Reagan cut two of my kids’ hair and another lady cut my third child’s hair. They both did great! Reagan had my 3 year old and 1 year old and she was so nice to them and made their hair cut experience great. On top of that she did a really good job with the actual cuts which is super hard to do with wiggly little children! I appreciated her professionalism, warmth and good hair cutting. I can’t remember the other lady’s name but she also did a good job on my son’s hair and was super nice also. I would recommend this location and especially these two ladies!
Nicest stylist ever, quick, haircut was great all around pleasant experience
Maya and Reagan are amazing stylists. Very detailed in haircuts for my 2 sons and I. We will be coming here regularly from now on. Thanks.
Maya was amazing! My hair feels 100% better, and it was so much faster than other cuts
I always have a great experience when I go to Supercuts in Orem for my haircut! They do a great job and I leave satisfied with my hair! I would recommend them to anyone! 😊
They are no longer honoring their loyalty program discounts even though the messages are still coming through the phones. I was informed that I had a $4 discount waiting for me. On the good side, I waa offered a $2 discount in the store.
Maya did a great job!
I went in for a haircut to get rid of my dead ends, and came out with something I could have managed to do on my own with still far too many dead ends. I don’t usually review but the haircut was bad and the stylist I used seemed SO put out to be asked to do her job. Highly disappointed. Now I have to go pay another stylist to cut it the right way elsewhere.*edited: owner was very kind and willing to work with me to fix the issue -added 3 stars.
I love the haircuts I get there. I always go to Maya because she knows what needs to be done with my hair. I have extremely thin hair that needs to be cut in a very particular way to make it look good. Maya always remembers what needs to be done and does an amazing job every single time.
I have been going there for a long time. Kathleen is vary knowledge and great cutting hair.The other stylist are great also.
They do well here. Very friendly and professional. Ive never had a bad experience. Highly recommended
Very nice haircut. The gal was super nice
Always talkative and kind stylists. Always comfortable experience!
Booked an online appointment for 10 am today went right at 10 it was closed ! I don’t get it. It was dark inside but i called Incase maybe someone was in back, nope no answer . What a waste of time
Love this place! Very friendly staff who are very experienced. Got tired of the inexperienced haircuts of Great Cuts and Sports Cuts, where the people were constantly rotating and never consistent service. At Supercuts, I go to the same person every single time, who gives me a consistently amazing haircut, and so Im willing to pay the extra couple dollars.
Quick service, nice girls working, consistently provide good service for a reasonable price.
I really like this Supercuts. I’ve been coming here regularly for a few years, and I’m always impressed by the great job that they do. I have always been able to reserve a time no problem. I was in here about a week ago, and Tasha did a fantastic job giving me a haircut that I love. She took her time to be thorough, and she’s super personable. I’ll definitely be coming back!
The young lady who cut my boys hair did a fantastic job. Gave her a huge tip! Thanks again.
Pretty good place friendly staff.
You know, I really dont demand a lot from a haircut, but they made my hair look good at a really reasonable price.
The staff here are very nice. I had no problems with my cut. They were good at fitting me into their schedule. They also have a variety of products
The staff here are great. Super friendly and helpful. My youngest hates haircuts and gets very anxious but they were super cheerful so it was a breeze. Its clean, easy to get to and very affordable. We will be back.
Never have I called my best friend after a hair cut to talk about how much I enjoyed my haircut😂! Tasha cut my hair and I couldn’t be happier with the quality of the cut and the extremely friendly customer service. The staff was personable and were very helpful with my questions. I took all of Tasha’s recommendations on my hair, and well 10/10 recommend! 10/10 will come back here for future haircuts!!!
Hailey cut my hair and she did a wonderful job! I showed her a few pictures of what I had in mind and she made it happen. I definitely recommend her! I even already called my sister and told her to have Hailey do her hair from now on. If you like your stylist to really listen to what you want then Hailey is your girl!
Lady working there messed up my hair pretty bad and cut herself in the process.
Melanie is awesome! I came in after chopping my hair off in an emotional state - and I literally looked like I had given myself a messy 80s mullet. It was horrible! Melanie was super understanding, kind, and gave me just the cut I wanted -- she made sure to take her time to explain how to style this new haircut, too. It was a great experience!
Great stylist. My hair is thick and I am particular when it comes to hair cuts. My hair needed help. Tasha listened and offered some suggestions. She is awesome, took time and turned out great. Glad I stopped by.
