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Soaps N Suds
11124 Jefferson Ave, Newport News, VA 23601, United States
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Soaps N Suds

Comments
St
Review №1

Regina is so sweet!!! I came in last mint on a Sat afternoon & she helped me get my order in. 5 loads!!!! I tipped her & my clothes were ready that night. My clothes are clean, packed & ready to wear. She even remembered my name. If I ever need my clothes washed again due to my home machine breaking down. I will be coming here!. This laundry is so clean. & all machines work! Thanks so much Regina!!!!

Jo
Review №2

Havent been inside a laundromat in years. Went here with my granddaughter and found this to be one of the cleanest Ive ever seen. The machines are spacious and the dryers work great. Even smells nice when you enter!! The staff are very friendly and stayed busy, helping customers, and keeping things spotless. The big screen t.v.s are a plus as well.

Ro
Review №3

I come here to wash bedding that is too big for my washer at home. The staff is super friendly and all the machines work well. Highly recommended.

Ri
Review №4

Extremely rude and combative manager refuses to help me when I needed to load my card. I always have to go to the other location to do so, even though I have my ID. Laziness helps no one, and it looks like there are a lot of complaints against her from people trying to do the same thing.

Ku
Review №5

They have some of the friendliest and most helpful staff. The laundry mat is always clean and the people that work here are extremely attentive.

Ki
Review №6

This is the best place to wash your clothes. The big washers are everything

Ly
Review №7

The table and chairs are not made for big people and it was very hot in there

Ch
Review №8

Not too bad but they need to refill all of their Wash options

Er
Review №9

The place is clean and well kept. I used this time to read a book while my clothes are washing.

St
Review №10

I dont go very often but I had to go because my dryer broke. But the people were so nice and made it easy for me bc I didnt know what to do. Thanks a lot.

Ma
Review №11

The staff are always and polite ready to assist customers.

Th
Review №12

Cost of small washers was ridiculously high @ $3/load deducted from a vendor card you must purchase for $1 from a machine. Dryers worked well and fairly priced since you can load in 10 minute increments.

Wi
Review №13

This is the first time that I have been in a laundry mat in decades. They sure have changed. If this one is typical of todays laundry mats, then the change is for the better. By far.

Ga
Review №14

Clean, spacious and follow cleaning procedures, however rude. I came up to wash blankets had my husbands card and asked for help so I could load. After telling me she would do it if I had his if so, admittedly upset, got a him to send me a picture. After making the call and look for a picture she continues on how she is the manager and I’m lucky to have her doing this and it’s procedure. Great, I simply asked if we could drop it because I do appreciate her doing this, then said I had attitude which is why she was continuing. She said I could just go somewhere else and I informed her I would not be coming back. If I hadn’t already put my detergent in I would have left. After asking and acknowledging appreciation this is how she felt customer service goes.

Gw
Review №15

Nice place to go and get your car washed

We
Review №16

Excellent service. Very clean. Machine could be in better repair.

Sh
Review №17

This location is the best...it’s never too crowded and staff is super friendly and respectful

Le
Review №18

Clean and friendly atmosphere! Machines work very well too!

Jo
Review №19

Very new, spacious, and clean facility. I showed up not long before closing and theyre still allowed me to wash my load. It meant a lot to me, because what they didnt know is that I had driven an hour there, and needed those clothes cleaned before I left town the next day.

Mi
Review №20

Like the attendants in this one and keeps it so clean thank u for that

Do
Review №21

New clean store. Drop off service for those who need someone else to do their laundry. They also have a car wash.

Do
Review №22

Nice place. Very clean and tidy. Nice large TVs. Very nice and helpful employee.

Be
Review №23

I like the blue flashy lights. I dont like how once youre in line, youre kinda trapped, theres no way to back out. I like that its clean and new and efficient.

Ta
Review №24

My goto laundromat... just wish they had more than 3 junk jumbo washing machines.

L
Review №25

Pretty nice! Staff was very helpful and kind. CLEAN - even during COVID-19! This location only has 3 XL washing machines, but has 10 large size (which fit a queen sized comforter).

Be
Review №26

The attendant was down right nasty about not being able to give me a refund the machine charge me twice for a wash. She non chanately was like all I can do is give you a dry. It’s a major difference from 5.87 and 57 cents.

Ju
Review №27

Nice and clean thank you

Vy
Review №28

The machines seems to need to be replace and my clothes come out with more stuff as in stains streaks then when I put them in there and it my work uniforms. Do to the COVID-19 pandemic it pushed back that way because the one I normally would patronize electricity was out do the storm so I had to go there other than that I havent patronize this particular one since 2015.Enter at your own discretion.

Ca
Review №29

This is a nice laundry matt. I like the card that you can load with money to use in the washers and dryers. The attendant is very nice and helpful, the machines are all fairly new and in great condition and work well. Clean on the premises, too.

