Rich was so helpful and kind. He shared information which taught us about each piano and helped us narrow it down to the one that best fit our needs. He wasn’t ever pushy and allowed us to talk through everything. He also plays the pianos so you can hear the difference in sound. He plays beautifully! Such a great experience!
I knew that I wanted a Yamaha piano and this was the right place to go. When we casually stopped by just to see what was there, I said what I was looking for and Joe didnt beat around the bush trying to show me things that I didnt want anyway. He took me right to the pianos that I was interested in and took time to explain features, pricing, deals that I could take advantage of, etc. He let us all play on the pianos for a good amount of time to feel the piano (an absolute must for my family.) When we needed to leave, we thanked him and he offered to send me an email with information to look up and gave me a card with the prices written down for me. I love getting prices in writing! And he didnt put any pressure on or make us feel like we wasted his time.The next day I got an email from Joe with information about the pianos I was interested in which I did look up and found to be quite useful. Again, I didnt feel any pressure.It was probably another two weeks before we made our decision and came back to buy a piano. Once again Joe was super helpful and let us take our time choosing the perfect one.The delivery went well. I was super impressed with the man leading the others in the job. There were 10 stairs to go down and he led the operation so well.All in all this was such a pleasant experience (100 times better than buying new cell phone and plan) and I would heartily recommend The Piano Gallery in Orem to anyone.
Piano Gallery of Orem was AMAZING to work with! We just bought our first piano from them. They were vary helpful and friendly letting me come in and play the piano while we waited to buy. They also delivered and setup the piano after we purchased it. We LOVE our Yamaha CLP 795-GP!Over the course of two years while we worked towards a piano they were never rude and never made me feel like we were wasting their time. I appreciate the helpful explanations and demos of the piano that were given.They were vary prompt to let me know multiple times when the model we wanted to get was on their showroom floor. Even though it took us a couple years to actually be able to buy the piano it was well worth the wait.Thank you so much Piano Gallery for the great customer service, friendly atmosphere, and amazing products. Id recommend you guys to anyone!
We bought a piano here about 4 years ago, and I have been meaning to leave a review! We had a great experience, and our salesman (Joe? Not 100% sure now!) was very nice. We still love our piano!🎹
Great experience, got an awesome piano at a fair price. Joe was extremely knowledgeable and responsive to all my questions. Bought a Yamaha U1 Disklavier and cant wait.
Despite the continued digital piano shortages, I finally found one here! Not only did they have one in stock, but Joe answered all my questions and was super friendly and not pushy. Delivery was smooth with a heads-up text and quick assembly. They were nice and patient with my kids who “had” to watch.Definitely recommended as a great place to learn, buy, and browse!
Joe was fantastic in helping us find a piano that would fit our needs. I had originally gone in several months ago to buy an acoustic piano but then was redirected by children and grandchildren that a digital piano would be a better choice for the home we were buying it for. Joe talked us through the levels of the Yamaha Clavinova, shared and demonstrated all the features and patiently waited for a grandson to come play it. It passed the test and we were happy to have our new digital piano delivered and set up the next day! All in all a wonderful experience! Thank you. Karen Harrison
We had a great experience at The Piano Gallery of Orem. Joe helped us out. He wasn’t pushy; he just gave us all of the information and let us make our own decision. He was very knowledgeable about his inventory and a very kind person. Super clean store and great atmosphere.
Joe was amazing in helping us find the perfect digital piano for our home. He was extremely professional, listened to our questions and our wants, and was very knowledgeable on various piano brands, not just Yamaha.When we ended up purchasing our piano, delivery was a breeze; took less than 10 mins to set everything up and we couldnt be happier with our purchase.Would absolutely recommend the Piano Gallery for those looking to purchase a piano. Youll be taken care of and have all the necessary information you need in order to comfortably make a purchase!
We absolutely loved working with Joe!We had wanted a digital piano, but had no idea what to look for. Not only was Joe friendly, but very knowledgeable and not at all pushy. He helped us see the value of certain pianos and didn’t seem in a rush to “make a sale”.We have been so satisfied with our piano since is quick and easy delivery. Wish I I could add more stars!
