The synergy of One Restore’s Project Manager Amy Morgan along with her team Tbor and Aaron was impressive. They were highly professional and personable . With my background in customer relations, I view those winning qualities as paramount in representing the company’s core values. Amy would explain in detail the steps needed to accomplish the goal of repairing the damage and preventing future mold invasion.Tbor and Aaron worked diligently in carrying out the restoration process. I could see they took pride in their work. They were clean, polite and punctual. They had respect for each other’s expertise and a high regard for Amy as the Project Manager.It is apparent why my insurance company has included One Restore on the list of their preferred vendors. Amy emphasized how the company has a three year written warranty backing up their work. It is reassuring that One Restore doesn’t hesitate to guarantee it’s high quality work. This is a company that puts forth a strong effort to set the Gold Standard in its field.
I have a 1988 Mobile Home that needed updating. I received a very reasonable estimate from this company to replace my old cabinets and flooring throughout the house.
Great company ! Very communicative & nice team to work with! No complaints whatsoever !
I want to thank the team at OneRestore for helping me navigate and resolve a difficult and stressful situation with my home! From their office staff to their technicians, they were all very helpful with my questions and concerns and went beyond the call of duty resolving the many hurdles my situation presented. Great Job!!! Not only have they restored my damaged property, but most importantly my love for my home and feeling of comfort and security it provides me. That is priceless to me. Thank you!!!
This company was a pleasure to work with and do business. Not only were they less expensive than all the other bids they were very thorough explaining the what, why and how they planned on tackling the job. At my association we had 3 units flood and they were right out there to hop on the job, secure the area where the mold damage so it didnt spread and start drying immediately. Highly recommend
This is one of the best company’s I’ve ever had to deal with. We had a flood in our house and they were out within an hour of calling them. The team that came out was so knowledgeable and friendly. They came out daily to check on the progress of the drying and gave us a thorough report. The job was done quickly and perfect. I highly recommend One Restore!
Save yourself the headache and do the work yourself! Guaranteed it’ll be much better quality, done in a timely manner, and you won’t have to invest even more money because you have to fix damage incurred by these guys. Mike (owner), Amy (designer), and all the workers remodeling any part of your house are not worth your time and definitely not worth your money.
Great company to hire! Very prompt and follow through is amazing. They do a excellent job dealing with the insurance companies so you dont have to. Headache free and they take the stress out of stressful situations.
Simply put: Fast response. Reliable. Best price. These guys are professionals and they know what they are doing. Highly recommend.
This company was amazing! The work they did on my house was great! I highly recommend this company if you need any restoration done on your home use OneRestore!
Professional and knowledgeable, excellent customer service. The owner personally makes sure that the job is done well, a great company to work with.
Outstanding customer service,with the best contractors there are. From start to finish this company gets it done.Thorough,with uncanny attention to detail.Particularly noteworthy is their painter/finisher. Adam demonstrates a prodigy ability that Ive never seen before. His work ethic is uncanny,and goes far beyond what is required.Mike Farrell demonstrated an unparalleled capacity to see the whole job in real time. Specifically, his gifted unique ability to see all the details from start to finish. Highly intelligent who takes enormous pride in his company.Finally his office personel are equally adept to handling any malfunction that comes their way.Amy is the whos who of project management. Smart,intuitive, personal,and an excellent straight shooter that keeps it all level.In close, One Restore is the company for any and all disasters that unfortunately come our way.I highly recommend this A+ team to solving your domestic emergency disaster.Best of the best.
By far the best experience you will have with any company. If you want top quality work and a professionally done job. Look no further than OneRestore.
Great service-very professional. Highly Recommend
This is a great company to do business with, they have quick service..
Awesome staff! Great Work! Fast Process!
Mold rememdiation. Had massive problem with mold from a leaky roof. I was devastated that my child was breathing this as we had no where to go. Once they repaired roof they came in and got rid of all of it. They passed the mold test the first time and then put my house back together. It looks amazing. Thank you for showing me respect and empathy during that difficult time.We feel so much better... no more coughing or runny noses in this house.
A $70K job that was suppose to take 6 weeks to 8 weeks never got finished. Contract was signed Jan. 2019. Over a year and a half later. And Im still being harassed for payment for a job not finished. I went and saw the owner yesterday and he told me he wanted to make it right after over 1 1/2 years. Sorry Charlie not worth it to me.
Highly recommend this company great price excellent quality shawn brown came out and did my carpet it looks good as new!
