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Balboa Fun Tours & Rentals
2000 W Balboa Blvd, Newport Beach, CA 92663, United States
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Balboa Fun Tours & Rentals

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Je
Review β„–1

My daughter and I had a great time. Groupon deal $92 for a 2 hour tour for 2 adults. Our guide was Maui and he was a pro, able to handle our large group. Several stops along the tour to take pictures and enjoy the scenery. It was a day to remember. Enjoy😊

Sa
Review β„–2

Pros: Open until 6pm on weekends while other close earlierCons:1. Customer Service - All the employees want to rush you in and out. We booked for a 5:00PM for 1 hour. Front desk said, everything needs to be back by 5:50; We get to the harbor and the equipment guy says you all need to be back by 5:45. I told him that we didnt book a 45 minute, we booked an hour - so we will be back accordingly. He says so ill see you at 5:45. All the employees were rude2. Hours of operation - If you are going to stay open until 6pm, dont rush your customers to come back 15 minutes early; Dont offer a 5:00 PM slot if you want to leave exactly at 6pm.3. Not friendly - none of the staff isWill not rent from this place again despite living close to Newport beach. We often use rentals, but no longer from this place.They just want your money and then give you rude customer service with inconsistent messages.

Ma
Review β„–3

Got a great deal on a hard to find Malibu express kayak.

Jo
Review β„–4

A hop, skip, and a jump from the water front! You can pick up practically anything to rent and bring it straight to the beach. Were talking bikes, surfboards, paddle boards, segways...you name it! Good rates, with great people running the store.

*
Review β„–5

Got a groupon for this location. It was a great deal. I had a blast..it felt great to be outdoors in the sea getting some exercise in. Its a must!

Am
Review β„–6

Fantastic! Mike was our tour guide and gave us the best 2 hour Segway tour. We drove on piers, boardwalks, parks and past so many fancy homes. He was patient training us in the half hour we got there early for. We ended our vacation with this and it was definitely a highlight of our vacation.

Sa
Review β„–7

Crew was very clear and courteous.We had a blast; with the tandem kayak.

Ra
Review β„–8

Travis and Oscar took great care of us. Nice kayaks and great service! This will be our regular place for kayaking with or without out of town guests. Great location, good eats nearby after Kayaking. Bikes look fun too

Ra
Review β„–9

My siblings and I did a guided Segway tour with Cedwyn β€” he was fantastic! He shared lots of cool info about the area and behind the scenes tidbits that only a local would know, including taking us around to less trafficked areas of Newport that the tourists dont crowd. Only 1 of the 6 of us had driven a Segway before and Cedwyn gave great instruction beforehand, so we were all excited and confident and had a blast.

Je
Review β„–10

My stand by rental place was closed due to Covid. So I googled late the night before we wanted to kayak and they answered the phone. 😊 They open at 9am. They are friendly and nice. The service was great as they took the kayak down to the water. I highly recommend the Balboa Fun Tours & Rentals. We had a great time!(Bonus great prices, low cost rentals.)

Br
Review β„–11

Kayak paddle leaked black liquid all over my clothes and stained them. Kayak seat was broken

Da
Review β„–12

Not super impressed. The manager openly complained about the cut Groupon takes. If you use the Groupon be prepared to get marginal customer service. Baskets and locks are an additional $5 per bike. Parking was hard to find, and had to eventually pay $20 to park at the shop.

Jo
Review β„–13

Good experience, fast service. Our family had a fun time paddle boarding.

Tu
Review β„–14

Segways are a ton of fun!

Jo
Review β„–15

This was a great experience, with great people! Perfect day out on the water, good equipment, and great guidance from Troy. I would definitely do another trip out on the water with them.

Da
Review β„–16

Fair price! Calm waters when we went! Friendly staff. Theyll be moving locations soon from what I was told. Highly recommended

Is
Review β„–17

Paddle boards are cool, but the service is cooler!!!

Br
Review β„–18

Consider renting elsewhere. This shop does not represent Newport Beach or the values of our city. You may be able to dupe tourists, but locals do not want your business in our town. They used to own a little crackhead outfit next to 7-11, but soon moved into the building across the street once it became available. They painted over a beautiful mural of Ben Carlson, lifeguard and local hero. If you’re having trouble finding the place, just look for the ugly bluish building with spray painted stencil lettering on the side. Watch out for their employees dashing back and forth 20th street on the dumb segways.