Absolutely phenomenal! We worked with Joe to trade in our piano for a new one, since our original piano was not very safe for our 18 month old son. Joe was incredibly helpful, going so far as to replace the keytops on the piano we were receiving and sending out a tuner to fix a couple of issues with the piano at no charge. He listened to our concerns and questions and was always quick to respond in a kind and understanding way. We are moving soon - but if we werent, we would get any and all future pianos from Joe at Piano Gallery!
We had a great experience working with Joe. He was very knowledgeable and not pushy at all. Would highly recommend!
Joe was amazing! He was so friendly and knowledgeable! He was able to help me get exactly what I wanted.
Over the years, we have now bought two pianos from Piano Galley (one electric, one grand), and it’s been a fantastic experience. Joe and his staff are so knowledgeable, kind, and yet not pushy. They went above and beyond to accommodate us. They truly care about their customers. Would highly recommend.
I came in looking for a digital piano for my mom and Joe was able to help me choose the right one for her. I wasn’t really sure what I was looking for or how to choose one but he was able to help me find the right one for our needs. He also gave his advice on things I hadn’t thought of. It was a very easy and wonderful experience. I was also given an amazing price! Can’t beat that!
I had a very positive experience at the Piano Gallery. We were helped by Joe and he was knowledgeable and listened to which piano would best suit our needs. On top of it, there wasn’t any pushiness or pressure to purchase anything. Joe was jovial and made our experience an overall 10/10. The move-in team also did an amazing job when they brought the piano to us. Thanks!
I bought the CSP-150 and have loved every bit of it.My musical wife and daughter are also pretty ecstatic about all the new playing options they have.When I first came into the piano gallery, I was looking for a relatively cheap digital piano to put on my desk and maybe learn a few songs.Unfortunately, they dont have cheap, digital pianos.Fortunately, I found out just how amazing a digital piano could actually be.After a few demos and discussions on wants and needs, I was more then willing to make a more significant investment in the CSP.These guys are great.
We have been thinking about getting a piano for years and have gone back and forth with what to do. We are getting ready to renovate our home so we wanted to have flexibility in the piano we purchased. Joe helped us find a BEAUTIFUL CSP-170 digital piano! The sound was amazing and the features are beyond what we could have expected. Great service and great product!!!
Amazing staff. Joe took such good care of me and made the buying experience painless and easy. Definitely best sales experience Ive had in Orem Utah.
Me and my wife bought a piano and we had a wonderful experience! Joe is amazing and very knowledgeable, it made our piano buying experience so smooth and easy. We are so excited!
Just purchased a digital piano and couldnt ask for a better experience. After searching online for days trying to decide what would work best for our situation we were quickly able to decide on the CSP-150 with the help of Joe. Piano was delivered and setup the next day. Great store and outstanding customer service.
Joe and Rich have been amazing to work with. They were both so wonderful, helpful, and kind with all of our millions of questions. We felt taken care of during the purchasing process and feel confident in the post care they offer as well. The prices are extremely fair. Piano Gallery is the place to come, no doubt. I’m elated about purchasing my piano and equally as elated with the process, which is a big deal when making a large purchase!
These guys are so professional, helpful and honest. I highly recommend them!
DO NOT sell your piano by consignment with the Piano Gallery! Their contract is very vague, no time frame on what to expect with a wide range of what you can expect to receive.I was moving and had to quickly sell my Baldwin console which was in excellent condition. It had appraised ten years earlier from a different consignment shop for $2500. I wrongly assumed I would get a decent amount on the higher end of Piano Gallery’s range.After a 8 month nightmare of inquires, (“you’ll have to check with Joe”, call back tomorrow after 1:00, let me check on that, I’ll call you back, you haven’t received that check?” )etc, etc!! Finally received $500 in the mail, the very lowest number on the price range. I think if I hadn’t kept checking on it I’d never have received a penny. I felt taken!The only thing good to say, Joe was always courteous and nice on the phone calls.
Bought a new piano yesterday from Joe at Piano Gallery Orem. Joe was extremely helpful in listening to what I needed and was looking for in a new piano for our family. We were in and out in 30 minutes and delivered the next day. Such a pleasant experience. Thank u!
We are very pleased with our time spent at the Piano Gallery. We came in a few years ago and Rich was very helpful and low pressure. We also worked with Joe later on. We were not quite ready at the time so it made it very comfortable to come back a few years later and purchase the piano we had hearts set on.
