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Scott Cameron - State Farm Insurance Agent
5355 SW College Rd, Ocala, FL 34474, United States
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Scott Cameron - State Farm Insurance Agent

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Ma
Review №1

Sean Warwick did an awesome job!People skills are the number one characteristic of Sean Warwick. Sean is able to communicate exactly what was needed for our insurance needs. We were only going to change our car insurance but he sent us information that convinced us to move our home and RV. Sean has the ability to listen and to understand what are needs were and a better rate.Sean took care of everything. He made it quick, easy and affordable.We look forward to working with Sean for years to come.

Bi
Review №2

Purchased an insurance for 3 cars they sent me an email with the price 421 a month for 6 months but i never paid less than 598 up to 650 a month since may. called to get it resolved but they wont. so take your bizz somewhere else was their answer basically

Le
Review №3

Dessiree was most helpful and professional. She carefully explained all the options including cost and let us choose with no pressure. This is a great team with great rates! We most highly recommend you come see Dessiree!

Di
Review №4

Thrilled with Scott Cameron State Farm and employees. Mallory was super helpful getting my policies updated to fully protect my vehicle, home and assets. She also helped me with a new referral for multiple insurance products with better coverage and lower rates than their prior coverage with Progressive! Caring and compassionate employees. Awesome insurance company! Highly recommended!

An
Review №5

The best agent we ever had,the staff was also great,great job thank you

Mi
Review №6

I had the pleasure and good fortune of working with Dessiree Acosta to evaluate and assess my insurance needs after not paying much attention to them for three years. Dessiree is a consummate professional who exhibits high levels of product knowledge as well as acumen and expertise in the labyrinth of insurance. Obviously an active listener, she presented several options in the context of expert recommendations rather than aggressive sales tactics. Moreover, her responses were unfailingly pleasant and insightful. I highly recommend Dessiree and the Scott Cameron Insurance Agency. I left with a sense of accomplishment and feeling secure about the insurance products I selected based on Dessirees recommendations.

Wi
Review №7

Weve been State Farm members for over a decade with no issues. In fact, if you had asked me to write a review 6 months ago, it would have been 5 stars.In the last few months, that changed. Weve experienced unexplainable price increases. Weve experienced jaw-dropping mistakes. Weve experienced over-promising and under-delivering.Here are a few of the situations weve gone through (JUST IN THE LAST FEW MONTHS):1. We opted to do their flood insurance and roll it into a bundle deal with everything else. It was a bit more expensive than what we were paying elsewhere, but covered more and were in a flood plane. They told us they would take care of everything -- from cancelling the other service and getting the new one started. Well, the older one was cancelled, but the new policy was never started. We didnt find out until the bank contacted us with a threatening letter about requirement flood insurance. Only when we called Scott Camerons office to see what happened did we find out they dropped the ball. We promptly cancelled that policy with State Farm and returned to the older carrier.2. Weve made a couple of vehicle changes as of late (new motorcycle, sold two cars, bought a truck). How is it that the car insurance for the truck and the remaining car go up almost EXACTLY the same as the car insurance for the car that was sold? We understand that prices go up, but how suspicious they only went up when the other car was sold and taken off our policy. Scott Camerons team needs to make their dollar one way or another.3. No one at State Farm seems to know how Scott Camerons office is charging their customers. This most recent bill we received was over $100 more expensive than the last one. Keep in mind, this was AFTER we dropped one of the vehicles. When we found this taken out of our bank account, it was already 10pm at night. We get it, Scott Camerons office is closed. We called the Customer Service line for State Farm and were connected with a general service rep. He looked at the bill AND HE ALSO COULDNT EXPLAIN WHY OUR BILL WAS INCREASED. No itemized list, no figures that can give rates. Is billing a secret?4. Speaking of flood insurance, we were told they mailed us a check (totaling over $1000) months ago. Where is it? No updates, no tracking, no request to stop by the office to pick it up? Scott, you can check your account to verify it wasnt cashed.At this stage, there are only a few possibilities for whats been going on. How can we have a great experience for over a decade and then suddenly things go so far south so quickly?I believe our long-existing account was either passed to an inexperienced/unqualified/shiesty representative who is trying to take advantage of our bank account, or Scott Camerons office has always done this to customers and were only now seeing it with the changes to the account. Both are equally terrifying and infuriating.But heres why Im leaving this review in the first place. With all of this, we could have resolved issues with an itemized list, or a call notifiying us of changes. You dont increase a bill by THAT MUCH and not leave a paper trail explaining why. We called the corporate office and they had no clue to the reason why our bill went up.Thats bad business. Thats shady and disgusting.Well be calling later today to have them resolve these outstanding issues. But at this stage, were done. I honestly dont know what could be done to save our account and stop us from leaving, but well be shopping elsewhere and telling the tale of Scott Camerons fall from grace for years to come to everyone we know. Its thin ice at this point.Scott, youll be hearing from us.

