I was taking care of some morning errands, when I returned to my car only to discover a “dead” battery! I walked to the Meineke Shop and Debbie very kindly called a tow service, at no expense to me. They were very busy with appointments yet took the time to accommodate my needs! Not only were they all very professional and experts, they were very hospitable. While waiting, Both Debbie and Jed offered me snack items, water and numerous coffee selections! I highly recommend this Meineke Shop! I am new to town and I will definitely continue to do business with these great folks!!!
Air conditioner was not functioning properly and I was visiting a friend from out of town. They gave me an immediate appointment, located the problem and repaired it quickly and at a reasonable price. Great service by friendly, qualified staff,
Excellent customer service and excellent job every time. I appreciate that I never feel like I’m being taken advantage of. They offer honest, competent service, and I would definitely recommend. My sister recommended them and she is a good tough cookie
This place is awesome. The owners and their team are great....they provided me with some of the best customer service Ive ever gotten. Definitely recommend this place for your vehicle needs.
Read other reviews! Wish I had, because same thing happened to me and the others in the waiting room as far as excessive charges. My car needed an oil change and battery cleanup. I was scheduled for Subaru dealership next week, but Im taking a car trip this weekend and wanted to have everything in order before going out of town, so made an appointment with Meineke. During the hour and a half wait, every single customer there was upsold with outrages price quotes for services that they did not originally bring their car in for. The owners were well rehearsed on how to pull on the heartstrings and create fear if the services were not immediately taken care of. In one case, they acted aghast that a customer was not hearing their brakes squealing, because they said all four were in need of a complete replacement. My husband is a retired professional driver and knew that my battery just needed to be cleaned. They tried to convince us that we needed a whole new battery with a 5-year warranty, but we are about to sell the car. Before they even looked at the car, they were already saying we need terminal replacement. The battery is fine. Another elder lady was being talked into getting $1,000 brake job, when new brakes would reasonably only cost half that. And they werent even offering her new brakes, just working on the current ones. We wont be going back there, and have no idea how they got the 4.8 rating.
Liars!!! They told me my car needed new rotors and brake pads . $750 to do the job. Went to another garage with the parts (got them on-line) and they put them on. They told me I didnt even need them. I paid for parts (,I was told by Meineke, ) that my car did not need. Its not like Meineke was hard-up for customers even. They were very busy at the time. Dont trust them with your vehicles. All you had to do was tell me the rotors needed to be turned and I would have gotten significant life longevity out of them. Debbie said we dont turn rotors here. All well and good, but some other garage Im sure would have and ultimately saved me $250. Unlike some, I do understand the functions of most vehicle repairs and would have greatly appreciated some honesty instead of telling me my rotors were gone. We are all just trying to survive out here in this world . I foolishly trusted your diagnosis and am now sorry I did.
Meineke Car Center on State Road 200 is the only shop I will use. Everyone is very friendly and their work is second to none. They are very professional, they fix the problems the first time, always give reliable quotes and best of all are extremely honest. I would highly recommend them to anyone.
6/22/21- First-time customer, we were very pleased with Chad, Debbie & Wyatt with their excellent customer service, friendly, professional and quick service. Also, very spotless clean waiting area and enjoy the K-cup coffee. Highly recommend this place and we will go back again. Maria & Angel 😊
They were very helpful! I was in Ocala for my sons tournament. I had ran in to issues with my vehicle. They were very accommodating! Also able to resolve all of issues with my vehicle so I could make it home safely. I would highly recommend!!! Thank you guys for everything
The place was very nice and the front desk lady was very sweet and the whole experience went smoothly. Until I go in my car to see that everything from my glov box was thrown onto the floor of the passenger side so they could look at my a/c filter. Sure it was a mess but the least they could of done was either not touch it or put all of my stuff in a bag for me. Was very upset to find that in my car after such a great experience!
This Mieneke is over the top professional, everything is explained. Nothing is pushed upon you for repairs that are needing attention. Friendly staff that makes it a pleasure to bring business to them. They are very quick and I will bring my vehicle in for everything it needs in the future.
Took my Escalade to them to check for a coolant leak. They got back to me very quickly about it and told me it was my water pump and a radiator hose. Was still happy with them at this point until they gave me the price. Now I’m aware that Escalade parts run higher, but they wanted just under $1000 to replace a water pump and hose! I was able to do it for 1/3 of that myself and I’m not a mechanic. I had also asked for a quote on possibly changing the struts and they weren’t able to find the rears yet but he said that it was going to be at least $2k to fix those. I’m willing to pay a little more for their expertise but that’s highway robbery. Won’t be going back.
