me. I think they should have known that before they started. Left with a tire leaking air and now i need to replace the tire after they ground on it twice i do not trust it. And the tech used the rim on my car as a workbench when trying to fix the tire. When i told the manager i did not like that he was using my wheel as a workbench he did N OT tell him to stop. 100% disappointed.Funny your response did not touch on the fact that your tech used my rim as a workbench and you did nothing about it after i questioned the method. that is why i will NEVER come back. You have no regard for my property and that is completely unacceptable to me.

Da
Review №45

Employees were very professional, honest and polite. We were from Wisconsin with a rental van with an unsafe tire. The staff took our defective tire and tested it and took spare off and put it back on all with no charge! Thank you so much for your hard work and honesty. Thanks to you guys we have a new rental van and feel safe to go 1600 miles back home.

Aw
Review №46

I was told a couple of hours to patch a tire but really was it bc it not worth your time due to being probably a $30 job

As
Review №47

It’s not very good service when someone calls and asks for service for their vehicle and you can’t tell them when it can be done… I can’t just drop a vehicle off for multiple days, one day sure but 2-3?

Re
Review №48

Friendly, helpful and honest, the trifecta of good mechanics.

Za
Review №49

Very disappointed with the service provided, the vehicle went in for an engine replacement, i was handed a list of parts changed however the parts had not been changed, and the company is refusing to rectify the situation, i asked to speak with Mr. Riker before reaching out to the BBB even offer the representative my phone number to speak with the owner directly on this urgent matter my car still has major issues before it went into the shop the ac worked when it was released to me after paying more than $3,000, it was no longer working. Very displeased would not recommend to a duck from aflac! See you in court.

Ni
Review №50

As a woman I have been to a lot of auto places that will try to pull a fast one on me and do super shady things. Rikers has been the only place I trust to take my car to for over 3 years now. There was one point where it overheated and needed major work done and they did a fabulous job and took care of it and me like family.

Ja
Review №51

Been coming to Rikers for last 15 years! Always pleasant. Great prices and honest. They are quick and have always complete the work same day of not in 1-2 hrs. They have created loyal customers!

Ja
Review №52

This place is amazing. They always take good car of my car and they are fast, fair and reliable. I wish I could give them more stars! Their team is top notch. If you need any service on you vehicle go see them they totally got you.

St
Review №53

Can not be trusted had our car towed from the breakdown lane on I-4 called told him was having car towed to him, said they close at 5 got there 45 minutes after the call he then told me he couldnt even look at it until Monday, this was Saturday told him I didnt live in Orlando and was in a bad way he happily told me nothing we can do, had to have car towed again over to pep boys

na
Review №54

The service was excellent, professional proper.

La
Review №55

I have been using Riker’s for many years, & I couldn’t ask for better service on my autos. I have two quality cars 2001 Lexus & 1998 BMW 750, & because of superior maintenance provided by Riker’s, I plan to drive them for my remaining years. Both my wife & I are in our late 70’s & we depend on the quality service & reasonable fees to make our travels pleasurable & safe. Thanks to all the employees, & GOD Bless them. Larry T.

Ch
Review №56

Very kind people! They are fast and efficient, and perform honest, high quality work.

jo
Review №57

Solid work. Incredible customer service. My truck spends its life on the road with me, and in each new city it requires service/maintenance. It also gets incredibly dirty from going across the country. I went in for a tire repair, oil change, a few odds and ends, including new wipers...and they cleaned the INSIDE of my windshield for me. I didnt ask, they just did it. Thats customer service at its finest. The service writer and the staff are truly wonderful people, and any time Im in the Orlando area I will return.

Sc
Review №58

Rikers was awesome and very Professional. I was passing through Kissimmee Florida, and my fiance heard a grinding noise on my right rear wheel of my 2016 Toyota Tundra. I called Rikers and they put me in right away. And I was back on the road by 12:30. My rear brakes were all messed up. They had to drill and pound to free it up. They also changed the left rear brake. I would recommend them to everyone.Thank you for the great and professional service.Scott HodgmanBerlin NH

Da
Review №59

These guys were super awesome to me today when I came to them with a car part I was having issues with. They had no obligation to help and could have told me “tough luck, figure it out”. Instead, one of the techs took my part, did something to it I couldn’t do myself and gave it back to me within 5 minutes. I felt like a stranger took the initiative to help out another stranger even though he didn’t have to. Thank you guys for helping me out and enabling me to get my car back on the road today. You have no idea how big of a help that was. Thank you.- ‘97 Eclipse

Yo
Review №60

LADIES BEWARE!!! Just like I thought took advantage of her. Did ac check then never fixed the problem said they did 2 days later was hot so she turned on ac same problem. She took it back then they say it will be 1300 dollars more cause different problem they just found now. After charging $600 before. Go somewhere else at least you have a 50% chance getting f$&@ed over!