Je
Review №8

Sean is an amazing agent! He can help and answer all of your questions!

Je
Review №9

Michael Fernland is the guy who helped me out setting my auto insurance up, and He did a great job.He was professional, well informed, and could tell he cared about what he was doing.Glad I chose this Agency

Le
Review №10

Very nice people. They greet yoy and ask yoy if you would like soda, water, or coffee. And they know who you are when you walk in the door.

Le
Review №11

These guys are the best... I guarantee you if you go there you will save some money I saved about $60 a month. My friend just went there and save $250 a year. Tell Leo

IS
Review №12

Easy Pease. Transfered Insurance from NJ >Florida. No extra cost on our end. Agent made smooth and quick.

Ju
Review №13

Was fishing for some better prices and Dessiree Arosta helps me out from Day 1. Making sure I knew everything about my policy and why. She was very patient and sweet. I was not scared to ask any questions, and she always answered them warmly. Great gal

LL
Review №14

Just purchased new car insurance for my first truck today!! Ms Acosta was wonderful help over the phone and in person. She’s genuine, cares about her customers, and wants the best for them!

Sa
Review №15

I had the pleasure of working with Michael Fernland for my insurance needs. He was very knowledgeable and professional. He took the time to answer my many questions. He asked me several qualifying questions to provide me with exactly what I needed. I highly recommend Michael.

je
Review №16

Best insurance agent Ive ever had

Re
Review №17

I want to let people know that Scott Cameron State Farm is a great place to get insurance at. I worked with 2 great men. One is Sean Warwick he started my insurance and did a fantastic job making it easy to get. I went back and spoke to Michael Fernland and went over some good points to better my insurance and did a fantastic job also. If you ever need insurance go ask for them. Great job guys. Thanks for the help.

Ra
Review №18

I talked to Sean Warwick. Came in to talk about homeowners insurance for a new home i am closing on. He explained to me the prowess of state farm at claim time which really resonated with me. He also mentioned state farm had a rate decrease on their auto insurance policies! I was in and out with homeowners insurance and auto insurance in about an hour tops! Great guy to work with i would highly recommend.

A.
Review №19

I spoke with diseree Acosta she quoted me an update on my automobile insurance very helpful answered my questions. Very satisfied with professionalism and service.

Be
Review №20

Sean is the best insurance guy to work with! If you ever need to get the best deal for your insurance needs he is patient, polite, and knows his information very well! He took the time to go through our policy step by step and gave us the best deal with the coverage we want and need. If you are looking for insurance go to Scott Cameron insurance and ask for Sean!

Jo
Review №21

Sean did a nice job explaining the coverage for home and auto insurance. We were glad the office was open and we could sit with an agent and compare our current policies with State Farm. We decided to go with State Farm. We also enjoyed the cookout they were having that day.

Un
Review №22

I’ve been working with Scott Cameron’s Office and most recently Michael Fernland. Very Helpful, Saved me over a $100 per month Per vehicle on my Commercial Auto Policy. Great Customer Service, Thanks for everything!

No
Review №23

I recently encountered issues with my homeowners insurance. I contacted Scott Cameron, State Farm Insurance. I had the pleasure meeting with Mike Fernland. He was very knowledgeable and took an exceptional amount of time explaining insurance coverage and cost. By the end of our 2 hour meeting I had a new homeowners and automobile policy. I cant thank Mike enough for all of his help and guidance with insurance needs. I will be referring all my friends and family to state farm and Mike Fernland!

Le
Review №24

State Farm has some very dedicated and courteous staff who patiently walks clients through the home insurance process. I would recommend them to anyone seeking home and/or auto coverage.

Le
Review №25

Amazing Service and support especially during the process of a claim. Thank You!🙏

Al
Review №26

Donna Gonzalez could not have been more helpful in obtaining the loan for our new home in Ocala, Florida. Any time we had a question or concern she was able to explain everything thoroughly and completely. If we called she almost always answered on the first ring or called back soon after receiving a voice mail message. She also answered emails right away. We never had to wait very long at all for a response. She took us smoothly through each step of the process and told us what to expect next. We could not be more pleased with State Farm and Donna Gonzalez. Great work, Donna!