Mike, Robin and Blaze are personally working with us now on a roof leak in Leesburg FL. We cannot stress enough the professional attitude these folks have shown us during this time. Each of them have played a part in getting our home back to a safe condition. By far the best choice a homeowner can make when seeking home restoration service. It’s not often the owner of a company takes the time to personally speak with customers. Gold star service.
Forced to use them due to availability and insurance but so glad I was. Great job! Professional, courteous and efficient.
I had a water loss at my house and my insurance company sent another company out to do the work they did not do the job right so i called Onerestore out and they took over and got the job back on track. i could not ask for a better company to help out when you life was turned upside down. they really care about my house and my things. Thank you Onerestore
I highly recommend them . Very respectful and helpful also good communication and quality work
Im very pleased with their service.
Fast and in time, great work. Mikes a little goofy but professional!!
Our roof was damaged due to hurricane Erma back in 2017. Finally after fighting with the insurance company and researching contractors we decided on One Restore. We ordered one typeof shingles and because they were on back order, they called us and asked us to pick the color of the shingles. They upgraded the shingles at no extra cost. The roof was completely finished in 2 days. It looks great. They did such a great job we are now having the inside fixed by One Restore as well. I highly recommend them 😁.Jerry and Jan Stepp
INTEGRITY AND ACUMEN!!! Mike and his team are true professionals! They have a firm understanding of their product/service offering and I do will continue to use and refer them! Mike comes through for me every time I call him!
Had a great experience with Onerestore. Our house flooded after a pipe burst when we were out of town. They came in, cleaned up the mess and helped me through the daunting task of dealing with the insurance company. They rebuilt my kitchen and installed new floors and I am so pleased with the results. Thank you so much. Highly recommend.
Amazingly so disappointed. Quick for estimate. Horrible with communication! Horrible with plan and execution. Told 3 days for all lower cabinets removal. NOT! 4 Hours day one .3 hours day 2. Not all cabinets removed. Fans left with no clue when they will pick up, as well as portable dumpster. Many calls and text to project manager with no return call, DO NOT RECOMMEND THIS COMPANY EVER!!!
Look up the views that will tell the Story about these people’s. It’s basic the same with everyone complaining everybody saying the same thing and no one do not know each other at all.Do not be afraid to speak out for what right that’s why they keep doing people’s wrongTo whom it fit . How many people’s Eric, Chris who alone with theme wrong folks . Giving a one better than you deserve
Went above and beyond to work with the insurance company when our house was flooded. Now I have a new kitchen and peace of mind. I highly recommend. Great work!Thank you!!
OneRestore is a lifesaver! They took care of everything and got me through this nightmare. The owner Mike is a straight shooting trustworthy guy which is hard to come across these days. I can’t say enough good things about him and his company. You couldn’t pay me to use anyone else! Thank you so much for the great work guys!
Had the pleasure of working with this company. Very professional and timely. Got the job done fast. Owner takes a lot of pride in his business and goes above and beyond for his customers. Would recommend to others.
I couldnt of had a better experience than the one I had with OneRestore. I was in a tight spot and needed my carpets cleaned quickly prior to moving. Mike from OneRestore was extremely helpful getting me an appointment the next day. The carpets had a lot of old stains which I didnt think would come out and someone they managed to make the carpets spotless! I was extremely impressed with the communication, professionalism and overall customer service and would highly recommend them to anyone.
This has been one of the professional companies Ive dealt with regardless of the areas Ive worked. Im impressed with their leadership and organization as well as the quality of their work. Im never afraid to use my name for theirs!
I called onerestore with a mold issue and they where able to come out quickly to resolve my issue. Amy is a truly caring individual who was a delight to work with.
This is the company that you want saving the day when everything goes wrong. I had an emergency on a project site that needed immediate response. I made one phone call to One Restore and within 15 min they where mobilizing teams to head to the project site. They had the situation under control within an hour!!! What impressed me the most is that the entire company was heading out to their yearly Christmas party when I called. Instead of turning me down they headed to my emergency and went right to work.Thank you so much to Mike and the entire team at One Restore for saving the day!!!Thanks,Jeremiah BennettBenmar Construction LLC.
OneRestore went above and beyond to help us during our very emotional and tough time. They where there when we needed them most. special thank you to Mike and his team for prompt service and very fair pricing. God bless!!
