Excellent and friendly service! Chris was very helpful and courteous. Got me in and out for an oil change and price was very good for two tires as well. Would definitely recommend this establishment to everyone! Ask for Chris!

Chris Is a breath of fresh air. Honest fair and always willing to go the extra step to make us happy. Amazing customer service.

This shop is awesome Chris and his crew always go out of there way for us and always make it a pleasant experience. They treat us like family. I highly recommend this shop for all of your automotive needs

Amazing work everytime I come, never any complaints, Ryan and team always on top of everything

Great service. Radiator flush, oil change and some new tires. It was pretty quick and affordable too. The atmosphere is friendly and upbeat. 😊 Thank You!

I was the lucky one to get the rookie to work on my vehicle. Over 2 hours hands on to replace 4 tires and at the end, one tire was mounted inside out. In addition a valve stem wasnt replaced. Good thing I checked the work before I left. No one did a quality check before giving me the vehicle back. The mistakes were rectified but it shouldnt have happened. Manager and service writer were pleasant and professional.

I had a tire emergency, they were friendly, helpful and fast.

In and out as fast as possible. Great service

Wanted to thank Chris for the amazing customer service!

Its all about the customers experience. Mine was a great one. Keep up the good work.

Does not take protect my car PMC warranty, rated number one by the better Business bureau the BBB, PMC, other than that nice place

Expensive but so worth it. They test drive your vehicle. Nd give u extra advice to have a better ride. I got 4 new tires and an alignment because my ride was bumpy. The rep informed me its bc of the motor mount need attention. I would have never known. Thank you

Had an appointment set yesterday. Explained what I wanted done in detail when I got there was told they couldnt do that. Appointment wasnt till 4pm so wasted the whole day when I couldve found another place to get it done earlier. Wanted to change wheels out for some I had. Whoever made the appointment shouldve known better. Likely wont go back.

I have never had a bad experience at a Tire Kingdom. They have tires to fit almost any vehicle, situation and budget.

Tire kingdom is the only ones I trust and take my car to. They are very honest and dont just try to sell you something you dont need. Thanks guys for your great service today?!!!!!

Amazing mechanics and service worth it

Outstanding Service!!!My husband was in a Hertz rental and stopped at the Firestone across the street they wanted to charge him to check tire pressure because light was on super rude so he drove over to Tire Kingdom across the street they have curbside service call the number they have you pull in the bay checked everything out and explained that all tire pressures were different thats why light was on he was in and out in like 5 mins didnt charge a dime and wished him a Happy Thanksgiving!!! Outstanding service you have won our business for all our personal and farm vehicles needs!!! Great Customer Service!!

I got a flare tire not too far from this place and it was right before closing and while I changed the tire they helped me out tremendously with a tire replacement right before closing and saved my road trip.

Always courteous and very knowledgeable on any problems Ive ever had

Great for oil change specials but beware the up charges. I needed front brake pads and was told that they wouldn’t do them unless I got a ton of unnecessary stuff done for $850. I left and my husband spent about an hour on the brakes and saved us $800. As a woman that wasn’t born yesterday, wasn’t buying it, but I’m sure they do well with their tactics.

Got me in and out quickly. They are very honest. Did a brake check for me and told me I didnt need brakes. Had been told by another establishment that I did.

Veteran discounts & excllent service.🤠👍⭐⭐⭐⭐⭐

Rotated tires really fast.

20 minutes in and out. Had a flat tire. Fixed in no time. Great customer service. Only place my husband and I take our vehicles to. Thank you so kindly

I want to thank this team for there help and loyalty!

Real nice people. Very helpful !

Mike and 2 other guys up front went out of their way to help me. He was even helpful when I needed to go elsewhere for my electrical problem. From the first time I called re: this issue, they understood within 2-3min what I was talking about and knew a likely cause; whereas calling the dealership was a nightmare of transfers, hangups, and having to RE-explain issues over & over because they talked over me when I tried to explain the issue in the first place!!TK has always been very knowledgeable and fair in my opinion. Ive been going for years; different vehicles, same great service. 👍🤓❤️

Very good *****

There customer service is excellent

Excellent personal. Todd was very helpful. Very knowledgeable. Great prices.

We were visiting in Ocala when we discovered a bolt in our tire a little after 5pm. We found Tire Kingdom online and made it there about 5:40. Ryan was incredibly helpful and was able to patch our tire for us.

Very good customer service. I watched a lady go through every employee about them being in her car with no mask that she followed each one. Looking from outside. She would have annoyed me but the guys were great.

Great customer service

So I just really want to give this shop a huge thank you!!! You guys are awesome!!! Thank you Eric a special thank you to that man for taking the time and making sure that my car was safe again!!! I am so thankful for you guys!!! I will definitely be doing future business with you guys!!! Hopefully not on terms of a warranty lol. But thank you again!!!

