We have been going at least once a month for over a year. It’s always top notch experience. I have been here several times and I always leave happy with the great service they offer.

I loved this place, took my FIL..... pleasantly surprised! The owner extremely down to earth and there was jokes and smiles and just a Good time for the Fam!Ill come see you every time Im in The area!P.S. Niii, thank you for the sweet kind words...you know 👍

First time customer. Enjoyed my visit. Relaxing atmosphere & friendly staff! Nail design came out exactly how I wanted! I always leave feeling like a new person!

She did my pedicure and she did an amazing job! She took her time and her massage was awesome. It is clean and the staff are very friendly. She always does a great job on my nails. Highly recommend!

Went in nice and clean. I went at a great time no one there. The owner was super nice did my toes had a great conversation. Happy with my pedicure and will be back. Thank you.

Always have liked getting pampered. They are clean and very good at taking care of your needs. I am glad they are open and taking appointments.

They took my very long review down so I’ll just say this. Unprofessional, rude, rough, doesn’t care what you want or how you want it done, over priced. My husband and I went Father’s Day and we need another pedi already. We were very polite with our communication as to not cause a problem but she was just rude!! Walked out with polish on my skin and feet not with no lotion on them. Horrible experience! Don’t go here! Too many others with excellent service!

I started coming here about 2 months ago. This shop is very nice and clean. Everyone who works there normally has name tags and is ALWAYS extremely likable and easy to talk to. Ive never waited more than 2 minutes and the additional personal touches at the end are totally worth it .. would like to recommend!

I was quite upset that this place has such good reviews. But didnt quite match up to its service. I went there today the place is beautiful and clean. The lady who attended me was polite and sweet. And for this reason I give it any stars at all.However lets talk about service .I got a pedicure and and a gel manicure done (cost $50) which is quite expensive especially when she really did nothing but paint my nails. I did my toes clear polish and still have previous nail polish on my toes that she didnt fully take off smh. She didnt clean out dead skin around my toenails neither my fingernails. Quite honestly its really the only reason I even get my nails done in the first place .The nail polish on my hands is all over over the place. I could have done a better job on my own with my left hand. I will not be returning to this place. Im quite disappointed. Im quite sad about it too considering that the place was nice and the people were friendly.

Very bossy and the lady is kinda strange. Complaining about other customers while working on my pedicure. ok job but wont go back

I got a manicure. The polish lasted 3 hours. My cuticles are rough and feel and look like they have not been cut after 1 day. The lady had me soak my hands in a bowl of scalling hot water. I came back and informed her of my cuticles not being cut properly. She focused on my nail polish and ignored my issue with my cuticles. She offered no resolution. I only went there because my salon was booked up. Horrible service.

Me and my two daughters went here today and it was wonderful. Clean, kind and fun! We can’t wait to go back 😊

I call this establishment on 02-14-2021 to get my feet and nails done. As i walked in i felt a bad vibe bc the lady keep making faces. She ask was you the lady that called i said yes maam, ahe said please have a seat i will be with you in a moment.As im waiting she ask do you smoke i said yes Maam she told me to leave her business and she will not serve me bc i smoke.No where on the doors or is that posted in the establishment!This is discrimination at its best

She was very gentle and social my nails are the money green.. moma m. Had my back.. I love my NAAAAILS

I went to there for waxing underarm cost $20 (but she charged $18! ;) )She was so nice and her skill was delicacy and sensitive...She is an Asian and her English is not so good.If you went there, you have to be double check what you want to do exactly...Overall, It was good for me!! :)

Excellent Service!!! Very clean and sanitized. Went for a pedicure and was very satisfied. Friendly staff. Will come back again.

I came in to get my toes done and the lady who works there said she could not do my feet simply because i had a romper on on a hot summer day . she refused service because i looked like i camefrom the beach even when i told her that i did not come from the beach . i called before i even came up to the building, so if she had strict rules and regulations then that shouldve been said prior to on the phone . 10/10 would NOT recommend

Made appointment to get nails done and was refused at the door for bringing my daughter who was also getting serviced. The woman who came to greet us at the door was very rude and the salon was not busy

She’s is amazing and great customer service. Did a awesome job on my nails and toes. She did want I wanted. Just hard to see from Jefferson Ave she’s awesome

To begin, the owner is friendly and honest. I came in for both a mani and pedicure service today. She glanced at my nails, asked the specified service and immediately said it would be an additional charge. During my visit today, she also informed me not to return back to where I received my last service, because I had a fungal infection inside my nail from a gel set. Instead, we are rocking my beautiful, natural nails. I highly recommend this salon for cleaniness, honesty and service. I will be back in two weeks!

This was my first time visiting this nail salon and I had a wonderful experience today! The technician was very patient, kind and attentive to my special needs. The salon appeared to be very clean and spacious, and the tech was great at multitasking and making sure that everyone’s needs were met.I left satisfied, and I will be visiting again to give an update. I would recommend making an appointment beforehand!

I love going to this shop! My mom and I have been going here for awhile we always get great service! She does an awesome job with my eyebrows and for a good price! Check her out when you can she really aims to make her customers happy!

Absolutely love this gold

The woman who runs this store is just quite frankly RUDE. She doesn’t understand or doesn’t care to understand what you want done. She refused service to me today due my young/ small and quiet daughter in my lap. Didn’t bother my hands or her ability to do the job at all. Prior to that she kept asking me if my hands were normally sweaty? Things that were hinting toward her generally not wanting to give me service. I was extremely kind and wanted super easy pink oval acrylic. She took off my dip nails... and 5 min later proceeded to tell me she couldn’t do my nails and I had to goBecause of my child. Who by the way hadn’t even made a sound. I said “ are you being serious?” She literally smiled and laughed awkwardly, turned off the lamp above and walked to the back. I had searched for 3 salons that day and unfortunately hers is the only one I could find before my vacation. DO NOT GO HERE.

