The Thompson Agencys customer service is unbeatable! So refreshing! Jean and Ashley were amazing and so helpful! Great communication and great follow up calls. I was really impressed with how they didnt try to up sale like other insurance companies do. They truly care about their clients and work hard to keep their clients happy! Thank you for your great service Thompson Agency!

We were first recommended to the Orlando Thompson Agency in 2013 as new Florida residents. At that time, Julia walked us through the ins-and-outs of Florida homeowners insurance, as well as recommending certain additions to our new construction to lower insurance costs. Since then, we have always called The Thompson Agency for any insurance questions, new coverage or updates. I recently reviewed all my insurance, asking them and another company to quote me same but cheaper coverages. The Thompson Agency came through again, cutting my annual costs by $1400, while still staying with a highly rated insurance company. Ashley was extremely easy to work with. She listens to the customers needs, is friendly and professional, and most important, follows up in a timely manner. I highly recommend you give the Thompson Agency a call for all your insurance needs.

Fantastic! I am a small business owner for 28 years and was extremely pleased with the professional assistance provided by The Thompson Agency. The entire team is great. We started with a simple review of our coverages and found that for the same or better coverage we could pay much less. As a normal practice, they take the time to review our coverages every single year and make sure they actually meet our needs and are the best fit for our business. Since we are an auction company and real Eatate brokerage, we have very unique issues that arise all the time. I can’t stress enough how great they have all been throughout the years. I have met the entire family as well and they all talk the same talk and strive to provide superior service... which they do on a daily basis. We are a huge fans and can’t recommend them strongly enough!!!

I have been a customer for three years. When I first bought my home, Julia took the time to look for the very best insurance for my home at a good price point. She explained aspects of homeowners insurance that I wasnt aware of. And the team at Thompson continues to monitor my insurance yearly to ensure I get the best product and pricing. Now my mom is buying a home and Joan will find her a policy that best fits her needs.

The Thompson Agency provides excellent customer service and follow up. They work with multiple companies to find the best price for their customers needs. I have used The Thompson Agency for many years and am very happy with their great work! I highly recommend them!

I have worked with Julia on volunteer projects and she has always been lovely. When I asked for a quote, there was no pressure, just gave us options and to let them know. Great service and committed to the community.

Ive used The Thompson Agency for several years. I get great value, and even better service from my agent, Julia Thompson. She goes above and beyond to search for better pricing, and to make sure Im getting exactly what I need!

The Thompson Agency is fantastic. I have been a loyal customer since 2013. They are responsive, thorough, and provide plenty of options regarding policies. I highly recommend using them for any insurance needs.

Jean has always been readily available and helpful when it comes to answering my questions. She goes out of her way to hold up the Thompson family business reputation they enjoy for offering their customers quality and value!

I have been a client of The Thompson Agency for several years. As a business owner, I had been shopping around for liability insurance that was reasonably priced. I was shocked when Julia was able to cut my cost in half. She has a stellar staff that always responds quickly and follows through with my requests almost immediately. I have been beyond pleased with my experience at the Thompson Agency. Whenever I make a call to them I am always greeted by a real person and I feel like an individual instead of one of the herd. Definitely one of the best decisions I have made.

Weve been with The Thompson Agency for over 7 years, and they have been great! Always pleasant to talk to, very responsive, open to shopping around whenever we feel we need to ensure we are not getting overcharged, always have our best interest in mind!

I have been a long time client and I am very happy with the Thompson agency and all of their staff! Very hard working and responsive I would highly recommend them!

Julia and Jean were absolutely great to work with in getting insurance for my new home. They provided easy to follow quotes and gave guidance as to which provided the coverage I needed for my home.

Julia Thompson has been amazing to work with. She is very responsive and professional. I am in the process of refinancing my home and she provided me the documents I needed very quickly due to the strict deadline of the refinance process. I highly recommend The Thompson Agency!

The staff are all very knowledgeable of the products and are very responsive and patience to our inquiries.

Simply the best insurance agency I have ever worked with. They are competitive with price, excellent customer service, and I love, love, love that they always reach out to me before renewal to let me know that they have already shopped around and give me my options. I recommend them to all of our family, friends, & customers!

I had a wonderful experience with Ashley Carrero from the Thompson Agency. I was having trouble with my previous insurance agency’s responsiveness and was referred to Ashley, which really was a blessing. She was able to quickly and swiftly answer my questions and help me change home insurance plans. Being in the middle of a cross country move, having great people help you ins a blessing as you’re figuring everything out. I’m so grateful for Ashley and her service. I look forward to referring many to her and the Thompson Agency.

