Great experience with Alex Mora Ins Agency - Sony was super friendly and communicativeVery transparent about the numbers and coverages. Didnt try and sell me coverages that did not apply to my situation.Thank you!!!
I have been with them since 2013 and recently moved and will still be working with this agent because of the amazing customer service that is provided by them. Jacky helped me with all the changes I needed to do and provided clear answers to any questions i had. She was very kind and patient which I appreciate as well! Thank you!
I have been with State Farm as long as I have needed insurance i’ve always been happy with their service but recently a women named Kari went above and beyond! I wanted to insurance a new personal item and I had no clue that I had went about it wrong. For a week straight she worked on getting my personal item insured for me through many difficulties she kept it up and was kind and helpful! I am so thankful for the whole team there and especially for her!
Really happy with the Alex Mora agency. Sony helped me today with outstanding service explaining my coverage and making changes in my account. Always friendly staff and they get things done. I definitely recommend them 👍
Alex Mora was the most responsive and helpful person I have ever dealt with in the insurance industry. He was integral in helping be get my business up and running by satisfying my contractual insurance requirements in a timely fashion which was key to landing a huge contract for my new business.
My husband and I have had state farm for our home and auto for more than 30 years. Two years ago my husband passed away. During the difficult time, State farm agent Sony is really helping me to get a clear and reasonable quote. I am touched by his professionalism, and caring for me. Thank you Sony!!!
I called State Farm on a very important business matter, and Jacky Britton was able to help me out right away. She even stayed on the line with me to make sure I received what i needed. Thanks again Jacky!
Luis will definitely take care of you. He is very accommodating and patient. No unprofessional business practices here. Luis is a State farm agent you can trust. Been with Alex Mora for the past 3+ years. no complaints.
Ive been with the Alex Mora team for many years. Sony helped me today and provided the best customer service and he explained to me the way auto limits works and the importance of having the correct ones. I just love State Farm in general. I was involved in a law suit a few years back and thanks to the State Farm attorneys, the case was settled on my favor. You cant go wrong with this company, specially with this office 🚗👍
I have been with Alex Mora State Farm for many years now. Recently added a new premium and Sony Escutia was very helpful! Lots of information and he was able to explain and cover everything I needed!
Long time customer with Alex Mora. His team is super helpful and understanding and work with me to make sure I’m covered. Highly recommend them!
Sony helped me today providing great service and advised me about my deductibles. I am really happy with the Alex Mora office and recommend it to anyone. Never had issues, and always have taken care of my concerns.
Weve been working with Luis Diez Canseco at State Farm for a couple of years now for our small carpet cleaning business. Im new to business ownership and Luis has been absolutely instrumental to helping us make sure that we have the right coverage and at the very best price possible. He always goes the extra mile to make us feel like we are his #1 customers, which I really appreciate. I know he is super busy with all of his other customers, but he makes sure we are always taken care of. I couldnt ask for better service from an agent! You will be joyfully delighted if you choose to work with Luis and the team at Alex Moras State Farm Agency. I know I am :) THANK YOU, LUIS - you are the best!!!
I recently brought over all my cars, life insurance, umbrella and home from triple A and couldnt be more happy. Sony and the Alex Mora team provide excellent service, they always answer all my questions and go beyond to assist and help their clients. I highly recommend this office 👍
Louis was very helpful with my confusion today! Not only was he able to show me where things were not matching in terms of what I thought I understood and what was actually happening, but informed me with all the information I was looking for plus helpful tips for moving forward! Very helpful in planning for my future and finances. Appreciated that he took the time!
Luis Diez Canseco is the best agent. He is very professional, efficient, and patient and one of the honest agents I have come across. He takes the time to explain all products and coverage and makes sure you have full understanding. I highly recommend Luis at State Farm.
Some of the best customer service I’ve ever received! Alex truly cares for his clients and gives the best advice you can get from an agent. Makes you feel confident and comfortable with whatever policy you purchase without having the feeling of being pressured into doing buying into something you are not comfortable with.
Mr. Luis Diez has been a very helpful gentleman, who has been helping my husband and I get Life Insurance, Homeowners Insurance and helping us to bundle and save on our car insurance. He is very professional, and dedicates time to explain in detail what your coverage is and what is covered. I have been with State Farm for over 13 years for my car insurance only. Mr. Luis was very helpful when we asked about Life Insurance. Alex Mora and Luis explained in detailed about Life Insurance and very extremely happy with what we chose as our Life Insurance. Since Mr. Luis was so helpful, I decided to contact him directly to help in quoting me for Home Insurance. I must say, bundling everything is the best as we were able to save a lot of money and have great coverage. Thank you Luis and Alex for your amazing spirit of helping other!
