I have been with Laurel Insurance since the 90s. I always have good service and they know me by name. ( No, not because I call alot ) Just good service.

The folks at Laurel Insurance have helped mefor years. Staff is awesome!

The people here are a joke when it comes to customer service and dont bother being a loyal customer because they dont care about YOU just your MONEY. My husband has been a loyal customer since he got his very first car in 1997. We learned we could save about $30 a month by switching to a new company, when we called about cancelling, Noemi didnt inform us that there was a cancellation fee. She also informed him she assumed he remembered what he signed (19 years ago) and it was too late to stop our automatic payment. So instead of getting our monthly dues returned to us we were shorted $116 because the insurance lady failed to mention wed get charged a 10% fee. If they would have told us that we wouldnt have switched to begin with because now we are our money! Way to keep customers mercury insurance. Also, our premium went up $20 in a year and we havent got into any accidents or tickets. So being a good driver has no benefits.

Knowledgeable and friendly staff. Excellent service.

The best insurance agency in Temecula, CA!