Fast, friendly service, and a spotless waiting area with free tea or coffee pods makes this my go to place. Another review, another visit, for tires, Chad is awesome for he lping me choose the right tires for my truck. As always, great service, great conversation in the waiting room!! Love this Meineke location.
Very clean and professional service quick and on time owners are very friendly welcoming and helpful. Techs answer all your questions walk you through your vehicle and point out any problems in your presence. Five stars
First time customer, great experience. Great customer Service. Definitely will go back but hopefully not anytime soon, lol!
I called and was greeted with professionalism and courtesy. I was a little anxious about getting my car handled as soon as possible. They provided the number for the tow company who came within 35 minutes (the towing company was also awesome). Each employee I spoke with was knowledgeable, friendly and customer focused. They told me they could have it ready before i needed it for work. and it was actually ready much quicker. Meineke made me feel like my concerns mattered and I was a priority. I would recommend them to anyone with auto issues. Thank you Meineke - I appreciate the excellent customer care.
I was having brake problems so went to the nearest garage without comparing prices. They were quick, friendly, courteous, and professional. They made me comfortable while I was waiting and kept me informed about the progress of the repairs. Overall, I was very happy.
Took my sons car in for an oil change, late afternoon Thanksgiving Eve. I did not have a scheduled appointment but they managed their schedule to successfully squeeze me in. The mechanic, Billy, was extremely thorough and even took the extra step of reattaching a damaged lower splash pan that had obviously not been reattached properly at a previous oil change location.I was shown the repairs that had been done, and the owner even tried to locate a replacement part online for later replacement. She was absolutely fantastic to deal with, very kind and very involved in ensuring a very high standard of work and customer satisfaction.It is very obvious that the owners are very hands on people. The waiting room was immaculate, as well as the restroom facilities. The waiting area was well appointed and had multiple well stocked beverage choices available for free to customers.I was in and out in around 45 minutes. I presented a coupon at checkout but the owner, with whom I had a conversation about my son’s military duty, had already applied a substantial discount and asked me to “Thank him for his service.” You just don’t see that level of customer care very much any longer.I usually take my personal vehicle to the local Cadillac dealership for service because of the excellent service provided. I can say unequivocally, the service at this Meineke is equal to or better than my experience at the dealer.I highly recommend this service center for all your automotive needs.
Our tailpipe came off our muffler, and they stayed after closing to fix it. They are amazing and we would give them 100 stars if possible.
I have had numerous repairs on several different vehicles and I have never had a problem with their work. Prices are fair and the work is done in an efficient manor unless waiting for parts.
Great place to do business. I highly recommend Meineke located on SR 200 in Ocala
Debbie is such a hard worker. She brings in all the work. The master mechanic was very capable and busy.
These guys are great. Always helpful. One of the few places that truly care about the customer. Very nice and clean inside. Highly recommend.
Professional & fast quick service was my experience. Daniel was knowledgeable and explained in layman terms.
I had an unusual set of circumstances with my car and not from the area I had to leave my vehicle to be properly diagnosed the staff there were so nice and helpful with there assistance getting my car the proper care. Thank you to everyone
Sales persons were very professional and helpful would recommend this company to others👍
Debbie was great! She printed all the work I needed done for my car and the cost as well. She also provided a discount for 1st responders. I will be returning! #HappyCustomer
Excellent customer service from start to finish. Waiting area was super clean and had refreshments while you waited. The restroom was also clean 👌 Service was fast and accurate and affordable. I would recommend this location to others for sure! Thanks guys and gal for the great service and experience.
I stopped in for a headlight issue, turned out to be a loose connection which they fixed without charge. I was so impressed that when they mentioned that they gave my car a once over and noticed I was quart low on oil and that my front brakes were operating at only 20 percent, I was happy to have them correct those issues at a very reasonable price. I now feel safe and confident in my ride and will bring my car back for service from now on.
I drove up with my exhaust pipe hanging and worried about the safety of my family. Their professionalapproach calmed my concerns. The mechanic used his welding expertise and within 35 minutes the exhaust pipe was repaired with a reasonable price.
