Kevin has for years done the carpets in our offices. We get a lot of ground in grease from the shop. His special high temp cleaning equipment always get it out. My house still has off white carpet going on 16 years old. My daughter and here friends have destroyed it and it really needs to be replaced. Not looking to spend the money this year and replace it, I asked Kevin to come to my house with the same equipment he uses in our office. The results were amazing. Not only did he get all the traffic dirt out, but the stains as well. I think after seeing the results, I can get another year out of it no problem. He is a nice guy and is fair with his pricing for the amount of hard work he did to make the job come out so well. I recommend him for carpet and can only imaging his work on stone and tile will be just as good.
Kevin is so awesome and very honest!!! He spent a lot of time on the phone with me educating proper care of my wood floors. He didnt have to, I am sure he has a lot of clients he needs to talk to. He solved my problems for me and was honest about what my problem is. We even did a test on my floors over the phone. I have never had such great service in my life! Thank you so much Kevin... You saved the day! And my floors!
When moving out of our last home it was important for us to leave clean carpets for the new owners. With having pets and young kids our carpets really took some abuse but I want to commend Kevin with Afterglow because not only did he really take his time working on our carpets but the details were outstanding - every little spot, shadow mark, etc. was not missed by him. I would recommend Kevin and his carpet cleaning service to anyone.
Kevin and Troy did a great job on my engineered wood floor. Its an oil treated floor and they knew how to get it looking brand new in an hour! Fair pricing as well. Highly recommend.
As a fellow contractor with 17 years experience, I have had the pleasure of working with Kevin and Afterglow Floor Care for over 7 years.I specialize in the industrial concrete coating, staining, sealing and polishing side of the industry. As I am not properly equipped for natural stone and marble care, Kevin has been my go to guy for this scope of work the entire duration our our business relationship. Our customer retention on shared recurring accounts has remained 100%. This can only be achieved by quality service through attention to detail.His in depth knowledge of the process has convincingly won my respect, earned my business and continued support. A true professional.Thank you Kevin!
Afterglow came out on time and did a wonderful job cleaning my carpets. while they were their they even did a quick seal on my counter tops for no charge. thank you!
Found Afterglow Floor Care after doing web search. Kevin came out promptly and provide a quote and did a great job educating me on my floor situation and proper care. I scheduled his service and on that day he arrived on time and did a very professional job stripping and polishing approx. 2,000 square feet of Armstrong VCT flooring. Looks Great and he knows his trade!
I heard about Kevin from Afterglow Floor Care Services from a friend who previously had his carpets cleaned by Kevin, and told me that he had a good experience with their services. My friend is generally pretty picky about these kinds of these and doesnt make recommendations lightly, so I figured Afterglow would do a good job with my carpets, and I wasn’t disappointed. Kevin did an absolutely incredible job cleaning the carpets in my home, and will use him again and recommend him to all of my family and friends.Kevin answered his phone the first time i called him, which was a huge plus in my book. Most of the time when I’ve called for service work I have to call ten people and leave messages, and nobody ever calls me back. I always end up going with the only person who bothers to call me back, who usually isn’t even the person I want to have the work done by. Kevin answered the first time, and was honest and upfront with me about the cost of his services and the procedures he used. He couldn’t give me an exact quote because I wasn’t sure about the exact square footage of the carpet area I needed cleaned, but he did the best he could with the information I gave him, and when he finished his final cost was within the range he provided for me.The fact that Kevin didn’t try and bait and switch me or sell me any additional unnecessary services was also a huge plus. I can’t even tell you how many times I’ve hired people for these kinds of things- plumbing, electrical work, home contracting, and carpet cleaning. There have been so many times in the past where I have hired people to come do service work at my house based on some made up price they gave me on the phone, and as soon as they stepped foot in the door they saw some perfectly normal problem that I was having and jacked up the price a few hundred dollars because of it. Kevin at Afterglow was completely fair with me. He gave me a standard, affordable price, and followed through with it. I really appreciated his integrity and honesty, and I’ll be using him again because of it.Aside from being punctual, Kevin did a wonderful job with our carpets. They weren’t filthy- we have a nice home and keep up with our things, but lets just say that thorough carpet cleaning hasn’t been my families number one priority. I have a two young kids, who can end up making a huge mess of the house, and we also have a small dogs and a big dog. They’re both indoor dogs, and although they’re both house trained they’ve had a few accidents on the carpets, and gotten their fair share of dirt and dust ground into the carpets.As a whole, the rugs were needing some maintenance all the way around, and had a few areas by the sliding glass door to the back yard and the entry hall where they were pretty discolored and stained. The kids rooms both looked pretty bad too. Kevin cleaned everything up beautifully! The house was spotless! He did a really thorough job, and was polite and professional the whole time.I really enjoyed my experience with Kevin at Afterglow Floor Care Services, and I’ll definitely be using him again!
