Pleasant worker. Very informative and willing to listen to your needs. Professional.
We just completed the project to replace siding and wraps on the windows and the overall experience was great!When we moved into our home last fall we quickly noticed that noise and Heating/Cooling would be an issue. We live on a busy street and traffic could be heard from all rooms of the house starting in the early morning and going into the late night. As the winter set in this year and we faced negative temperatures the heating became a BIG issue. Even with the thermostat turned up during the night we were still cold and some parts of our floors that were above the bump out were just ice. We needed to fix this and were looking into DropFill foam but then we found out the potential issues with that.*Since the old insulation isn’t removed pockets large air pockets can form in the wall*The foam itself can be filled incorrectly which can cause walls to break/rupture*You cannot verify if it’s done correctly since all the work is hidden* Some business in the area don’t offer the service anymore due to liability and lack of customer satisfaction.About this time a rep with Quality Home Exteriors stopped by and set up a meeting with me and my wife. At the meeting they went over what they were offering, Prodigy insulated vinyl siding, a whole house wrap, and window wraps (the wraps added a bit of extra cost but are totally worth it, there is a picture showing a window before the wrap was done). The meeting ran for over an hour and at the end they were offering a fix to our issues on heating/cooling, noise (noise is subjective, so they ensure us it would be noticeably less but not completely gone), increased curb appeal, low maintenance, and an extensive warranty. It was so much more than what DropFill offered and I couldn’t pass up on the opportunity. They also offered several ways that financing could be done to fund the project since they work with several lenders.We meet with Bill several times leading up to the signing of the papers and even after and each time he was professional, informative, and non-pressuring. He worked with our crazy schedule/health issues to make the meetings work and answered a ton of my emails that I sent asking for more data on the project. He worked with us to make financing happen and even came up with some out of the box ideas when we ran into a few issues and were short of financing the whole project. Overall, he was just a nice guy to deal with.When the crew arrived, we noticed they don’t speak English all that well (not sure if this is all crews or the one assigned to us), and since me and my wife don’t speak Spanish it did make it difficult to express concerns or answer questions quickly. We were able to work through this, but I think it might be more efficient to have the crew review the property, record all their questions, and then have someone who is fluently bilingual interact with the customer before they start the work. Even though we had some communication issues everyone was kind, quick, and professional with the install. They were always asking questions regarding how we wanted to see the install go when it came to existing wires, outside boxes, and other random things that were in the way of the install. Within a week the whole project was done, and they were intent to ensure we approved how the install looked. We just completed the review with Bill today and he was unable to find any issues with the install. Each day they cleaned up after themselves and even checked the driveway for screws, so they didn’t end up in my tires. Once special item we had then do was to remove a window from the bathroom. Even this was done without issues; they remove the window, framed up the area, placed insulation, and then drywalled the hole.I would recommend Quality Home Exteriors to anyone looking to do a siding project and would use them again if we are in the market for their other offerings!
Worked quickly to make our house look amazing. My husband and I were out of town when the house got resided, but we had absolutely no issues. Even our roommates came home the day after and called us to tell us they had no clue the workers had even been there. Fantastic service all around!
It’s almost like we have a new house! We bought a cute little house at a good price in 2018, but all the “updates” that were done in the prior owners hands were builders grade or less when it came to quality, and none of it was maintained. After a consultation from QHE, the exterior of our home is the best on the block! And with the new basically maintenance free gutters, we don’t have the water problems on the property that we did before! That means I get to enjoy our home and spend less time on a ladder year round, and that we have peace of mind that we didn’t have before. The best part is that the new outside means savings inside - on our energy bills. Even on a day like today, when it feels like 7F outside, we are warm and cozy inside without the furnace running constantly. 5 star service, fast, friendly, responsive, and all around - a life saver!
Great people to work with! They worked around our schedules and were quick to answer any questions we had. We love our new windows that they installed and we plan on having them redo a few more things around the house! Highly recommend!!
My husband and I are very pleased with our new siding! The whole process of meeting with the sales rep, selecting colors, picking dates, etc were smooth flowing and stress free.The installers were on time and did a very good job of clean up after working daily.We are very happy with the finished product and are amazed by what a difference the new siding has made to the curb appeal of our home. We have received multiple compliments from friends, family and neighbors.Thank you Quality Home Exteriors, LLC for bringing life back to our home!