Debbie goes above and beyond to help customers and make sure they are satisfied. She truly cares about customer satisfaction and you can tell she enjoys her job.
This is a good place to get your car fixed
I have used this Meineke for several years, and have always appreciated the professionalism of all of the employees. I feel very comfortable and welcome from the friendly demeanor (and the coffee!). The place feels like a small family business when I go in, and even though they’re popular, I never seem to wait more than 45 minutes or so from the time I walk into the time I drive away. I haven’t had Any issues stemming from any of their oil changes or repairs, so the work is solid too. The prices are roughly the same as anywhere else, but I would honestly be willing to pay an extra five or $10 to go here if I needed to, because I feel so comfortable.
Very clean and welcoming office. I feel very fortunate to have owners who I trust completely. Nobody likes to spend money on repairs so it is essential to have someone you trust completely, and I 100% trust Mike and Debbie.
I needed a flat fixed and they took care of it and called me when work was complete. I had to leave the car there overnight and it was fine with them. Different gentleman was there when I picked up the car. Both he and the first man were very friendly and I enjoyed dealing with themI will strongly consider Meineke for my future car needs.
Family owned and operated. Always friendly and knowledgeable. The Mechanics have some cool artwork!
Mechanic was awesome to deal with and very honest. Hard to find now adays
They took care of the issue and were very open and honest about what my car needed and didn’t need. They were very nice as well. Would recommend this place for sure!
Great place to get your car serviced. Staff is super friendly and always accommodating. I wont take my car anywhere else. Super fair, knowledgeable and always a pleasure to deal with.
Ocala Meineke was very friendly and I received personal attention from the owner when my repairs were more complicated than anticipated. Thanks Debbie!
I made an appointment here to get my AC fixed & I was terrified it was going to cost me a fortune. Thank god it didnt & they got my AC going again... So far, so good! Very friendly also! I have a son with special needs & they were great with him. He got a flashlight & played with all the cool animals & things they built from car parts. They offered food & drinks. Very kind & helpful staff & if I ever have any issues again, Ill be going right back to them! Thanks guys!
We love Meineke. Chad is so helpful!!!!
2nd time weve needed to use their services. Both experiences exceeded our expectations. We moved to Florida 2 years ago and previously dealt with the same mechanic back home for over 20 years. I feel with Meineke we have a business we can trust.Contact is perfect, communication is easily understandable and their customer service is bar none, but to mention the fantastic service and attention to deals. I would highly recommend them for your automotive needs.
I’ve been a Customer for several years and never disappointed. Even through this time of trials the owners take extra care to satisfy my safety at my request. As they have for every customer. They are friendly, thorough, prompt and very helpful. I highly recommend the Ocala west location. Every visit is always a pleasure.
Honest and friendly people that own this location!
Very friendly & efficient service. Reasonable prices. I trust them to take care of all my vehicles in the future.
Easy to work with. Prices are reasonable. They helped with a simple tire patch at the end of the day, and I plan to continue using them.
Honest, trustworthy and good customer service.
Great Service 👍Call in and make an appointment....complete car car professionals.
Very courteous and professional. Had picked up a nail. They removed it and repaired tire. Asked them to rotate tires too. They noticed wear of my brake pads and gave expected life. I was in a nice clean sitting area so decided to get them changed. I got work done while waiting. And left with everything good to go. Fair pricing. Husband/wife owners, I Like that! Was very glad I stopped and got everything I needed done at 1 time.
We use this because of the owners and staff. Yesterday our battery was dead. We called AAA. They gave us a time of 830. An hour and a half. That turned into 900 then 930. We called meineke and the owner came out and jump started the car. Got it to the garage and replaced the battery in no time. We are fortunate to have a quality near by.
I would highly recommend this shop to get any and all of your vehicle needs done. Very professional and welcoming when you walk through the door. They work with me on oil change times as I get off work an hour before they close. Fast and timely with repairs and reasonably priced! I won’t go anywhere else!
Needed an oil change. Very short wait. People were very friendly and helpful!
My first experience at Meineke was great. Chad and Mike were very nice, and answered any questions I had. They were able to get my car in and out quickly. They also texted me a link that showed my results and any recommendations that might be needed in my future such as breaks and tires. Thank you Meineke for caring about your customer instead of just getting my money!
I will always go there for all my car care needs. Love the staff. They are very knowledgeable and fast service.
