Ms. Kay was absolutely amazing! I am pregnant and have been struggling with dandruff. She gave me the most incredible hour long treatment and my hair has never been cleaner, bouncier, or shinier. I can finally see my scalp and she taught me so much about preventing the issue from happening again. Highly recommend!!
My first experience at Salon Mizu was amazing! I have very thick hair and wanted a long layered cut. Kay did an amazing and flawless job! This might be the best hair salon experience I’ve ever had in the Newport News area.All the employees were very friendly and everyone worked as a team. I can’t wait to schedule my next visit!
The customer service is outstanding!! I had to last minute cancel two appointments because I wasn’t feeling my best. They were understanding and had all the well wishes for me. Rachel was the wonderful hair magician who did some magic on my tresses. She made sure I was comfortable the entire time and we had great conversation. Thank you Rachel ❤️Thank you Salon Mizu!!
This salon is so professional and perfect!! Ms. Kay Youn’s techniques and specialities are one of a kind, and cannot be found anywhere else! My hair turned out perfect (like pintrest perfect) & i am so satisfied with the service and quality of this salon! Recommending this place to all my friends and family!! I am OBSESSED w my hair :)
Beautiful salon, very knowledgeable and great customer service. Will definitely be back!
THE BEST SERVICE & PEOPLE! I came in today in dire need of fixing a bad highlight from the previous day from another salon. I called everywhere and nobody had a same day availability, but I told Rachel my issue, she put me on hold & came back saying to come in in 30mins 🙌🏼🙌🏼 Went in and showed them my “mess” & from there they just welcomed me with loving arms. I felt like I was talking with family. Their confidence and teamwork in fixing my hair put confidence in me! And it showed in the end! I left with gorgeous colored, flowing locks! I almost didn’t even want to leave cuz their personalities are so addicting 💕 I found my permanent hair spot....as long as I’m in the area!
I went for the first time today and was so impressed with the friendliness, warmth, and professionalism of Kay and her staff. They were also very kind to my waiting 12-year-old daughter. Kay did an outstanding job on my hair. What a wonderful experience, all around!
Very overpriced services do not recommend. Can get similar or better results elsewhere for much cheaper.
I love Kay and her staff! Everyone is so friendly and professional! I am always pleased with my hair when I visit the salon!!
All the workers were so sweet and they did such an amazing job!
The staff Kay and Rachel are beyond wonderful they are so caring with my wife, and her hair is always amazing! If I could I would give them more than 5 stars.
Watching your daughter, at the age of 15, find out she has Alopecia Areata is very hard. We tried everything from prescriptions, topicals, shots etc. trying to keep her from losing her hair. There is no cure, so it is something that she has to live with. It became a little easier when we met Kay and Rachel from Salon Mizu/Eleve. We set up a consultation to find out more about the wigs they have to offer. My daughter, at this time was 21, had never worn a wig, so this was all new to us. Kay and Rachel made us feel comfortable from the minute we walked in the door. They showed us wigs made with real hair and wigs made with synthetic hair. We chose a wig made with real hair so it could be dyed to match the color of her natural hair. Kay did a great job coloring and cutting it to the style my daughter wanted. Kay showed us the products needed to take care of the wig and she charged us what she gets the items for. This was greatly appreciated. My daughter moved over over seas shortly after receiving the wig. A couple months later I went back to Kay and showed her video of what the wig looked like. It seemed to be losing its color and becoming knotted. Kay did everything she could to make this better for my daughter. She went above and beyond to help us out even though my daughter was so far away. Kay has a big heart and was very caring through this entire sensitive process. When my daughter comes back from overseas we take the wig in for Kay to redye it for us and to check the wig out. I would highly recommend Kay and her salon for regular hair needs, as well as, anyone looking for a wig. We told my daughters dermatologist about Kay and her salon so other kids with alopecia areata will have a salon to go to that really cares and is highly recommended.