I can honestly say that this salon is one of my favorites.. All the stylist are amazing..😀😀 I actually brought my daughters and their own kids to get cuts... I recommend SUPERCUTS to everyone.;)
I took my younger sister in to get a cut and everything was done exactly how we asked! Cut great and she styled it beautifully too! It turned out amazing thanks to our stylist Hannah Fox!
Great staff here. And the manager - Melanie - is absolutely wonderful. They keep up on all the latest hairstyles and do a wonderful job with cuts. Very personable.
Just had my hair cut by Maya. She did an amazing job. I have always struggled with finding someone who can layer and texturize my hair the way I like it and Maya did it perfectly. She really took the time to make sure it looked just right. Great job and thank you!!
I checked in online and was imediatley helped :) i got a cut and highlights (guy-lights) and I am super happy with both! I was also recommended a product for my hair type and style plus I was able to buy it right there in store! Very charming staff, very professional, very pleased! 11/10 would recommend! Thank you Melanie!!!
Pretty good
Maya does a great job. Great attention to detail. Quick and exact.
I love getting my hair done here by Melanie! I have a pixie and am very picky on who I have cut it and it turns out amazing every time! I Would recommend!(:
It took her about 5 minutes to cut my hair. She did it so fast and so aggressive. Like she was upset I was there and just wanted it to be over. Nothing, not even remotely what I wanted. Gave me a high fade with both sides uneven and cut my sideburns almost above my ear. What a terrible experience.
I use to really like coming here but since the new year (2019) theyve made a lot of changes. I think they got new management. All the good hair stylist left and the new ones arent very good.
I love The Orem Super Cuts! My daughter introduced me to Mel, she told me I would not ever get a bad color, cut or style if I let Mel do my hair, my husband has had many haircuts and beard trims from those whom work in the Orem Super Cuts. I love the way my hair color and cut looks! I am 66 yrs old but Mel makes me look at least ten yrs younger! My friends agree! You cannot go wrong ! Get an appointment ASAP ! Peace Out!🐧😎🐧
Melanie is the Manager of this super cuts. She has been working in hair a long time and was wonderful. I was in and out quickly and enjoyed the experience!
Great haircut! Most complimented in years. I was told I looked years younger.I have had some frustrating haircuts over the years. Melanie is very experienced and gave me a cut I wouldnt have known to want. She talked about how my natural hairline could be adjusted in different ways to sharpen and soften my look and she did both.To be honest, it wasnt exactly what I was looking for. With any haircut from someone new there can be a process of communication so it was a bit shorter than I wanted initially BUT it looked great as it grew in and ultimately I was glad to have more time between haircuts so I may in fact request basically the same thing next time or just let her do her thing. I may take in some photos for more clear visual communication of what I want because maybe well tweak it up together but thats not her fault or mine. Thats simple communication and thats part of building a healthy working relationship with any stylist it seems to me.That said, the haircut was so good and she brought two significant new ideas that Ill probably want to keep because they significantly upgraded my look. Overall I was very very happy with the cut and the hot towel experience is always nice. Her personality is great. Professional. Friendly. Puts you at ease. I would definitely go back and would definitely recommend her to others. After that cut a friend already asked about seeing her himself, thats the first cut in years that has happened. They should tell you something.
Eyebrows done really well, but the reason for 2 stars is the hairstylist dropped wax in my hair and did nothing. I paid $11 (including tip), I got home after and went to brush my hair and had a was of wax stuck in my hair. I had to work for an hour to get it out and it still ripped a huge chunk of hair out. My hair was in the hair washing sink, she would have seen the bright pink wax on my dark hair.
This store is under new management and the manager is AMAZING! She has been my personal stylist for years and I wont go to anyone else because I have thick, coarse hair that is so hard for stylists to do well. She is amazing with my thick hair and is a wizard with texturizing and thinning my hair. Every time I go to her, I get tons of compliments.I normally am not someone to go to a chain salon, but I promise you will not be disappointed in Melanie.
Went in 45 min before closing and when I got there the stylist was finishing up a customer and there was one guy ahead of me. The stylist told me I could wait if I wanted but she had somewhere to be and really didnt think she could get to me. Now I have had hundreds of haircuts in my life and the longest one has literally taken 25 min. Two guys haircuts should be able to get done in 45 min. The stylist was so rude with me that I will never come back here again!
I had a friend cut my hair... and as any story that starts like that goes, my hair need some serious tlc afterwards. I saw the positive reviews on here and decided to make am appointment with Melanie. I completely agree with what has already been said. Melanie is a very talented stylist and not only salvaged my hair but gave me an amazing haircut. Everyone that worked at this location was very friendly. Melanie was personable, made me feel comfortable, and did a great job. I will definitely be coming back. You guys just got another loyal customer
Hairdresser took a personal call (not emergency /urgent) in the middle of my childs cut without a warning us first. Its blazing hot and were warning masks, a little annoying but otherwise fine.