Jo
Review №27

Bought Renters insurance from Sean Warwick. Great guy and highly knowledgeable about his product. He got me a great deal as well. Look forward to working with him more in the future.

Ma
Review №28

Sean... excellent sales rep

Ri
Review №29

Michael Fernland was very helpful in keeping me on track in getting my home insurance. I appreciate his help and professionalism!

Jo
Review №30

Sean Warwick was very helpful in explaining all my options with my car insurance. Result was that I got a better option with State Farm and was glad to give Sean my business.

Li
Review №31

Sean Warwick was awesome to work with. Got a better deal than my old policy. Sean explained everything very clearly. Very patient with all my questions.

Ju
Review №32

Had a great experience with Michael Fernland. He explained everything in a way I was able to understand. And answered all of my questions and concerns. Was definitely a personal experience and not like he wanted to up sell me. Appreciate all his help. 😊

BR
Review №33

I started my teenage years as a State Farm policy holder. I never had a problem with them. My husband convinced me to change ins agencies a few times and we wound up back with State Farm. We have been with this State Farm branch for 7 months and every time I call or go in the office the agents and receptionists are beyond exceptional. I have already suggested to a few friends and acquaintances to switch their current providers and go with State Farm, especially this Branch.

Ma
Review №34

The young girl at the front desk was wonder full She help me and kept asking if I needed anything

Er
Review №35

Great company! Better coverage for less money, what more could you ask for! Mr. Fernland answered all of my questions, got my auto insurance up and running, and educated me on so much more. Highly recommend for all of your insurance needs.

Da
Review №36

I really want to thank Desiree and Mr. Bones!! I just switched my car insurance back to State Farm after a few years away with another company. Mr. Bones was so very patient with me, and explained each and every coverage very clearly to me in a way that I was able to understand just what I was needing and how much it was gonna cost me without trying to pressure me in any way towards something I didnt need. I am very happy with my policy and the fact that it is better than what I had from another company, and is costing me less!! Thank you Mr. Bones!!

N
Review №37

I have been with State Farm since I was a teenager, was totally happy with my Virginia agent then I moved to Florida my Va agent located this Florida agent, over the past 22 months I was not not “ feeling it”, repeated calls to up sell, so annoying, calls to “remind” me my payment will be due in March or Sept,I already know this, it’s been this way for 10+ yrs.1 month ago 07/2019 I requested a transfer to another agent, which I had already spoken too, nothing was done to transfer my account, I called the new agent to make sure they got my file... I was told nothing received, 2 weeks ago I called this agents office told them I requested this transfer, I was told she had to send an email to Agent himself so he choose to allow me to leave, ALLOW ME TO LEAVE? I said.well to cut a very long story short, I was advised to reach out to State Farm “after hours” to file a formal transfer, I am not OWNED by any insurance agent, but if you choose to be, it’s on you, I have been with State Farm for 35+ years, hope to be for another 35+ yrs, with my new agent. No business owns you or I.

Ca
Review №38

Our personal experience was with Representative Donna Gonzalez. She was not only professional but also compassionate. She directed us in the right direction with her knowledge to help us with our questions. She is an asset to State Farm Insurance and I would recommend her highly.

Ja
Review №39

I have had State Farm Insurance for over 50 years and this is the best agency I have ever dealt with. The honestly care that you are being taken care of and receiving the best service for your money. I first met with Michael Fernland who reviewed my policies to see if I had any gaps and if I had any coverages that I really didnt need. He found both. He then had me set with Leslie Ravenscroft who took me on a deep dive on my policies to clean up and ensure that I was getting the most coverage for the least cost. During this review both Michael and Leslie question the interest rate on the loan that I had gotten from the dealership when I purchased the car. The dealership had made a production that they were working with multiple lenders to get me the lowest interest rate. That is when I discovered I was missing the loan papers from the dealership. I called them and told them they were missing from my packet and I was coming by to get them. The rate the dealership had gotten me was 7.47% Leslie got on line with State Farm Bank and got me a rate of 3.59% me just short of $2000.00 over the life of the loan. I could go on and on but if this doesn’t give you a flavor for the integrity of this dealership I don’t believe you’ve been reading what I have been writing. “The Best I have ever dealt with!”

Pa
Review №40

This office is the most professional and helpful that we have dealt with in the last five years in Florida. They answer all my questions and have returned my phone calls in a reasonable amount of time. I would like to mention Will and Michelle, as they have been very helpful in us changing all our insurance to State Farm. I recommend this agency highly.

