They have 2 people working on a Friday. Extremely slow service and it is dirty AF in this location. The fact that their air registers are caked with grime and dirt is a problem. Only came here because B of A on college is closed due to flooding and needed a money order. I will never be back here. If you dont have pride in the asthethetics of your business and obviously dont give AF about what your employees or customers are breathing, I dont give AF about ever coming back here.Edit: so that was written while standing in line for 30 minutes. The 2 ladies working there today were very nice although they were slammed... adding a star just for the good customer service by the staff working today. But the management should be ashamed to have them sitting there inhaling all that bs from the vents.

Real bad service for disable people. The wait time is terrible and theres no chair for a disable person to sit who have standing limitations. The clerks are very very very slow in expediting customer service.

Line was long. Need to have patience.

Super long lines, super slow cashiers pretty much sums this place up. In addition to that they charge 5% for money orders if using a debit card! Pretty rediculous imo... Ill never go back, BTW, there is a post office across the street that charges $1.50...

Apparently they have changed to a cash ONLY but Do Not have any posted signs. I wasted 10 min in line to find out they are now Cash Only. Plus there were 4 staff, 1 security and 3 staff Not assisting customers as the line grows out the door

The person working the phone at 8:39 on the 26th of August 2020 should not be employed there. She was rude, disrespectful, short & hung up in my face twice before I could even ask a question. How is it my fault that 7 of your locations didn’t have $3,000 to handle my transfer? I simply wanted to know if this establishment could handle the transaction. Instead I was bombarded by pure disrespect and unprofessional behavior. As long as she is employed there I will be earning friends and associates to do business elsewhere.

Opened a loan in March, paid it in April when I cashed my stimulus check and am still getting harassed by collection agencies saying I didnt pay my loan. I called the store with no answer and corporate didnt help so now I got the BBB involved and am suing. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!! THEY ARE KNOWN FOR LOAN FRAUD AND CREDIT SCAMS!!!!!

Although more staff would be great, the folks are helpful and friendly. Great location too.

The onlyvreason I am even giving 1 star is because negative stars are not available. This place is horrible. 8 people in line, 5 people behind the glass. 4 employees are playing around and being very loud, one person very slowly taking customers while loudly making sure she was part of the cool kids by laughing obnoxiously loud and for far too long. After waiting in line for 30 minutes, spent another 30 minutes at the window while the girl was doing, who knows what.. Then I am told my customer declined the check they JUST wrote. My customer called me while I was still there and told me they approved it. The cashier completely lied to me. Not going here again.

Eek! Methinks not. Specifically, Im recommending not to do business with this place. Sometimes, you are limited to options and you cant decide who to work with. For those of you that have a choice, choose wisely. (not this place)If this is your only option, be prepared to deal with what it comes with:-Long wait (phone, & in-person)-Rude staff (not in the store, but in corporate office)-Unprofessionalism all aroundPersonally, Ive had better experience with Money Mart or Check N Go.Thanks, just my humble opinion.N

Usually my experience here isnt memorable and thats a good thing. Whats night the manager was Snappy and rude for no reason. Ive been coming here for about 10 years it really just was uncalled for. I understand I work in service but I just cant see myself behaving that way under any circumstances really. Other than that a clean well-run and efficient location for these kind of services.

EXCELLENT & THE BEST EXPERIENCE. ALL CUSTOMER SERVICE REPS ARE KNOWLEDGEABLE & SHOWS THEY REALLY LIKE THEIR JOBS. THIS IS MY PREFERRED FINANCIAL BUSINESS TO GO TO & I LIVE IN THE EAST. EVEN WHEN I AM NOT MOBILE MYSELF, I WILL GET A RIDE JUST TO GO TO THIS BRANCH. THANK YOU

Super slow. Hated this location period. Terrible customer service. Just downright raggedy. You have to be really desperate to come here. 🤦🏾

Yes the tellers and manager Jazz are very nice, helpful, but the organization thats in place to service people is so slow i mean slooow, in my day I was in customer service, my job was to service quickly its not the workers its the system. -Online service to apply for payday loans is the best Ace ck. cashing has it already, so smooth

Very unprofestional service. Bad attitude toward coustmer. I will never recommend this place to anyone since they dont have the standards of western union. Txs

Nice people but be prepared to stand in line for about 30 mins. Super slow business 😪😑

I give them 2 stars because Im really a nice guy.

Representatives not paying attention to details causing problems for my daughter to pick up money from W/U needed for my granddaughter in Georgia. 2 days now no $

Google search has hours of operation on Saturday til 9pm but they close at 6. Waste of people’s time. Fix your hours! Or answer the phone! Cuz someone was still in there when I walked up to the door at 8pm.

Ive been doing business here every 2 weeks for the last five years. The staff has never been rude to me even when guests are being rude to them. Ive seen them get spat at, cursed out, and threatened physically. Ive never seen them take it out on guests.

The lady at the window is rude to customers for no apparent reason. Gets work done fast, just wish she was nicer.

Update: went to a different location was in and out in less than five minutes, rep was courteous, polite, and reminded me why I deal with this company. The trainer should go teach the ones at the Telegraph location how its done, especially Websters ass! :-)This is the tackiest California Check Cashing in my opinion. Everyone working there look like they came from a crackhouse, very ghetto, and apparently ignorant to what real customer service is. Went to cash a check, theres always a wait here, they move super slow, a d are always having side conversations. Like theres a type they place here probably on purpose. I got a little Webster looking chick who tried to be sarcastic about clarifying something she said. Whatever, no biggie it wasnt relevant enough for the sarcasm,and theres other places to go to get this done. So my problem started when I ask for my check and I.D back and she still tried to keep the transaction going. Then her manager comes over to encourage it, like lets her rep argue with me while shes standing there. Whatever. Everybodys bad behind bullet proof glass but Id be mad to making your wages. And working in that environment.

UPDATE: it looks like google fixed the hours on this site. yay!the stars arent an indication of poor customer service or anything. i really just wanted people to know that the store hours that google is listing are incorrect.the correct hours are:Monday through Friday 8am - 9pmsaturday 9am - 8pm,sunday 9am - 7pmso that nobody rushes down there to find them closed like i did.

If there was below one star i would’ve given them

Slow service

Great Customer service and a lot of patience...

I like this location. Its close to home and theres always parking. They can be slow at times....however its the same wait as if you were at a bank.

We need more employees.

Poor customer service

Friendly and fast

Avoid.

Very good