We needed a new living room window badly but werent going to go out of our way to replace our old drafty window. Quality Home Exteriors showed up on our doorstep, which Im usually apprehensive about, but the salesman, Scott, was very nice and we decided to go for it after talking pricing.The day of the install, a Saturday, had been set for a month and Carlos, who was friendly and professional at all times, called at least three times to verify the install date, which was very appreciated. On that Saturday, nobody showed up and nobody called. We waited all day and never heard from anyone, and the office was closed when I called to check. We found out Monday morning the installer had to leave town Friday night, but neither the contractor nor anyone from the company called to let us know that. I would think the contractor would have my cell phone number in case he needed to find my house, or if we werent home when he arrived, or if he wanted to let me know he was running late. A simple phone call or text message would have been appreciated so we didnt spend our whole Saturday sitting at home waiting. Although the company didnt seem interested in offering a small discount for the inconvenience, they were apologetic and tried hard to get us on the schedule as soon as it could work out.We finally did get our new window three weeks later and we love it. The quality is great and it is pleasing to the eye. Were very happy with it and it seems affordable enough. Im ready for the winter cold to come to see how much less drafty it is than our old window.
We had new windows installed recently and the company took amazing care of us and our home. They were professional and efficient. The windows have made so much difference to our home. I would definitely recommend this company to other people.
We own a home that had the original asbestos siding. Quality Home Exteriors had the best option for dealing with that issue compared to other siding companies. The salesperson was very friendly and knowledgeable, and the crew that performed the work were respectful. The area around our home was cleaned up before they stopped working each day. The house looks great and we would definitely recommend them to others.
QHE did a phenomenal job installing windows and a new patio door for my mom. They were extremely knowledgeable and we never felt pushed in to any decisions or commitments. Everyone was pleasant to interact with, and they did what they said they’d do, on time. We love the end results!
We hired Quality Homes to do our roof. In doing so their crew destroyed our air conditioner. They laid a tarp down to catch shingles as they were scraping the roof and covered the outside A.C. unit. Because it could not get air the motor burned up as did the unit inside attached to furnace. They did pay to replace this. The crew also destroyed our basement window well covers...which have still not been replaced. My husband also had to go on the roof and finish reattaching the gutters on one side of the house where they left the fasteners just hanging. All of these things SHOULD be logical things for professional roofers I would think. Other than all of this, the roof did get replaced in a timely manner and it does look good. It has rained and no leaks. Would I choose this company again...Im not sure. The attention to details was severely lacking.
I felt completely comfortable with the sales rep. Phil, and it set the tone for the entire experience. When the guys came to install, they were respectful and courteous. The job was done in less time than I had anticipated, they cleaned up completely. The windows are excellent and the install was professional. I will use this company again - I have a few more windows to replace eventually.
I bought new windows from Quality Home. The process was so easy. I own an older home so my frames are crooked. It was not an issue though. The installer just ran to the hardware store and pretty much rebuilt my frames. My windows fit amazing and I no longer have leaks. Im in love with my new windows.
Very efficient with scheduling a day/time for my gutters and when they installed them. The workers were very friendly and cleaned up everything when they were finished. I was very pleased with the work and the cost.
We are very happy with our new windows from Quality Home Exteriors! The whole process was very simple and everyone was very friendly. I was also very happy with the installation crew. They were very polite and considerate, even during my sons nap time! The only reason I did not give all five stars is because there was a small part of the trim they could not match and we were left to stain it ourselves.
We had a great experience with Quality Home Exteriors. The scheduling and installation were smooth and we love our new windows!
We used Quality Home Exteriors to put new gutters on our house with leaf guards. The salesman, Carlos our contact, and the installation crew were all really nice. We did have a scheduling issue with the installation crew not showing up on the day we were initially told but we were able to reschedule at our convenience. Would have been nice on the two occasions we were scheduled for someone to call the day before to let us know if they were coming. They showed up late morning when they did come, so we were left wondering if they were going to show. Once they got here the crew went right to work to get the job done quickly and efficiently. We were happy with the color of the gutters and downspouts and the way they matched our existing trim. The crew had a bit of mess in the yard for the short time they were here, but they cleaned everything up pretty nicely, left some dirt in the driveway and on street, but got all the metal nails, and debris from the yard. The installation crew did leave a piece of equipment in the road while they were working which our neighbor ran into when she drove around the corner scratching her car a little, so we felt bad about that. But a member of the crew was apologetic and happy to talk with her on our request. So, there were a few bumps along the way out of our control, but the company and its representatives did what they could to make things right. We feel pleased with the final outcome of our investment, the quality of the product and work, and would recommend Quality Home Exteriors to our friends and neighbors.
Friendly, knowledgeable, reliable and quick service. True professionals & experts in their field. We have had great success with Quality Home Exteriors managing complex projects for us. I highly recommend this company without hesitation!
We had quality home Exteriors do our siding and gutters. They did a great job! Very professional, timely, communicated any issues and concerns. We ran into an issue and quality found a timely solution to it. Very happy with the work and team!
