Shined up 3 year old scuffed boots to look as good as new in 10 mins. Great local small business, hope to see them on the other side.

OMG! My Frye boots were looking really rough -- I had worn the heel past the rubber & well into the stacked heel. I was worried they were beyond repair or would cost a ton to fix, but the shop only charged $15 & returned the boots to me looking PERFECT. The boots were cleaned up & polished & the heel looks as good as new. Im so excited about the boots! Im a fan & look forward to bringing other shoes here in the future!

This place is literally and without exaggeration the best place to get a shoe shine in the tri-state area.

It was raining and a strap from my sandals broke off on my way to work this morning.I made my way over to Alexs shoe repair and they were able to fix it right on the spot in about 10 min for only 12 bucks. I was pretty impressed, i thought i was going to have to buy new shoes to wear fot the rest of the day.Will definitely come back with other stuff. Great job !

The guy told me it was going to be $4 for a shine of my dress shoes sitting down or $5 if I dropped them off with him. Since I wasnt wearing them and I had them in my hands, I asked him how long and he said 10 minutes so I handed him my shoes and went to run another errand. I was gone for about 40 minutes and when i came back he said he was finishing them up, I paid the lady at the counter $5 and as I walked out the guy stopped me and said we work for tips here man so I gave him $1 and I will plan on never coming back. I already gave you a tip by not having the shoes on my feet, buddy. My advice would be to go somewhere else where they wont haggle you for money and appreciate your business.

If I could have provided a zero-star rating I would. The only positive I can give this establishment is its presence is marginally better than an empty store front. Its location and proximity to a host of commercial and residential towers is its only reason for survival, which was my only reason for using it as much as I used to. Unfortunately, plastering your wall with old photographs of semi-famous patrons and local celebrities does not translate into a great business. Unfortunately, several terrible experiences have completely soured me on the business and I will attest that Alexs Shoe Repair is one of the most dishonest and bush league shoe repair and polish places going in a city with seemingly one on every street corner. I had brought a pair of high-end bit loafers into Alexs to be (1) Re-heeled; and (2) Have the bit repaired on one of the shoes had come loose. Instead, of reheeling the shoes with a combination leather/rubber heel - a very common repair - Alexs completely cut my leather heel stack and replace it with a full 3/4 rubber heel - not something I had asked for nor wanted a pair of $900 shoes, and was clearly done out of sheer ignorance, incompetence, or, most likely, laziness and trying to juice margins. Additionally, instead of reattaching the bit, Alexs completely broke the bit, necessitating a full replacement. This is where things when off the rails... Alexs held my shoes hostage for 6-months trying to push replacement bits on me that not only did not fit, but came from a completely different brand of shoes and looked like they better fit a pair of motorcycle boots. At one point Alex himself called me and accosted me for being so demanding to want my shoes repaired, properly and that he could find the same ones from a corner discount store... Really?... Alex even lectured me that the prior shoe repair work looed like a hack job - fun fact, Alexs had been performed the prior sole work! Ultimately, I sent my shoes to Rago Brothers Shoe Repair, who completely reworked the butcher job that Alexs had performed and saved my shoes, in 3-days no less. I cannot speak more highly of Rago and less of Alexs. Alexs Shoe Repair could learn something from Rago. Do yourself a favor and avoid this butcher shop.

Got 2 shoes shoes shined and got some toe/heel taps on one pair for $17. Quick, friendly service.

Great prices, reliable service, honest and trustworthy

Excellent service for a great price! Highly recommended.

Fantastic work & lovely service. Fast, professional turnaround at reasonable cost.

This place is the best shoe repair and shoe shine in the city.Their work is superb, they did an excellent job on my resoling and reheeling. Alexs shoe repair saved my laboutins, cannot recomend them enough.

$30 for repairing worn down heels on mens boots. They even shinned them. Did a good job

The most terrible men’s dress shoe repair I’ve ever had

Just called them to ask questions about their service, the lady on the phone was so rude! Dont go here!

Excellent repair.

Great shine and service