We have used Dingmans countless times over the 16 years we have lived in Omaha and have been thrilled with our service every time. Most recently I dropped a sharp object on my brand new Toyota Tacoma truck which caused a large puncture in the center of the hood that caused damage to the hood and the paint. Dingmans got the truck in right away and back to me in 2 days and there is no trace of the puncture, it was like magic, truly. I will never go anywhere else in Omaha. They are simply the best.
Fantastic service! Stopped in to get an estimate for a couple of minor fixes. Seth was very helpful and in no time at all he and one of the guys repaired my vehicle. And then the shock came...no charge. Didnt think courtesy existed anymore. Very grateful and I will definitely return and tell everyone I know what I experienced during my visit. Thank you Seth and everyone at Dingmans!
(No insurance involved… self pay.) They had us pay half down, which was close to $900. After having the car a week, they said it would be an additional $850 more than the $1700 they had originally quoted, because the “white pearl paint is three steps.” Kept the car an additional week to complete the job. When I went to pick up and voiced my feelings over the shadiness of their practice, they straight up said they don’t give the actual cost of what it will be during the estimate because “they don’t want to drive away business.”
Unlike other body repair places, Kendrik over at Dingman actually sat down with me and explained in detail what needed to be fixed on my car and why. I didnt even know half the things he named were on my car, like 3-5 times the paint due to the pearlescent look to it. You learn something new every day. He was super friendly, sweet and professional. I recommend him for everyone to work with!
Wonderful service! They always give great advice and go the extra mile to explain things and help me find the right solution – even if that means holding off and not having any repairs done at that time. And I can think of multiple times they really helped me in a pinch. Highly recommend!
I brought my car here after an accident and it sat there for 3 weeks. I asked for an estimate several times and was told probably going to be a total loss. I told them insurance wasn’t going to pay and I needed an estimate for court. They said they would email it to me and never did. I called back and said I needed the estimate and again said they would email it. They never even moved it let alone did an estimate. I have used the location on saddle creek and they did estimate and repair for the same vehicle. I would not recommend this location to anyone.
On a very cold day, the drivers door would not latch. Ethan helped us by taking time to check with the dealer for parts. Then he warmed the door and discovered the door was not broken, just merely frozen. He took great care of us.
Always great working with Dingman’s. Gave me a good quote. Got me in and out in one day. Which was great because I have 3 car seats that otherwise would have to be removed and reinstalled in a rental then back to my car. The fast tracked service also saved me from the additional expense of renting a car. And the work was beautiful. Great team and really nice.
These people are great! My vehicle looks fantastic! Absolutely love the online estimate!
I had a body piece of my car repaired. The guy who serviced it was quick and professional. I will definitely be a return customer when needed!
Wow, where should i even began? my experience with Dingmans collision center overall was exceptional, top of the line . what stood to me in every businesses are, honesty, accuracy, understanding, customer service. when i was going through a tough time due to an accident that happened, i was losing my mind . I called Dingmans for an estimating so i could submit it to my insurance company and i got to talk to SETH, i mean that man was a life saver. i couldnt get any rentals because of the holidays as result everything was booked. Seth went out of his way to make sure i get a rental while my car will be at the shop.Seth said sorry you are having a hard time finding a rental, let me help you get some wheels for the weekend how about that?. He Called Enterprise and made sure i got a rental. See, actions like this is what we call customer service and understanding . even though i called him with a frustration yet he remained calm and helped me get my issues squared away. Seth listened to my concerns and made sure things went smooth . what stood to me the most about Seth was his PROFESSIONALISM, HONESTY, and CUSTOMER SERVICE . see, in business i do understand that customers could be a pain in the butt, but that day SETH took his time and patience to make sure i was happy at the end of the rough day i was having . i would also take the time to also say the front desk receptionist was amazing and prompt . My experience was nothing but perfections. i will always come back to them if i have to and will always refer this location 120th and maple to any-one. Thank you Seth and thank you Dingmans Collision Center for your amazing works.May God bless you all .
Seth was great with keeping me updated throughout the entire process. You can tell the people genuinely care about you and your vehicle and don’t want to give you anything they wouldn’t feel safe driving in.
I Love Dingmans, theyve always been honest with me about what actually needs to be done on my car and how much its gonna cost.