Great experience, installers came early which was nice and waited for the rain to stop and once the rain stopped it was done in no time and installers cleaned up and left no evidence. 100 percent recommend for windows and any other jobs you may need
From beginning to end they were quick and very helpful and reliable! VERY happy with our windows and will use them again for other projects!
We are very pleased with the siding by Quality Home Exteriors. Recently they sided our house and it looks better than we imagined. Everything from their friendly customer service, to their high-quality products and superb craftsmanship, we couldnt be happier with our choice. For a decision as big as siding, you want it done right and at an affordable price. Quality Home Exteriors will surpass your expectations.
Quality Home Exteriors replaced five (5) of the windows on my home and the whole experience was great. I had just moved into my house and knew that I wanted to get the older windows replaced because of the draft I could feel throughout the house, especially in my kids rooms. Greg came out to my house and explained the products they could offer and financing options for me. The installers did a great job as well! They were respectful and took care in moving my furniture. They also were understanding of my rambunctious kids and cat that kept trying to escape. Now that the windows are it is so much warmer in my house, thanks Quality Home Exteriors!
We had our gutters replaced by Quality Home Exterior. We had two crews come out - one to remove the old gutters and install the soffit and fascia and the second to install the new gutters. Although there was a delay between the crews, the work that was done was excellent and quick!
Amazing customer Service! Kelsi Segebart, Program Director, Came by to tell me about getting new windows on my house. I really appreciated all her time and effort. She was not only knowledgeable but very very kind and personable. She came in and spoke to me like we were old friends and I genuinely enjoyed all the time that she spent explaining the product, pricing and giving me ample time to double check with friends about what they thought of the deal I was being offered.
I recently got new windows installed for my home, and I couldnt be more impressed with the work this company has done! The windows that were replaced were probably a good 30 years old and drafty. The new ones seem to be very high end, and I definitely dont have the draft anymore. The sales and installation associates were very pleasant to work with, and the quality of the work they do was very good. I would highly recommend this company to any homeowners that I know, and my wife and I are even going back again for new siding on our garage!
I had a very positive experience dealing with Quality Home Exteriors, from initial contact all the way through installation. I am extremely pleased with the fit and finish of the nine windows we had replaced. The installation crew was terrific, and really went the extra mile for us. Its good to know we have such a great company backing us up.
Quality home exteriors did a wonderful job on my sighting. I was kind of nervous at first because I talked to the door to door salesman which I never do. Im not one to usually jump on these deals but when I looked at the product and its comparison to inferior products I knew I wanted this on my house. I have nice insulated windows and thought it was a great idea to put siding on the house that was insulated as well. When quality home exteriors came out to do the work it only took them one weekend. They never really worked to late so they didnt disrupt my evening. When the project was done and I went outside to take a look at my house I was breathtaking. The house looked amazing compared to how it did before and I was very satisfied with the work. I am excited to see how this summer goes with insulated windows and insulated siding. The savings should be amazing!
Quality Home Exteriors was great to work with. Unlike the national window chains in the area, they were willing to sit down with us, measure, and give us an estimate the same day. No, just come to our showroom to get the estimate, no wasting my time. I really appreciated dealing directly with the owner of the business. It really made me feel like the project that my wife and I needed done was important to him and his crew.Shannon, his project manager really kept on top of things and made sure all of our questions were answered. The installers were professional and courteous throughout the whole process too.My wife and I would definitely do business with these guys again.
I am extremely pleased with my experience with Quality Home Exteriors. Brian was friendly and personable and took extra time out of his evening to deliver a thorough presentation of the windows Quality Home Exteriors offers. He answered all of my questions and addressed my concerns regarding the product details and installation process. At the end of the presentation, I felt confident in my decision to proceed with purchasing my new windows from him.The installation team was also friendly and professional. They showed up right when they said they would and even payed a tarp down on my carpet to keep it from fleeting wet, as there was heavy snowfall he night before. Its the little things like that, that impressed me.I am very pleased with the windows. The custom fitment is perfect, functionality of the windows is as Brian had demonstrated in his presentation and they look great. I am confident my new energy efficient windows will save on utility bills and will be long lasting for years to come. Overall, a solid experience and I would recommend Quality Home Exteriors to anyone in the market for new windows.Sincerely,Nick DeLozier
Paid top dollar to have my tub removed then replaced with a walk in shower. Said 4 to 6 weeks to get to the project was closer to 8. Was told would take 2 days (advertised as 1 day) and actually took 3 days. Created a huge mess when a water pipe was broken but was here with their hand out to get the check for full price before they cleaned up the mess. Sent an email response for feedback to the company and they have not replied.Would not recommend this company if you are elderly and looking for a safer way to shower.