Ma
Review №41

I am state farm offices with Mr. BONES. and he has gone above and beyond the call of duty with helping me on how to improve my insurance at state farm. And has also collected all my information to make sure my payments are where they should be. And I do appreciate his help as well as the other staff who got me drink as I waited.

Jo
Review №42

My wife and I just met with Misty Johnson, one of the reps in Scott Camerons office. She was a dynamo. She reviewed the information on our auto account and saw some problems. She fixed the problems, and then starting crunching the numbers to give us options along with the costs. She answered each of our questions with cover-to-cover details. Shes a great reflection on this office. I highly recommend this insurance agency because of her.

S
Review №43

Great company to deal with.

Ri
Review №44

Very helpful and friendly competent service!

Au
Review №45

Will Cothron with Scott Cameron State Farm was very helpful in finding the right coverage for the right price on my personal vehicle and 2 business vehicles. Would highly recommend to anyone looking for auto insurance quotes.

Ly
Review №46

Meet with Michael Fernland yesterday was very pleased with his professionalism, and manner, was very interested in doing the best for me and my husband. Office was very pleasant to visit. Thank you Mike see you soon.

Ma
Review №47

Friendly and knowledgable staff!

Sh
Review №48

My husband and I like that Scott Cameron State Farm Agency is a full service agency. Scott and his employees are quick to respond to questions we have and do an excellent job of keeping us informed of new products available, workshops/seminars, and any changes that may need to be made to our policies. Phones are always answered, everyone is courteous and if we do need to leave a message that requires a return call we hear from them promptly. No waiting, no wondering, no need for us to call back! Unfortunately we had an accident and Scott and the State Farm team were on the spot to provide advice and help that we needed. We are very pleased with this agency.

Sa
Review №49

Had a mishap with my new car backing out of my driveway with a person who was parked behind me on a private road improperly.State Farm and the Scott Cameron agency handled everything and the process was seamless. Thank you for taking care of me!!

Al
Review №50

This company saved me a lot of money with great coverage. When I went into the office Mr. Bones helped me with all my insurance problems. I hope to keep doing business this company.

An
Review №51

I think these are some of most professional people I have ever dealt with.As soon as you stepped through thier door, someone recognizes you.Mr. Bones was extremely helpful and I hope in this system we have more like himThanks State FarmThanks mr.Bones

Ga
Review №52

Will Cothran and the team at Scott Cameron State Farm are great. Best auto coverage at a great price.

Ma
Review №53

We moved to Ocala in March 2019 and purchased homeowner insurance from Scott Cameron - State Farm. He was very nice in explaining things and gave his recommendation on what coverage he thought would be appropriate, which with this being my first home purchase, it can be overwhelming. It was a very good experience,A few days ago, my auto insurance policy was coming due with another major company. I decided to try State Farm again for this and keep my insurances together if possible. This was even a better experience than the first dealing with this agency.First, I would not go with a no name company as I wanted to make sure it was a stable company. I made sure that the coverage was the same with both, which it was. The policy quoted was about 35% less than the company I was with previously for 8 years with no tickets or accidents.Second, the agent that helped me, Dessiree, could not have been any nicer and knowledgeable, She explained everything in detail, answered any question that I had and spent all the time I needed. She was not like a salesperson, it was like talking to a friend. I cannot say how pleasant she was to talk to and made this whole experience a pleasure. If anyone is interested in insurance, you will not go wrong with this office and ask for Dessiree and you will see how helpful she is,Great work Scott and Dessiree, you are both an asset to the firm and your clients appreciate all your help with our concerns !!!

Te
Review №54

Everyone at this location is great! Very friendly and welcoming environment.

Je
Review №55

My Mother and I visited Scott Camerons State Farm office today to have some papers notorized. Deanna C. ( I believe that is her name) helped us. She was the most polite, cheerful, helpful, and patient person. She is without a doubt an asset to your company! Service like hers is why Ive been with State Farm for 27+ years!

Sy
Review №56

Great job meeting Michael Fernland and his explanation of coverage. This is an office I will enjoy going to.

Ka
Review №57

Very happy with this State Farm Agent. Just moved here from WA state, and have a new auto and homeowners policy with this local agency.

Jo
Review №58

Went in to update my information, staff was friendly and helpful. This has been my agent since I moved here in 2005 and they have always been great.

Ke
Review №59

Everyone at office was friendly and helpful.

Su
Review №60

Sean was very professional andmade certain I understood everything about my policy.