I had someone hit me. I have never had to have repair done before but Dingmans came highly recommended They handled the other persons insurance for me, found all that had been damaged on my car and worked to make it whole again. I will never go anywhere els . They were AWESOME
5 star service! Courteous, professional and prompt service from the minute I walked in the door! I will definitely be back!
Seth was absolutely AMAZING!!! What started out as a horrible event was quickly turned around by Dingmans!!! I cannot say enough how thankful we are!!!
I had the best experience ever they were amazing.
Dingman’s collision provided me with a great customer service, updating on the work being done on my car without me needing to call in and check on the car everytime. On the other hand my car was fixed Faster than I projected it would be. The end result was even more impressive, my car looks brand new and is driving great! I would recommend this place to anybody that needs repair on their car while having the peace of mind of fair dealing and punctuality!
Ive never had a mechanic as great as Todd. Their mechanical dept customer service has always been excellent and weve never been let down by them.
Seth was absolutely fantastic with helping me with a minor dent to my car. He definitely went above and beyond for customer service. If I ever have another issue, Ill be back and referring others to Dingmans.
Wonderful experience with Dingman’s for auto body repair. They made my car look brand new! The paint matches perfectly and I couldn’t be happier. The communication was excellent and the whole experience was top-notch. Thank you Andy and team!Mara
Excellent body work & impeccable paint job! Definitely above & beyond my expectations. I highly recommend Dingmans for all your vehicle services.
Stopped in for an estimate. Had to fill out a bunch of papers first. They ask for way to much info just for an estimate. Someone hit me and dented my fender...how much do you want to fix it. Its really that simple. You dont need any personal info, other than perhaps my name and the vehicle the estimate is for. You dont need my insurance info. You dont need my address, email, phone number, or place of employment. Just an estimate nothing more. They wont get my business.
Very professional and gave a fair estimate and cost of repair.
Someone hit the front end of my vehicle CHOSE them over the insurance companies shop, big mistake, bumper was done to standard but left one wheel turned in a different direction than the other, then argued with me on correcting it even though it was a insurance claim!!! They will never get my business again! Go to West Omaha Autobody if you want good service!
Nice enough guy that gave me my quote, but they were $1,400 HIGHER in their quote over GREAT Plains Auto body near 144 and Industrial. My repairs are done and my car looks new again, yeah! And Kathy and other staff there were considerate, very helpful and very easy to work with😊
Very quick and friendly service. Professional staff to add.
These guys are the absolute best! We had an accident, and found Dingmans for repairs because theyre close to us. It was very smooth at every step, and they kept updating us along the way
I had a very great experience, when I toke my car to Dingmans.Everyone is super helpful and super nice, I know Dingmans will be my place to go back to, if ever needed!Very highly recommended!!!Thank you, for everythingAnja Hanson
Very professional organization and did great job repairing damage on our SUV.
Quick and easy drop off for repair estimate. Got the price for repair in one day.
Travis and his team did a wonderful job for me! My passenger seat belt broke and wasnt retracting. After explaining the situation via phone, they asked I stop by anytime convenient for me to have it looked at. I brought my Jeep in, they told me that yes, it was broken. Travis took a step further to ensure it would continue to retract until they could get the part here. The part was, of course, back ordered but his team was great at updating me on when they expected the part and that they hadnt forgotten about me. Installation took less than an hour, and the staff was really friendly while I waited in the lobby. I would take my Jeep back, and recommend to friends!
I am a claims adjuster and using this shop, I was very impressed. Joe and staff took care of everything. Car looks great. Impressive customer service! You guys make it look easy when I know everything involved in claims handling! Thank you,Cleo aka Connie
They always offer great service and are fair In price
I was hit at the drivers side mirror and although everything was working fine there was a piece of plastic protruding that just looked tacky on a new car. Dealer priced $800 for new mirror. Not worth it for a functioning mirror. Travis took a look at it to see what they could do. It took a little bit and they heated the plastic up and pushed it into place. I was there about 30 minutes. I asked to pay and he said no because the repair wasn’t up to their standards. I didn’t expect that and am very happy with the repair. I will return there for any body repairs I need. Highly recommend!
An amazing group of people to work with. I would personally recommend them to anyone in need of Any type of auto body work or maintenance. Excellent finished product, 1st class representatives.