Se
Review β„–19

Love this place❀️ I always have such an amazing experience here! Troy, always helps us out and provides the best customer service!!! It was my birthday and he took great care of my family and I, which is the reason why I always rent and will continue to rent from this location. Thanks again Troy!

Ch
Review β„–20

2nd time renting from here. Very friendly, parking in rear, great prices.

La
Review β„–21

Hold on to the paddle! Some of their paddles don’t float. If you drop it, it will immediately be lost in the murky water and they will charge you $100 for a $20 paddle.

k
Review β„–22

First time for me to Kayak was with Fun Tours and Rentals.. I must say glad that my first experience came through them.. Very nice and humble and definitely know their work.. we went as a group and they made sure to have someone in the front (Algie) and another in the back of the group (Eric) for our safety specially first timers like my case. (Eric) taught me simply how to paddle and so I didnt need to worry a bit. They also have all the options for optimum fun, like bikes and paddleboard, etc. decent prices. Very nice people!I would definitely recommend them. They are also fun to talk to!

Be
Review β„–23

Great place to rent almost anything. The people were awesome! My family had a great time.

Je
Review β„–24

Great prices and great service! I rented a beach cruiser from Troy, who was extremely helpful and accommodating. The bike worked great and I had a wonderful day riding around Balboa site seeing. I will definitely be coming back !

Re
Review β„–25

Really awesome business! Absolutely great customer service and great prices!

Ch
Review β„–26

Service was very fast and friendly. Our family had a great weekend! All of the equipment was very nice and worked great!

Ca
Review β„–27

Great customer service. Troy was very friendly and helpful. Easy in and out with a great discount on our kayak rental. We will come again.

mo
Review β„–28

I rented a kayak from these people back support on the kayak Seat was not working properly so I went in to ask for a better kayak I was told They’re all the same and there is no refund I rented it for two hours and I got to use it for 15 minutes I would suggest everyone to go across the street I get better service

Ma
Review β„–29

This place sells Kayaks as well. I found their post in Offer up. The post showed and listed a kayak, gel Seats and paddles for $899. Its offer-up, so offered $800. They messaged us stating it didnt include the rod holder. Ok...thats find, we didnt need that. We agreed on that priced. After driving from San Diego, the employee or owner went back on his post of including the gel seats. He stated the kayaks he had were $799 with regular seats and it would be $50 to upgrade to gel seats. Why were we going to offer $800 from $899 (posted) when they already were regular priced at $799. What was advertised on the post was not being sold or included that misleads customers! The business showed dishonesty. We liked the kayak, however due to the rudeness showed, we didnt get it. He should have been more descriptive on what really is being sold. The gel seats should have been honor.

Ad
Review β„–30

Best place and price for bike and kayak rentals. Troy is so helpful. Always have a wonderful experience. Looking forward to the next visit!

Su
Review β„–31

Another terrific experience working with Troy! Beach cruisers are in great condition. Reasonable rental price and easy in and out! Have also rented kayaks here with same awesome experience!

Bo
Review β„–32

Thank you all so much for such a wonderful electric boat experience. My party had such a great time exploring the harbor. I cant think of a better way to relax and enjoy Newport Beach than your boat rentals - although I have to try renting your kayaks, too! All of you were so nice and I cant appreciate you more for your hospitality. Youll see me soon, again.

Sh
Review β„–33

Locals beware guy with glasses I think owner is a crook!!!! Someone stole my life jacket and I looked everywhere for one no one had one so he said he could sell me one for 35 dollars plus tax!!!! It’s super uncomfortable like it doesn’t fit, but he said that’s how they are he would work with me at all btw there 10 at west marina or anywhere else!!!!!

Sa
Review β„–34

Love this place! Amazing customer service fabulous bikes! And talk about easy! Come in sign up take your bike for five dollars an hour! Love it! #newportfuntours #2000WBalboa

JJ
Review β„–35

We just rented a bike and took it to beach . The tire blew my son fell and got injured and the guy at the front desk Mr Fabio surfer dude wanted to run his mouth. Definitely dont rent from this plac . Bikes are dangerous

Sa
Review β„–36

I am visiting from Denver and discovered this place based on my desire to Segway, although they have a TON of options. Very reasonable prices and I had a great tour, I would absolutely recommend! Check them out

M
Review β„–37

Recommended! Patient with bike adjustments, and generous with return policy. Bikes all worked smoothly, and we really appreciated the locks and baskets included with cash rentals.

