The tech was a great guy, punctual and very professional. Expert services is way more friendlier than Lowe’s or Home Depot put together.
Devan did great job diagnosing and fixing our tankless hot water heater, which kept shutting off on its own. Our water heater had accumulated mineral deposits from the hard water - which had reduced the water flow. He also set us up with the valves so we could service it easier next year. It was a bit pricey ($600), but thats mostly our fault for not servicing it more regularly to keep the calcium deposits down. I booked an appointment online in the early morning and they were there later that morning!
After trying to use two other professional plumbing places to come give me bids who then put me off and kept trying to reschedule my appointment, I have been very impressed with expert services. They were very reliable and came when they said they would. They even sent me reminders about my appointment. Devan was very kind and professional in fixing our shower drain. I am grateful.
JT was the service provider. Excellent. Took care of all the issues. Fantastic follow up! I really appreciated the great service. It did not go perfect but a expert devices made it all good. I appreciate JT and Expert Services for making sure everything was done correct!
My tankless water heater stopped on Labor Day Sunday with a leak. They arrived within 45 minutes, got to work and had it taken care of within 90 minutes. Very nice and professional. Im very happy to have my hot water back!
Expert Services was friendly and professional from start to finish! Mia the receptionist was kind and helpful and Pete the technician was on time, friendly and professional! I really appreciate that Expert Services sends a picture of the technician that is coming so I know who to expect! Definitely would recommend!
The service technician Devan was great. Very friendly and very fast at getting the job done. Although my particular issue with a water heater was not resolved (to no fault of his, ended up needing to have it completely replaced), I will definitely use Expert Services again in the future. I appreciated their up-front pricing model as it was straight to the point with non surprises.
I had Expert install a tankless water heater last year and had a great experience. So when my pipes were shaking anytime we flushed a toilet, I called them. I called Friday and they were here Monday morning. The pressure regulator had failed which they quickly assessed and replaced it. Great customer service and fair pricing. Expert will be the first place I call with plumbing needs.
Devan was really kind and went above and beyond for us to get a part when the wrong part was sent to him. The dispatchers are really friendly and great. They worked really hard to get Devan here when we were without hot water for a couple days. Thanks to all of you!
Devan (our technican) was very knowledgeable about the water heater we were purchasing and answered all of the questions I had. He performed a professional installation and got us up and running before a long holiday weekend. 10/10 would recommend!For those who say you can get it done cheaper, I would say that you are probably right, but you also tend to get exactly what you pay for.
Greg and others from Expert have been over to help us with a number of projects now - getting a tankless water heater up and running, finding and fixing a leak, and most recently they removed our old tub/shower and installed a new one, and also solved an annoying problem we were having with our disposal. They have always been on time, and I think the value for the services provided is fantastic. Definitely recommend Expert Plumbing!
Fast, efficient, and did the job they came to do, which is hard to find! I felt they charged us fairly for the work done and we were charged the same as our quote! We just moved and have had 4 different plumbing companies come and they were the best by far. We are in the process of a bathroom renovation and they really helped us get the ball rolling. Will definitely use them in the future.
These guys have done work at my house multiple times, and they always do amazing work. It’s hard to find trustworthy and reliable plumbers, but they get it right. I trust them with all my projects.
Service was great. Response time was fast. My furnace was fixed same day within hours of calling.
I was very impressed that the company sent out a photo of the service man coming to the home to give me reassurance that he truly was a professional plumber. I think that is a very classy move on the company’s part
John H. Was wonderful! He was professional and explained the problem, as well as what it would take to repair the leak in a straight forward manner. John is friendly and we had a great conversation while he worked. The price charged for services was fair. I will definitely call Expert Plumbing and Heating if I have a need in the future.
I can’t not say enough great things about this company. Their service and attention to detail is unmatched!!!! Competitors in the area were charging me upwards of $7000 for a repair that Expert completed for a fraction of that. Thank you expert- you have my business for life!
