I had a horrific experience with State Farm last night regarding trying to get my car a battery when I was stranded. I had to get the car towed to the dealership and pay a fee that could of been avoided from the start. The next day later I had to come out of pocket for the battery replacement and pay more than I would of with my coverage. I had a wonderful Agent named Jordan Arbner and helped me get reimbursed my money back from the towing company. She out of everyone I spoke with was very honest, upfront, and responsive with everything especially understanding when I was upset. The situation was bad with what State Farm got me into but they hired someone very honest and hope more employees are like the one I spoken with.
Everyone at this office is professional and ready to assist with whatever is needed. They are quick to respond and very personable. I cannot thank them enough for answering all my questions and always being there when I really need them. I would recommend them.
I called in for some quotes on life insurance and accidental insurance for my husband, my kids and myself and Sol really educated my husband and I on different types, pricing and she helped us realize how important it really is to invest in life insurance. Im so grateful to have spoken to her, she really opened up our eyes and minds. Sol went above and beyond and I really would love for her to be recognized for the service that she provided. She did not make us feel like we were a money bag, she made us feel like actual humans and we felt how genuine how interests were in getting us our packages. If you visit this location or visit it, please speak to Sol she will not only make you feel at home, she will find exactly what youre looking for all while educating you. She really helped us out and Im beyond grateful. I NEVER write reviews, but Sol deserves it and I hope that this is seen.
Solange was extremely helpful in every step of the process. I started a quote over the weekend while the office was closed, and she reached out to me by Monday morning. Even with a little game of phone tag due to my work schedule, this team was extremely responsive and worked diligently to continue with my request.Sol walked me through every part of the package I was considering, and helped me tweak it to work with my budget down to the dollar. Her customer service was absolutely impeccable, and it was wonderful speaking with her on a personal level. She didnt try to upsell, and she helped me save so much money while creating a plan thats wonderful for me. Highly recommend this office, and State Farm in general!
I can’t begin to tell everyone how great StateFarm is and even more how amazing there employees are at this specific location. I would give it more stars if I could. They have help myself including my family get the best rates possible with a coverage that lets me and my family know we are covered no matter what happens. If you don’t believe me feel free to contact them yourself. You will not be disappointed. Ask for Laura
I called in for a quote on my renters and Sol helped me out with the best deal and educated me a lot on the importance of protecting myself and family, as well. She is sweet and passionate about her clients getting the best service possible. Thank you Sol for everything you did!
Thank you to all the staff here at my state farm,especially Gricel Gamino,she always goes above and beyond for her customers. She makes sure it stay within our budget and if she sees something not right she goes in and corrects it or she gives us a call.to me thats customer service, but when it comes to her customers she treats us like family.she has such great value wonderful cudtomer service. Thank you to our amazing family at state farm.happy holidays to everyone.
I have acquired insurance from two other providers prior to State Farm and eventhough they are a big company no one has made me feel so listened to and so cared for as Solange from State Farm has. Shes on top of it all. Thank you State Farm!!
Love this agency!! I have been with them 38 years!
State farm has been my insurance company for over five years and I can say that they have excellent customer service. Especially the attention of Gricel Gamino in spanish which is incomparable. Gricel is always showing willingness to answer any questions, concerns or to solve any inconveniences. She is very efficient and proactive in the search for optimal solutions. Recommended 100 percent.
This State Farm agent is so wonderful! John Psomas has a really great team of insurance professionals. I highly recommend and use this agent for all of my insurance needs and most of my banking needs. I specifically want to thank Laura Forburger for her efforts all these past twenty or so years my family has been with State Farm. She is truly an asset to this company and I look forward to continuing our working relationship through the next twenty years!
This office always works hard to meet my needs at a reasonable price. Carla Blasini is always very willing to help me with any questions I have, which can be a lot. For example, when I was looking to buy a new car, Carla patiently provided quotes for each of the vehicles on my long list. They’re always a phone call away.
My wife and I have been with State Farm for some time now (auto and renters insurance), and we have had nothing but the best customer service from John Psomas and his team. In the midst of this global crisis, Solange Baliles was able to make some adjustments to our auto insurance that better suits our needs, quickly responding to our request without hesitation and with professionalism!
I have had my auto and renters insurance with John Psomas for years. Since I am retired and dont drive very much, John found me a plan that saved me money now and will in the future. Thank you John and Gricel for everything.
They are a great group of people. John and his team Christian (aka CJ) and Laura are very polite. After the ordeal I had with another agent they have been nothing but great to work with and fixed all the issues I needed. I am so happy to have found this office full of amazing people. If you want a group of great hard working people definitely go see them. They explained everything to me step by step and even told me about more discounts and insurances they offer which was amazing. They are here for you as a person not for the pay check.
Been with these guys for 10 years. Amazing service. Gricel by far is the most helpful agent Ive come across. Always looking out for the best interest of my family and I. Good heart. Would recommend family and friends.
Great people, great service. Awesome customer service. They are like an extended family. If you need help They are there for you..very satisfy. Gricel and Laura are the best...
I have been a 5 year customer of State Farm, most recently with John Psomas office. Whenever Ive called to ask a question or have needed anything, John and his team have been courteous, helpful, and have always kept my best interest in mind! You wont be disappointed by the service you get!
All of my experiences in dealing with Dexter over at John Psomas have been fantastic! Hes professional, courteous but at the same time extremely personable. Make sure to ask for him, hell take good care of you!
I just saved a bunch of money by switching FROM Geico even with additional renters insurance coverage that I did not have with Geico. Paula was an absolute pleasure to deal with and the rest of the staff was very courteous and friendly. I plan on being a loyal state farm customer for all my future insurance needs. Highly recommended.
What a amazing service Mr. Edwin Peña have gave me during my change of insurance company, he help me to get a better protection for my money. Recently I was looking to get my brother in law a insurance for his vehicle and once I call state farm, Mr. Edwin Peña get us a quote and obviously we get his offer. Thanks again to John Psomas state farm Group and Mr. Edwin Peña for so amazing help and Service!
I always assumed one insurance company was the same as the other. I was pleasantly proven to be mistaken the day I tried State Farm. Not only was the customer service top notch, Gricel Gamino is so far the perfect agent (always have time, she is the whole time helping her clients with any questions and concerns that they had) but the price was substantially lower.Nothing more to say Im pretty satisfied with this company and my efficient agent.
Great staff! Sol is amazing. Very helpful and knowledgeable.
Christian Torres really makes the difference at this office. Thank you for your hard work and dedication to what you do!!!...God bless you all!!!
Gricel Gamino always takes care of us! She is very professional and always takes care of any issues we have.
Fui atendido por gineth y jordan y estoy más que satisfecho por su desempeño ayudándome para optener mi seguro para mis autos son excelentes profesionales,gracias por su atención
First class care