The city ran into my vehicle. I looked into Dingmans because family and friends have had amazing experiences. I had to have my car towed to them due to the damage on my vehicle. I was always kept up to date on the progress and if something changed I was also informed of this. I really appreciate how easy they made everything for me. They had my vehicle done a few days earlier than they expected which was great.I ended up doing everything through my insurance. They took care of all of the billing through my insurance as well and all I did was pay my deductible. They took a moment of stress and made it easy and worry free. I appreciated them treating me as a person and not acting as if them repairing my car was an inconvenience (as another company did).My car looked like it did before the damage took place. I even had coworkers say if I hadnt seen the damage done to my vehicle he wouldnt of even known that there was damage done to it.
Dingmans went way beyond expectation for service. I was so impressed with the cleanliness, kindness and honesty. The gentleman who assisted me was awesome! To knock it out of the park, it was the most reasonably priced auto service I have ever experienced in this city! I will go back over and over again - check them out - youll be glad you did! Bonus? Of course...they wash your car too!
I could not be happier with the service I received from start to finish at Dingmans. They kept me informed throughout the entire repair process and gave me regular updates on the status of my vehicle. The most relieving part of the process was how they dealt directly with the insurance provider to get the necessary repairs and rental car service covered. I would definitely recommend Dingmans to anyone seeking top quality service throughout your car repair experience.
Dingmans did a great job, their facility is clean and the customer service was great! They took a few extra days but they made sure they got the job done right. It was very easy to work with them! Highly recommend.
I have to write a review to let people know how amazing is Dingmans, truly. I frequent the 120th and Maple location (Omaha NE). I go here for oil changes, and anything I may need that has to do with my cars. I have two cars that within the last year have needed body work done. First off Todd in the mechanical side- he is amazing and trustworthy. I can say with years of experience with other places - you will NOT FIND THIS ANYWHERE ELSE... NOT LIKE THIS. My work is done in a timely fashion. My car is clean and a friendly honest smile and sometimes conversation (if I am not busy). AHHH-MAZING SERVICE ON THE MECHANICAL SIDE.Now for the BODY SHOP SIDE- CAN YOU SAY INCREDIBLE. Dingmans is #1 in my book. I took my Dodge (car accident) in and they fixed er right up and warrantied the work -- WOWSER - with documented warranty paperwork to go with it...... then I just had my Jeep there... (hail damage). They did an amazing job. My car looks like it never had hail damage- they did the paintless dent repair. It was pinged all up --- like someone took a ball-point hammer and just tapped all over the top of my brand new 2019 Jeep - UGH!!! I was sick about it, and it was fixed. They are honest and reliable and they called me EVERY SINGLE DAY and provided me with updates on my car no matter if there were none or not.. I was amazed by their performance. Thank you to Ariel and Kevin (I think it is). They are all amazing though... THANK YOU TO ALL THE BODY SHOP WORKERS AS WELL AND EVERYONE THAT IS CONNECTED TO THE REPAIR. I will recommend your company always and forever. You have earned a life-time customer with me. THANK YOU AND YOU ALL ARE IN MY PRAYERS ALWAYS!!!!
I love this body shop. They did a fantastic job on my corvette and were very pleasant to work with. When I had any questions about the process they were happy to answer them and they even brought me in partway through the process and made sure I was satisfied with the work. If I ever need any more body work I will be sure to come back.
I stopped for an estimate and left with my bumper reattached ready to go! Will definitely recommend to anyone needing a body and/or mechanical repair. Outstanding customer service.
Every repair need my first instinct is to contact Dingmans. The service is beyond amazing, thorough and efficient. I also love the front desk personnel Kylie whos always there with a great welcoming.
They challenged my insurance company to not use inferior parts and did a good job of communicating with me regularly. Seth and Ariel were on point.
Great service and attention to detail. They would rather do a great job than do it fast. I cant say enough good things about Dingmans!!!
Quick turn around, quality work, and willing to help walk through the claim process with you. I went in for an estimate after an accident not sure where to start and received stellar service and direction throughout the process. God forbid I ever need to use them again, but should the circumstances arise, I will definitely be using them again!
Absolutely incredible no-tricks service. Everything I needed to know was laid out in front of me and explained in a way that made sense. The care for my car was thorough yet speedy, and I will absolutely return for any more auto issues.