Clean facility and easy in and out location. Staff was undermanned, only 2 working the desk. They were busy with counter customers & phone customers. I was there to drop off my car for a 1:00pm on an appointment for a oil change. No one acknowledged me for the first 20 + minutes. Finally, I got the attention of one of the attendants to advise what I needed. He accepted my keys along with my note I provided on my car. I frequent this shop often & spend a lot of $$ here. I didnt recognize either one nor did they know me. Still someone should have acknowledged me when I walked in. Note: they did finish my job on time, but lost the paperwork & my keys with a remote. It took nearly an hour to find it in another vehicle in for repairs. These comments are shown just to advise how things can get when a national company lacks proper trained manpower to handle the workload.

Poor customer service and behavior. lack professionalism

Customer Service Outstanding

They seem very nice

Service was excellent.

I did not like their customer service at all. I had to unexpectedly purchase 2 tires and get an alignment, I paid $400 cash. It was an effort for them to tell me what the warranty was on the tires and the alignment, I was told its right there on the receipt. And apparently they were just too busy or just didnt care, because I had to put the donut tire back into the tire well, Im pretty sure that would be their job. I will never do business with this company again. Im done.

Great prices short wait time masks and sanatizer available to everyone plus A+ work and prices

Excellent service and everyone extremely helpful and professional.

Very helpful. Great waiting area

Great service!

Friendly..got new tires on daughters truck about 35 minutes after giving ok

Slow, over priced

I went to them for a simple oil change and it turned out be a mess.They broke apart and blamed it on my pervish oil change.the part had to be replaced. Then later that day I had oil leak. I called they say to bring it back and they would fix it.they did and blamed that on the part that had to be replaced. And they said i need a new battery.I did not.I will never go to a tire kingdom again.

Staff is friendly and helpful. Gladly replaced my tire under the road hazard warranty.

In and out in a jiffy.

Excellent service. The manager really goes out of his way to hu help and they work with you on price. Strongly recommend

We have been taking our trucks,cars, Porches, horse trailer for years. They have been great even when they had an oil issue with my car.I cant say enough about how good they have done for my wife and I. The manager is spot on and has been nothing but fantastic to me. Its what makes me come back. They get busy sometimes even when you make an appointment but who doesnt. Be patient and the men will fix anything. They really do care, and I always thank them. Great job Tire Kingdom!!

They are always great and helpful and are honest upfront about prices and dont pressure you. Great group of guys. Great place to have your car taken care of

They were polite but the service was extremely slow.

This place is a joke. Was having issues with lights dimming. Explained everything to them. They said I needed a new battery. A week later same exact thing happened. Terminals werent tightened. Now, I question did I really needed a battery? Or did someone just need to tighten stuff up. Ill be calling Corp Monday morning. This is unexceptable.

They won my business! Took me from Pep Boys. Honest, reliable, reasonable, no problems. I can really trust them, I can not trust people boysI was burned 3 times, bad deals, jobs not completed, price was higher than originally quoted

Great place to get quality work accomplished on a vehicle. Reliable place to buy tires and competitive prices. Could have better waiting area though. It is better to have a vehicle dropped off and pick it up when it is finished

Employees and service was great!

Great place with fantastic staff. They took the time to explain the differences between the tires that were available and what would best fit my budget. They also took the time to inspect my brakes and other equipment for free. Eric one of the managers was really friendly and made me feel like I was at home. The waiting area is nice and clean and there is a gas station right next door for quick refreshment. And if youre adventurous there is always the indulgence of the ice cream shop across the parking lot.

Fast friendly service every time Ive been at this location. Dependable, quality service at a good price. Highly recommend.

Polite worker answered my questions and set up appointment

Very good tire shop. I recommend them. Friendly honest staff. That did a good job.

Excellent,not only that but hearts too....best recommend tire shop in town....

Thank you Guys so much! I Manage the Midas on Archer Road in Gainesville and while traveling through Ocala I had a unexpected issue with my tires the service Manager was polite and had me back on the road in minutes. I thrive on good good customer service and overall professional courtesy and this tire kingdom went above and beyond I appreciate it more than you know!

Great service very pleasant to deal with.

Had a flat same time I was bringing family home from hospital the front desk man went above and beyond today thanks for great coustomer service I will use this location from now on

Honest. Fair prices. Seen immediately. Service Manager broke down each step needed to fix my struts prior to alignment. Going in for my first time, a single woman. I have unfortunately experienced Past Mechanics just doing unnecessary work to falsely inflate their bill. Not At Tire Kingdom! Im on my way for an alignment Today. FAIR Prices. Excellent Customer Service. They do Alot more than TIRES! Multiple Bays & high tech updated equipment.

The service personnel were friendly and got us right in the shop. I had a large nail in my tire, they were able to replace my tire quickly and get me back on the road. The waiting area was clean.

Amazing customer service any questions I had David answered for me and helped me out so much!

I went for a 2 tire balance. They had me in and out in 15 minutes and they checkedall 4 tires as a courtesy. Derek and Eric at the front desk were super Two very nice young men. I highly recommended this store.Richard

I was able to get my tired repaired in a very short time. The guys are professional.