They got the best team!Knowledgeable, friendly and efficient!

I worked with Julia to replace my home and auto coverage. She not only saved me a ton of money, but also helped me understand my coverage and its limitations and inclusions. I feel like I have much, much better coverage now than I did before. Plus, she made it unbelievably easy to do! I drug my feet opening the documents she sent me because I was dreading a long application process. Low and behold, it was almost entirely done for me! I was amazed. I recommend Julia and The Thompson Agency to EVERYONE!

Great agency showing true passion and professionalism with an amazing team!

Hands down Julia is the best in her craft. Need a quote? Give her the opportunity to bundle all of your needs and work with just 1 agency. Speedy response and awesome service.

The Thompson agency is everything they claim to be, and more. I love the family owned business concept and the fact that they are independent. This means that their loyalty is to their clients not to a specific insurance company that has them exclusively. I know this for a fact because Ive been with them for 4 years and love dealing with them. Everyone at their office is super friendly and professional. I would recommend them to anyone needing any type of insurance.

Jessica Vazquez was a tremendous help. I was looking for renters insurance for a new apartment I am leasing in the Downtown Orlando area. The building referred me to the company they use. I decided to ask for help and research other companies that provide a better policy. This is where Jessica took action and found me the best deal. I am currently in the process of going forward with completing the final steps to move into my new home. Im so glad Jessica was able to help. She was very thorough and patient with my questions. She also had an answer very quickly. She is a huge asset to the Thompson Agency. I highly recommend her for your insurance needs.

Every time I call and Jessica Vazquez answers the phone I can count on whatever my call pertains to she will solve it and have info to me in just a matter of a few minutes. Jessica is always polite and seems to care about helping others and taking the burden off their shoulders when it comes to insurance doings. I would recommend having her to represent you for all your insurance needs if you want good results and doesnt take long for answers. She helped me out by getting some cars removed from my insurance and some cars added plus was able to get me money back from insurance company. Thanks a lot for your wonderful and gracious help in time of need. Jessica Your the best.

The Thompson Agency provides great and timely service! This will be a long review, but anyone who wants to have great customer service must read my review.My previous car insurance company took 6 months of back & forth to get our not at fault claim paid.I consulted with Julia during this period & immediately after receiving the payment, I switched to the Thompson Agency, where Lowell has helped me.The process of signing up was a breeze, Lowell collected everything through email. Not only am I with a very reputable company, but Lowell even saved me money on my policy!Insurance is something you want to initially research, purchase and forget about (as you have an insurance company you can depend on). I feel very confident should a problem arise, Lowell and Julia will take care of my needs.

It’s so nice to call my insurance agency and speak with a real person instead of getting a robot. I really appreciated the time and effort that The Thompson Agency put in to ensure I was sufficiently covered for all of my insurance needs. This truly is a company built on honesty and loyalty.

Super friendly staff and a true family-owned business. We have been using The Thompson agency and Julia and her team for about 3 years now and the service has been outstanding. They provided home owners policy, autos and a rental property when we had one. They shopped for best coverage at the best possible price. When you have a teenage driver, that could be tough, if you know what I mean. :-)

They were very thorough and nice when I called for a renters insurance quote. It’s nice to be able to work with a family owned company!! I would definitely recommend doing business with them :)

I came across this agency randomly one afternoon about a year ago and decided to stop in without an appointment. To this day, I have yet to be welcomed into another business with the warmth and friendliness I experienced here. Every time I call their office, one of their team members answers the phone. The same goes for email- I always receive a response almost immediately. They are knowledgeable, honest, and really just easy going people to be around. You will not be disappointed!

My wife and I hadnt heard from our insurance agent in years and we started shopping around for different rates. Luckily we found out about the Thompson Agency. The staff is extremely friendly, knowledgable and puts customer service first. Julia gave us a very competitive rate and keeps us informed whenever there are any potential changes or even contacts us just to keep in touch. I highly recommend The Thompson Agency to anyone in need of Insurance.

I have been a customer of The Thompson Agency for many years and I am always impressed by their rates and customer service. Whenever I need something insurance related, they are always ready to help!

First call for all insurance needs!The Thompson Agency has helped me and my family with auto & home insurance. They are independent and can write policies with many different Reputable companies. Julia is great about educating you on what coverage you need/should have and why it is important.The Thompson Agency is always there to answer your call for questions whether its is about your policy/coverage or filing a claim.Highly Recommend!