I purchased business insurance and tool coverage when Sony and the Alex Mora team cold called me. After reviewing the package they offer and the price, I did not think about it twice! Great people, kind and very professional 👍
If you are a business owner ! Having peace of mind is very important Without peace of mind you cant run your business Being a business owner for the past 24 years I have had my UPS and Downs with insurance Companies Everybody wants to ensure you give you the best deals But when it comes down to it theyre either going through other insurance companies to give you certain coverage Or cutting corners Which you end up paying for later on down-the-line If you are looking to truly get what you deserve for your business Dont take my word for it just give it a shot my agent is Mr. Sony He definitely went over and beyond to make sure that I have complete peace of mind when it comes down to my insurance now I could concentrate on my business thank you Mr. Sony 😁👍
Sony and the Alex Mora team cold called me and offered a package for my commercial vehicle and tools. I accepted it because of all the coverage they include at a reasonable price. I even got my life insurance. Happy with the service and the professional assistance. Indeed recommend 👍Tim
Five stars, wish I could give more.My boyfriend and I currently switched over to Alex’s office. My agent who I was with for almost 9 years is in the SF Valley, was just not working out with me living in OC. I did a little google search and found a great agent, but unfortunately he did not have anyone who spoke Spanish on his team, he recommended Alex Mora. I gave Alex a call and right of the back I was very impressed by him and his team. I was able to speak to Alex right way. My fist impression of Alex was “wow he is truly a genuine person” he really cares about his clients and is not just trying to sell you a policy. Alex took the time and explained to us that we had the wrong coverage, he also educated us on finances. My boyfriend and I are very excited to be with Alex and his team.If you are looking for an agent who truly cares about your well-being then, Alex and is his team is the right office for you!
My family and I have all our personal and commercial policies with Sony and the Alex Mora team.They cold called me last year and they were able to provide a lot more coverage for less! Hard to believe but they did.Their staff is very professional and quickly to process requests.Definitely recommend them 👌
I added a vehicle to my policy and had a great experience with Sony at the Alex Mora office. Very pleased with pricing, Customer service and options to protect me and my family.
Ive been with the Alex Mora team for over ten years and have never had a single issue.The staff is very professional and kind. Today Sony helped with adding coverage on our new vehicle and he was able to get us more coverage and a better deductible for a reasonable rate. Im very happy with their service and recommend them.
Sony cold called me to offer business insurance, commercial auto and tool coverage. After seeing all the different coverage they include in their packages I didnt think about it twice. Best rates and I even have life coverage!The Alex mora team in general is super professional, friendly and I never have any issues with them.Give them a try! 👌
I was with state farm with another agente for over 15 years, recently moved to this one ☝🏼! I can totally said i made a great choice! This agent (new State Farm) had helped me with a better coverage and rates. I want to specially thank Andi Mora who had helped me very patient with my car claim I have no better words but to said she is an amazing, professional and very sweet employee! Thank you State Farm...
Everyone we worked with has been fantastic and on top of it. We especially appreciate Luis Canseco and Kari Laras efficiency and help! Thank you so much guys and keep up the Great work!.
Luis helped me get my car insured. He was quick, attentive, and very respectful. As an international student, I found it very comforting to have someone be patient and guide me through the process. In less than two hours I had my car insured!
My friend referred me to the Alex Mora’s team and Sony helped me get a great businesses policy that fits my business needs and covers all my needs. I also insured my commercial and personal vehicles with them, pretty happy with the package they got me. I definitely recommend them 👍
I just have to say I absolutely love Alex Mora’s staff, they are always very helpful, Kari is awesome when she helps me with my billing she explains the coverage and always assist me and my family. The entire staff is very professional. I just have to say thank you for having such an amazing team. Success for this office and everyone that works there. 😊
Sony helped streamline the process of switching automobiles on my policy.My car was recently considered a total loss and the process has been a difficult one. Thank fully everyone has been patient and has helped educated me in this process during this difficult time.
Alex became our agent by accident. He happened to be the closest agent that handled State Farm financial accounts as well as insurance. We had a positive experience with the transition to his office but didnt really need anything for a couple years. In the past few months we were reevaluating our insurance needs and I had the pleasure of working with Luis in Alexs office. I cannot complement him enough. He is so polite, brimming with positivity, great with follow through and really knows the products well. He had to spend a ton of extra time to get me the life insurance policy I really wanted and he made it happen. I am so grateful. I know my family is in a better financial situation if anything should happen to me and I had the lovely experience of becoming friends with Luis.