Kristina was amazing!! She was so thourough and had a great personality! She spent a ton of time with us and really made sure my husband got what he wanted in his cut! 10/10 would recommend and visit again!
Not awesome! We had an appt for 5:15pm and got there at 5:14. The stylist said our appt wasnt until 5:45, even though I had the confirmation email. Would have been lots better if she had at least been apologetic about the mix up!
Two ladies cutting hair on a Tues at lunch. I called ahead about an hour earlier and didnt wait at all. Enjoyed the cut and the chat. I wouldve appreciated a wash afterward, but I guess they dont do that? I havent been to a place in a while.
Was generally able to just drop in but you can call and schedule a haircut. Never had a problem with any of the hair cuts I got here. The staff gave great service.
Tasha did a great job! Came here after many mediocre experiences at great clips and I was very impressed with the time taken to do a great job!
Melanie always does such a good job! Ive had her do my hair before and loved it!
We came in for a quick cut for our son and Meredith was fantastic. Great service and a real nice cut. 😃
I came to this location desperate to get my hair cut. I was irritated and upset that day. Melanie greeted me with a smile and cut my hair perfectly! I keep going back. She was booked one day and could I my fit my son in, he has tons of calics and I dont trust many with his hair. She asked if I would let Kirsten do my hair. So I did and she was wonderful too! I will keep going back I like the reward clubs and coupons also.
Had a great experience. No waiting. Kristina was able to fix all my postpartum hair problems. Definitely recommend her!
Love the cut and the people! Melanie is great to always get me seated and, seriously, one of the best stylists around. Im glad I found you in OREM! Thank you!
Butchered. Got my hair cut by the manager who said she was am formerly an instructor. I asked for a little off the top to even things out but she cut it so short it cant be styled. My wife laughed at me when I got home and asked if I went to a beauty school and had a first time student cut it . Lesson learned, never going back here.
Tasha Is simply the best! I have an unique hair cut that most stylist get wrong it was her first time and she nailed it!! I will be going back.
Kind of a long wait but my daughters cut was perfect!
I went to supercuts with my mom a couple of weeks ago and Melanie was the one to cut and color both our hair. She did a great job! She fit us in on a busy Saturday and took the time to do the job right (even staying after hours a little to get us finished up). She listened when I had questions and fixed things when I thought it needed fixing. Not only did she cut and color my hair but she also recommended some discount product and then used some of that same product in my hair to show me what it would look like and what to do to achieve the same results at home. I love my hair and would definitly go back to Melanie when I need it redone.
Haircutter was very attentive, listened to what I wanted, and did a nice job. Only negative was that I had to wait awhile before they could get me in. I was a walk in so that likely didnt help.
These ladies are amazing. So nice and easy to talk to and fast when it comes to cutting your hair! Would highly recommend!!
My experience was phenomenal. My hair stylist was Emily and she was very friendly, very professional, and very quick. I have always struggled getting good haircuts because my hair is so curly but she did an amazing job and knew exactly what I wanted. There is no where else Id get my hair cut.
More responsible than the great clips down the road with check in times and appointment scheduling
I like to go here to get scalp treatments. Hannah does a spectacular job and I always leave feeling clean and refreshed.
Went here today and was so impressed! My stylist was Maudy and she was absolutely AMAZING. She cut my hair exactly the way I wanted and helped me style it before I left. Havent been this happy with my hair in a long time! Five stars!
I went in twice today, (two ladies working) but no one spoke to me or let me know how long it might be to help me. Very poor service in terms of human relations to customers. I will never return to this particular store.
My daughter just needed a trim. Good place to go if you are in a hurry and do not have an appt.
Great customer service from a friendly staff! I love my haircut.
The Orem Supercuts use to have some great employees who had amazing talent and people skills. I always loved what a fun and inviting atmosphere they made it into. But the new management has completely destroyed what the store use to be. They fired all the talented employees, and now the store is sub par. Terrible service and amature hairstylists. Terrible management. I highly recommend not going there!
Havent ever had an amazing haircut here. Kind of rushed (with no wait time or crowd) and my hair turns out okay. I think they have a mentality of men are easy to please so they dont put much time into details. If you dont know the exact length you want, they kind of dont know what to do and wont give an opinion or recommendation. Never been satisfied with any haircuts Ive gotten here. Its just... Okay.