Harry did a VERY thorough HVAC maintenance to my AC. He was very knowledgeable and explained everything he was doing and why it is important. Hope to see him again!
Devan did an excellent job. He was on time, very professional and was in and out much faster than I thought. Couldn’t be happier!
Greg was wonderful! He got it done quickly and professionally, he offered solutions if it were to happen again, and he’s just all around a wonderful and awesome guy! I would give 10 stars if I could!
I appreciate the professional communication from this company, including a text message with a picture of the technician before he arrived. In addition, Richard called before arriving and was on time! He was friendly and willing to answer questions. I’ll definitely call this company again.
Very professional and friendly. Able to correct the issue within a very short period of time.
Eric came on time and was meticulous. He took my furnace apart like Ive never seen anyone do before. I had had two other companies come over before he came and they both told me that I needed to buy a new furnace and were very eager to sell me that furnace. Eric disagreed with the things that I was told by the other companies and, after a thorough checking of my furnace, I only ended up needing to have a new heat exchanger for $169. The costs of these other two furnaces recommended were $5,900 and $4,500 respectively. Eric saved me thousands of dollars by being honest and thoroughly checking my furnace. Im very grateful to him and to expert company. They will have my loyalty. Furthermore Eric took the time to show me parts of my furnace as he was conducting his exam and he explained briefly to me what the part was and just quickly how things worked in my furnace. I am more than pleased with expert and would highly recommend them to anybody.
They were very friendly on the phone. The reason I gave them a three star review was because they charge a dispatch fee for an estimate.
Jorge with Expert Services arrived 4 hours after I called on a holiday weekend. They got my air conditioner up and running again in 100+ heat. I would definitely call them again!
Very good experience. The workers were super polite, quiet and hardworking. They fixed my furnace very quickly.
Chase was great. I’ve booked them for additional services and have 2 more projects I expect them to win the bidding on shortly
George was outstanding. He figured out why our water pressure was too high and installed a fix for the problem. I would highly recommend him for any plumbing work!
Such a wonderful company! Chase took his time to help us out and wasn’t rushed at all! Which is impressive because we had him over during the after hours of the day. I’m sure he was exhausted after a full day of work but we are so grateful for his time and knowledge to help us in replacing our water heater. Highly recommend this company and their employees!
Richard is an excellent technician. Does Terrific HAVC work.
Fantastic experience, Expert Services is the only home service company I will use going forward. Thanks!
Responded quickly and got me in for an appointment the next day and the technician was excellent, talked me through everything and went above and beyond on the job. 10/10 would recommend, will definitely use them for my future needs.
The plumbing for our bathtub started leaking into the condo below us.Expert services was very responsive and had someone out here quickly.I opted to do more plumbing work on top of fixing the leak. They got it done starting the next morning. It was a two person job and seemed pretty difficult since working in an older condo building means surprises.JT and his partner were very professional and took the time to do the job right.Ive worked with Expert before, and theyre always been honest and have given me options and what I feel is an objective opinion.Highly recommended!
We love expert! I would recommend them every time! They are professional efficient and fast! They have done plumbing, electric and hvac in our home and I wouldn’t call anyone else! We have had nothing but great experience with them!
Siaosi was so friendly and professional. He did a fantastic job updating repairing my old pipes and I would definitely recommend this business. Thank you Expert Services!
This was the first time to use your service. Chase was a great technician to work with. He took his time to explain the needed repair. Because of Chase, I will definitely use your service in the future for any repair needed, and will recommend it to my relatives and friends.Please share my input with Chase. He deserves to know how I felt about him and that I really appreciate him and the service he provided.
We had a great experience getting our main water line repaired. Expert Plumbing made a frustrating experience much easier to manage. They did a really good job communicating, working with us on solutions, and offering a great price. They went above and beyond to make sure things were cleaned up in the end and to ensure that we were satisfied. Very pleased!