We really looked around when we decided to purchase a piano because we wanted to be sure of what all our options were. It was completely unnecessary. Piano gallery had an amazing selection to view and pick from to fit our limited price range. We felt so welcomed in the store and Joe was phenomenal to work with. We are Piano Gallery customers for life.
Such a cool store. I’ve never seen so many pianos in one spot.
Had a fabulous experience purchasing my new piano. Joe was very knowledgeable and helpful. He answered all my questions, and it was a no pressure situation. I did not feel rushed or pressured at all. I felt valued as a customer and will definitely be returning for all my future piano needs!
My wife and I stopped in to the Piano Gallery in Orem to compare Yamaha piano models and pick one out for her. Joe Beagley, the salesman that was working with us, was attentive without being overbearing. He answered all of our questions, anticipated other questions that we hadn’t even considered. He helped us to find the perfect piano for my wife and we bought it that same day. We needed to delay our delivery for a few days but a quick call to Joe when we were ready resulted in an early arrival by the team that delivered and assembled the piano for us. Exceptional sales and service at the Piano Gallery and an absolutely amazing piano from Yamaha at a very good price.
Joe was so good to work with. He helped my husband surprise with a new piano; delivered it when our street happened to be resurfaced so they pushed it up the hill to our house and no complaints; happy to help us out and work around the unexpected road closure. Then took care of the piano tuning for us as well. Great to work with; very helpful!!
Joe was SO awesome and really helpful! This place has the best pianos and they are all super professional! I highly recommend this place!
Joe was so helpful in helping us find the right piano, it arrived within a week and was delivered and set up beautifully. We have loved every experience we’ve had at the piano gallery
Joe was excellent! He was knowledgeable on the pianos and was very pleasant to work with. We are excited for our new piano.
We were greeted very friendly and received very personalized service. The salesman, Joe, knew what he was talking about and everything matched our experience on other pianos earlier that day. I tried Casios, Boston’s, and Kiawais and nothing compared to the Yamaha. I would definitely go back in a heartbeat! We walked out very happy with a new digital Yamaha.
Great store!! Joe was very helpful and we had great customer service!
We had a wonderful experience shopping at the Piano Gallery. Joe was able to help us find a piano that was exactly what we were looking for. He made the entire process enjoyable and far surpassed our expectations. We will certainly be back.
Joe was extremely helpful! We were really impressed with the service. We also picked a gorgeous piano at lower than we planned! They are helpful and able to answer any questions.
The Manager is friendly and knowledgable. The prices were competitive. Overall an excellent experience.
Purchased a new Yamaha digital piano. It did not work properly after delivery. I have called the store multiple times, with no call back. Better to purchase from Piano Guys.
I came here last spring looking for a piano. After visiting some other places and looking online, I returned in the summer and purchased the piano I liked. Salesman was great- never pushy and their prices were great. After I was ready to pay, they gave me some extras I was not expecting. I also received a free piano tuning and after having the piano for 5 months now, I have no regrets or complaints. Thank you Piano Gallery!
We were so pleased with our experience at the piano gallery. Joe helped us and he was great! He was not only able to help us find everything we were looking for in a piano but also found one for us available at a price that was better than we were expecting, and more affordable for our family. They were easy to work with and very professional. We are so excited for our new piano!
We had a wonderful experience at Piano Gallery buying our new digital piano. Joe took his time and did not pressure us to make a hasty decision. He gave a thorough demo of a piano that we ended up purchasing. I would recommend Piano Gallery if you are in the market for either a digital or stringed piano.
I recently purchased a Yamaha Clavinova from the Piano Gallery and loved the quality of the service. I wasnt sure what I was looking for when I entered the store, but the salesman who helped me, Joe Beagley, was friendly and answered all my questions thoroughly. Most of all, I never felt pressured or pushed. They cared more about finding the right piano for me than selling products. I would highly recommend shopping here.
Very helpful. They have a large selection of beautiful pianos. Joe was willing to play them for us so that we can hear the sound.