Tasha cut my hair and I couldn’t be happier with the quality of the cut and she got the fade really good and the extremely friendly customer service the staff was personable and were very helpful
Excellent service! I didnt have to share my personal data and login to get an appointment. I walked in and was in the chair in 2 minutes. Great cut too! I have very difficult waves and curls and my stylist made me look fantastic!
Melanie cut my hair and she is amazing, I walked in with long unmanageable hair and walked out with a super cute pixie I absolutely love it and this place and will definitely be coming back
I have had Melanie do my hair and my family’s hair for years! She is fabulous with color and does a great cut!
Its a Supercuts. You never get the same person twice. Fast, reasonably good, everyone is cheerful. Feels like it costs about 20 percent more than it should.
Fast, quality haircuts. Clean salon
Oh my gosh the ladies here are super nice!!! I came in to get a haircut fixed and they were happy and helped me thru it the whole way 10/10 if I was not poor would tip
Maya is amazing!!!! Went in for highlights and Im so so happy with it and so blonde with zero orange. (Even though the last professional hair color I had was red!) Give Supercuts a chance- so crazy cheap compared to the salons I thought I haddd to go to for beautiful hair. Thank you, Maya!
[Edited]Dont bother with this place. Went in yesterday 20 minutes before close, the brat attending the store front hid out in the back when I walked in. I yelled to her, called their phone and only when I walked out, stood in front of their store with a buddy of mine, did she walk out when they actually closed... seriously?Edit: I have come to find out that this place is under new management, management is much more receptive to customer service issues. Good to know.
Hannah was able to give me the best hair cut -she did a wonderful face framing job! Im super picky about that!
Fairly certain my card information was stolen here. I know thats a bold accusation but it was the only transaction I made on that card in over a month and now a week later Im getting charges from Arkansas. The stylist had me run the card multiple times because it wasnt working which should have tipped me off.
I prefer this store because it is almost never busy. The staff is friendly and professional. My haircuts here have been great.
Loved my experience, happy faces and wonderful service. Mel was amazing.
Great place, great hair dressers...will keeping keep coming back.......🤩
Great prices and wonderful cheerful stylists who know what they are doing. True artists. Thank you
They literally butchered my hair. I didn’t bother complaining because there’s no way I would let those people touch my hair again. I swear it looked like my 4 year old cut it. They didn’t listen to the length I wanted, but by the time i caught it, it was too late ! This was the worst experience I’ve had.I had to go get it fixed elsewhere! Waste of time and money
Dont listen to their time wait estimate if you call. They will give you a very early time but in reality they take a seriously long time before they can proceed to help you.Most of the time the hairstylist there are not great. They dont even do their job right. Then when they mess up, you still have to pay them for the service and TIP!
If I could give it less than I star I would.The short dirty-blonde lady was extremely rude said they were booked out for the rest of the day. Left the store and decided to check online if they were booked, they were not. So I came back to this location. Told her we now had an appointment, she was busy cutting someone hair thank goodness. She than said in a rude and rather unprofessional voice that she said that they were booked so she could maybe have a break. While I understand the reason, I would of gladly waited so she could eat or whatever. But the way she handled it was very unprofessional, aggresive and rude. Im glad the other hairstyles was an the one cutting my brothers hair I feel that the rude hairstyle would of been petty and ruined his hair out of spite. I hope managment talks to her about her attitude and her customers service skills.This was 02-10-19 there was only two ladies working.I would rather take my chances at any other hair salon.
Did what I needed
They do good work and are reasonably priced.
Very talkitive and friendly stylists. They have modern and classic haircuts that dont take much time. Theres pretty much no line so you can pop in and get a haircut.
Everyone was friendly and punctual but I go in asking for some easy, side sweeping bangs and I get crooked, straight across bangs. Ive never been so unhappy with what should have been a simple haircut
The two stylists there are indeed SUPER. Good place for a good haircut.
Kristina did a great job and was very efficient in giving me the look I wanted. Very talented and I would highly recommend scheduling through her!
Giving 5 stars, the staff have always been great, and have never been disappointed.Just with Supercuts would offer better support to their fanchises, this Supercuts is really struggling to stay staffed so there are always long waits unless you reserve online.One recommendation I have is to make people pay for their slot, and to get refunded if they dont come they have to cancel their reservation. It seems like they have a lot of no call no shows, and that is really hurting the walk ins.
Dont bother checking in early with the app. The workers dont seem to care about that. I checked an hour before I came and the workers still took everyone else in the waiting room first, so I was still at the end of the line.