My husband and I recently hired Quality Home Exteriors to replace our siding and our gutters. The crew that came out to install them were courteous and hard working. They arrived early in the morning and did not leave until after 5 p.m. each day. It only took the crew three days to complete the three sides of our home and it looks amazing. The gutters were installed in one day and also beautifully done. The staff are more than helpful and very knowledgeable about their product. I will defiantly be referring them to anyone I know that needs new gutters or siding put on their home. This has been a wonderful experience.
We recently had maintenance-free siding installed on our home and want to commend Quality Home Exteriors for the expert installation and high quality product. It was a joy to work with the team from sales to finished install. The installation crew were efficient, friendly, and kept things neat with daily cleanup.The siding has renewed our homes appearance and added noticeable value. Im looking forward seeing how much difference the added insulation will make in our heating bill this winter.Thank you Quality Home Exteriors.
I had my front windows placed by Quality Home and am really happy with the results. They put them in quickly and cleaned up any mess that was involved. Made it really easy for me! Plus the windows are great.
We hired Quality Home Exteriors to complete our siding to our house.The siding is a high quality siding with insulation that the company stands behind with a lifetime warranty. They were able to get the job done quickly and efficiently and we truly love the way our house looks now. It really added to our house making it more attractive to the eye and also protecting our house. We highly recommend them to anyone.
We had a patio door and kitchen window replaced after the new year. With our new windows, we can feel a considerable difference in the temperature in our kitchen and our dining room. Thank you Quality Home Exteriors for braving the freezing cold to install our windows so we could have a warm home! Your hard work, dedication, and professionalism were greatly appreciated.
The representative that came out was very polite and knowledgeable. The roofers were quick and cleaned up after themselves
Really like our new windows! I will be honest and say that we felt a bit pressured during the initial consultation. We werent really considering such an expensive job, but wanted to see what pricing would be. We didnt really get a chance to shop around, and felt if we didnt accept that day we would lose a great deal. Saying that, we love the windows and really are happy with the end result. They are beautiful and really make our house not only just look nicer, but we have noticed it stays much warmer now. Great work!
We just had new siding done by Quality Home Exteriors. We absolutely LOVE how it turned out. We love the color and our house definitely stands out in the neighborhood. The process was super easy and relatively quick, from start to finish.
Everyone was very professional and friendly. The windows arrived quickly and the install was fast and well done. Overall I am very satisfied with the results and my home looks great with the new windows!
We just had the living room and kitchen windows replaced on our 50 year old house. These were the original windows and odd sized. We were very comfortable and pleased with our sales rep. The scheduler kept in contact about install dates. The installers were very efficient and courteous. They cleaned up and took away all debris. We couldnt be more pleased with with our windows and would recommend Quality Home Exteriors.Dennis and Carol Johnston
The three windows in the living room were replaced by one large picture window and two smaller windows on each end. Looking for more light in that room, its exactly what I wanted and it looks fantastic. The crew doing the work did a great job on both the installation and on the end of the job cleanup. I would recommend Quality Home Exteriors for replacing windows in your home.
Awesome customer service and this was not one of your pushy companies. We got 8 of our windows replaced and they did a fantastic job! Who wouldve known that changing some windows would change the entire atmosphere inside the house? I am so glad we finally decided to do this. Thanks again!
My house was built in 1961 and still had the original windows in place. Our windows desperately needed to be replaced and before we even started looking, Quality Home Exteriors came by our neighborhood offering their services. After they explained the process to me and their professionals installed the windows, it looked about as good as I could have hoped. They did an excellent job with both staying in contact and getting the job done. I highly recommend them!
Quality Home Exteriors did an amazing job on our windows! There has been tons of communication, the install was set for 2 days and they got it done in 1 day. There were few issues with the screens which they are addressing with promptness and getting us replacements from the factory. We have noticed a huge difference in the temperature of the house and the noise reduction from the busy road behind us. They have helped us every step of the way, thanks Quality Home Exteriors!
We have not lived in our home for very long but knew there were several major projects that needed doing. One of those to dos was painting or replacing the siding. Our home had original wood siding and all of it was covered with lead paint. With two small children and one income, the best way to take care of it and refresh the look of our home was to get new, energy efficient siding. Quality Home Exteriors did that for us. They did great work, in a timely manner and at a great price. We think our home is adorable now...it looks great! We are very pleased with the work that was done as well as their Customer Service. At no point were we hassled, or left uninformed. We appreciate them and definitely would recommend them to others.
Did a great job on our roof and gutters, very professional and friendly. It was nice to have a company that explained the materials they used and really let us be interactive in selecting the options we wanted. Great team to work with.