Mike and his techs are awesome honest and fast . Thanks
They found many of the problems with my car and even printed everything out and told me where the cheapest places would be to get the parts if i chose not to have them fix the problems. They educated me in what the best and worst brands were and told me what should be first to be fixed to solve most problems to make it easier on fixing my vehicles other problems. They were more than understanding with my frustration and worked fast to finding the problems. Very family friendly and understanding.
I was quoted $28 for an air filter change to go with my tuneup. I let them know I had an air filter already and was told this was not a problem. When I received the bill I was changed $38 for changing the air filter with the one I purchased. I was also charged for a fuel service that I learned from calling another location is not part of the tuneup.
This is the best group of people in Ocala you could possibly deal with. I drive 40 minutes to this location because the mechanics they have are top notch and the only people I trust to touch any of my vehicles. And the front desk staff are always very friendly. The prices are fair and the service is worth every penny.
Other places were charging way too much for a simple bulb change, but Meineke was willing to work with my budget and schedule. They fit me in that same week!
I have always had a wonderful experience using this location for my vehicle service needs. They make you feel more like family than a customer! Thank you Debbie, Mike and Chad for always doing a great job!!! Highly recommend and will keep coming back.
Great job servicing my car. Thank you!
Straight up Honest Folks here!
Super professional and nice staff specially Debbie. She talked to me in detail about what they were doing and what i was paying for. Very knowledgeable. I go there all the time. Love this place and prices and great.
I called for a brake service and they gave me a great price when I came in they treated me with respect also when they began the service they let me know that my brake rotor was chipped with understanding under the liability as a business I went and told them thank you for the information and went ahead and fixed it. Excellent service professionalism at its finest I do recommend your next car care center stop should be here.
After trying myself to fix 3 codes my Tundra had. The problem was still there. I had called two other shops for a quote and got text book answers. One hundred plus dollars to diagnose before they could even begin to assess the situation. I called Meieke and got the basic price to diagnose the issue BUT, in addition, he asked what codes and explained their process in detail. I went to drop off my car for next day service spot and they were able to take a quick look to see if it was something quick to fix. After leaving that night they were able to find the issue fadt and get me up and running right away. The entire staff was like dealing with old friends, very relaxed and welcoming conversations. I am already planning my next trip to see my Meineke mechanics. Thanks for all your help
I’ve been bringing both my work and personal vehicles here for the past couple years now. They always get me in quick, are professional, The mechanics are knowledgeable, and are fair with pricing. Debbie and Wyatt are great! Wouldn’t bring my vehicles anywhere else!
Everyone at the store is friendly knowledgeable and professional. They explained the issue thoroughly gave me a detailed estimate over the phone and had the work done ahead of schedule. I will continue to use them in the future they were awesome!
Mike and Chadd and the workers are very polite and professional .. They are caring people meeting the needs of their customers!!!👍🏾👍🏾👍🏾🙋🏾♀️
Great service! They got us in right away! They did a diagnostic for us and found our problem not needing repairs and did not charge us! We were in and out within 10 minutes Thank you!!
Very professional and quick to do the job. Happy with their service. Only place I take my car.
They only fix what is actually wrong with my vehicle and not what I think is needed. I appreciate the honesty and even more I appreciate the reasonable prices. YOU ARE THE BEST!!
Service department was checking leaks that was left from repairs done by another company. Basically performing a diagnostic on my car.
This is the best mechanics in the business. Most places you worry about being ripped off. Well not here they showed me what was wrong with my car and told me everything i would need done to fix it. They were so nice and very informative. I appreciate the honesty and integrity these people have. You definitely want them to do the work on your car. Its refreshing the honestly and lengths they go to make you feel good about your choice of choosing them for the repairs you need done. I will definitely be going back for all repairs i may need in the future. Thank you everyone at meineke i appreciate all youve done.
The people at meineke have been great! We recently moved into the area, and we are so happy that we found them. They are competent, kind, and professional. Highly recommend!
I had the fine pleasure of dealing with Chad set up the appointment and for the rest of the details. They did a great job on my brakes. We’re honest throughout the whole process and I will use them again and so will the rest of my family. We just moved down here and it’s not always easy to find good mechanics. Love these guys, they did a great job!!
Great experience. Went in for a check engine light. Rather than recommending a costly repair, they gave me a diagnosis and estimate, cleared the code and told me to return if the warning light returns.