Ei
Review №61

Mr. Bones was great. More coverage less pay

Jo
Review №62

Very disappointed with the call I made to State Farm today. I understand confusion within a phone call when a situation may be stated unclearly, but laughing at a request? Really? Thats about the most unprofessional thing that Ive ever had happen to me. Diane was the first agent to pick up the phone, but she was unable to understand what I was asking for; so, she transferred the phone call to an agent named Michelle who also was confused and had a slight attitude with me before ultimately laughing at my request. I appreciate the agent named Will who takes care of me and my wife when I have questions. Very frustrated today.

Do
Review №63

I have been with state farm for years. Moved to Ocala from another state and Will helped the transition of insurance and all necessary paperwork transfer professionally and proficiently. Extremely friendly office and very patient as I was unsure of making Ocala permanent. Thank you.

Ma
Review №64

This is were I have insurance. They are great people. But now my insurance is doubled in the last year.

Do
Review №65

Great experience! Everyone was friendly and helpful, especially Mr. Bones!

So
Review №66

Great service

Br
Review №67

Purchased my first car and Michael Ferland made the whole process of getting it insured, easy for me. He was patient and put me at ease in that already anxious, exciting and nervous process

Vi
Review №68

Did not inform me of lower rates, for which I qualified it would have given me a $450. Discount.

Li
Review №69

Like being with family. Took the time to not only clearly and fully explain things but also took the time to relate and relay unrelated non insurance life experiences to comfort in a difficult time. Very genuine.

Ma
Review №70

They have given me the worst customer experience of any company I have ever dealt with. I filed a claim two months ago and at this time they have not even started the repair. The reason for the delay is I am still waiting for State Farm to finalize the paperwork for the repair, two months later. I have reached out to State Farm no less than sixty times and spent no less than five hours on hold in the two months since I filed the claim. The content of every call is them denying any responsibility for the delay, but promising it will be settled shortly. It is two months later and no such progress has been made. I have been a customer of State Farm for over fourteen years, and I havent had a major claim in ten years. I am out of pocket over $2,000 in rental car charges because I made the mistake of dealing with State Farm. I am considering going to their office and ripping my arm off to guarantee I have something to throw at them. This is my opinion of State Farm.

Li
Review №71

The staff is friendly and very product knowledgeable.

To
Review №72

HAD Statefarm for years until just recently when my daughter was rear ended (she wasnt at fault and it was a very minor fendor bender) and then suddenly they raised our premiums right at 200%! We didnt even file a claim because there was literally just a few scuffs on my wifes SUV but I guess the other person did... whats worse is you lost a loyal customer who have always had multiple lines through you guys-not just cars, but home owners, boats, ect...*update* just called your office to discuss this but I was told you are out. I did in fact have a policy through your office so please dont insult my intelligence. We transferred a policy to you from another state a few months ago. Also, the name you see here is my internet name, not my real name. All the information I presented in the review are very fair and accurate. Now that you have felt it was a wise idea to try to call me out and make it sound like I am a liar, I now feel it a wise idea for me to share this review on other sites. Your staff has my number. Feel free to call anytime.

pa
Review №73

Since Ive moved to Ocala have gone to this State Farm office and Scott has always been a very good person to help me with things I needed especially when I was trying to get insurance with that Obamacare and the people and ObamaCare was telling me that I had to pay $550 a month to get insurance when Scott did it he said no thats what the insurance is going to pay you to have the insurance so he helped me get insurance for health insurance theyre wonderful people

St
Review №74

Always there when you need them

Jo
Review №75

Micheal Bones was great at helping me

Jo
Review №76

Overall always treated with respect my sinkhole on my property was taken care of immediately and I still am a customer with mr. Scott

As
Review №77

Scott Camerons office is wonderful, they have been very helpful in obtaining health insurance for my husband and I.

Ja
Review №78

Mr. Bones did.a great.job helping me.

De
Review №79

Great office staff and agents!

Ru
Review №80

Excellent customer service by Leslie

La
Review №81

We like them a lot. Real people.

Ju
Review №82

Good customer service

Ni
Review №83

Always excellent service!

Se
Review №84

Moises is awesome

Co
Review №85

The people are nice!

Pa
Review №86

Nice place good people

Fr
Review №87

Very helpful!

Ke
Review №88

Great service

Bo
Review №89

Great

Lu
Review №90

The best price and service. Jomar is very attentive, as good or better than Jake

Information
48 Photos
90 Comments
4.7 Rating
  • Address:5355 SW College Rd, Ocala, FL 34474, United States
  • Site:http://scottjcameron.com/
  • Phone:+1 352-861-2266
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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