We had our old gutters replaced. Unlike both neighbors, our work was finished in less than a day. The next week there was a good deluge and the gutters and larger downspouts worked perfectly. We couldnt be happier to pay slightly more for far better quality.
We weren’t totally sold on the idea of buying windows – we knew we needed them eventually but we had just moved into our home in November. We met with Greg and it felt more like hanging out with a friend than a sales appointment – he focused on the functional benefits of the new windows in our older home and did not pressure us. We weren’t ready to replace all of the windows in our home yet, but Quality Home Exteriors was willing to work with us on replacing a few windows to start.The installation team was courteous and professional as well, and left the area cleaner than they found it. Our large fixed dining room window used to collect condensation in between the panes of glass – now we have three large windows that we can slide open from the top or bottom to have fresh air in the room. I can also feel the temperature difference – it’s not as cold near that window on cold days and the room doesn’t heat up when the sun shines directly through.We are now looking forward to having the rest of our windows replaced by Quality Home Exteriors.
I generally don’t feel compelled to write reviews like this, but for Quality Home Exteriors, I’m making an exception. Why? Quality Home Exteriors did an amazing job on our house. Not only has it improved the look of our house, but we’ve also noticed a difference in energy costs. The workmen were professional and polite, and got the work done on time. The staff at Quality Home Exteriors was also very supportive when we called in with questions.Getting work done on your house can be a drudgery. In this case, Quality Home Exteriors delivered more than I expected. I am very impressed with the job that they did, start to finish. They have earned my highest recommendation.
Our experience was quick once the work started. Supplies were dropped off on Wed, Work started Thursday and Cleanup took about two hours on Saturday. Our house is warmer, more efficient and the siding look absolutely amazing. Thanks Quality Homes
Quality Home Exteriors was a joy to work with - well definitely be recommending them to our friends and family! We replaced about half our windows this January. On the day of installation, they arrived on time and were very professional. They ran into a snag with our big living room window, but got a couple extra guys out right away and still finished on time. Their workmanship was excellent and the windows are top notch. Our furnace broke down the day the installers came, so we know first-hand how much better the new windows are at keeping in the heat!
Quality Home Exteriors replaced 5 windows in my home. I appreciated their timeliness in getting window measurements for the order and then having the actual work completed. The crew that completed the work were courteous and did a great job! The windows look exceptional and I can already tell the difference in heating my home.
We love the new siding on our house. It’s transformed from a dated looking 1970’s home into a modern looking home with lots of character and great curb appeal. This will most definitely add value to our home. From the time we met with the representative to go over siding options clear to the very end they made sure everything met our expectations. Working with Quality Home Exteriors was a great experience!
I recently had the opportunity to deal with Quality Home Exteriors and have to say it was an excellent experience. There are a lot of businesses out there that will replace the windows in your home but these guys are really great with the details. They helped us find a couple great financing options but also gave us the time to shop around for the best deal. The sales guy did an awesome job helping us find exactly what I wanted and even talked me out of a costly unnecessary upgrade (plus he was a ton of fun!). The guys who did the installation were prompt and courteous. They even took the time to help me pull down the drapes I couldnt reach and clean their fingerprints off the windows when they were done. We did have an issue with one of the windows being sent to us having a dent prior to installation but they took care of it right away, ordered a new one and got it installed quickly. We took the time to compare the prices of the windows and installation and are happy to say we got a great deal. We are looking at having our siding and roof redone soon and I know who we will be calling! We would highly recommend these guys to anyone!
We had a great experience working with this company. Every employee acted with professionalism and competence, from the kid who handed out the flyers, the marketing directors, and the installers. They stayed on schedule, actually installing early, and came in SIGNIFICANTLY under competing quotes. They also installed quickly and cleaned up their own mess. Most importantly, we love our new windows. Our upstairs bedroom faces west and has baked us since we moved in. The replacement of the windows has cooled the room significantly, by 10 degrees on most days as measured with a room thermometer. We plan on replacing more windows with this company next year.
They did a fabulous job and their crews are fast and clean up excellent. They installed 11 windows in less than 8 hours. Love our new windows
We just had our house finished by Quality Home Exteriors. They took the time to answer all of our questions and did a wonderful job on the house. The siding looks great! Thank you!
That never did a final walk through like the said no communication after they received their money.There thought your just another number for the pockets. They forgot a section of facia and now no one is responding to my emails
We just had new windows installed and they are fantastic! The installers were awesome and cleaned up perfectly. They even suggested a trim color change that turned out better than we imagined. We hadnt planned on buying the windows the night the salesman came to our house and I have to admit I had buyers remorse the next day! But that being said, I dont regret getting these windows at all! They are beautiful and easy to open and clean. Cant ask for more than that! Plus, the monthly payment is very affordable. If you are going to the trouble and expense of getting replacement windows, I highly recommend this company.