Kevin did a wonderful job polishing our marble floors. He even removed stains that I never thought would come out. I will continue to use him in the future.
I recently moved back from New York and needed all the travertine in my home cleaned as my tenants didnt take proper care of the stone (lets be honest they were pigs and never cleaned anything it appears). Afterglow was not only able to clean / polish the travertine but they also filled the holes and deep scratches beautifully. I am very happy with the work and have already recommended them to a friend to clean and polish the travertine in her home. Thanks Afterglow, job well done!
Kevin has cleaned my residential floors several times and has surpassed every expectation. I will continue to use him in the future and highly recommend him to all of my friends.
This guy is the master of carpet cleaning. His machine is the most amazing carpet cleaner. It is powerfull beyond belief. I have small kids and this sucker gets the dirt out like you could not believe. I even had blood from a skinned knee and that is well known to be almost impossible to get out of cream colored carpet. HE GOT IT OUT!!!WOW.Oh dont ask me why I have cream colored carpet with 6 and 9 year old boys. The fact is that I bought it like that.In my old rental house, which also had cream colored carpet, I was absolutely freaked out about losing my cleaning deposit because of the state of the carpet. Well he nailed it. Deposit refunded!... anyways long story short... dont go anywhere else for carpet repair.... on time, clean and quality... what a rare combination
Interesting how this profile has been here for years and suddenly after I post my one-star review theres now a plethora of raving reviews.. So transparent! I hired Afterglow to clean and polish my marble floor. The work on the tile and carpet was good. The preparation and cleanup were ATROCIOUS! I was told the job would be done between 2 and 3 pm which is when I made arrangements to be home at that time. The owner Kevin called me about 12:45 saying he was done with the work, I explained I was in Lake Forest and just started a job and would get there as soon as I can, he replied the sooner the better Kevin was INSISTENT on being paid in cash, so I had to stop by the bank. He sent me a text asking are you close? Keep in mind its still not 2 to 3 pm the agreed upon time of completion and here he was rushing me. We did a quick walk through. Upon my initial walk through where I had to go back to work I noticed my garden hose was broken by him and my high end Maple and white cloth chairs were sitting in my back yard with my dog that chews everything. Never the less I paid Kevin his $620 in cash. I went to work and came home. I had more time to inspect. Upon walking up toward my front door I saw he dumped all his waste all over my grass. Then I noticed there were buff marks, about 11 of them all over my baseboards when I contacted and asked about it he replied those will rub off. Ummm, why do I have to rub them off? I further noticed my picture hanging on the wall has 2 dings on the frame, theres dirty handprints on my white kitchen door, there are scratches on the kitchen doorjam which now needs to be repainted. I sent Kevin the owner an email with my complaints and concerns. He did make an effort to come out to my house and wipe the scratches off the baseboards and he put some top soil over my now missing grass that was killed with the waste that was dumped. Today, a day after he came to clean up the baseboards I notice a large knick in the drywall approximately 6 above the baseboards and text him a photo to which he replied Brian, that cannot be from me my equipment doesnt go that high. Well thats funny, my painting with a chipped frame is over 3 feet off the ground but you managed to chip it, the handprints on the door are 3 feet off the ground too.... I know every inch of my house and it is in immaculate condition, I had this bathroom remodeled 8 years ago and its never had a knick and missing drywall until I hired Afterglow. Now I have to hire someone to patch, texture and repaint this damage in addition to replacing my picture frame. In addition I had black stained cabinets in my kitchen and due to the no preparation, which every other company I have hired for this same service does by taping and adding plastic or paper against the walls and baseboards my baseboards where the cabinets meet the ground are inundated with white was and scratches. When confronted, all I heard were excuses how his brother is in the hospital, he didnt sleep well last night, hes having financial problems, etc. That Is not my problem and is not the customers problem. I have had many people do work on my house and this is the WORST experience by far. He was in such a hurry to get his $620.00 he pestered me to hurry up and pay him where he could have spent this same time he was waiting on me to clean up his mess and prep right the first time. I will be having my attorney send Afterglow the bill for repairs. I would never refer this guy or use him again. HORRIBLE experience! As of 6/19 my grass still has not grown back, I have had to remove about 30 sq ft thanks to this clown