I have worked with Andi along with Alex for all of my personal needs for me and my family ! & every time I have a question or am considering to add a new family member for a policy I have always received a very timely response along with just great service. I have been educated on the difference between policies and feel really comfortable that this business has my best interest in it ! Thank you so much for always giving me that reassurance 😊
Luis is awesome, I had an issue with my homeowners insurance because of the freeze in Texas and Luis made evert effort to make sure everything was fixed and ready to go for me in no time. Very satisfied thanks Luis!
Ive had my renters and auto policy with Sony and the Alex Mora team for a few years now and have not had a single issue. All the staff is super friendly and they go beyond to help their customers.You can tell they actually care and I like that when I call I dont have to talk to a machine. I recommend these guys 👌
I just got my commercial auto and tool coverage with Sony at the Alex Mora office. Very friendly and professional service. And I was very impressed with the rates they have for everything they offer. Happy with what I got. 👍
I called close to closing for New Years Eve and Kari Lara was RUDE and hung up on me. She was NOT explaining a quote correctly and started raising her voice to me on the phone. I told her Not to speak to me Like that and she hung up. I have been a customer of State Farm for OVER 40 YEARS. If that is how they treat a loyal customer, imagine how they treat others. I called because I was being a responsible person notifying my insurance that I just sold my car. Kari Lara should be FIRED!
We have been with them for a few years now and we really enjoy working with them for our home and business use. We mainly work with Kari Lara who is responsive, professional and really great to work with. We highly recomend them for all your insurance needs.
Ive had my life insurance and commercial policies with Sony and the Alex Mora team for 3 years now. Quick service, very professional and the best rates in commercial insurance.100% recommend 👍👍
I just want to say thanks to the Alex Mora team for helping me to find a quickly and successful solution for the incident that I have last week. Also I really apreciated Kari Lara for her time to answer me the questions that I asked her regarding my new policy.Thanks a lot Kari.Keep it up guys.
Appreciate Sony taking the time to answer my questions and provide me with transparent and clear answers to any policy changes. I’ve been a customer for years and plan on staying longer, thank you Sony!
Sony recently help me with my general liability and tool coverage. Great service, professional and quick. Highly recommend for commercial auto and business insurance
The service representative Sony was extremely helpful with breaking down my auto insurance coverage. Ive purchased insurance from State Farm for a few years now, and I have only good things to say!
I needed questions answered about my homeowner’s and auto policies. Luis was friendly and efficient and got me what I needed right away!
I would to say the thanks to kari for all the help shes done, I would only ask for her specific because she is very fast and good customers services agent .thanks kari for all your help!
I wish they would stop calling me. Ive declined insurance from them politely three times. I still get a call once per week, and an email with quotes. Im content with my current broker ( Nona Tirre State Farm) I also run a business, and constant calling is not the answer to earn mines, specially when Im already with your insurance. Ive since blocked their number, but my phone still gives me a notification and its annoying AF.
I am very happy with Sony and Alex Mora service
GREAT service. Any time I call someone answers. I have my auto policy here and Life insurance.
Awful service I been calling they never answer the phone and I gave them my new address to update they never change my address very disappoint
Great service
Alex Mora was very professional in giving us a lot of information about life insurance, and how it will benefit us to be able to save money for the future. Alex came to our house for our signings in person working on Sunday without fail. His service was excellent, and he was very friendly.
I have been with State Farm for five years and I never had the opportunity to speak to my Agent because of the language, but I decided to find an agent with whom he could understand me better. I met Alex Mora and his team. Alex gave me the time to personally attend to me and to be able to better explain the Auto insurance policies and life insurances, he helped me make the best decisions and the best coverage, and after being my Agent he is also my Financial advisor and friend .
We have 7 years with Alex Mora, we are very happy with them, especially with the representative Kari Lara, always willing, she is very kind when you talk to her, she does everything possible to help you and answer your questions, she has a lot of charisma and a very good vibe, I always ask about her. I like her to take care of me I recommend them
Thank you very much to this office for your help, they always assist us, Kari Lara is the best we always tell Alex, she always helps us with our accounts, she always explains the coverage, pure quality for the price, not only Kari toooooooda the office Alex is very professional and very attentive. Thank you for your services, your help and much success in the future. 😊☺️
I want to take advantage of this platform to give my opinion about the services that this office provides, I have been a State Farm client for more than 30 years and we have not left just for the service, they give us that is quality, they return our calls Kari Lara always helps us, she is a very attentive professional, she explains our coverage, our bills. The whole team is very professional Andi, Linda, Alex always help us. Thank you
Okay, but the insurance goes up