Piano Gallery was recommended to us by our piano teacher since we were in the market for something new. She told us theyd be able to get us the best price around. We went there and got to test digital pianos in person and see and feel the differences between them. We were told we would be given the friends and family sale price, but when we got home we found the same setup online for $600 less. :( Had we gone with the online option we would have had to unbox and set up the piano ourselves though, and it was nice that Piano Gallery did that for us. Its also nice to buy from someone local in case of any warranty issues, and of course to be able to see the piano in person before you commit. Are those things worth an extra $600? Im sure everyone would answer that question differently. If money is an issue, I would shop around. It was disappointing thinking we were getting a good deal and then finding out that we didnt after all.
The Piano Gallery in Orem was great to deal with from beginning to end! Working with Rich in sales was fast and easy. The delivery guys were polite and lugged the beautiful Yamaha upright up the long stairway to our home. They even arranged for the piano to be tuned for us after it had settled into the home environment. Thanks to all the professionals who helped make this a great event for our family. I highly recommend them to everyone.
We purchased a Used Yamaha baby grand piano. Joe at the Piano Gallery was an excellent resource in helping us make the purchase decision. He was honest and straightforward and supported us making our decision on our timeline.
We had a very beautiful, large, old refurbished piano and needed to get a new one. We were interested in a digital piano. I am really just a mediocre piano player who plays as a hobby and for relaxation. We researched pianos before we went and found that piano gallery had the biggest selection of digital pianos and fortunately was having a sale. Our experience at the store was great. The salesman was helpful but not pressuring and seemed genuinely concerned about helping us find the right piano. To top it all off, the price was great (included piano bench and earphones) and delivery was free. With the salespersons help we found just the piano we wanted. Would recommend this store highly.
Came in to research options. Rich was very helpful and took time to explain different options. We ended up coming back and getting a piano here. We have had it for a year and love it. Recommended!
We knew we wanted a digital piano but had no knowledge about them when we came to the store. Thanks to Joe, we found the most fantastic piano. He was extremely knowledgeable, kind, and helpful and gave us all the time we needed. The piano was delivered with care and is even more wonderful than we imagined. I would recommend this place to anyone who needs a piano. They not only had a large array of digital pianos, but pianos of all kinds.
We had a great experience here. Joe was very knowledgeable and didnt pressure us at all. Were happy with our new digital piano and are glad we bought here!
We had a great first-time piano buying experience with Rich. I had done a lot of research and knew what I wanted when I came in and Rich got us taken care of right away. Because of shipping delays related to Covid, I was prepared to have to wait for some time before our piano would be ready. But I was so pleasantly surprised when Rich called me the next day to say the piano would be delivered the following day! The delivery guys were careful and had everything set up within 30 minutes. Overall, we felt very well taken care of. I would definitely recommend them to anyone looking to buy a piano.
We have no musical training but found ourselves in need of a piano for our children to take lessons. Joe was very knowledgeable and explained all of our options within our budget. We felt confident making an informed decisions and are now the proud owners of a beautiful piano. The delivery went smoothly and everyone we have communicated with has been friendly and helpful. This was more than a one time purchase; it is a life long relationship with Piano Gallery.
I’ve been looking for a digital piano for a while. I saw the ad for the two-day sale at the Orem Piano Gallery. I wasn’t sure what to expect, but I was very happy with the quality and price of the Clavinova that Joe Beagley helped me find. I was also impressed with Joe as a person. He was patient and he kindly answered all of my questions. He’s also a talented pianist and it was fun to hear him play. :)Great experience!Great price!Go here FIRST if you’re in the market for a piano.
Great service. Helpful, professional. Felt they really cared about getting us the right piano for our needs.
Love our Yamaha piano! The guys at the store were great to work with and didnt pressure us about anything. 2 years later, and we still love it!
The store manager Joe is awesome! He is very knowledgeable and helpful and doesn’t pressure you into a purchase. Highly recommend.Update - while Joe is a good salesperson, I am very disappointed in the piano teacher he recommended. I believe they are neighbors and that is the only reason he referred her. Unfortunate to have this experience taint the purchase.
We went in knowing what we needed but got so much help either way. Joe was great, knowledgeable and kind. We love our new piano!
We are so happy with our experience at Piano Gallery. Joe was so knowledgeable and helpful and the entire experience was very positive. We are absolutely thrilled with our new piano! I was impressed by their selection of digital pianos and Joe really took the time to explain the differences in the different models and find one that fit our needs and budget. The delivery was also great.