Thanks for going the extra mile, yall made my day!😁

Great customer satisfaction, professional service.

Quick and Easy. These guys are very accommodating and easy to deal with. They also had the best prices on what I was looking for. I will use them again.

I had a slow leak in one of my tires. They took me in at the appointed time, took care of the problem and all was done in a timely, professional manner. I always have good experiences at my local Tire Kingdom.

Derek and Eric are great. They treat you right and are honest when it comes to the repairs I need on my vehicle.

These guys are awesome! I got a great deal on tires, but the best part was the personalities of the crew. The manager gave my 7 year old some safety glasses, took him into the shop, showed him around, and gave him some tire tools! Left a positive impression on him that will last a lifetime!

Fixed my tire, but drove my car over a curb and popped both front fenders Id just fixed the day before, refused to fix and no price break. Im NOT happy.

I was on the road and had an emergency with a tire. The reviews seemed OK so I ended up here. The staff was professional and courteous. They quickly diagnosed the problem, had it fixed in no time and I was back on my way after paying a $38 bill. No chicanery or hard sell on extras; just good efficient services. If I lived in Ocala I would do business with these folks.

Very knowledgeable technicians.

My wife and I are transplants from the northeast. We first went to Tire Kingdom 3 or 4 yrs ago because of the convenience. Unfortunately we discontinued using them because they were not very honest with my wife on subsequent visits.I swung by there Sunday April 9th to get some tires checked that we had bought previously. I walked in expecting the same shady guys. Not the case. Jerry Popp and crew were awesome...sincerely. Extremely professional and honest. They took care of my concerns promptly and listened to what I had to say.Because of the change in employees and because of Jerry, I feel secure sending my wife for maintenance on the car and for whatever else may be needed done.To whomever it may concern, you guys made the right choice bringing in a new crew. You guys won a customer back due to the professionalism, honesty and respect from all the guys I dealt with on Sunday morning.Thank you,Gary

Customer service on phone inquiries is awful. Placed on hold repeatedly. Hold time each time over 25 minutes without Employee returning to the call to answer my questions. I have been a customer of Tire Kingdom for years. This will likely end that relationship for me.

Helped us very quickly. Prices were a bit high but had to have new tires so no choice

Eric and his crew were great. Very friendly and helpful.

I was able to get taken care of quickly and they went above and beyond by re-securing my spare and packing away my jack kit.

Well done. Preputchased service. No questions at all. Made appointment. Speedy service... thanks!

This place is awesome people are very courteous they took me into the garage and appointed to each part that had a problem and I explained it to me and detail great bunch of guys that work here

Liars and thieves. And no they didnt fix my car, I took it to a REAL mechanic. I wouldnt allow them to work on my vehicle. They stole the BRAND NEW battery that we specifically made another trip up there to deliver and said it was bad. Then after I chewed Eric out on the phone, he called my cell phone back to start another argument with me. I told him if he called my phone again I would call the police. Worst place to do business with! By the way, got a great REPUTABLE mechanic with an estimate 2500 dollars cheaper & hes going to check to make sure if their estimate was even true.

Had my tires in stock. Friendly bunch of guys working the front counter. Decent prices, decent wait time.

Eric and the team really went above and beyond to get me in, I needed an emergency oil change and they were able to squeeze me in. Thanks tire kingdom!!!

They do a good job here and are honest

Thank you for all your help. Yall are the best.

Even after 2 years I am very happy with the service I have received at this store. 5 different vehicles have all been serviced and friends and neighbors are following me there...What ever youre doing...DONT CHANGE A THING!!!...they have a GREAT GROUP at this location. Its nice to know I have a place to goAarrr!

Staff is a joke. wife had a blowout an hour from home and towards the end of the day, calls this place and the guy on the phone says yeah no problem, bring it in and we will take care of you. not the case. toe truck comes, drive to tire kingdom only for the same guy she talked to to come out and say, hope you didnt want that done tonight. ARE YOU KIDDING ME???? Will never go to a tire kingdom or Goodyear for that matter. An absolute joke.

Nice customer service. I will stop by again.

Superb customer service! Grateful to have them taking care of my vehicle

Great place, fast service, fair prices. The staff was very friendly and they had a nice, clean waiting room, (the last place we used had a horrible waiting room)

They are very pleasant to work with

I came to this Tire Kingdom just to get a wheel alignment, what I got was a 5 page report of things that they said needed repaired, cv axles, shocks, ball joints, brakes, steering box, radiator etc, etc, over 6 thousand dollars!!!!! They seemed a little lost for words when i told them almost all of these items were replaced 3 years earlier! I have been a long time customer, 20+ years, it seems most of the big chain service centers are running this con game now. I wont go back!! The rule to remember is, ( if it aint broke, dont fix it) dont fall for these unethical business practices.

Quick slot for an oil change . Comfortable lobby area, pleasant staff and no pressure added sales

Very nice people 😌