We hired Quality Home Exteriors to replace our soffits, fascia and gutters. We met with Bill who gave us an excellent presentation on all the steps we would go through. The work was completed in a timely manner with high quality materials. The workers were very knowledgeable and friendly, and cleaned up all the debris afterwards. We were very pleased with the final result and would highly recommend Quality Home Exteriors for any of your exterior needs.Jeff A. and Ken B.Lincoln, NE.
We are really enjoying the new windows we had installed! The amount of light coming into our house is amazing. We had a miscommunication with Quality Home Exteriors, but it was resolved quickly and they worked with us to fix the issue. The installers worked quickly and left our home and yard clean. We look forward to working with QHE for future projects on our home.
My experience was really good from financing to the installation of windows. The were on time, polite and cleaned up after the project was finished. They help me decided the right color for the wrap around that would go with my siding. I would refer them to my friends and family.
They were great to work with, very quick to get the windows in and they were able to get the windows installed ahead of schedule. We can tell a huge difference in the temperature of our house this summer since i ha ing the new windows installed.
Everyone was very friendly and professional. The guys who installed our windows we sure to clean up everything after they were done. I love the way our new windows look! We needed them updated and they did a great job doing so.
We purchased a 30 year old home and moved in during the summer of 2015. In our first six months living there, we paid higher energy costs than we expected to have. We noticed that some rooms were significantly hotter in the summer/fall months, and colder in the winter months compared to other rooms in the house. The house still had the original single-pane double-hung windows, which were not in good shape anymore, and were very inefficient. Some of them were hard to get completely closed and locked, so when it got cold during the winter, we could feel the cold air seeping in around the edges of the windows.We had received a few mailings from various window companies in the area, but were not seriously considering replacing our windows so soon after purchasing the house. However, when someone from Quality Home Exteriors knocked on our door one night and briefly told us about their marketing program, it sparked our interest. The owner came the following week and did a presentation of the windows and explained the various options with the marketing program. He indicated that the quality of their windows was just as good as the more well-known companies, but not nearly as costly. The downside to in-home presentations like that is that you do feel somewhat pressured into making a quick decision and no longer have the option to shop around. But given the opportunity to save 35% on the cost of our project in return for some marketing activities on our part, we couldn’t say no!Once the windows arrived, the scheduler called right away to set up a time for installation, and we had it set for later the same week. On the day of installation, the installers did a great job getting everything done in a timely manner, and even went to the store to buy a few trim pieces that were needed because of how the new windows fit compared to our old ones!Overall, we are happy with how the new windows look and work, and are very anxious to see the energy savings (it’s only been three weeks since the install so we can’t evaluate that yet). Everyone at Quality Home Exteriors was extremely friendly and easy to work with, and willing to answer any questions that we had about the whole process. The installation crew took the time to clean up after they were finished, both vacuuming inside the house and picking up debris outside. We would recommend Quality Home Exteriors to anyone considering installing new windows, and in a few years when we need to replace our roof, we know who to call!
I am very happy with the experience I had with this company. The company worked within my budget, matched my gutters perfectly with my trim. The work was done quickly and they were happy to work within my sleep schedule since I work overnights. Overall I am happy with the work that was done.
I am very happy to have my gutters replaced by Quality Home Exteriors. I went with the option to have the leaf guard installed to help lower the maintenance required on my end as the home owner. They were able to match the color perfectly and I am excited to see these gutters in action this spring.
QHE came by our house and gave us a great demonstration about their windows. We live in a 44 year old house with original windows and we were noticing drafts when it was cold and every room with a window would get very warm in the summer. We decided to use them to replace all the windows in our house and we couldn’t be happier with the result. We were immediately able to lower our thermostat setting four degrees and our house feels the same as it did with our old windows!The installers were quick and professional and everything only took five hours from start to finish. We’d absolutely recommend Quality Home Exteriors to anyone thinking about having work done on their house.
This is the first time we replaced some of our 20 year old house. One of them was odd shaped window that we were not sure how it turns out. The Quality Home Exterior did a great job on all the windows including the odd one. The installers were courteous and polite. They cleaned up the all debris after the work. And our window looks exactly the way we wanted them to look.
They admit to training their door to door salemans to be rude and confrontational with customers. Their salesman Andrew was going door to door in a neighborhood that he did not have a permit to be in. Dont do business with a shady company like this.
I can’t recommend this company enough. I bought my home about 1 year ago and had 6 windows with bad seals. I had superior communication from every person involved in getting them replaced from getting the quote, then measurements, ordering, delivery and install. I always knew exactly what to expect right down to the names of the people I should expect to show up at my door. The windows were custom and came in sooner than expected and were installed within days of arriving. They were very accommodating of my work schedule and left everything as clean as they found it with no materials left behind. I will be calling them for any future exterior work I need for my home.