Mike and his crew at OneRestore helped me get my home back. Hurricane Irma flooded my home and I was at a complete loss until Mike generously offered up his help. I did not have flood insurance since I am not in a flood zone and FEMA was extremely disappointing. It wasnt just rain/storm water (read between the lines), so it was quite damaging. It took four appeals to finally be awarded about 10% of my estimated damages. No joke! There was no way I could afford to repair/replace all that needed to be done. Then, Mike at OneRestore popped up!Mike donated kitchen cabinets (demo and install) and cleaned/polished my tile floors. I wouldnt have my house back if it werent for companies like OneRestore pulling together and helping those in need. You dont know how much I appreciate all the time and effort that was put into the work that was done. Thank you, thank you, thank you!P.S. I have flood insurance now. ;)
Highly recommend on time. work performance above and beyond awesome staff great quality workmanship
I have visited their website,and I think that they can help you fix up that house you have your eyes on!A old house doesnt need mold making it bad!Fire to water to construction repair! Concerned people to someones that can help when you are distraught they can help to bring the sanity back in to the repair to the restoration of the house!
My home project had me so stressed but OneRestore changed all that from the minute I talked to them on the phone. I highly recommend them because of their honesty, hardworking and price!! Thanks again!!!
Lamar Odum was my representative when my master bedroom, bath, and closet were flooded. Thanks Lamar you were great! Wont hesitate to call if I need you again.
After purchasing a home, I used One Restore to see if we could salvage the carpets. After the carpets and the tile and grout were cleaned, the floors looked great. The carpet even looked like brand new. The service technician went above and beyond to provide excellent service. I will definitely use One Restore for all my carpet and tile care needs.
OneRestore is the best Water and Mold Remediation company in North Central Florida. Everyone from the owner, Mike-down through the operations group and field technicians are properly trained and highly efficient. The complete satisfaction of the customers are thier top priorities. Making sure your dwelling is properly repaired and safe for the occupants is thier focus and goal. You can only go wrong if you call someone else besides OneRestore.
I called One Restore for a stretching and carpet cleaning job. First off the tech they sent out was amazing at cleaning carpet. He did a wonderful job on that end. But we had to move in to our new house by the weekend. I spoke with the front desk lady on the phone and was told the stretching and cleaning could be done all in the same day. After confirming this 4 times they sent out a tech that didnt feel confident on doing the carpet stretching. I chose this company because they could do both jobs on the same day. I then received a phone call from the same lady who was extremely rude and more or less called me a liar. This set us back on our moving plans. After calling and telling them to make sure to send someone out who could do both jobs for sure, they sent out someone who could not complete the job. The women on the phone had no interest in fixing the problem but instead made it out to be my fault. A family business should never be ran that way. I would give this company 1 star if it wasnt for the carpet tech who was extremely helpful and did an amazing job on the carpet cleaning. You never speak to customers like they are stupid and then get rude with them because YOU didnt follow through with job. I am a paying customer !!
These dudes did their thing man definitely recommend
Very impressed with the service I got from Onerestore. Called multiple companies after I saw mold on my wall. Onerestore was the only outfit that came out and correctly diagnosed my issue. Turns out my outside wall had a crack causing water intrusion that 2 other companies didnt catch. Branden took care of the problem and got me all fixed up before a small issue turned into a big one. Will use again. Thank you!
Mike and his crews were phenomenal. They finish the job in the time frame I was told and the work was 2nd to none. I would highly recommend them to anyone who has any damage inside or out.
Mike and his crew are incredible! I highly recommend him and his company.
We hired Onerestore for a mold issue on our house on the water. They took care of the issue right away and prevented further damage from being done. Very professional and would use if needed again.
Spoke to Mike at OneRestore, water heater broke and flooded my carpet. They came out on time and did a great job for a great price. Very quick response time, very impressive these days!
Great restoration company...fire, mold, water wind damage. Call them...
I wanted to have my carpets cleaned as soon as possible. I called at 11am in the morning and they had someone out to my home at 5pm the same day! I have had my carpets cleaned by 3 other companies prior to finding One Restore and I will never go anywhere else now. They did a wonderful job!! I will be calling them soon to do my tile and wood flooring. Very reasonable prices too! I would recommend them to anyone!
OneRestore is a great option when considering a contractor to lead your fire damage project. Mike, the owner is creative and has shown the ability to figure out the best solution(s) for his customers.
Mike and crew were extremely professional and did an excellent job restoring the water damage in my condo. Amazing work guys!
I have experienced for myself by working hand in hand with Mike at some of his mold remediation jobs the honest and good work they perform. Would definitely recommend this company.
Awesome people that do an awesome job.