Repair Area: Front BumperCompleted repair of my car very close to budget and within the scoped time. I had no issues during the repair process. Repair quality was good and I dont expect to see issues in the future with the repaired area. Paint appears to match existing car color.
Was supposed to take a week to fix a dent in my pickup but they had it done in 2 days and it looks like it never happened. Thanks Dingmans!
Brought my car in for a quick estimate on fixing the front quarter panel/hood alignment, I was quoted $100 for the work. This was not the bad part. After going here I went to another body shop in town and there they just brought out a piece of wood and a mallet and fix it right then and there for free. This place was going to charge me for a hood alignment when it wasnt even necessary
Wasted our time by not asking the simple question “why are you here?” when we walked in the door. We sat in the waiting room for nearly an hour, only to be told “we don’t do that.” Would’ve been nice to know that when we came in! This is poor customer service, not to mention just senseless. The first thing you should ask someone is what kind of work they need done, to determine if your services can meet their needs. Won’t be back, and cannot recommend.
Car looks better after the work. I would use no one but Digmans. Great job.
This review is actually for the Mechanical Services side of Dingman at this location. Had a gas smell that may have been related to being rear-ended. Really hard to pin it down, but Todd put the car on the hoist and did a thorough inspection. Couldnt have been more accommodating. Another customer in the waiting room said They are the BEST. Ill sure use them in the future!
Fast, convenient, accurate, etc. From the front desk on they truly seem like they care. The whole process is streamlined.
Excellent service all the way around..
I stopped at Dingmans today for an estimate. I was very pleased with how quickly Dan Brake looked at the car made minor repairs and had me back on the road all in under 15 minutes. I would highly recommend Dan at Dingmans on 120th and Maple.Thanks Dan!
They are great! Did an excellent job on my repairs. I would definitely recommend them they also have enterprise in there which makes it so convenient.
The staff at Dingmans Collision Center were so professional and helpful to me when I took my car to them following an auto accident. They worked with the insurance companies responsible for the damage to my vehicle which was a big help. They communicated with me often throughout the experience, notifying me when they had been contacted by the insurance companies that were liable for the damage. I was kept up-to-date on when my vehicle was being worked on and the upon completion of their work. They shared the work performed on my vehicle and provided me with an itemized statement of all work completed. My vehicle was in excellent condition upon completion of the work needed to repair the damage. I would highly recommend Dingmans Collision Center to anyone needing to repair damage to their vehicle.
Pretty busy schedule but for good reason- they’re absolutely worth the wait. The staff here are knowledgeable and considerate. Definitely coming back here for future service.
Picked up my vehicle yesterday fm Dingmans and I hardly recognized it! It looks brand new! They did an excellent job and I highly recommend them for your vehicle repairs. I still cant believe its the same car. Thats how good it looks!
Repairs were done early, the repair job looks amazing and my van was cleaner when I picked it up than when I dropped it off! Would highly recommend Dingmans!!
Dingman’s continues both their excellent customer service & collision repairs. This is a first class business. I will always use Dingman’s for any auto body work.
One the most honest mechanic shops Ive ever dealt with and they always get the job done right the first time
I had such a great experience today. Super friendly staff and extra shoutout to Travis. Awesome service! If I could give 500 stars, I would! Thank you!!!!
Knowledgeable & thorough to explain the work that needs to be done. Did a great job. Would gladly recommend to others.
Great workmanship. Super friendly staff.
I went here to get an estimate. Dan gave me an estimate. When I returned a call to arrange a time schedule, he never called back. I called a second time, and the lady said Dan would return my call after hes done w/ a customer. No call. I called 3rd week later, and the lady at the front desk asked for my email, (bc returning a call was too much???). No email, no phone calls to this day, several weeks after the fact. I went ahead and went to Inter-Tech. They quoted me a couple hundred less, and got me in to get my vehicle fixed. NEVER to DINGMANS.
WOW ! What an experience i got during my visit to the service side of the Dingmanss on 120 TH. Working with Todd Thompson on an potential costly engine repair, Todd listened to understand and worked with me on what was important . top notch communication and ability. Word of mouth brought me to Dingmans Thanks Todd. Rich B.
Over priced and bad service go to west omaha auto service if you want a reasonable price.