Ma
Review №30

My clothes stay fresh because of them. For those who dont have washer and dryer available THANK YOU SOAPS AND SUDS. 😍😍😍😍🙏🙏😍😍🙏

Ge
Review №31

Nice friendly staff

Tr
Review №32

The machines had signs, only cash??!!

To
Review №33

Very clean, very affordable, and a very helpful staff!

Ro
Review №34

Nice clean and convient for me.

ch
Review №35

Very clean but always busy! Only super mega washer around.

Ch
Review №36

Its convenient with Wawa right there now.

Au
Review №37

Its pretty nice .. got in and out with no problem

Jo
Review №38

I like the location. The Staff is very nice.

Ca
Review №39

Very clean machines work well dryers awsome can also fold inside

Ed
Review №40

Having construction done at my house so now we have to go to laundry mat. Very clean and people very friendly.

Ch
Review №41

Staff was friendly and staff was cleaning throughly while I was washing my clothes

I
Review №42

It was fine and it was pretty peaceful

Ma
Review №43

I started coming to this location due to thr amount of clothes my family has. My current washer and dryer can not keep up with the loads needed to be done. This place is clean and welcoming. My only negative is that there needs to be more super load washer. They currently only have five but definitely could benefit with at least two more. They prices are reasonable for this type of laundry mat.

L
Review №44

Regina the laundry attendant is the BEST!! Drop off service is here is GRADE A!! Your clothes are clean and smell so good. Even when u put worn clothes In hamper the clothes Still smell clean!! Regina work is great!👏👏

Ni
Review №45

In n out today, attendant right snooty, usually its packed in there

Ph
Review №46

Useful location for handling both laundry and self-serve car wash on the same outing. Pricing is reasonable on both normal and commercial triple load washers, and all driers are commercial multiple load units. The only missing element is a working WiFi connection inside the building

Ty
Review №47

Great laundromat always clean

Ed
Review №48

Very clean the lady that worked that was absolutely wonderful

De
Review №49

Good place

Ty
Review №50

No seats, no outlets, and overpriced.I got told off for sitting on a table because there are no seats available. There are only 5 people here other than myself and my wife. And there are no seats. There is only one plug for your laptop if you sit in one of the few seats.It is $2.49 per washer load and $0.47 per ten minutes on the dryers. They readily tell you that the high temperature on the machine is high enough to damage a lot of clothes. It also costs $1.00 to get the card for you to put the money on. Youd think with this high of prices that they would buy a few more seats and outlets for their customers.At least they have free WiFi for me to post this review...

VI
Review №51

Great service and very clean!

St
Review №52

My washer at home broke and I came here twice. Both times the employees were very nice and helpful. Going during non-busy times (weekday afternoons) probably helped.

Do
Review №53

If their card readers worked better more often, I could give it 5 stars. Fast dryers, clean washers, reasonable prices, nice amenities, decent hours.

Ma
Review №54

Very nice and helpful attendant.

Ch
Review №55

If you have to go out to do your, clothes. There good, always smiling girls, and Always clean, give them a try

LM
Review №56

Good location

B
Review №57

Cheap to clean alot of laundry

Li
Review №58

Nice and clean plus the clothes came out nice

Re
Review №59

The best soap and suds is the one on Jefferson and harpersville in Newport news the staff is great

Rh
Review №60

Breath of fresh air

Bi
Review №61

Very busy wasnt very clean kind of worn down

Bi
Review №62

This location needs more carts since people are inconsiderate of others and adopt their own personal cart until theyre finished.

Ke
Review №63

Its new and remodeled

Fr
Review №64

It was Bubbley

Ca
Review №65

Attendant working was incredibly rude and not helpful at all.

De
Review №66

The machines are a little pricey and the attendant isnt very nice. But the place is clean and they have a lot of machines.

ja
Review №67

I dont really have a problem with the dryers or the prices of the washing machines or even with not having anywhere to sat what I have a problem with is the employees that work there they are kinded rude and racist against certain other races and it doesnt make any sense that they never have anyway to make change for you.

A
Review №68

The operations manager is prejudice

Je
Review №69

Handicap parking in wrong place should be in front door instead last parking place nasty management

Gr
Review №70

Clean and helpful staff

ce
Review №71

Ok

Mo
Review №72

Visiting from out of town.

St
Review №73

The dryers dont dry well

Ju
Review №74

Clean

Ri
Review №75

Clean place

Ca
Review №76

Great

di
Review №77

It was clean

Mr
Review №78

Good

Cr
Review №79

Excellent place, very clean, washers and dryers always working at 💯

Information
8 Photos
79 Comments
4.2 Rating
  • Address:11124 Jefferson Ave, Newport News, VA 23601, United States
  • Site:http://soapsnsuds.com/
  • Phone:+1 757-594-8110
Categories
  • Car wash
  • Laundromat
Working hours
  • Monday:7am–10:30pm
  • Tuesday:7am–10:30pm
  • Wednesday:7am–10:30pm
  • Thursday:7am–10:30pm
  • Friday:7am–10:30pm
  • Saturday:7am–10:30pm
  • Sunday:7am–10:30pm
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