They were amazing and friendly. I brought my car in to fix a nail in my tire. They got me in and out very fast. They even took real good care of me thank you so much for excellent customer service. I will for sure be back
They were so kind and patched my tire free of charge. They were fast and very friendly.
These guys are always awesome. Great service, great prices and very honest. I got a set of tires installed today. It was fast and didn’t ding my wallet.
My wife and I set out on a vacation of a lifetime to include The Badlands, Sturgis, Yellowstone, Utah, Idaho and end in Colorado seeing my son who serves in the Army and being deployed. 2000 miles away, knowing nobody, the front wheel bearing decides to give out. A guy recommended this shop, we pull in and tell them the story of seeing my son before deploying. They went above and beyond, got us in, replaced the bearing and got us back on the road in less than 3 hours! I highly recommend them. We are grateful to have met them, thankful they could help us get to see my son! If I’m ever back there, I will go in and thank them again. They have no idea what this meant to us! This is the AMERICA I grew up in! Thanks guys, Jeff
I’ve been going here for years and they’ve always been great to work with and help me asap. Especially Trevor; I’m extremely impressed with his customer service. He always remembers who I am and even things like the different vehicles I take in! I know when he’s there that I can trust that everything I need to get done or fixed on my vehicles will be taken care of!The only feedback I have doesn’t reflect on the service or personnel; because they are great. I don’t really like the location because it’s a small area and can be a little difficult to get in and out of. They’re always very busy, I think it would be a big benefit for everyone to have a larger location with easier access or even open another close by.
They took my car in right after I got there to diagnose and take care of the problem. Very professional, very prompt, knowledgeable, and reasonable prices. Very good service. I would highly recommend them.
Great service! And they always make sure youre taken care of!
They did a 23 point inspection and rotated my tires. I forgot to mention that my tires were directional and got installed incorrectly & they re-rotated my tires without a fuss. Extremely quick and friendly service.
Excellent team there. Had them install lift kit, wheels, tires, alignment, replace front axle, and ball joints. Honest professional and quick. Very helpful. Would definitely recommend and will use them again!
I was selling a car and took it in to them to check it out. Not only were they quick, but they let me know everything that needed fixing up on the vehicle. When I went to pay they cut me a deal! I highly recommend this place!
I’ve gone here for years and they are awesome. Honest and fast. Always fit me in and I always walk away feeling good and not ripped off. They consistently go above and beyond. Thanks!
Rockys has been a skilled and reliable company to work with and we appreciate their reasonable prices and expertise. We have been taking our cars there for several years and they often resolve/repair problems faster than anticipated and are always VERY patient with our kids in the lobby when we need to bring them along. We would definitely recommend them if you need to take your car to the doctor, as our kids call it.
Brought my car in right before closing and I got a message the next day around late morning that my car was ready, the parking lot was full of cars but they managed to fix my small tire problem quickly. Great customer service aswell, I didn’t feel like they were taking advantage of me in anyway.
Matt and his crew are amazing. I needed to leave town on an unexpected trip today. Matt and crew went the extra mile getting my car trip safe! They are the best.
Repairs were quick even though they were really busy. My vehicle could have been finished a day early, but they wanted to run extra tests to ensure the vehicle was properly prepared. I’m grateful of their diligence in wanting to know my vehicle was repaired correctly.
They were very quick to get my car taken care of even with a giant line! Service was friendly and professional. Thank you so much :)
Matt, Trevor and their guys are the best. My daughter had a flat tire that needed to be fixed today since she was heading out of town for a few days. Even though they were extremely busy, they worked us in an we were on our way in about 45 minutes. We have used Rocky’s Tire Pros in Orem on other occasions in the past and have always found them to be extremely competent and very fair. Would highly recommend them.
As a woman, I have always hated going to the mechanic because I feel I am being nickel and dimed to death, or I’m being threatened I need to fix something on my car or I’ll die. It’s funny because conversely, when I would go with my dad or husband they would receive friendly suggestions instead of threats.I have NEVER felt this way at Rocky’s. I found them in college and I’ve used them for over 5 years for everything. I have always worked with Trevor or Ivan. Both are friendly and remember me as a customer, are professional, and most important they are HONEST. I observe them to be this way with every customer. I have never been coerced by them to have an unnecessary service. The shop is conveniently located (though I wish there was more parking) and inside is clean with a nice sitting area for waiting. I recommend them to everyone I know.
Excellent customer service. They are honest and fair. I highly recommend this place to anyone!
The service was awesome! They were so helpful and professional. I was told my car would take an hour to be done and it was done right on time!
