Always prompt and very professional. Tommy was great dealing with my daughter and her insurance.
Used this company only because they were contacted but the police. They came promptly, driver was pleasant and they transported my car to their lot. After that, customer service was terrible. My insurance company, collision company and I spent almost 48 hours calling them to arrange to have my car moved to the collision company. They never answered the phone and there was not a way to leave a voice mail message (inbox was full). This all transpired during the week (no weekend) so there is no reason to not answer your business phone for two days except to be able to charge my insurance for multiple days of storage. I felt as though my car was being held for ransom!
Tommy was very helpful and went above and beyond to help. Best tow in town.
Quick service
DO NOT USE THEM, THEY WILL OVERCHARGE BY WAY OF EXTRA MILES!!!If I could give a negative amount of stars, I WOULD! This tow company showed up to tow my car, first red flag: BALD rear tires, wire showing. Second: We said we would follow him, so were behind him and knew where we were going... Watched as he Weaved back and forth and could not stay in his lane..WITH my car on the back of his truck! Final Blow: He had NO IDEA where he was going, we had to Stop him on the highway and have him follow us....When we stopped and asked where he was going he said GPS told him to go to Exit 146 (4 miles after where we stopped him!!) Although, when we pulled up next to him and flagged him down, he was talking on the phone. NOT looking at GPS. The trip should have been 12.15 miles, and it ended up being 23.72 miles!! Which I had to pay extra for!
Tommy met my wife to tow our car to the mechanic. He was prompt and curtious and provided great service!
They didnt over charge me anything.... Do you remember what the driver looked like madame didimus