Greg was awesome. He was quick and very helpful. He fixed things very quickly then gave me advice how to prevent and avoid issue in the future. I called and they had an available appointment that same day. Quote over the phone and price after service was very comparable. I will use Expert if needed in the future.
Stop looking and book with these guys 👦. Very professional. Great communication. Accurate quotes prior to doing the work. Bryant was friendly, efficient and even cleaned up my white cabinets after finishing his work. They wear masks, shoe booties and are very respectful of your space while working. Super impressed with the service and employees.
Greg arrived minutes after calling about a water heater malfunction as well as a pump failure in my basement. He immediately got into the mix and worked on fixing the problems. His service was second to none, described the recommended course of action, even advising me how to deal with my warranty(even though my warranty company uses a different contractor). I was seriously blown away by his professionalism and humanity, these things are truly missing in today’s society and he’s a shining spot that gives me hope. I’ll be dealing with Expert Services for any and all necessary repairs that are outside my scope of knowledge. One of those companies you tell others to use even if they don’t need anything right now. Thank you Greg, I’m truly grateful to have contacted you!
Stuart was absolutely awesome! He was professional, on time, and had great communication skills. He showed and explained exactly what he was doing, what caused the issue, and answered any extra questions we had. After quickly fixing the issue, he went above and beyond to even check out behind our electrical panel and make sure everything was in good order and all connections were tightened to ensure there were no issues there. The diagnostic fee and price to fix the issue was VERY reasonable for an expert in the field to check it out. We had previously had an electrician come and quote us for $600 to diagnose and fix it, without even opening the light switch to check if it was an easy fix (which it ended up being)! Yikes!Expert Plumbing, Heating, Air, and Electric itself was great to communicate in multiple ways to confirm my appointment and to let me know when Stuart was on his way. I will definitely be using Expert Services Utah again and would be happy to have Stuart help us with any further electrical needs!
I appreciate the work Lj and the other team members did on my downstairs toliet. It finally works. They have a caring and hardworking staff that tries to bend over backward to provide a solution to our toliet problem.
I couldn’t recommend expert enough!! They have been to my house on many occasions and always fix the problems I run into. I love how personable they are, and I feel like they actually care about my family! I had COVID and had to reschedule an appt with them, and they didn’t mind at all, and when I’ve talked to them on the phone or had them come in, they all asked how our family was doing and genuinely cared about our well-being - and I was shocked a company would remember that a few months later. Not only that, but they are super helpful and always happy to explain things to you and fix your problem 100%.I truly love this company!
Wow, did these guys come through. Were new restaurant owners, and recently got a call from our store that the water heater was completely out–no hot water at all. Bad news for a restaurant. It was late enough on that day that we couldnt do anything about it, but Expert Plumbing stepped up to the plate and got us taken care of the very next day on New Years Eve, and at what I thought was a great price (we had a new water heater installed.) Everyone from their office personnel to the owner of the company was friendly and super-professional. Theyre our go-to plumbers from now on :)
John, the gentleman who responded to my request for service, was beyond amazing!! He was helpful, solved the issues with the drain, clean, courteous, informative and wonderful to work with! I have already recommended this company and John to two separate families!!!
Incredible quick service. Very professional.
We called Expert to do some electrical repairs that were fairly urgent. They were extremely responsive and even moved some things around in their schedule to make time for us. They were very transparent in quoting what the price would be for the work in advance and communicated with us every step of the way and had total respect for our time and budget. Our technician, Stewart, was fabulous. He was extremely professional, very thorough, and very pleasant to work with. He was one of the best service people we’ve ever hired ad wI would definitely use him and Expert again for any repairs or maintenance on my home. Thank you Stewart and Expert- You were awesome!
Huge kudos, especially to Derek who was the technician. Not only did he arrive early, but he was very friendly and professional. He was able to diagnose the problem VERY quickly and repair it on the spot! I also appreciate that he was a veteran! Well definitely use them again just based off of Derek!