Mi
Review β„–38

Rented Kayaks for an hour. We had a blast! Troy helped us out and was super friendly. Glad we found this place.

Gu
Review β„–39

Rude staff. I went inside to ask about the bike rentals rate and the employee was very unprofessional. He answered to my question in a rude way, and I was trying to be very friendly. He clearly was not. Honestly, I will never come back to this place.

Je
Review β„–40

Troy And the gang provided a fun tour of Newport Bay. We learn some fun facts about the bay had a nice paddle and even learned a little bit more about paddle boarding and kayaking. All in all it was a relaxing nice peaceful tour of the Bay. I would highly recommend this group to anybody. I would add that they are entertaining kind upbeat and cheerful. All in all it was a good morning on the bay.

Je
Review β„–41

We rented 10 bikes from this store on 8/14/19. The bikes were well priced, but the service is terrible. The store manager had a negative attitude during the entire process. When we returned the bikes, the store manager refused to let us use the restroom and made false claims that we clogged the bathroom toilet; this was especially surprising because we were likely the businesses largest customer that day. The staff acted put out that we were renting equipment from them as if they were doing us a favor. This store does not value your business.The bike prices in the area are competitive. I recommend going to a different store.

Ki
Review β„–42

Reasonably priced. Good location. Parking is scarce but they do offer up a couple of spots at $5/hour. Nice staff.

Su
Review β„–43

It was our families first time kayaking and the staff were so helpful And patient. They were very friendly and affordable. Wonderful experience. Definitely highly recommended and doing it again .

Jo
Review β„–44

Good price, and for a reason! Kayaking begins from a nearby public park, where you go to park your vehicle. From there you have a minimum of an hours paddle (one way) just to get out of the harbor. If you like sharing the water with VERY big power boats and yachts, then this experience is for you. No attention to safety, life jackets that dont fit, with advice Oh, nobody ever falls in. NoLights provided for after sunset.Can only recommend against this.

Ja
Review β„–45

Good equipment and good prices, but the person behind the counter was very rude. We rented 10 bikes and he acted put out and unhelpful. Should have rented from the nice guy across the street.

Da
Review β„–46

Had a great morning paddle boarding for the first time. Went around Newport Harbor. Equipment was great and staff were nice, I would do again.

Au
Review β„–47

Rented some bikes for a good price and had a great time riding along the coast!

Do
Review β„–48

We decided last minute to try a Segway tour. Got a good deal. Our tour guide Mike was friendly, got us going right away, quick training then on our way. Nothing fancy, parked in paid parking just a stones throw away. If youre looking for a no frills, lets go for a Segway adventure, this is where our family would recommend going!

Mi
Review β„–49

Ive done their tours before, but never again. On 2/6/20 I called in and reserved a Segway Tour booking for 2/15. A Groupon birthday gift I had purchased last year for my girlfriend. Whomever I spoke with took all my information, including the Groupon information, and booked us. On 2/15 at 9:15a we arrived for our 9:30 Segway Tour. Whomever was working the front desk told us the Groupon had expired, which it had on 2/11. I asked if he would honor the Groupon. He said yes but then started calculating what turned out to be the difference wed have to pay in addition to the Groupon to take the tour. My girlfriend said lets not spend another penny here and walked outside. I asked if he would honor the Groupon, letting him know I gave all the information to whomever I booked with. He said yes, Ill honor it, and told me the difference Id have to pay which was around $70 more. I left upset and thought that was the end of it. Later that day, I received a cancellation email with the following exact custom message in it: expired groupon! on Valentine weekend Cancelled. Not only poorly written, but there also seems to be a dig for me to remember that I wasnt able to fulfill, for my girlfriend, on Valentines Day weekend.

Ro
Review β„–50

Great staff, reasonable pricing

An
Review β„–51

Had an awesome experience will definitely be back!

Br
Review β„–52

Great access to 19th St beach. Pay at the store and sign the waiver and theyll deliver your paddleboards and kayaks to the water for you just around the corner. They were very easy and convenient to work with. Boards were in great shape and were perfect for exploring the harbor. Id for sure rent here again. Not sure if they always offer this, but if you pay cash, they were willing to give us a pretty good discount.