Piano Gallery in Orem did a fantastic job walking us through the purchase of our baby grand piano. Joe was great to work with, and even called to follow up after the delivery. Our delivery team did an amazing job and the piano came perfect! I am 100% satisfied with the entire process.
Rich was great to work with! Very little pressure, super easy to work with. Would definitely recommend checking out this store and working with Rich.
We walked into the Piano Gallery to look at baby grand pianos. Joe immediately offered to show us around. He wasnt high pressure or pushy, but listened to our needs and pointed us in the right direction. We are SO happy with our new piano. It meets every need we have and is a beautiful piece in our home. The delivery was smooth and easy. They were so easy to work with and gave us some nice perks. We are extremely happy with the whole process and love our new piano!
I had such a great experience with purchasing a Clavinova CLP-635. Joe was extremely knowledgable concerning the features of the different pianos in the CLP series. I was conflicted and thought I should go for a different piano in the series, but it was recommended that for what I wanted the 635 would be great. That saved me quite a bit of money and it was worth it. I appreciated the honesty!I loved that the delivery was was quick and the crew was extremely nice and wanted to make sure I was happy with the product.
Answered my questions quickly. They even recognized me from our initial meeting almost two years ago. Good customer service.
We purchased a Yamaha Clavinova from the Piano Gallery in Orem after being referred by my sister. The piano itself is awesome and Rich at the Piano Gallery made us fall in love with it even more. He was personable and shared his talent and passion for music. Rich really went the extra mile. It was a piano delivery to remember:) Thank you!!!
My piano was destroyed while getting refinished. Rich greeted me with a big smile and was so helpful and knowledgeable! Empathetic to my situation, he helped me find a new piano for a great price!
The communication after buying a piano was lacking but they were very helpful in finding the right piano for us.
I had a great experience buying a piano at the Piano Gallery! The manager was helpful and patient and gave me plenty of time to play as many pianos as I needed to make my decision. I didn’t feel pressured and I was able to get all my questions answered. The store was clean and I appreciated that they are being careful about sanitizing everything, etc.
Love this place! The professionalism and knowledge is unmatched. Joe took great care of us and answered any and all questions we had before our purchase. He gave us useful background and history of some of the models they sell that helped us make the right choice. If you are looking to buy a piano go to Piano Gallery!
We purchased a new Yamaha Clavino digital piano from Piano Gallery and we are so happy! Of course the instrument is fabulous, and the price was awesome, but even better was the customer service we received. I spoke with Joe on the phone multiple times before going into the store where Rich helped me. Both of them were very knowledgeable, personable and accommodating. Then the young men who delivered and set up our piano were so professional and efficient, taking great care to be respectful of our home and the piano. The entire experience has been perfect! We highly recommend the Piano Gallery!
We were very happy with our experience at The Piano Gallery. Joe was great to work with!
Great customer service; it’s clear that they know their pianos very well and will get you exactly what you need!
We were pleased to find a good digital piano here (Clavinova smart piano). Joe was helpful and easy to work with.
Very helpful salesman. We like our piano Yamaha cop 150. Helps children to learn with pedals. Let’s you see music sheets from downloaded music and from music you create. Price was pretty good.
We’ve been looking at Grand Pianos for years trying to decide what made the most sense for us. The size, sound, fit, age, brand, etc. Joe Beagley, at the Piano Gallery in Orem was so great to work with. He was informative and patient, which was really what we needed. He helped us to understand what we didn’t know we didn’t know. He let us borrow a floor template that showed several different sizes of pianos so that we could better visualize what size would fit in our room. The price of the piano included delivery, tuning, and a ten year warranty, so it was nice to not have a lot of extra costs on top of an already hefty price tag. He also gave us an option to trade the piano up within 30 days of having it in our home which gave us a huge amount of comfort if we didn’t love how the piano fit. When it arrived; however, it fit perfectly and had fantastic sound for our space. We’re so happy with our piano and our experience at Piano Gallery.
Amazing. I went in looking for a used piano and the employees were extremely helpful. They answered all my questions. They let me try as many pianos as I wanted. They were patient as I made decisions and never pushed me to make a decision. I came back the next morning and bought a piano and I’m so excited!!!!! Love this place.
