The tech is personable and reliable. When we bursary moved in there was a horrible roach problem. The tech reassured me that we could get it inner control. He sprayed several times inside and had great results. Love the tech...love the product you use.

Their service technician OSCAR ROSA is phenomenal! He is professional, shows up on time, and takes the time to share valuable information with you (homeowner). He knows his industry and has great advice pertaining to it! He successfully handles any/all issues and follows up to make sure there are no further problems. He also sends a detailed report of the visit with in a few minutes of leaving. I would recommend this company mainly because of our technician OSCAR! If you want a knowledgeable, trustworthy, professional, and very kind technician, ask for Oscar Rosa when you call in for services.

Our Terminix Technician Sevraj Babwah is the Best. He checks everything around our home and goes out of his way to make sure insects are swepted away and lets us know of any issues. We would recommend Sevraj Babwah to anyone.

Very knowledgeable of the situation. Did a very great job fumigating the house in and out. Definitely will recommend.

We had an enormous problem with lizards and water bugs & field mice in and out of home. Over a period of time the professional treatment that has been repeated and ongoing has kept the problems to a minimum, no snakes no lizards, life inside the home is much better. Gene has been very professional and forthcoming on not trying to sell us something that we did not need instead kept focused on our issues. Our experience with TERMINIX has been exemplary and should be the standard of any competition. Thank you for the time and attention that has been given to our Home

Oscar Rosa was our service Tech from Branch 24-25 Ocala, FL . Wonderful guy! He took his time and did everything right! We appreciate him and hope Terminex appreciate him too . Thank you

They were great. They called and let me know an eta, on day of service. He was very thorough and went over some other options for termite treatment as well. If you are in Belleview area I would say hands down the best service.

In the property management sector here in North-Central Florida, it is imperative that pest control services must be preventative and effective. With residential property management, outside vendors must be professional and must know how to communicate not only with management, but with individual residents as well. The quality of service cannot be compromised. Fortunately for us at Creekwood Apartments, all that criteria is met with Terminix, especially due to our long-time technician, Gene. I highly suggest you call them if you wish to prevent repeated insect issues of any kind!

Oscar my technician does a thorough job and very kind and professional

The inspector was quite courteous. I recommend him, but their cost of continued termite protection is way too high. I seem to pay $387 for only an inspection.

The technician was friendly, knowledgeable, and professional. After his treatment of the property the ants packed up and left…wish I had called Terminix much sooner.

Always courteous. Quick in and out after addressing our concerns.

Someone was doing my house and they were terminated or quit ether way the company did not inform me at all.I had to call up and find out why they have not shown up in months.Not good business at all.

Our service technician ken was very professional, knowlegeable,and friendly. Totally satisfied with the service.

My technician Adam arrived on time, answered all my questions and was very friendly. I recommend their service.

This was my first time using an exterminator and I was extremely pleased that he explained everything he was doing and what he was spraying, setting traps, etc for. Highly recommend Terminix

Terminix is very dependable. They are quite effective with their service to rid our home of pests such as ants and roaches.

JUNE 12, 2021 TERMINIX REVIEWI am assuming you are reading this review because you are having a bug problem, just like I did and are looking for a company that is going to take care of your problem.A personal note here, at the time I became a customer my husband of 57 years had just passed away, just so you know what I was dealing with emotionally at that time. There really is no excuse for my lack of judgement on this expensive decision.As a present customer of Terminix, I would like to share my experiences with you. Hopefully inform you of some facts before you make a costly decision for services that are not necessary through Terminix..Last year I called Terminix after noticing droppings on the front porch that looked like coffee grounds and I was also seeing large black ants (I live in Florida). Not knowing what it was, I called the Terminix expert to come and tell me.An agent came out and was pushing a Bundle Package of services. Only $1,245.00 to take care of all my problems. He never said I had termites, he did say I had ants. Which in fact is what I did have, ANTS! So he was not selling me a service to take care of my ant problem but a Bundle to make money for his company. Also and this is important, as part of the sales presentation, my representative gave me the cost that I would pay per month ( which sounds a lot better than the total cost amount). The total cost of service was mentioned, but emphasis was on the low month cost..The contract was on a tablet that the representative had. It was not easy for me to see a lot of the very small print, I just followed his lead and agreed that this was what I needed and signed. I think this is problematic for all consumers.The point I want to make is that if you have an ant problem, get coverage to help with that, if you have termites get coverage to help with that problem, you get the idea. Don’t get and pay for a bundle of services that you don’t need.As this year of coverage has been going by, especially as it is getting to the end of my service contract, I have learned so much.Found out I had purchased a Bundle PackageService could have been purchased for ants or termites separatelyI can now renew either the Pest Control (this is the part that covers ants) at a cost of $445.80 or termite control at a cost of $298.92 for the upcoming year.I have spoken with a representative from Terminix and told them all of the above. I told them since they sold me something I did not need, I wasn’t looking for a refund of money, I did feel another year of Pest Protection at no additional cost would be the right thing to do. They offered to discount the Pest Control price for the upcoming year, but didn’t like my idea.So I will in fact be cancelling my service through Terminix at the end of my contract.Just a note, after you purchase services from Terminix, when you need service or have a problem or question, you do not deal with a local representative. As a customer you deal with a Terminix phone number that takes you to an exchange that deals with all the calls. Orkin might be an alternative. I know I wish I had called them!Tina