Mi
Review β„–53

My wife and I are both locals from Huntington Beach. Got there for our tour the staff behind the counter extremely rude like they were doing us a favor by letting us rent their equipment. Also be advised the hour and a 1/2 tour also includes a 1/2 hour of you in your group practicing in the parking lot out front. They will also charge you $5 an hour to park in their parking spaces for the customers On top of your rental fees. We rented the Segways

Kr
Review β„–54

Troy was amazing and very helpful! I will be back πŸ˜ƒ

Da
Review β„–55

Awesome day on the water. We got great service from Tony as always, these guys are the absolute best!

An
Review β„–56

Great experience. Good price. Friendly staff.I rented paddle boards here and had a blast paddling around the bay, coming here again for sure. :)

So
Review β„–57

Great price, nice guy at the front! Can’t beat a beach bike ride :)

Ga
Review β„–58

This is the worst place to go. Had 2 hours rental starting 4 pm to 6 pm. We left our keys, wallets, phones in the locker which are located in the store. Came back to the store at 5:30pm ( 30 min before my rental ends), just to find the store locked. They literally packed and locked the doors, keeping our stuff inside abandoning us on the streets like homeless. Had to beg others to make calls, and nobody even answering the call. Worst experience of my life. Wouldn’t ever recommend this place. Go anywhere else, but not here!

Re
Review β„–59

Top notch place. Had a blast with paddle boards. Customer service was great.I will be back to rent kayaks with my fiance.

Ny
Review β„–60

A great way to spend time out in the sun with the whole family! I took the 45 minute sea lion tour which was fun and interesting. As we sail out to where the sea lions are, the captain points out all the celebrity homes along the way and gives little tidbits about each one. They ship out every hour alternating between the sea lion tour and the celebrity homes tour and it is only an extra $3 if you want to stay aboard for the next tour. It’s recommended to make an online reservation because the boat is on the small side and you want to make sure there is a seat available for you. The boat is dog friendly so feel free to bring along Fido! Leave an extra 30 minutes before the suggested estimated driving time because the 55 is always a monster to get off of and parking is always a nightmare.

de
Review β„–61

Great place, great products and friendly staff!!!

Jo
Review β„–62

The store doesnt like large groups or children. Do not rent your bike from here. The prices are fine, but not better than anywhere else.They also dont have helmets that fit children

Ca
Review β„–63

Great tour and awesome to see whales. We come every year. Such great staff

Al
Review β„–64

Customer service was great. The guys were all really helpful. Defiantly will go back.

Ca
Review β„–65

I love kayaking here! Great people...friendly!

Ni
Review β„–66

Excellent customer service! Extremely helpful and kind. Will definitely recommend to others.

Es
Review β„–67

Very good service, the man who treated us very kind, was my first time in kayak so a very good experience, I recommend you go to this place!

Ch
Review β„–68

The guys who work here are great, very nice, can get good deals on groupon, only big problem is parking

Ka
Review β„–69

Not covid aware.

Mi
Review β„–70

We rented the Segway over here. Once in a life time experience for sure

M
Review β„–71

They have two spots where you can launch your kayak. Rental prices are decent and the staff are nice :)

To
Review β„–72

Great Segway tour, we booked it from Groupon and made reservations. They do need 72 hour notice. The staff was pretty cool and trained all of us on the Segways before we went. Although they do have insurance, we didnt need it although we bought it.

Ch
Review β„–73

Cool spot right by the beach πŸ‘

Ti
Review β„–74

We had a great time....

Mi
Review β„–75

Mike and Troy are a bit rude I stop by to rent a bike but just before I got to mike said I cant park here without knowing I needed to rent and forced me out rude using harsh language I would not recommend this place judging others without knowing them

So
Review β„–76

Great ! Love it !

Du
Review β„–77

Love this place!!

Jo
Review β„–78

Tons of fun

Em
Review β„–79

Kayaking was a blast!!!

Va
Review β„–80

T

Information
74 Photos
80 Comments
4.1 Rating
  • Address:2000 W Balboa Blvd, Newport Beach, CA 92663, United States
  • Site:https://balboafuntours.com/
  • Phone:+1 949-484-4600
Categories
  • Bicycle rental service
  • Canoe & kayak rental service
  • Tour operator
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:9am–4pm
  • Sunday:9am–4pm
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