Great, fast service, friendly technicians and office personnel especially Chad and Debbie. Thanks for keeping my 22 year old Volvo going.Eve
I absolutely love getting my vehicle serviced. I’m now who I am abs also know my vehicle. Very personable. I recommend for everyone to see Ms. Debbie, the nice s person to get your vehicle service.
I came in for a brake job. I was prepared for it to be over $300 but that’s the best price I could find in Ocala. The staff was very sweet and caring. Even though my son was bouncing off the walls as I tried to control his attention on different things. They even gave him coloring pages and crayons to take home. They were very up front when they realized my brakes didn’t need to be changed yet. I know nothing of cars so they could have fooled me easily. They didn’t. I received a balance for $45 and a rotation and brake fluid for free. I won’t go anywhere else.
Love this place. Courteous people, great mechanics, always on time and fair..c u soon 💓
They have very nice staff. Helpful with explaining whats going on with the car. They even ran test to tell me everything my car will or does need done to it. They did do what I came to get done after about an hour and a half of waiting while they had my car already lifted. The only reason I gave three stars is because my car had no problem running smoothly with out cutting off. After they finished doing what I brought it in for. I left and got to the first stop light and my car cuts off on me. I have never had these problem before. And I have driven from Mississippi to Florida three times. I took it right back, they did something to make it last but I still have the same problem. SMDH!!!
Great service as always.
Excellent, honest and reasonably priced service.
This company diagnosed and repaired my car very quickly. I was very pleased with the price, and also that they didnt try to sell me any additional services. The mechanic also gave me a little education regarding three small oil leaks that I eventually will need to fix.
The Meineke on SR 200 is awesome. They were able to get my car in quickly and diagnosed and took care of the problem. The staff are really nice and they do great work. Very happy with the service I received and we will use them in the future.
We were enroute from The Villages to Atlanta when our air conditioning died on a 98 degree day. I called and spoke with Chad who told me he would try to work us in. They took us in right away and 2 hours later we were our way with our problem solved. Their waiting area was very clean and the bathroom was also very clean. They were very professional and their prices were very reasonable.
You can tell they actually care. We finally found a place that we can trust. Im just sorry that we didnt find them sooner. 100% recommend and my car is an 06 so Ill definitely be back for my next repair. They actually wrote up what they recommend we have serviced next time. Also Debbie was awesome and very knowledgeable.
EXCEPTIONAL!!! Debbie is the kindest, honest and genuine person you could ever deal with! These guys are the best I have ever dealt with in my 37 years here! I am so grateful to have found a place I can trust. It is clean and professionally run. Top Notch staff and I highly recommend them. Great job to you guys and thank you for how you do business!
Family owned facilities are known for best customer service and this specific location takes care of my fathers vehicle needs so good no need to think twice. Estimates on repairs are competive and reasonable. It is my go to place when visiting my parents.Chad, Linda & husband provide exceptional service. The mechanics are superb & they do care (no wild guessing). They have a great team; they are honest human beings and is my fathers to go place for repairs big or small. Having appointments make things nice & swift ladies and gents youre in & out your vehicle will thank you.
I had been told by a Meineke center in a different state, on multiple visits, that I needed new brakes all around. I was told the same thing by the dealership. This Meineke location showed me my brakes and I am go to go for a very good length of time! The front brakes look almost new!!! Honesty goes a long way in my book and I will return for all my auto needs.
Excellent customer service!!
They’re great, polite, and professional. Thanks for getting my car in so fast! 👍🏼 My new go to-
They where great, just tried to get me to buy a tire I didnt need. Thats all
Staff was professional, knowledgeable, courteous and automatically applied all discounts.The experience was very positiveI would recommend this store to anyoneDoug
Very knowledgeable, professional and down to earth from the mechanics to the front desk, absolutely great work performed here.
It was my first time. I was very impressed and happy with the staff and the quick service. They took care of a noise in my brakes without a big unnecessary expense. They had a window of time to run me in so I didnt have to return another day. My cousin recommended them as I will do in the future and I will certainly go back when needed. Thanks to the friendly staff. 😊👍👍
Chad and Debbie are like family to us and do an amazing job from customer service to ensuring quality work! If you need help with your automobile go see them, you will not be disappointed. 10/10!
Very caring staff and theyre very detailed. They tell you what is wrong with the vehicle and give you prices before they do the work so you know how much you are looking to spend and can either give them permission to do the work or not. Love this place!