I purchased a Yamaha grand piano years ago and have never regretted it. Yamaha is the best! I recently purchased a Yamaha upright piano and I highly recommend The Piano Gallery, and Joe! He is knowledgeable and fun to work with. He treated us like family! We got a great deal and couldnt be happier. The delivery was fast and efficient. If youre looking for a piano, buy Yamaha and buy from Joe!
Joe was extremely great to work with and helping me choose the best piano for my family. He was never pushy nor did I feel pressured to overbuy. I also got an amazing deal on the piano, best price I could find anywhere.
Piano Gallery and Joe were amazing to work with. Went in a few months ago and was able to browse and look at everything. He answered all our questions and gave us tips to look for. Ordered yesterday and had very quick delivery. I would recommend them to anyone looking for a piano.
This was all around a great buyer experience. I felt like Joe was very kind and knowledgeable about the different pianos and was able to direct us to the perfect piano for our family. I usually buy things online because they are cheaper, but this piano was a few hundred dollars cheaper at piano gallery for the exact same piano and they delivered it for $1 the very next day.
It was an awesome experience. After a long time researching in stores and online, it took just one visit for us to find the best instrument for us. Thanks Joe for the great support you gave us. We are very happy with our choice.
Joe was so very kind, knowledgeable and helpful. He let the piano find his owner. We found just the right one for the right price and couldnt be more happy with our purchase! Thank you, Joe for making us feel like family.
We had a really great experience at the Piano Gallery! I went in there originally to just look around since it was the closest piano store to my home, but they ended up having the best prices, beating online prices as well. Plus, we ended up getting the normal extra add-ins included in our delivery! I was very very pleased! I felt like they really value customer service there, which is very important to me! Once the piano was purchased, they would have delivered it the next day, but I ended up opting for 2 days later—so much faster than I had anticipated! Joe helped us and I would DEFINITELY recommend working with him. Not only was he knowledgeable and able to answer all our questions, but he was also very kind and sincere and had a good sense of humor. Plus, when something was missing from my delivery, he dropped it off personally! What service! If you are looking for a place to try out a piano and eventually buy one, go to this place in Orem and ask for Joe. I sincerely doubt you will be disappointed! I couldn’t be happier with our experience and especially our beautiful brand new piano!
We were shopping stores and private sellers for a used grand piano. We looked at the Piano Gallery in Murray and were impressed with the selection and service. When we found the piano (and price) we wanted in Orem the service was also top tier! The sales staff were knowledgeable, honest, and accommodating. We were so happy we also bought a digital piano. The delivery went perfectly too. The employees were skilled, careful and efficient in delivering the pianos and even helped move out our old piano. Highly recommend shopping new or used at Piano Gallery!
We purchased an amazing, fancy pants digital piano from Joe. He was very knowledgeable and showed us a variety of options and styles. He was great to work with and took really good care of us. They offer 6 months no interest financing as well. It’s the place to purchase a piano in my opinion! Thanks Joe!
Amazing customer service. Joe helped me when I walked in the door. His knowledge is outstanding and there was no pressure to buy. We sat down at the Yamaha CSP 150 and I was blown away. I left with a smile on my face and knew I had found the right location to do business with and the perfect piano for me. Thanks for everything Joe!
I got a job love working with people
Beautiful location with a fantastic staff. Joe was such a great person to work with. He was personable, friendly, patient, and answered all my questions. He was very knowledgeable about not only Yamahas but was able to provide a comprehensive comparison between models, brands, and went way above and beyond while providing services. No better place to go!
Great experience with Joe. He helped me learn about options and ultimately make a decision I was happy with. Very positive experience.
If you want a Yamaha piano, this is the place to get it! Joe made the buying experience great. There was no pressure. They were cheaper than online for a digital piano. Delivery was great. They were there right when they said they would be.When we buy another piano, we will definitely be coming back to here.
From my initial phone call to in store visit, Joe showed impeccable customer service. He was intuitive as to my needs and how to best meet those needs. Joe was very friendly and knowledgeable. I would recommend Piano Gallery anytime. Thank you Joe and Piano Gallery!
Joe was awesome! He knows pianos and what is important. He helped us select the perfect piano for us. I would highly recommend him and PianoGallery.
We had a great experience here. The staff was very friendly and helped us find exactly what we were looking for. We’re really excited about our piano!