The were able to diagnose this shake on my car and work everything out quickly. Good guys
My experience at Rocks was great. It was a Saturday and the employees were very busy. They stop their work to welcome me and unload my flat tires and rim. They explained the time period for the repair. And took my first name. I returned to find my flat tire was replaced and the rim had a new air valve. And then my tire was loaded in my trailer. I didnt have to touch the dirty tire until I returned to place it back on my car. Now, to me! this is customer service. I will buy my next tires at Rocks Tire Pros! Love customer Service. Always a reason to return business.
Rockys always delivers amazing customer service and custom care. I have been a loyal customer for 20 years now and I wont trust my vehicles to any place else. They are #1 in my book.
Brought in my car for a quick tire rotation and they didnt even charge me anything. Stand up local shop, they have earned my business now. Will go back just because of that. Support your local businesses. 👍🏻
Always professional and honest. You make paying for vehicle repair bearable.
Blew a trailer tire on the way home from camping. They had the tires in stock. They fixed it very quickly! Great service!
I took in my truck to get an oil change, alignment, and tire rotation. I also ended up getting my wiper blades replaced since they carry Bosch. I was there for around two hours (totally reasonable). The time passed quickly even though I had my child with me. Comfy, clean waiting area. Matt was awesome! This is now my go-to service location!
The workers at the front desk were less than accommodating and unfriendly overall. They did not tell me the price of the service before doing it and so I was stuck with a bill that I had agreed upon. Overall disappointed. Discount has much higher quality service.
These guys are awesome! Got a leveling kit installed. Very easy to work with and honest!
They did a great job on my repair. Quick and inexpensive!
Been going here for almost 20 years. Trevor and his team are great!
These guys are awesome! They are always friendly and do the work as quickly as possible! I continue going to them year after year because I know they are honest and fair in their pricing!
Went in to ask their professional opinion and recommendations on putting a lift or stiffer shocks on my small SUV to keep it from bottoming out when I tow or have small to medium loads in the vehicle. Their response was great! They said we would love to take your money, but there are really not feasible options that would really solve that problem. I later took a used truck in that I had just bought and asked them to look it over and make recommendations for repairs. They came back with few, and listed them in order of priority and also gave me an estimated timing as to when I should consider the repairs to ensure the life and performance of my vehicle. They have built a lot of trust with me, and I will continue to take my vehicles there for tires and maintenance.
I went in to have a slow leak fixed and to have my tires rotated. It took a long time, because other people were ahead of me with appointments, but I understand that. Because it took so long, I wasn’t charged a thing. Is the only place I go for tires and it’s the only place I’ll ever go. They put tires on my vehicles for a decent price and the people there rock.
They were professional and very fast with the service. I appreciate how much they did to make sure I was taken care of. They went above and beyond to make sure I was ok.
Rocky’s is the best! Gets me in and out fast. Knows their stuff so it’s easy to trust them and their prices are very reasonable too.
Currently one of the only places in Provo/Orem Area to do R-1234yf AC recharge. Easy to work with. Work got done quickly
Great experience! Friendly and quick service.
They’re my fav. So nice and quick service too. Honest and fair pricing, 10/10 recommend
I love Rockys. I honestly wouldn’t go anywhere else to get my car fixed. Honest, kind, professional men! 10/10
Ive been going to this establishment for years and have always been satisfied with the services and customer service. Ive always been given honest prices and work on everything Ive brought to them. Communication has never been sparse or non-existent. Calls have always remained professional but still personal and kind. They will always tell you specifics of what work was done upon asking; just honest and good people with great work. Hard to come by for an auto shop. I came in just an hour before they closed and they were still kind and did their best to finish what I needed swiftly. I was very grateful and impressed.
Had a flat, went in at the end of day, around 30 minutes before close. Took care of me quickly and did good work.
Great customer service, great work, fast and super friendly.
Extremely fast turnaround - same day service. Extremely professional.
They did a great job fixing My A/C, only reason they didnt get 5 stars was because the person who helped us had a horrible attitude when she dropped off and when we picked up vehicle. But job was completed in a timely manner and priced fairly!
I was working out of town so my wife took it over there paid 800 for a leaking antifreeze well it still leaks took it back they told me it would be under warranty and 3 days later they call and say its 600 to fix the leaking antifreeze which was already fixed so they wanted another 600 to fix the SAME THING WHAT A RIP OFF TOOK IT TO THE DEALER AND IT WAS LEAKING WHERE THEY SAID IT WS FIXED BY THEM WHAT A SHADY BUSINESS DO NOT TAKE YOUR VEHICLE THERE THEY ARE A TIRE SHOP AND SHOULD ONLY WORK ON TIRES. I REPORTED THIS TO THE BETTER BUSINESS BUREAU AND HAVE GOT AN ATTORNEY AND NOW I WANT MY MONEY BACK AND WILL SEE THEM IN COURT I HAVE THE PROOF FROM THE DEALER DO NOT TRUST THEM WITH ANYTHING. ITS ALWAYS GOOD TO HAVE A LAWYER IN THE FAMILY. BUT I JUST WANT WHAT I PAID FOR NOTHING MORE THATS IT.