Du
Review №61

Great honest crew. I accidentally put E85 in my diesel and they fixed it in one day. We were able to get back on the road and home with only one day extra stay. They are efficient and honest. Highly recommend!!!

To
Review №62

Here on vacation, and had a valve stem stick open (ie- not hold air). They looked at it and fixed it in 5 minutes. I said what do I owe you, and he said nothing! I knew it wasnt an expensive fix, but still really appreciate the kind gesture. Great service, great people! Thanks.

An
Review №63

Fast in and out, drove down to Orlando from NYC for vacation. Noticed some periodic vibrations from my rear wheels at about 70-80 mph. They fixed the problem right away. Very polite and courteous staff.

Na
Review №64

Riker’s is the best! Replaced my interstate battery for free per says the warranty, the last place charged me to replace it! You can not put a price tag on honesty!!!

Fa
Review №65

They are fast and professional, no bull.

Th
Review №66

Was able to check out my vehicle same day and got back with me about issues.

Jo
Review №67

The attention of the staff is very professional, the prices of the service are very competitive with other similar businesses

Aa
Review №68

Went here, on a holiday, because I had a screw in my tire. The folks quickly took my car in. they informed me that the screw didnt actually puncture the tire entirely, and after confirming the pressure was okay and all four sent me on my way. That kind of honesty, quick service, and politeness - especially on a holiday. If Im ever in need in Orlando again I will certainly come here

Ye
Review №69

I’ve been going to Riker’s for a couple of years and have always received great service. However, after today, I don’t feel comfortable going back. Not a single employee was wearing a face covering, there was no plexiglass between the employees at the desk and the customers, and there was little to no social distancing happening. I did not feel safe and will not be returning to an establishment that doesn’t seem to care about the safety of their customers or employees.

Sa
Review №70

Awesome boys, out here.

ha
Review №71

I went at 5:45 pm on friday with a flat tire, they had the courage to send me home that way knowing they close at 7pm. No respect

Je
Review №72

Lol. When I went to post my message, my phone died. Sorry. But I was thankful for the young man checking my air pressure for my tires. And he was able to take me with in 5 mins. Everyone had a smile and were very professional. I will definitely go back.

S
Review №73

Got a nail in our tire and had to get off the turnpike. Came across Riker’s and can’t say enough about the entire experience! Curtis was so nice, professional and the entire staff were very friendly and the place was really clean. They put a new tire on and had us on our way in no time! We highly recommend them!!!

Ma
Review №74

They couldn’t have been more accommodating and nice. Great experience

Al
Review №75

My car broke down and I had it towed to Riker’s Because it was the closest option. I had never been to or worked with them before. I spoke with Tyler and he helped me get everything situated. Worked with me calling back and forth to figure out my best options and though they weren’t able to help me (only because my vehicle was under warranty at another location) They were able to diagnose what was wrong with my car quickly and efficiently! I definitely will be coming back should I need any other fixings for my car! Amazing customer service and they seem to really care about their customers and what is best for their customers needs instead of just trying to make a sale. I felt valued and very well taken care of here! Five stars!!! Definitely recommend!

As
Review №76

I literally stopped Nathan in the parking lot and asked for his assistance with a minor task, and his level of professionalism and customer service was exceptional!

Na
Review №77

I came to Riker’s with a flat tire just as they were getting ready to close. Elwin was very helpful, and he and the other employees were willing to stay late to change the tire.

Le
Review №78

The most place you can trust the service they provided. Honestly I check many services in Central Florida. You are the number one customers service . I will recommend my clients to come your place and check it out. Thank you very much for your excellent service. Appreciate everything you done.