I got new gutters and 3 new windows. Windows look great and it did not take that long to put in, gutters look great to and Im glad that I dont have to clean them out anymore. The employees and the company are great to work with they work with all different kinds of schedules. When they show up they get the job done.
The job took 7 months to complete 3 windows. The customer service was great at the start then was down hill after two no show install dates. I took off work to wait for the crew and they were a no show three times, no phone call or text to let me know. When they did arrive they did not have all the materials needed to complete the 3 windows. Im satisfied with the job that was done after 6 attempts to finish the work. The first installer did an awful job and left a mess, put in the wrong color, and didnt even finish caulking the outside. The windows were left like this for a month and a half. Many calls to Carlos, Haley, and the front desk. Finally I was able to speak with the owner and he was kind enough to make the situation right. From what Ive been told everyone from my project no longer works with them. The windows do look good. We are excited to just have the project done and to move on. We understand that issues happen but our project seemed to have all of the issues. The new project manager who called after being left in the dark for a month was fast at replying and getting the work finished. We signed the contract December 28th and the work was finished July 13. It was a headache but we are not happy with the finished product.
They were very quick and efficient, no mess left behind
The sales rep Ricky Miller was very professional and courtous. He was very helpful with the process. He made us very comfortable and did not pressure us at all. I am very pleased with our new windows and the installation crew was very quick and professional. The financing was very affordable.
Pros: Quickly started job, quick to make adjustments to order (see below), great customer service and responsivenessCons: Didn’t have a lot of time to price compare with other vendors,Services done: shake roof tear off, new composite roof installation, skylight replacementMy experience: We needed a new roof due to an active leak that wasn’t covered by insurance. Timeliness was incredibly important, so from contract signing to the beginning of work was less than 3 weeks. The day that the crew showed up to do the tear off, our Homeowners’ Association (HOA) showed up and informed us that the shingles we had selected didn’t meet our covenant restrictions. I contacted Quality Home Exteriors on a Saturday while the crew continued the tear off about getting shingle that met the covenant. The new shingles couldn’t be delivered until Monday, but the crew moved forward and completed all the work that could be done on Saturday, and completed the work on Monday with the “approved” shingles. The crew worked in less than ideal conditions and made sure that everything was reviewed with me before leaving, even pulling off the skylight stickers for more.I am a very satisfied customer of Quality Home Exteriors. The product and quick turn around on ordering/ delivering new shingles was fantastic. The customer service is what I appreciated the most.
Extremely happy with all points of the transaction, from the approach, to the sales call, to the installation and the final product. We received all that was promised which is the definition of professionalism as far as Im concerned.
My husband and I had a gentleman from Quality Home Exteriors, LLC come to our house. He was very polite and spoke with us about getting our front bow window replaced. We talked over what could be done with the bow window, and then he brought up additional services they cover also. One of the additional services he brought up was doors, and we were very excited. We decided to get our sliding glass door replaced, and what a difference it makes! The room the door was in was always a few degrees warmer in the summer, or colder in the winter. You could feel the hot/cold air just pouring in. It also was very hard to open and close and would get stuck which we assumed was due to it being a very old wood door. With our new door, that room is always the same temperature as the rest of the house and theres no more leaking air! We learned that our old door was not level which was what caused it to get stuck, which Quality Home Exteriors fixed. We love our new sliding glass door and are very excited to eventually get our bow window replaced by Quality Home Exteriors!
We had been talking to window companies and getting estimates and had decided to wait on windows and gutters. A rep from QHI came by the house and we were very wary of door to door sales reps. I looked into the company and aggreed to have a sales man come to do a presentation. We were impressed with the quality of product and quality of company and decided this was the company for us. The gutters look great and the installers were professional and on time. The windows look amazing and fixed our draft issue. Our new living room window is amazing. Gary was on time and professional. He cleaned up afterward too.We had an issue with the bathroom window and the see thoroughness of the window. The company is fixing this issue so thats good.
Scott, one of their program directors, came to our house after an appointment was set and was 20min late to the appointment, and then wasnt prepared to do any of the measurements to give us a quote on the siding. He then said he would give us a call in the next 2 days to set up a new time for him to come out and do the measurements and NEVER called. I called him after 3 days and we set up an appointment for the following Thursday. He NEVER showed AND he NEVER called again!!!!! Super unprofessional!!! For a company that does business based off of word of mouth and reviews this was terrible! I think the company itself is good, but this representative was terrible. The people we spoke to on the phone to set up the original appointment was kind and pleasant, but we havent not ever heard back from anyone and its been 3 weeks since Scott was supposed to show up and when I called the office I got voicemail the 3 times I called during business hours.