These guys are top notch.. They are always willing to go the extra mile to get it done..
Wonderful service, kind technicians. Well be back again!
The service here is so good, we drive 30 miles to have all work done on all our vehicles at Rocky’s Tire Pros
Matt Cook at Rockys is AMAZING!I took my car to Toyota to have my engine lights checked and they wanted me to put $900 into my car for a water pump that didn’t match the engine lights. I took it to Matt & he looked it up and all I needed was a little brake fluid. Rockys also topped of my other fluids, changed the oil & tire rotation saving me ? $800.00I would give Rockys 10 ⭐️ stars if possible!
Excellent service, very friendly and in the stipulated time, good prices and something that I really liked was that I was able to renew my registration in the same place
This place was great! Came in right after work and asked for 2 front tires. they had my size and for a great price . And after a short while they had my car right back to me. The staff was very sociable and professional .
Always took care of our family for any car needs. Honest and good work.
2 separate times I needed one tire. Ha! Just one. Both times Rockys had the tire I needed. They got me in, same day, in under an hour, both times. They were also the best price. You guys are awesome. Thank you for the great service!
Ivan was quick to diagnose and fix the problem. Communication was prompt and concise.Recommend.
It’s a quick service and the value is great!!
This is the best and honest car mechanics in Orem area. I went as everyone do first come first serve . First I met with Zac who is a great mechanic he explained it all of my situation in the car. My car issue was alignment and brakes. As a student it’s hard to pay 💰 lot of money 💴. But they took care of me very well and explain to me everything. I recommend this place for anyone new please do get to know Matt and other mechanics. I believe everything is all about trusting and fulfilling the needs of the customer. I am hundred percent satisfied with the service. I have a quote or a Motto that I will follow in my life “ DO GOOD BE GOOD “
We had a great experience with Rockys! They were quick in ordering parts and had our car done as quick as possible!!!
Friendly and dependable! I have used them several times and always had great service!
Great, quick service! I was recommended Rockys and will definitely come back.Thank you!
Love this place. They have worked on three cars for me. Matt is as honest as they come. The quote is always correct, the work is very quick, and the service is top notch. I will always use them for my repairs.
Took my classic car in for an allignment, guy working on the alignment was more willing to explain some of the issues but didnt quite know how to fix the problem, service desk guy wasnt very helpful in the slightest, never shouldve been charged and my cars allignment is worse than when I had it setup myself before bringing it into this shop, first and last time Ill be going here again...
Great service done quickly every time!
Excellent service, great prices and they gave me an excellent referral to another place to get my windshield replaced. I will definitely be going back!
We found a screw in our front tire. I called Rockys on Saturday morning at 9AM and asked if they could repair it. They said yes. We got there at about 9:30AM. They called us about 10:30AM and informed us that it was finished! I was so happy as my wife would have been without a car and I needed to drive her to pick up the repaired van before I could leave for work. Imagine our surprise when they informed us that the repair was free, NO CHARGE! We didnt buy these tires there. Who does that! We will buy our next set of tires from Rockys.Bob
Terrible experience. Parking lot was a hot mess. Workers were rude and condescending. Workers were not wearing masks despite their sign stating they were required. I was refused my simple emissions test (an hour and a half before closing) so I went to another shop less than a mile down the road and was treated with a ton of respect and taken care of quickly. Definitely would not recommend Rockys Tire Pros.
About a month ago I went in for an alignment, and I wasnt good. Yes my car has special modifications. So I went in today to see why it was driving weird. The guy at the desk, Ivan, seemed helpful and after explaining his thoughts he kind of changed his demeanor. I am personally going thru some personal issues and I got teary eyed, he said something along the lines of its okay take your time I know women, clearly I was not crying about the issue with my car. Later he walked me out to my car to show me that my back tires were bald. Which seemed odd becasue I took my car for a tire rotation about 2 mths ago. No one pointed out my tires when I went in for the alignment, which I mentioned to Ivan, he clearly stated well I cant fix the past, dude were paying a lot of money to prevent issues like this from happening, we are trusting you our cars to be safe. I had to buy to new tires, which completely bothered Ivan because he had to give me a discount. Ivan, you have no idea what is going on with our lives just be courteous to women who are not savvy about cars.