Pleased with service so far. Have not seen any bugs since I have started using terminex. My service representative is easy to talk to and work with.

Mr. Babwah does a beautiful job treating on our home, always going above and beyond. Very professional. Thank you.

I called them because of ROACHES. They informed me that they dont do RVs or the private land I rent. Looks like Ill be calling someone else

John does a great job of letting me know when he is coming and does a good job while he is here.I appreciate his work ethic and the product he represents

Had our monthly service today. Seuraj always makes contact a business day ahead, knows our schedule and is on time. He listens to any issues and is helpful, professional and friendly.

The technician that comes to my house is Seraj Babwah. He is amazing! Always takes his time checking the outside for wasp nests etc. He finds ones that I havent seen! We havent seen a single live bug in house since he sprayed. Time will tell if the termite protection is up to snuff, but so far, so great!

Our technician is amazing and so professional. Highly recommend!

The technicians are absolutely amazing at answering all questions, showing what pests are where, shows what bait is used for fireants. 5 stars

Our new technician has made great strides to improve the efficiency and quality of service. We recently scored Termini a low range 5 because of poor performance and failure to perform services we were paying for. Now with our new technician he goes above and beyond with the services. Highly recommend our new technician.

The gentleman that came out was very informative and family oriented. He assured me that my 7yr old son wasnt bothering him when he was following him around asking a thousand questions lol. He simply said Aw hes ok, hes not bothering me hes just telling me about the different bugs he saw and they continued their conversation as he worked. He made us feel comfortable about the issue we had. The work was very thorough. I pray the next services are just as good as this first one.

Service tech is excellent

Nate always does a very thorough inspection and answers my questions with care and thought. He is clearly very intelligent and knows a huge amount about how to keep my house safe. He shows me photos of potential threat areas so that I can consider additional services--I really appreciate those details. When Nate does the inspection, I am confident that my house is protected. He is very professional, treats me with great courtesy, and makes me feel like a valued customer. He keeps me loyal to Terminix!--Faith R.

I enlisted Terminixs service around the beginning of the year. While, the technician that came to my home for the initial service was exceptional he had a great personality and was very thorough. After that it was all down hill, the second visit was a different technician who was very prying into my personal life and was extremely awkward around my family. He also made my wife very uncomfortable. The second issue I had with the company was after multiple times being told by the company that the technician would only preform services when scheduled. He would show up unannounced and while I wasnt home and then claim the service is complete. Not sure how they can claim the whole home has received pest control service without going into the home. After getting two unannounced visits while I was at work. I called the company again and expressed my concern and was reassured that the technician would arrive at the agreed upon date and time to complete a service. So I waited at home for the technician the entire time frame window I agreed upon with the company and the technician never arrived. The following day while I was at work I received a text message advising me that he would be at my home to preform the service. I called him immediately and advised him that I was not home and not to come out and the appointment was scheduled for the day before and he argued with me that his company had him scheduled for that day and not the day prior he then hung up on me. I checked and had the appointment in writing from the company at the date and time I had scheduled. Once I was able to get a few minutes while at work I called their customer service and was greeted by hello no identification just her name and Hello after telling her that I would like to cancel my contract the woman became very rude and short which just added to my frustration with the company. I would recommend to anyone looking for a pest control service look to local companies because the big companies could care less about customer service or retaining them.

Jon, always dressed, looked and acted professionally and after he left the insects and slugs tiny carcasses started to drop over on our driveway, carport and back porch. I would say all around the outside of our home, but I dont pick through the lawn for dead bugs and stuff. Thanks to Jon and Terminix we have never had insects, slugs or any other of those little nasty invaders in our home. Thanks again. Mr. and Mrs. William Haagen

Good time frame and very specific

On time, professional, friendly, and very thorough!