Quality Sales, Quality installation. Was looking to improve the 35yr old windows we had. Was very impressed with the Sales Rep and especially the installation crew. Very good work!
Quick gutter installation (I mean tear-down, install, and clean-up). Under two hours. Quality work, great looking product, friendly people, reasonable price. What more could you ask for?
My experience with Quality Home Exteriors was more than positive. From the initial contact and estimate phase, all the way through scheduling and execution their employees were attentive and pleasant. Replacing a roof and other home maintenance is never an easy task, but with their help it allowed me to stress a little less and take the burden off of my shoulders.
I actually love the windows they installed in the basement. Now I have light down there! The guys were very courteous as well.
Quality Home Exteriors was great to work with. They came out and replaced 3 of my windows. The installation was done without any issues and cleaned up everything afterwards. Will recommend this to anyone looking for some window work done.
Great product with great service. From start to finish a pleasant experience. The windows they installed have already trimmed my utilities bills, and they look great! Nice work QHE!
We had a great experience. Our house badly needed updating. It went smooth. We are very pleased with our siding, garage door and gutters!!!
We would like to thank Quality Home Exteriors, for the fantastic job they did putting in our new windows. Our basement windows were old, rusty metal and were letting in cold and moisture. The new windows are great and look finished. The bedroom window has cut out a lot of the road noise as well as air. We appreciated that Ricky our salesman, worked with us to do as many windows as we could afford at the time and still replace the windows that really needed it. The work men were efficient and well mannered. We look forward to working this Quality Home Exteriors in the future.
Quality Home Exteriors installed 3 new windows and a sliding glass door. The installation crew was on time, efficient and very friendly. I was in the process of redoing the walls and the crew even offered to come back at a later date to finish the trim on the inside.
This company literally dropped off at our doorstep. In my opinion, sales people are quite pushy and I have no problem telling them thanks but no thanks. The sales rep from this company was upfront with all costs and did not push anything on our family. We needed gutter guards and this company made that happen. They were backed up by about a month, but they completed the job prior to winter. We havent had the chance to see them in action, but they look very well made. Dont hesitate to use this company! 5 stars!
Very professional. Completed the job in one. Lead crew member was very social and informative.
I am very happy with quality and the work they did on my House really like our new windows
Quality Home Exteriors did a great job with my new windows and gave me a great deal.
Yesterday, Quality Home Exteriors installed five new windows on my home. The job only took two and a half hours and we were done and cleaned up. It was a pleasant experience and I love the windows. I would recommend QHE to everyone needing new windows.
I recently had nine windows replaced from my 50+ year home by Quality Home Exteriors. The old windows were difficult or impossible to open and were not effective in handling temperature extremes. The new windows now open with ease and am looking forward to utility bill savings and also to enjoy the outdoor air with the spring/fall seasons.
Had new windows put in our home on November 2nd, and we are very happy with the entire process. The company was very professional and easy to work with, and the installers were fast and friendly!
The window installation was great, Their installer, Gary was very professional and did an excellent job! Their CEO, Brian is a good person to talk to. He listens and he is truthful.BUT, we are very upset with their Program Director, William Lockhart, he is 100% LIAR. When he first came to our house, he was nice and acted like he’s trustworthy. HE IS NOT. He gave us all the wrong information regarding the financial part of the deal.First, he quoted us a monthly payment, then it changed, then when we called GreenSky Financing, they made us look stupid.Second, the 5 month promotion, he said, we are not going to pay for anything until the windows were installed. The promotion will start on our 1st payment. Our loan was approved in January 2019, the windows were installed on April 2019. We started making payments on May 2019. In June 2019, we were told the promotion has ended. When I spoke with GreenSky Financing, everyone said, the promotion started in January 2019, when our loan was approved!!! How can the promotion run if the windows were not even installed. We were incurring interest rate even though the window is not yet installed!!!From the moment William Lockhart stepped into our, all I ever asked him was to be honest. Give us the exact monthly payments without any hidden agenda. Tell us exactly what to expect...he promised he will. HE IS LIAR! We never asked for freebies, or discount or special treatment, we only wanted him to tell us the truth. When he told us that our account with GreenSky was updated, and said that we can check it right away, we did...guess what, GreenSky Financing told us otherwise! When we decided to cancel the deal, William Lockhart had the nerve to threaten us with their Lawyers!Although we love our windows, because Gary did an awesome job, we 100% regret dealing with William Lockhart!!!This is my sad experience and I will tell everyone we know.
Love our new windows. it will be more evident when it comes to cleaning time this spring. The tilt in feature is wonderful.