Very nice service the lady in there is nice & very friendly. She does an excellent job on my nails & I love that her salon is close to my house. I highly recommend going to Kn nails.

She is very very nice and has great customer service. Her work is amazing. I wish more people knew about this place... Its newer than the other places, so not many reviews but shes really good and so nice. Doesnt make you feel like its just about money at all! And Im picky about salons but shes great.

Wonderful job, great attention and customer service. Will be going back! I highly recommend

Me and the bestie called n scheduled 2 apt. At 11 on lunch break. We go in and there is only one lady there she had failed to mention on thw phone that she wouldnt be able to do both at the same time then we get there and she takes an hr long for a fill n then and hr for a full set both sets of nails looked horrible she left indentations in the nails she didnt use the correct size nails and both sets popped off in a week paid $72 for full set n fill for them to last a week we wont be returning

Owner is really nice overall, but she doesnt take her time and got frustrated easily. I asked for basic square shaped nails and she gave me oval nails. She got frustrated when I addressed my concern about the shape. I also had green gel polish removed, but it wasnt removed completely and she was going to apply the acrylic fill in over the old gel polish I had previously.-_-Anytime I asked her, nicely, to fix the problem she got irritated due to the correction... She then called a male to come to the store, as if I was going to hurt her I suppose... But I dont know how she insinuated there was a threat. The work was mediocre and the store and selections are mediocre. Long review, but be aware before you spend your money. Ive never written a review on any establishment before, but this experience was kind of ridiculous.

KN nails is amazing! 👍 The service is excellent and they do a wonderful job on nails!! 💅

Customer service is awesome! Reasonable prices for great quality work. Very comfortable and relaxing atmosphere.

Spoke to a woman on the phone who accused me of “calling before and never showing up”??? I don’t even live in Virginia!!! Weirdest most unprofessional phone call... will find somewhere else to go.

Nhi is very professional and friendly. The equipment is spotless and shows evidence of careful maintenance.

I called and asked if they had dipping powder, she told me yes. I then asked if they had them in different colors. Apparently she had no clue what I was talking about after several attempts to explain. She flat out told me to call another nail salon and hung up in my face.

Amazing place

I’m writing this review from the parking lot because I’m near tears with how awful my nails look.It wouldn’t be a big deal if I could get in another salon to fix this before I work tomorrow, but it took over two hours, and by the time we were done it was 7:45! I can’t stress how much I regret this nail service.I asked for a full set, and the owner insisted I get the “powder set”. I told her that I would let her do the powder since she wouldn’t leave it alone.When she was finished I said, “I don’t like this powder at all. This looks horrible.” She asked what I meant and I said, “My nails are all different shapes and the edges are bumpy!”, to which she tried to blame me by saying, “You said you like the shape and to do that shape.” I told her, “The shape was perfect before the powder application!”, to which she again blamed me for OK-ing the shape.I am going to go home and try to fix my nails.

My favorite place to go for many years! Single hard working lady, very nice and friendly, large selection of products to choose from, and always pretty easy to get in to see for appt or walk in!

Nhi has been doing my nails over 10 years and one thing I can assure anyone reading this is that she is not RUDE, nor is she unprofessional. She respects EVERYONE who walks into her shop and is first and foremost an honorable woman who would never cheat, lie or mislead anyone about what she can or cannot do. If you are not satisfied, she will make every attempt to fix the issue. Simply let her know and return within a reasonable time.Unfortunately the respect she gives is not always reciprocated and some people attempt to take advantage her kindness, make unreasonable requests, flat out dont pay for services rendered, or blame her for their own problems like the previous review from Katie G who needs to check herself and think about enrolling in some parenting classes.I am also a single mother and would NEVER have taken my toddler to a nail shop without someone else there to watch him. Two year olds will be two year olds and expecting a service provider to ignore what could at any point be a major disruption to other customers or her ability to her job is flat out ridiculous. Additionally if you have sweaty hands on top of that and she pointed it out dont be offended at the truth if it impacts getting your nails done.Unfortunately there is not a Google review site for bad customers because that is where Katie G. belongs. For everyone else, I say if you have a problem with the service at KN Nails that is legitimately something the owner is responsible for, give her a chance to fix it and she will. Please do not hide behind Google and slam her with a bad review instead of being man or woman enough to deal with her directly.Nhi goes above and beyond to provide the best service she can which includes staying late, opening early etc. for all her customers. English may be her second language but she is highly intelligent, works very hard and doesnt deserve to be taken advantage of or mistreated simply because some people feel they can get away with it.I highly recommend her services and request that anyone reading this give her a chance and be your own judge.Thank you.

Best pedicures and i love how she does my eyebrows

Only 1 nail tech. When I got there, the previous customer was showing me how badly her nails were shaped. The nail tech then told me she probably cant shape mine right either so I need to go back to the last person who did my nails. Horrible customer service.

Very nice and respectful Asian lady. I will definitely be back!

Great customer service and awesome service! My daughter and I go to her nail shop all the time!

Very friendly clean knowledgeable great pedicure

I went in for a fill on Monday and already on Thursday it look like I need to go back.

Friendly, fast service!

Great customer service