Ja
Review №79

Great shop!! I trust them with my vehicle.

Ti
Review №80

Great team and staff. Always willing to go the extra mile and can be trusted. Best part is if you get all four new tires, they’ll do a free tire rotation every 6,000mi which is helping when I go there to get an oil change.

Co
Review №81

Riker’s is the only place I’ve ever been since moving to Orlando and I won’t take my car anywhere else! I’ve had the best service since day 1. They do a fantastic job every time! Absolutely the best!

EL
Review №82

Bittersweet experience today. Bitter because i got a flat tire on the way from Icon Park... SWEEEET because this place is less than a mile away and the service was the best! Even though Elwin had to deliver the bad news that I needed a new tire, he made it a great experience for me, and I did not feel bad swiping mh card. Also unlike Firestone AND Discount Tires who allowed me to get on an 8 hour road trip with a tire that was headed out the door because they didnt tell me the truth, Elwin was upfront with me and showed me the signs that my tires had limited life and I should address one when I get home but the difference between the 2... the one he replaced needed immediate attention. He was very kind and smiling and turned a pocket-painful experience into a very pleasant experience. Thank you Elwin you are amazing.. keep smiling!!

Du
Review №83

Excellent, Honest Automotive Services at Rikers. All the Associates are very knowledgable and great to work with .I highly recommend Rikers for all your Automotive needs.

Ma
Review №84

Amazing service every time Ive been there. Friendly staff and highly recommend going there for your automotive needs. Prices are good and wont give you the run around either.

Al
Review №85

Hi, I have been a happy customer of Rikers for about 4 years, since I moved to this neighborhood. I highly recommend this business. They always provide good service; kind, honest, knowledgeable and reliable.

Lu
Review №86

Great place, good customer service, very honest people

Mi
Review №87

Always friendly and knowledgeable but they are expensive.

Ma
Review №88

These guys were great! Elwin was super helpful when I was explaining the work I needed done (a simple oil change and tire replacement) and never once tried to sell me an unnecessary service. He showed me what was wrong with my tire and explained how much it would cost to replace it. The whole experience took about an hour and a half and was pretty affordable for the work done. I’ll definitely be coming back!

Lo
Review №89

Good honest service.

Jo
Review №90

I have to say the guys at Rikers have really helped me since bringing my vehicle to them. Their prices are so affordable, and they make sure you get the right work done for your car. I had Elwin assist me in my vehicle making sure everything that was needed to have the car running was done properly and explained everything to me thoroughly. Cant express how grateful I am to bring my vehicle and trust them to maintain the car.

Ne
Review №91

Fast service great staff

Gr
Review №92

Came in with a tire issue and found out that I need to get all of my tires replaced. Riker’s was able to replace all four tires in under 3 hours, which was amazing. They are honest, very helpful and friendly and I knew my car was in good hands. They turned what could’ve been a very stressful situation into something that was easily handled. Can’t recommend enough!

Se
Review №93

Great service, got a new tire and was very quickly. The manager Sean Davis was also very honest and helpful. Definitely a 5 star

te
Review №94

Way over priced, they wanted to charged 100 to install a battery?? Lol ok wow

Ma
Review №95

I was in from out of town and had a flat tire. They got in me in right away and we’re very personable. Great experience

Po
Review №96

I feel like I was robbed this time even though I visited this shop for several times with several cars in the past 3-4 year. I can sense some things are not right.

Fr
Review №97

Great and quick service, kept our Disney appt!

Al
Review №98

I love going to Riker’s! The experience is always good; the people working there are honest good men. I’ve taken both of my cars there multiple times!

El
Review №99

The team at Riker’s was incredibly professional, knowledgeable and helpful. They are honest and efficient. I’m grateful that I was able to get my vehicle serviced so quickly and for a fair price. Keep up the exceptional work Riker’s Automotive & Tire, your customers appreciate it!

Kr
Review №100

Very trustworthy and knowledgeable. Highly recommend! Sean, Elwin and the entire staff are great to work with.

Information
68 Photos
100 Comments
4.3 Rating
  • Address:5700 Central Florida Pkwy, Orlando, FL 32821, United States
  • Site:http://rikersauto.com/
  • Phone:+1 407-238-9800
Categories
  • Tire shop
  • Auto air conditioning service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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