Been going here for years. Reasonable and honest, everything you would want from a mechanic.
As usual when anything happens to our car, Rocky’s is our first thought! We awoke to a flat tire and Rocky’s was able to take it in and get a new tire on it almost immediately (typical I might add) We then went on with our busy day. Price is always the lowest, service the fastest and wonderful family like feeling with the workers! Thanks again Rocky’s for “stellar” service and thoughtful care. Bruce and Bonnie Knowlton
Super friendly and accommodating. Did a great job with my tire!
My window suddenly stopped rolling up the day of a big storm. They were able to get it fixed in a few hours, right before the snow hit. Thanks!
Costco recommended we go to Rockys to get our suspension looked at (we had tire cupping in the rear), and said they were honest and reasonable...which turned out to be completely true. They replaced our rear shocks and did an alignment at an excellent price...and Ivan was amazing to work with!
Trevor and Ivan were great. I needed new tires and they got me taken care of fast. Good prices and customer service.
Rockys Tire Pros were great! They were quick and very personable. I will definitely be using Rockys for future car care needs!
Rocky’s is my go to mechanic. Love these guys.
Always great service here. They find the issue fast and provide a solution and get it repaired quickly. Trevor has always treated myself and my family fairly and has helped us with various vehicle repairs over the years. Highly recommended!
I’ve been a customer at the Orem Store for many years. I trust Matt and Trevor and team completely. That’s quite unusual for car shops, so I’ve remained loyal through multiple vehicles. They stand behind their work and have honored warranties fairly. I enjoy their atmosphere in the waiting room. It’s clean and relaxing. I recommend my friends here all the time. I’m much grateful for their work in keeping my cars rolling!
I had a slow leak in my tire. It turns out it was from a screw. They fixed it up really quickly and were nice. Definitely would recommend.
These Guys are always quick and efficient. I can trust their recommendations and know they aren’t just trying to create problems that need fixed.
They fixed a flat and sold me a tire. I’m a VERY satisfied Little IOld Lady and will definitely return.
Fantastic service. Trevor and Matt are awesome to work with. I have been going to them for 10 years.
Super nice and got everything done quickly!!
Good customer service and they do good work
Fantastic service and people! :)
They fixed my tire for free! Great service.
Always get a great service from the staff and they are very reasonable with prices. My oil changes cost less at RTP than most big name auto shops.Thank you!
Thank you! I had a lot of work that needed to be done on my car and they got it done very well!
My 4Runner steering wheel is still not straight. Who knows if the alignment is still good...
These guys were so great to work with. They repaired my tire in a timely manner and gave me honest answers about it vs some of the other places I went to. Super satisfied with the customer service as well too.
I took my truck in and talked to Matt. They are super friendly and told me exactly what I needed and was straight forward with the cost. I strongly recommend this shop.
I had my tires replaced at Rocky Mountain tire pros several months ago. The cost was so fair and they are so kind and knowledgable. Today I took my car back to have the tires rotated. They were quick and it was a painless process. We now take all our cars here!
Rockys Tire Pros has serviced all of my vehicles for at least 12 years. I dont take my vehicles anywhere else because they have always treated me with respect and professionalism. I personally am practically helpless when it comes to vehicle repairs and maintenance but they always take the time to explain things to me and they dont try to oversell me on services I dont need. Im very comfortable when they recommend something on my vehicle that it needs to be done and they do so to make sure that my vehicles are safe and are running well. Jared Schauers
I had visited two other tire places to get a slow leak in one of my tires taken care of. Rockys team took the time to locate the previously missed leak and resolved the ongoing need to visit a tire shop or re-inflate my tires every couple of weeks.Additionally, they didnt try to upsail me to buying new tires when it wasnt needed. Excellent service and honest people.
Matt was accommodating, staff was courteous and the place was CLEAN.
Thought it would be abiut an hour. Only 20 min. Thought it would cost 15 to20 dollars. Didnt charge me.
I worked with Ivan and he was great! Very upbeat and professional. Laid everything out for me so my husband and I could make a decision. They even lent us a car to use for the day while they replaced our tires! Would recommend!
They were quick, professional, and they were able to get me set up with two new front tires for an affordable cost. Ill be returning to give them more of my business in the future.
Ran over a screw without realizing it, until I tried to go to work the next day and found the tire flat. I had to use my spare tire to get my truck over to Rockys. They were very busy with other vehicles but were able to squeeze me in and get my tire patched within the hour, and they even put the spare tire back in place underneath. Price was very reasonable, and the staff was very professional. Would absolutely recommend these guys.
Did a good job talking care of my car.