He let us know he was coming, even though we weren’t home, and he contacted us when he arrived and when he left and sent us his report. All very nicely done.

For one I only get paid once a month. I was told payment would be taken out once I set it up it took them 5 days later when I didnt have the money. When I was able to pay half of the 88 it told me it would take 48hrs to come out no once again it took 4 days. Customer service doesnt help what so ever. I was told Id get a handwritten agreement which I DID NOT receive all I know is they wont work with me and we still have ants and bugs in general after doing everything we were told to do.

Great communication from the start. Great inspection to let me know what my home needs from the various options Terminix offers. And to finish it off a very professional, thorough, and satisfying initial service where the technician explained to us what was being done and how the followup services moving forward would be. I will definitely recommend Terminix to all my friends and family.

I wish there was a 0 star. Customer service is horrible!. I have been trying to contact them for WEEKS !!!!!!!!!!!! and no one ever calls, emails or answer the phone NOR call back...... un freaking real

Sooo easy to sign up but then no one ever answers the phone once youre a customer. Call 3 days in a row to get a respray and then waited a full hour on hold to cancel my contract.

For the amount of pests covered the price is fair and in my case it will take more than one treatment to quell the infestation but Im only being charged the initial fee. As a mom on a budget thats great.

It is very, very good, thorough and complete work by excellent and friendly technicians. I never see any bugs, never. The only downside is that it has become expensive. I wish that the prices for this excellent service were a bit more moderate

Such great customer service not only by phone but also by techs. The prices are the best. Our tech was very detail oriented and explained everything he was going to do and the out come. He was amazing and so friendly. Best company hands down

Treated all around the perimeter of the house and pest entry points.

Terminix employees have great communication skills, are reliable, on time, and professional. The service is conducted with the highest quality chemicals that keep pests out of my home on a long term basis. Terminix offers several different payment options as well as a variety of services to meet my needs as a homeowner.

Rosa, Oscar was very professional, informative, punctual, and efficient. 10 outta 10 service will definitely recommend. Im very glad hes the guy for my area, wouldnt want anyone else.

Have had service with Terminix for almost 5 yrs. Same Technician Rog, The best most trusted. cant buy that. its a gift

Theyve been to my rental property twice within the past month, and are still finding live bugs. The place is currently vacant. Signed up for a year, every 3 months they are supposed to go out and treat. So far, not happy.....

Mandy does a great job and listens to any buggy issues we have had to try and resolve them. She is one reason why we stick with Terminix! The right people make the company worth it because they care about the job they do.

Fantastic service great staff. Our home was treated for termite, pests and had attic insulation with pest control. The best investment we made. 6 years strong and no issues. The damage where the house was bought was moderate but removal and realmente along with insulation our energy efficiency is amazing and well pests don’t have a very much chance. The staff always professional and pleasant. Uniformed and ids. So yes you are in great service. Highly recommended

Bridge was really helpful with service at both my mothers home, and the commercial account she manages where I work. Shes professional, and gets you the help that you need. I would recommend Terminix to anyone who needs to get rid of pests!

Terminix is the best pest control service in America !! Call them they will do all your needs and they are so nice

Nathan H. is the BEST inspector weve had in all the time weve lived here, which is about 9 years. He was extremely thorough, efficient, knowledgeable and very respectfulof property, and his professionalism and courtesy reminded me why we stay with Terminix because he did such a superior job in all ways. Im very happy that he was the inspector for this year because he made everything go so smoothly and easily. Great job, Nathan!.

Very thorough. Arrived on time, explained everything. I am very satisfied with this service. It was my first time using Terminix and I am extremely happy.

Nate thoroughly inspected by property, answered all my questions, and was very pleasant and easy to be around, very friendly.One of the nicest representatives of Terminex that I’ve dealt with over the past 10 years!

Terminex gets the job done & is very professional! KC is the best at what he does.

Terminix is a good company and reasonably priced. The techs are nice and answer all your questions. I would definitely recommend then to everyone I know

Great job by Seuraj.

Very professional and reputable company! They take care of the issue and get the job done right ~ Highly recommend!

I love terminix .. They will come when ever I ask and they do not charge me extra and the guy that comes is always polite and he takes the time to make sure he has covered all areas.. Great Service !

Paula and Oscar were great. They explained the service I was getting. They made me feel I made the right choice getting service from Terminix.

Great phone manners. And took out urgent request for service by coming a day earlier . And they called in advance before arrival. Good team effort.Sincerely,Larry and Keri Wilson

I have been very pleased with the service I receive from Terminix. My technician Gene is awesome. Hes always got a friendly smile and is happy to talk about any concerns or specific needs. I have been using these guys for about a year and a half after moving into a new home in Gainesville. I used to have more bugs inside than out until starting service, problem fixed! Great service, very pleased!