I took my vehicle in to get an estimate. The estimator was friendly enough. He asked me if I planned on having them fix my car towards the end of the appointment. I told him I was not sure yet and was also getting a quote from Carstar. He said he would have to adjust his quote a bit to be more competitive. He told me to my face he had to make his quote lower in order to win the work. Then he said theyd likely find and add stuff to the quote to make up the difference. Im not stupid, I know they do these things; however, to be told that to my face is unethical and downright shady. I refuse to give any shop my money when they openly act like this. Unbelievable! Carstar will get the work by default because of this behavior.
I worked with Mike at the 144th location . My experience was outstanding, Mike was professional, courteous, knowledgeable and the repair was done as promised and on time. Highly recommended !
They did a good job and kept to the timeline they gave me.
Got a car older than 2005? Dont even bother going here they will just turn you away to the competition. I expected more.
I really like how they treated us. They do such a great job I totally recommend it 100%
I had pretty significant damage to my car from a hit and run. Dingmans worked with my insurance and handled everything. The work they did was very good, the lines all matched up very well. Im very happy with their work, and they made it so simple by arranging the rental car and providing updates on the service.Ive had body work that aged poorly done in the past (by another shop), so Im reticent to review their work already but Im happy so far. They also provide a lifetime warranty on the work, so if something does end up needing repair I think itll be handled OK.Dingmans is the best body shop in Omaha. You could end up waiting a while to get your vehicle in, but its worth the wait. Highly recommend.
I took my Subaru to Dingmans Saddlecreek location for repair because everyone I talked to who had taken their vehicles to Dingmans said it was a great firm. I have Geico insurance and Geico told me that Dingmans is a good place for repairs. I had an A+ experience with them. From the outstanding receptionist who worked with me to set up my estimate, rental car, etc., to Michael and Frank who wrote and provided the estimate, to the guys who did a fabulous job using Subaru parts and providing perfect alignment for my repair, to whoever washed and detailed the inside of my vehicle before I picked it up. Over the top, wonderful service. Couldnt ask for more.
My girlfriend got a quote for a windshield replacement... $319 which is $100 more than it should be, and she ended up paying $531! I wouldnt take a bicycle to this crooked company!
Very communicative, helpful and honest!
They did a fantastic job of repairing my new car after sometime tore my rear bumper off in a parking lot. They caught every detail, even small things i hadnt noticed, and kept me up to date on their progress.
Dear Dingmans 4 years ago I brought my van in after being rear ended. The repairs were quick enough, but soon after there was a storm and lots of water in the back. After a year of back and forth thinking the repairs were made, and many conversations with you that made me feel like I was crazy, I finally just started putting my van in the garage when it rained. Now I have something else I would like to put in my garage, and what do you...the van STILL LEAKS! Thank you for nothing.....
They were great helping me with my hail damage.
I had the most pleasant experience working with Todd. They were open, honest, friendly and straightforward. They have my business.
Good place. Lowest price for this particular project. Worked with me on parts. No complaints.
Overpriced. I got a quote at 3 different places for a minor dent. Dingmans quoted me 8k. I was quoted 2k and $850 elsewhere.
I have a Nissan truck whick I needed a roof rack removed. I had a choice of spending $1000-$1500 to have it done and finish the roof after removal. Instead I was offered a choice of putting screws back in etc which saved me a lot of money. They could have said the expensive way was the only way but they didnt. Mike is who I worked with. Bless him for being so honest. This just doesnt happen everyday. I would totally recomend this location for offering such great and honest service. Now I need more work on my bumper which I will give to them. If they had 6 stars thats what I would give them.
Great customer service and support. I had an issue with a replaced windshield they did and they took care of it right away!
I have my car worked on in the mechanical shop. Reasonable prices and great mechanics!
Friendly service and quick to answer any questions I had.
Great attitude and competitive pricing
Very professional and friendly but was the highest out of 3 appraisals
They stand behind their warranty. I wouldnt go anywhere else .
Go here if you really want to over pay or just hate the person that hit your car.
Seems like a good business.
Had to wait 4 days to get an estimate, I went to the lot and changed tire and pulled fender out so I could drive to another shop for an immediate estimate.
Friendly knowledgeable staff
Honestly and Quality service!!!
Rude front desk receptionist.
Great work