Josh and Forrest repaired a leaking waterline from the water main into our house. Even though this required Josh to stay until after dark on Christmas Eve, he willingly did this to get water back to our home. Everyone we dealt with was professional and went out of the way to be of service. They completed the work in a timely manner. I highly recommend this group.
Had a student flush a air freshener at our school. John come out and tried like a true champion to remove it. Once it become obvious it could not be removed he replaced our toilet in a matter of hours. John was incredible
They were FAST in getting someone out to our dilemma of a water heater leak AND the technician was AWESOME! He worked quickly and efficiently! I’ve never seen a business so prepared for a job! He deserves praise and a raise!! 😊
Excellent service! Heartily recommended.
Great pricing, clean professional work, friendly staff. Had one small problem from the install but they were happy to come back and make sure everything was right for me. I will definitely continue to use their services.
Richard was able to figure out what was going on with our furnace quickly and now its running better than ever. He even took the time to give us some pointers on how to make sure it ran efficiently at the beginning of each season. Friendly and professional!
We were very impressed. Richard was the technician who came, and he was amazing! We expected there to be push-back since there was a problem with our furnace caused by changes made to it during installation of a new AC unit months previously, but he fixed the problem it caused with our heating system, and it was all covered under warranty. He went above and beyond in providing a good service and was happy to answer all of our questions. He also gave future recommendations if we we started having problems with a different part of the heater that seemed like it was wearing down. He definitely had a lot of integrity and took pride in doing a good job. We are so grateful!
These guys did not charge me to come out and diagnose the problem, then they quoted me half of what the other companies wanted. They got the job done quick, and their staff was friendly and on time. I will use them for future plumbing issues.
Customer Service is super helpful and kind.Technician came the same day and the repairs were done very fast! Chris, the technician was very kind and explained everything happening and the repairs done.
This was for a plumbing call on a backed up main drain. They were professional and arranged for the clean-up/mitigation company. Cindy, who I spoke with each time, was amazing, empathetic and professional. She got it done! Though the clog cleared on its own and they could not find a likely reason for the clogging of the drain, they did look at it with a camera the entire length of the line and found a possible belly or low spot. Loved that they sent text messages with technicians picture which created a safe and trusting experience. A+ for communication. I would highly recommend.
The plumber that came to my home was great. Really liked the guy. The issue was the companys pricing.I needed a new pressure regulator valve...the plumber said it was an easy fix. The price I was quoted was $475 for the cheapest option (that price includes parts, labor, and taxes).What bothered me the most was that another company just fixed the same issue for significantly less! The part itself costs $90-$120, and the install literally took less than 15 minutes.That means that I was quoted $350 for 15 minutes of labor... wow! Ill never call again.
Our water softener broke. They came fast, they were professional, and they were not overly expensive. We will use them again.
Weve had lots of plumbing work done and a little HVAC. Everyone Ive worked with has been friendly and helpful, explaining the issues and confirming the work before theyre done.
Did a great job. Stayed until the job was finished!
Electrical work. Amazing! Loved our technician Stewart. Very pleased.
I had a pipe burst in my basement. Out of 4 companies I called this one made it a priority to come out ASAP. Scott and Mark came in, did a fill check of my system, gave me a great price, and performed the job quickly and professionally. These guys are awesome and I would highly recommend them to anyone having plumbing issues.
I had a leaky pipe that caused water to leak down from the upstairs bathroom and created a water drip through the ceiling of the kitchen. They were able to come repair the problematic pipe on the same day that I called for help! The cost was explained upfront and they told me they would communicate with me if the estimated cost were to go up. (Luckily, it did not!) The technician, Bruce explained the issues and helped me understand the situation and what he was doing to repair the pipe. All in all, it was completed in an amazingly timely, affordable and professional manner!
