At Ace cash express at fruitvale and international, All the employees are very helpful. I came in, just had to wait quite awhile because the Young lady working was by herself and had a long line and it was just a busy morning. Even though Lorena new it was busy appreciating us by waiting in line she was sweet and very helpful.

Great place to bring your business

My experience with Albertino at this location on International and Fruitvale is always so pleasant, he is very nice, professional very helpful

They are team players and they know how to talk to the customers

Mariana and Albertino Were a Great Help and Very Helpful During Our Transaction, l Will Be Back the Next Time I Need Ace Services.

Very helpful and the staff was really nice

The worker Alondra is always very helpful when I see her. Very professional and polite

Cashier was very helpful and friendly when I arrived I believe her name was Alondra,but she had very good customer service and helped me cash my checks.

I walked in, no line, very clean and I had the pleasure of having Tino as my cashier- wonderful customer service!!!!...He is at the Fruitcake lacation❤️

Keep up the good work

I went in today to get a money order and the girl training i believe her name was lizzie p. she helped me and was sweet. she was patient with me since i am elderly. her manager albertino was great with helping her train.

Good customer service by Lizzie in training very friendly and helpful. Got what I needed done quickly and easily.

Because the people were very friendly with me and showed me much respect and kindness

Easy and very convenient and also very close and near to where I live and the people are very very nice and the office is very clean

I went into the store to pay my comcast bill the person who helped me was Liz A she was really nice and friendly the service was fast and quick I was in and out they also told me about other services they offer I will be coming backI feel like I made a new friend with her

Today i visited the ace, and in particular, tiara, a recent hire @ the fruitvale location. ive frequently called ace my bank in jest...but today tiara was so much better than any bank ! ive been a member since 2003 & i hope to be always greeted & assisted by such folks ---thank you

I loved how da teller helped me n was so polite n respectful her name was LIZ. A she deserve a raise

Your associate was great she was super friendly and helpful, but I thought it was a bit expensive to cash a check

Can into the store 10/28/2020 the service was great and the employees were great as well Mr.Albertin was very professional

Albertino. is. great. and. fast. he. always. have. great. attitude., 😇👍even though. he. dont. like. rain,, 👌👍

Great customer service very kind people easy process

The male worker that helped me was very professional and helpful.

ACE has never let me down Albertino and other staff have weathered the vagaries of socio pitiful upheaval and have been able to service the diverse clientele. More ACE locations since possible. James Waldrop

I love this location its always clean and they do a wonderful job at keeping wait time low and they are always kind

I was sent an approval and acceptance for a short term, very low amount loan at 100 dollars. I contacted Ace for more info on how I would process the request and ultimately accept the offer and was told that I was basically crazy and that my loan offer is non existant. I have the emails and actual letters from the mail stating I was able to accept this loan but apparently they mean nothing

The people here are very friendly. When you come into the store they always say Welcome to Ace Express. They are really helpful and even when it is busy they are very polite. This is rare to find in the service industry these days. I go here often and they are very consistent with this level of service.

They know what theyre doing and are helpful when someone requires things to be explained to them.

Cashier Alondra was very professional

Darlene and Albertino are great the staff is also friendly and helpful this location is awesome

The neighborhood is sketchy. Beware of surroundings. But the workers there have always been nice and helpful. They count money and work on the computers fast, which is a plus.

The cashier is so professional. Forgot her name but she help me . Thank you.

They hardly answer the phone... But when they do their service is just ok.

You guys offer an important service and a personal loans are important to people myself included

I have been cashing checks for 20 years with Ace. always fast and friendly service. I can always count on Ace to process my transaction even after most banks are closed.

Great Place & Very Very Nice People & Enjoy Dealing & Doing Business With This Company.

Probably the rudest people Ive ever encountered. Wish I could rate 0 stars since thats what they really deserve. The chunkier Hispanic woman that works here ought to find a new job because clearly she isnt happy working here with that attitude. Pathetic ladies & gentleman!

Hire people who knows basic math skills

I was in and out with no problem

Because its a friendly admosphere,where business is taken care of promply

Wait time is acceptable, customer service is very good and the number of different services provided here make this place a convenient stop. DMV renewals, pay your PG&E bills, wire money or take out a payday loan, etc.

Good customer service

In and out under 10 minutes

Shady. Will not discuss their rates over the phone.

Nothing

Nice services

Close today

There is a boy who is very kind, cute and always takes good care of himself 👍🏼👍🏼👍🏼