We had an emergency AC issue on a Sunday night and gave these guys a call. They came right out and did the repair. They were very professional and we are definitely going to be using them from here on out for our AC needs. We highly recommend them !
He’s super professional and always handles himself to the upmost standards of better than most professional AC people that do the job he is a very proficient and helps the customer out greatly if you ever have the chance to use him do so and you will not be disappointed sincerely Thomas C Fender
Amazing service! Our AC went out in the middle of the night right after our baby came home from the NICU. Coolbaby was there in a flash, diagnosed the issue, and fixed it on the spot. HIGHLY RECOMMEND.
My family and I are so impressed by and grateful for the outstanding quality of service provided by Alex and his team at Cool Baby Air. Will never use anyone else!
Alex really has helped us out a lot. I gave him a call was he was able to come out the same day to service our system. He even remembered us from 2 years ago from the last time we called. He was quick and professional and I will always recommend him to anyone that needs service or installations.
Literally the BEST service, hands down. I can’t even believe how quickly and efficiently this whole process was executed. Alex had previously serviced the AC unit in the office where I work, so naturally when my personal AC showed signs of a struggle, I immediately thought to reach out. It was pretty late on a business day (about 6PM), so I assumed maybe i would receive a response to my inquiry the next morning. NOPE! He responded immediately and told me he could be at my house within the HOUR! Alex went above and beyond, as he always does, to make sure our problem was solved. He ended up finding that a $1,300 part needed to be replaced, which was obviously jarring for us. Unprompted, he did his own research and found that we had a 10-year warranty on parts even though our service warranty was expired. First thing the next morning, he hunted down the part we needed and cruised over to install it. Well, not only did he perform the install, but he also cleaned out various compartments and filters, etc that he could have easily passed up- like other service providers that just want to get to the next big job. I could go on for days about this amazing experience, but I’ll end with this...my fiancée is a major DIY-er, just like me; so he does his research, big time. It’s very rare that he voices how impressed he is with someone; but based on my experience with Alex at my work office, I had a very good feeling that he would be thoroughly impressed. Sure enough, they hit it off and I was hearing raving reviews all night 🤣 they now text each other and I’m pretty sure they’ll be best friends soon. PS, our AC has been working FLAWLESSLY ever since.I will NEVER use any other AC company again. If you’ve read this whole review, good for you, because now you’ve been enlightened. Seriously, 100% look no further. If you can get Alex, DO IT. He’s so incredibly educated, experienced, accommodating, and professional. I cannot fully express my (our) gratitude to him for being so attentive, helpful, and genuine.Thank you Alex, and thank you CoolBaby AC for continuously providing superior service! You are SO appreciated.
We had an A/C failure which left the house feeling like an oven inside. The response from Cool Baby Air Conditioning was excellent and beyond what could have been reasonably expected. Arriving at 7.30 at night, Alex stayed until close to midnight just to get the job properly analysed and resolved - and our A/C working again. I constantly tried to make clear to Alex that we didn’t expect him to carry on into the night, but he insisted he wanted to finish the job. We really could not have asked for anything more - a complete dedication to doing a great job for us - very impressed.
The quickest service I have ever had! Alex took his time to understand my specific needs. He even correct an issue that 2 other company left. COOL BABY AC is number 1 in my book.
Fast response
We have used them as subs on several jobs. They are very reliable, professional and reasonably priced. We have used them for new air conditioning installation, repairs / piece work, ductwork and insulation work and every time it has been easy to schedule and get work completed in a timely manner. Look forward to sending them business in the future. Great HVAC company!
Tommy and Alex are very friendly and quick! Prices reasonable and very reliable. Have already referred them business
If you’re looking for an AC repair person that is super responsive, knowledgeable, trust worthy and hard-working, give Alex a call.
Alex was on time and got the install done professionally.
He is a great help. Also very accommodating.
Alex is absolutely the best!