My tech, John is very thorough and pays attention to detail. He always ensures I am happy and have no issues with his service. I appreciate his dedicated service visits.

We recently bought a home and despite having an inspection done by a local company we quickly discovered termites and some pretty upsetting damage. We never had termites in our previous homes so it was a new and overwhelming experience. We schedule our appointment at 2am online and the Terminix Rep came the next morning right on time. He was very knowledgeable and explained the best treatment plan and cost and reassured us every step of the way.The technicians came out the next morning and were professional and friendly. Having termites is stressful but Terminix took the stress off our hands and gave us peace of mind. We have not seen a single sign of termites from the day of treatment!

Good people. Solved ant and roach problem quickly.

Technician came and visited as I was concerned about having termites. He was very knowledgeable and answered all my questions which I posed to him. He allayed all my fears, as I did not have any termites. I had Terminix for 9 years and am pleased with their termite service service.

Wonderful job, thank you!

Seuraj babwah was the representative from terminix who came to my home and did an outstanding job he was very kind caring and we are very appreciative for him we will be requesting him for our future services

Very high price for very little problem.

Fast and curtious service from the corporate office to the technicians. No pest problems since we started with terminex

Ask for Oscar the best employee, very friendly, sweet, very Respectful.

By far best pest control company around

Wonderful company. They work with you on everything. Great Reps .. No Bugs Here !!

Ken is the best, it all comes down to people that makes the difference. As long as he is there, we will be too.

Blake and Brett Avis are fantastic. Reliable, thorough, professional, simply great technicians!

The most irresponsible people EVER!!! They were supposed to be in my house on a Tuesday and never show up and never call. When we call them on Thursday they said they will be going on Monday, again never show up!!!!!

They are very accommodating to come out for extra service until the problem is solved.

They over charged me for service. I called the home inspector 3 times and he said that it had to go through admin and it would take time. When I asked to talk to his supervisor and he said they could not give me his phone number. I called customer service and was put on hold for an extended amount of time. I am still on hold waiting to talk to a supervisor. I am so disappointed because I thought that terminex was a good company. Their customer service is in the Philippians and they can’t even help me. This is the worst service that I have ever had!

They are always on time and call ahead.

The Ocala location is responsive to customer needs, easy to work with, understands what is requested, and makes every effort to be accessible.

1st visit. Was impressed!

Terminix provides great service, communicates very well and is always prompt to do that which it promises.

Very responsive management team who makes the needs of the customer

Maiq had roaches in his home. This one hired Terminix to rid this one of them. This one no longer has roaches. Maiq wishes you well.

Very nice service man.

NO BUGS, NO MORE. I recommend Terminix highly.

Kenny is great! He really knows his stuff!

For years we have had Terminix as our General Pest Control and Annual Termite Inspection. Our Local Technician, Glenn Randall, is an outstanding, courteous, and knowledgeable pest control technician. However, that is the nicest thing I can say about Terminix out of Ocala. Ever since ServiceMaster has taken over the company my bills have been so messed up. Apparently you cant cancel any renewal services by phone - they just keep billing and billing. Finally had the Tampa Office CANCEL all of my services in September, 2017 because it was IMPOSSIBLE to reach the Ocala office. However, I keep getting Phony Invoices for Services NEVER received as of January, 2018. I even get robo-calls to tell me the technician is on the way - he NEVER arrives - then, get a survey as to how I liked my (PHONY) service. Next, I get calls from Terminix Collections Department as to why I havent paid for a service (Never Received) I cancelled back in September 2017. The whole scenario would be laughable if it wasnt so PATHETIC. Run from this company unless you want to spend gobs of your valuable time on the phone to the billings folks . . . . . .IF you have a problem - lotsa luck finding someone, who can help you dealing with the Comedy-Of-Errors - Terminix.

Im embarrassed to say that Im having a senior moment and cannot remember the name of the associate who was here. Nonetheless, he was efficient, professional and friendly in his duties and offered some valuable advice.

The inspector did a through and excellent job.

Great company, great products and even greater service.

Efficient, timely, reasonable pricing, specialists are knowledgeable

Excellent service. Fast & friendly.

Great and very pro...

Took two appointments for them to actually show up

Always accommodating tech and super service as always for the last couple of years!

They bent me over cut my hours to unlivable conditions and then fired me for not working

Timely service, however, ineffective for my lawn and five hundred plus dollars later, I would not recommend nor sign up again.

Great service delivered!

Service with a smile