Stewart showed up even earlier than expected and kindly walked through the electrical issues with me. He was patient and knowledgable. I could easily work with him on other issues that might come up. Thanks for sending such a top notch electrician.
I called on a Wednesday late afternoon and they were able to come to my home first thing Thursday morning. It was a leak in a pipe running from the kitchen down to the family room. He was able to find the leak and repair it that morning. I was so grateful and he did such a great job!
I needed someone who could service the humidifier attached to our furnace, as well as tune up the furnace. Expert Plumbing, Heating, Air and Electrical were able to do that. Our technician was prompt, friendly, and thorough. He did not try to upsell me on anything, which I really appreciate.
They were on time and so knowledgeable. They helped us know how we could fix a simple problem ourselves, and then gave us a reasonable, itemized breakdown of possible future expenses to help us know what to plan for. Very helpful!
Devan was very professional and knowledgeable in his work when he came to my home. He did a great job on our fireplace.
Service Experts has been our go-to service provider for many years. Excellent service. Most recently they installed and then re-programmed a water softening system. Highly recommend.
Another great service experience from Expert! Thanks, Joe!
They were very prompt and professional. I called them for an emergency service on a commercial sump pump in a restaurant. I have tried several others in the past, but no one seemed to know what they were doing. It only took them 15 minutes to diagnose the problem, and after getting the part, had us up and running. because of their knowledge and expertise, we were able to open for dinner instead of closing down for the night.
Chris came 2 hours earlier than scheduled. He was quick but explained to me clearly what he was doing. He didn’t do the typical “man speak” to “the little lady”. He was efficient, professional and kind.
The repairman was prompt, knowledgeable and efficient. I appreciate the quick response to our problem and the quick resolution of the problem
I called and within 15 minutes the tech Chris was at my front door. I realize this isn’t common and that they had just had a cancelation but Chris was very helpful and quickly figured out why my AC wasn’t blowing cold air. He promptly fixed it and at a price I felt was very reasonable, having replaced similar parts at a previous home before.Chris was very knowledgeable and gave me a few tips as well as answered all of my questions.I have zero hesitation in using them again and plan on doing so soon for a new project I have.
The office staff was friendly, helpful and efficient. Each of the four technicians were punctual, courteous and very professional. They installed AC, Furnace and Water Heater in a day and left everything clean. One technician even went above and beyond by helping me to diagnose and fix an unrelated but serious electrical problem. Couldnt be happier.
Expert went above and beyond to help us out with a very stressful situation. They were able send a technician over almost immediately! The work was well done and affordable. We were very impressed!
Our AC stopped working on a Saturday. We reached out to Expert and they were able to send a technician out that evening to look at it. We appreciated that someone was able to come out so soon with it being as hot as it had been. The technician diagnosed the issue and told us that he would not be able to look into getting the part until Monday. Before he left, he dropped the heavy part down our stairs and took a chunk out of the drywall, but did not bring it up before leaving. He told us that either way he would contact us by Monday evening to give an update. He did not follow up with us on Monday. The following day we were told that the part would take 2 weeks to get. We reached out to another company and they were able to get the exact part that we needed right away.
Bruce replaced and installed new water heaters. He was amazing! I’ve never known anyone with his work ethic! He stayed late on a Friday evening to get the job done so we’d have hot water over the weekend.
They came out and diagnosed an issue with my furnace fan and replaced the needed parts, which wasnt easy. I feel that some other companies would have just recommended replacing the furnace due to the difficulty of the repair, but Expert was honest and professional as always. I cant recommend this company enough, they are awesome. Definitely our go-to for any services that they offer.
Expert plumbing came out And fixed my HVAC problem. They were in and out in half an hour and I havent had this thing working in two weeks! Great service great people. Great price. Call the experts.thanks!
Called them for a simple problem that we didn’t understand. They helped and didn’t even charge us for the mistake of calling them out.