Onerestore did an amazing job at my house! My carpet and couches were cleaned and deodorized. With pets and children they can get pretty disgusting, but the prompt and professional service took care of the problem! I highly recommend this company.
After being flooded from the hurricane back in Sept onerestore was called, quickly moved into action and had our home being dried out. They have stuck by while we have waited on insurance and now working to put the pieces back together. Thanks
When our upstairs bathroom sink pipe burst we were concerned about mold and mildew growing in the room downstairs. After calling two other companies that said they could be out in a day or two concerned me, mold grows quickly once there is a flood. I then called One restore and spoke to Mike who showed up in 2 hours. He was extremely knowledgeable and worked with the insurance company to get started within hours. Mike was very professional and dried the carpets, pad and walls before mold appeared. He still took the time to test for mold and luckily found none. It is nice to know there are real professionals out there.
OneRestore took care of mold bedroom that had mold issue. Not only do the air tests come back with great clean air but they were able to remodel bedroom for us too!
As a local realtor here in Ocala Florida, I have referred OneRestore for major restoration work several times and they have provided superior service. When an angry tenant who was being evicted left the water running and flooded the entire house, Mike and his team were there within the hour. Because of the extensive water damage, this restoration job was very big. OneRestore not only did a great job, but coordinated with the owner and the insurance company and made me look really good to my customer in the process. Another time, a friend experienced a fire in his apartment complex. OneRestore was able to completely repair the fire damage, deal with the water left by the fire department, and remove the smoke smell. I highly recommend OneRestore for all fire damage restoration, storm damage, flood water cleanup, and mold removal. They are the BEST!
The waterheater in my rental sprung a leak and flooded the carpet and drywall . Onerestore was able to get dryers in and replace the carpet and fix the drywall. Thank goodness they were able to work with my insurance co. with no problems.
Mike and the crew are great! Knowledgeable, reliable and nice to work with.
My initial call I was both pleased and surprised. Shaun was prompt and very efficient getting fans and dehumidifiers set up for the dry out. After that things went downhill. I was given an estimate for work that failed to include overhead and profit. Some of the work was never done (like cleaning and sanitizing the carpet, although I was billed for it. The project manager had little idea what work was actually done. As a result the billing process has been a nightmare. I have received two bills for demolition and construction. The bill for the actual dry out is still somewhere, although I was told it was going to the insurance company. I shelled out $4,400 to remove a wood floor and the molding (although several pieces were broken), replace several square feet of pad and treat the area to prevent mold. They also reinstalled the carpet which is already coming up. I received a second invoice today for another $2,500 for demolition and construction.I am confused, pleplexed and upset. I would recommend this company for any initial dry out work. After that I would call a good contractor.
Honest and reliable restoration service. Onerestore and their team are very knowledgeable in their field and 5 stars service. Thank you onerestore for the help!!!!
Very professional company. Highly recommend to anyone.
Great customer service and garunteed to have your house back on track
Great professional company with great leadership!
I have had the opportunity to work with the owner of OneRestore over the last few months. Mike is extremely diligent and responsive, and has been a pleasure to work with. As a result, I would not have any hesitation referring him to family, friends or clients.
UNDEPENDABLE!!! Had an appointment booked for a month for carpet cleaning prior to new tenants move in & one hour prior they CANCELLED due to a water extraction emergency. Would NOT be making it at all today!!! NEVER CALL ONERESTORE....... unless you appreciate UNPROFESSIONAL SERVICE!
Mike is great to work with and easy to get along with making a great work environment
Always a pleasure having them out to the house to clean stuff
I had a wonderful experience with Onerestore. Most importantly, they were kid and pet friendly and their tech was clean and professional. I called them to clean my tile and grout, wow, what a difference! After hours of scrubbing I gave up and they took care of it in a couple of hours. They also sealed my grout afterwards to make my maintenance a cinch. Thank you, Onerestore!
Great service.
Stand up people in all aspects
They were to clean and seal my tile. Its about 700sq feet.That was to take place on 04/03/2016. Couldnt make it.Then rescheduled for 04/05/2016. Couldnt make it.Then rescheduled for 04/07/2016, he came but didnt bring enough supplies.Then rescheduled for 04/08/2016. Called and said supplies on order.I was having an open house on 04/08/2016, I wanted to have the tile cleaned.I will never call them again. I would never recommend them.They let me down.Michael Dingman
The crew are great
Mike was very responsive and professional, it was a pleasure working with him on my water damage claim.