Working with Julia and there incredibly capable staff has been a pleasure the past few years. When I first met Julia I had been with another agent for 9 years and I never heard from them. Julia went on to quote me a much more competitive rate saving myself and my family several hundred dollars a year. Even more important to me then their extremely competitive rates is their exceptional customer service. Julia contacts me at least twice a year and lets me know if anything is changing with my policy and what my options are. We are a busy family so having a proactive agent on my side is exactly what I need. I refer the Thompson Agency every chance I get and so far every referral feels the same way I do!

Ive been a client of the Thompson agency for number of years. Theyve helped me find auto and renters insurance. As someone who was a first timer in securing my own insurance, I was relieved to have an expert on my side who was able to provide guidance and answer questions. They came back with a few options and helped me make an informed decision. As my insurance needs have changed over the years, my agent, Julia, has always been an email away.

I was referred to The Thompson Agency, after my rates with the previous company steadily increased over the past decade. Jessica helped me find the exact same coverage for a substantial savings. She answered all of my questions throughout the process and is super friendly. I definitely recommend giving them a shot!

Julia and team at the Thompson Agency are great to work with! They care about their clients and want to make sure they are protected while getting the best rates for their coverage. They are very helpful and prompt in their response time. I plan to stay with them for many years to come!

I cant help but have the most respect for The Thompson Agency! I am in the middle of building a company and everyone here has been more than helpful with our needs. After talking to other customers of this company, they all say the same thing as we do. They have the old school customer service mentality in not treating the clients as a number, but they take their time in getting to know you, your business, and really work hard to assess the best policies that you can afford. I highly recommend this company to everyone I know!

I have known Jessica from New York when in the finance industry. I recently referred a friend of mine who is relocating to Florida. As always she never disappoints. Jessica is an excellent expert and resource for all Snow Birds

I have been a customer of The Thompson Agency for several years now and they are always professional, efficient, and have your – the customer’s – best interest at heart. I would recommend to anyone to give them an opportunity to earn your business. I am positive they will.

Great experience with our home insurance. Jessica was responsive and helpful all around. They got us a better deal than a few other agencies we contacted. Would definitely recommend them.

The Thompson Agency goes up and beyond to help there customers.We have our home owner insurance throught them and now we have auto as well. Jessica who works there has been a great help with all of this. Definitely follows up with a phone call and emails as a back up.Thanks for all your help.Happy loyal customer.

Jodi assisted us and explained everything we needed to know! She broke it down in termology that we understood and was so helpful! She even helped us get a refund by letting us know to get a new wind mit after our new roof was installed!!! 5 stars!!!

Very responsive and friendly! They have been a great resource for us especially with being new to the area. Best insurance experience I have ever had.

Jessica Vazquez was very helpful with all of my insurance needs. Her customer service was fantastic and she was very responsive. I would recommend her to anyone.

So easy to work with, and will really take the time to make sure you are not only getting the best deal but also understand the products you are receiving. Julia has been a joy to work with, and I am referring all my friends and family their way!

Overall, my experience with The Thompson Agency was very positive. They helped me save money on my rental properties & home insurance...Julia delivered straightforward quotes with excellent honest service!The Thompson Agency provided the solution to my problem.

Very, very honest!!!! Always says exactly what you need. So professionals. Love them

Love the Thompson Agency! Saved me hundreds of dollars on my home and flood insurance. Great customer service and Julia is awesome!

Wonderful staff and who are always willing to help!

Amazing service. Highly recommended. Give them a call to get a quote for your auto and/or home insurance.

Jessica Vazquez is a true professional and has served my homeowners very well! Great communication and a pleasure to work with!

Liberty Mutual raised our rates from $240/mo. to $335/mo. in just over four months time. And when I went to discuss this with them, they said sorry...nothing we can do. you can lower your coverage if you want a lower price. I said sorry...ill lower my price another way.Julia at The Thompson Agency found us an excellent rated company and got our car insurance down to $193/mo. Same coverage. I cant say enough about the effort and results we got from them.btw, coverage was for two cars (2012 Genesis Coupe and 2013 Veloster)

Ive had the pleasure of working with Julia Thompson. Had a great experience, and Ive referred family members and clients to The Thompson Agency!

Friendly, Professional and always looking to keep one informed. Keep up hard work.