Highly satisfied. They kept me updated though out the day when the technician would be coming. Derick the technician did a great job replacing our air conditioning blower motor and was very courteous and friendly. Would recommend them and will use them again if needed.
$3100 estimate. He told me old heater wouldnt fit out, it was a 50 gallon. He told me newer 40 gal heaters would not fit down the 20.5 opening. He said he would have to find an older one that would fit. He told me the vent was out of code and that he would have to move some ducting out of the way.I went to home depot and ALL 40 gal heaters would fit and even some 50 gal models would fit.My friend and I did job for $500.It took about 1 1/2 hours.
Called them. Came next day ready to take care of our needs. We put them off for a weekend vacation. Showed up on Monday and had a new full system up and running by end of business day. Great people. Great service. Derek K.
They were way more reasonably priced than others who did a bid for a gas line for us. They fit us in quickly since they were in the area. The technician was super friendly and personable. We will definitely call again if we need any services.
I love this company. Ive used them for plumbing twice, electrical twice (they fixed a problem for half the price of another quote and found a problem no one else did.) The water softener they use is custom built for your city water system and $100s of dollars lower because its made in Utah too. Ive needed to call with questions a few times are also.They very knowledgeable, personable, prompt, clean uniforms and better prices than anyone Ive even used.
Our electrical technician Jeff has come to our house twice now, and both times has been very professional, polite, and personable. We had a complete kitchen remodel that exposed some cool challenging electrical rework, and Jeff was more than up to the task. His work is top notch. He doesnt leave until youre happy with the work. The next time we need some electrical work done, well definitely ask for Jeff!
George was on time and explained everything he was doing. He made sure that I understood how everything worked and what to look for when it comes to future repairs. He was amazing and fast!
The electrician came out to see why our outlets weren’t working. He figured it out with one look. He was on time, personable, and professional.I personally find the diagnostic price a bit high ($94 for one look) but would still recommend them because it is nice to work with a professional company.
We worked with Derek today and I was so impressed! He was able to come the day I called, was on time and immediately diagnosed and fixed our problem. He also took extra time to explain and set up what we needed as well as answer questions I had for future needs. I couldn’t have been happier with the service we received. Thanks!
A couple of months ago, we had need of a plumber. Not knowing a plumber to call, I called Expert based on some reviews I read online. Chandler came to service our needs. I was so impressed with the knowledge, friendliness, quality, really just everything about Chandler. About a month later, we needed a plumber again. I called Expert and Chandler was sent. Again, very impressed! Pricing was more than fair. Last night we came home from being out of town for more than a week. The weather had turned very cold and our furnace had stopped while were gone. Our home was 42 degrees! We instantly thought of Expert, but this time for heating, and they were more than responsive. They didn’t have any appointments for 24 hours but said they would see about fitting us in. They were able to do that and Chris, another awesome employee, came to our home and was able to have our furnace up and running within a half of an hour. I was expecting a very costly repair but was pleasantly surprised...great price and better than that, quality and service are top notch! The service at Expert is the best! Our home is once again warm and cozy in time for Thanksgiving.
Responsiveness was great and then the service was awesome
The attention I got was prompt thorough and excellently well informed
We needed a urinal valve replaced and the woman (Cindy) I talked to on the phone was courteous and had a plumber scheduled for the time we needed for the next day. John arrived when scheduled, checked the existing valve and gave us options. We decided to go with a new valve and he installed one quickly. He was awesome. Our experience with Expert Plumbing was great! I highly recommend them.
They installed a new water heater and pressure regulator valve. They were very timely in their service, as many plumbers were not available to help. This timely service was much appreciated.
Fast same day service. Personable technician. Did a good job.
Excellent service and expert advice. We thought we needed a furnace replacement, so it would have been easy for our tech to simply sell us a new furnace. But he assessed and explained the problem, told us what to watch for, and gave us several options. He was great.We will definitely call Expert the next time we need anything.