Had an issue with hand set! It wasn’t working and was giving me a violation!! I was freaking out and called up the technician (Reshard)! He was very understanding and worked his schedule around to fit me in within hours to get it fixed!!
Rashad Williams is the best. Out of 5 stars I give him a 10... Always on time or early and willing to work with your schedule. Extremely courteous, professional and an asset to your company!!
Guys are reasonable, swift, and try to work with you. Dont get me wrong, the company itself is part of a scheme to rob people blind for just 1 single mistake in a system designed by the rich to keep the poor people poor. But yeah if you gotta get a breathalyzer, go to these guys at this location.
What turned out to be a 6 month situation grew to 3 years (bad decision making on my end and an unfavorable court system), but Rashard was there every step of the way, guiding and advising me on what steps I should take next throughout the entire process. Not the ideal situation to make a friend, but I definitely can say I have. Thank you!
Getting an ignition interlock put on your car is a stressful and expensive process; there is no way around that. However, Reshard made the whole experience as stress free and as easy as possible. He was always friendly and willing to help. He worked around my schedule for appointments and always answered the phone when I had a question. On more than one occasion he went out of his way to meet with me last minute when needed. Reshard went above and beyond and I would highly recommend him and Drager to anyone who has to get an ignition interlock.
For being a first time customer and not knowing what to expect, the guys at Draeger were over the top helpful and friendly. Making an already difficult situation a little easier to deal with. I highly recommend this place whether youve been down this road before or not.
Rashard is the most unprofessional tech. I have an appointment at430, called to let him know I was gonna be late and would be there by 445. He said he could only wait til 440. If his hrs are 8 to 5 why could he not wait til 445??? Thank god Dee helped me out on his way home from Chester stopped at 620 to get me straight! The only reason I gave 5 stars!! But very disappointed!!!!
The guys at Dräger were incredibly knowledgeable and helpful with the interlock. It’s hard enough to deal with a stressful situation like this, but I felt at ease after they explained it all. I definitely recommend this branch highly!
Reshard is a great tech. So polite& Nice! He has restored my faith in decent human beings!Sincerely, Karen Jernigan
Technician was very professional. Explained everything very good. Overall experience was fantastic. Would recommend to others.
Great service! Quick and knowledgable. Dont recommend a DUI, but I do recommend this location for interlock service!
Very good. Associate was very informative and answered every question I had.
Rashard Williams and Dermitrius Warner are excellent technicians and very knowledgeable. They care about their customers. My time with Draeger they made it easy, each visit they always made me laugh and made me feel better about my situation. Thank you!
Fantastic service from Demetrious and Rashard! Always on time or early for appointments and quality and courteous service. Draeger system was personally recommended by D after another system was unable to work properly for me. It is the Cadillac of interlock systems! Thanks again D!
Excellent service. Answered every question I had and got me in and out without any issues.
For the past 3 months I have gone to Dräger, my experience with the interlock has been overall amazing. Nobody wants to be there, and yet I overall enjoy the experience. Dermitrius warner and Rashard Williams are welcoming, professionals and top notch workers. They treat each client with respect and seem to enjoy what they do. #notallheroswearcapes
Tech was very professional and detailed with explanations.
Reshard was great, always quick, polite. Made difficult situation easy.
Great Techs and excellent service thank you
Awesome technicians more professional and on time then hamptons
Friendly, knowledgeable, professional, Customer service driven.