My experience with this company was excellent, after searching for an exterminator service many were to pricey or had no knowledge about how to eradicate my problem. When I found this company based on the reviews I called Ben. He was so informative and knowledgeable about my situation. He answered all my questions and the fact that he has been in this profession for 20 years really made me feel he knew what to do. William the exterminator was also very professional, he encouraged me to ask him any questions I had. This company is professional, honest and punctual. I highly recommend this company to treat any problem you may have.

I had a great experience with this company. They were upfront and honest with all their costs and responsive with any questions I had. Always have them over before summer starts for ticks, moths and bird mites inspection.

Called because we had a rat roaming behind our walls. They charged me for 2 floors, but they did nothing for the second floor except walking around and checking radiators. The exterminator was pleasant and put rat poison, food and glue traps. This did nothing. End result: we chased the rat out of our apartment ourselves. Nothing the exterminator did helped. The rat seemed lively and healthy and did not seem to be irritated by the poison that I payed $$$ for. What is worse, I received no follow up from the company as promised.

They were very understanding about my problem, and sent a team in a matter of one hour. They did everything they could to close the holes. They also found a rat nest in the process, and got rid of them for good. No bad odor, or anything like that (unlike what the other company did). Im really satisfied with the service. The overall experience was more than positive.

I called because I wasn’t sure what to do after seeing a few what i thought were roaches in my apartment. The owner phoned within an hour to confirm what I thought and provide detailed helpful information on what to do to solve the problem. (Stuff that just wasn’t available from a good search; I tried.) Free quality advice/guidance. HIGHLY recommend.

Staff is incredibly professional. They went to my house, exterminated the moths in my closet and guest room, and left promptly. I definitely appreciate how aware they were of the time. Definitely recommend Positive Pest for anyone living in NYC.

Great experience, great service. Termites and ants are no more! I can finally start moving freely around my house. High five, Positive Pest!

Positive Pests bird mites extermination was the exact solution my family needed for our bird mite problem. Were so thankful their crew got rid of them before my family went for a vacation at our place with my little nieces and nephews. My family is extremely grateful for your service.

All mouse holes were closed. Im impressed how thorough and detail-oriented Bennett and his team was. I can only say the best about Positive Pest.

Im on a monthly plan with these guys. The work they do is outstanding. No more rodents and termites around my house. Top-notch service.

Positive Pest Management has been servicing my building for many years and I then contracted with them to service my moms apartment. Theyve always been responsive and effective. Will continue working with them for our monthly services for fleas and ticks.

I live in a small apartment but it sucks that I still have to share it with fleas because apparently I brought home some pests after my vacation. Thankfully with the help of Positive Pest I can now finally enjoy my small space to myself. You guys are rockstars!

The experience with Positive Pest Management was great. The only reasony why Im giving them 4 stars is the fact that they were 15 minutes late. The job they did was outstanding. No more rodent infestation in my house :)

If you have a cockroach problem do not hesitate they are amazing . Professional on time and extremely thorough. I saw a difference the first couple of hours after receiving services . I HIGHLY recommend this company without any reservation .😊🙏 AWESOME

Ben/Positive Pest Control was extremely responsive and genuinely helpful; I would recommend this company to my friends and clients with any pest-related issues. Thanks for your help!!

Shoutout to the Postive Pest team. I thought I was only having a summer allergy with these red rashes but to my horror when I found out that I had ticks infesting my bedroom. I quickly called them after a recommendation from my boyfriend and theyre lifesavers.

Bennett was amazing on the call. He put me in, even though I was late with my appointment. No more rats or mice in my basement. I really recomment Positive Pest.

My parents had moths issue stemming from the building pantry below their apartment. I called Positive Pest and they came that day and resolved the problem. They even ended having to service to the pantry where the moth problem originated. Im glad their building is now moth-free thanks to Positive Pest!

I needed to get multiple offices cleaned from a sudden ant infestation. Positive Pests customer experience was excellent. Bennett was very professional, and offered the solution that worked for us.

I had suspicions of moth infestation in my house which led me to call Positive Pest. They responded right away with an inspection that confirmed my suspicions. After two days, they immediately came back and treated the infected areas of my house and they told me that when I see any moth activity theyll be coming back for free.

The carpet beetle infestation in the home was becoming unbearable; youd see them EVERYWHERE in my carpet especially in our living room. Positive Pest Management wiped them out immediately. 5 stars!

Bennett and his team were trully professional. I had had a termite problem for more than 5 months, but they were able to solve it. No signs of termites, for weeks now.

I used the advice they had on their website and it was all helpful and worked Im pleased with how they explain things and its explained so anyone can understand.Thank you

Really, really thorough. I havent encountered a single pest control company as thorough as these guys.

Very satisfied, other than the fact that they were 20 mins late. I guess thats my fault, because my call was overdue.

So incredibly helpful and responsive. Couldn’t recommend anymore highly!

Positive Pest Control is a very good company. I used their service for clothing moths treatment. The owner(Benny), General Manager(Leah) are knowledgeable, professional, responsible, patient, understanding and prompt. No hassles at all, they provided follow up treatments during the warranty period. The issue I have(inside an imported box spring is infested) Is so severe that I have to use certified fumigation service with a different company. As a courtesy, Positive Pest offered a free treatment post fumigation. Highly recommended.

The Positive Pest representative, was córtenos, attentive and through.. It was a last minute appointment and he showed up immediately and did an excellent job. I had called another company that left me waiting indefinitely and they were supposed to be so professional. Positive Pest was Positively Amazing!

Ben is great! He took the time to explain in detail everything I needed to know as a first time home owner dealing with a termite issue. He was so honest and not pushy at all! I’m very grateful.

This place was so good, I was walking around telling people about a pest control business any and everywhere. About 7 years ago we had them come in to do a 4 family row home. The entire home, 3 floors and every apartment. We were infested with mice and as we moved in with a baby, it couldn’t be something to look over. My wife’s grandfather could have charged us significantly more for our one bedroom but was generous not to. I can’t tell where this company ranks in cost because I didn’t compare, looked them up and called. The combination gave me the confidence to commission them for the task. I really wish I remembered the gentleman’s name that came, I will say he was passionate and informed. Took his time from the basement going up, laying bait, laying poison, filling holes and identifying issues for a contractor like large holes. By the time he was done, I felt like I could work for the company. I learned about mice in their vision, no bones, holding food and bringing it back to the nest. His efforts, patience and knowledge made me more assured we made the right decision. Fast forward to now, we no longer live there but there are no more mice to this day. We reference it like a war in the past and we won. Positive Pest Control did it for us and was well worth it. As I’m writing this I’m having an “aha moment”, just saw a moth where we currently live. I’ve caught these bad boys quite a bit since we moved here and now I’m thinking I need to call Positive Pest Control

They are attentive and having a pest control company with great customer service as well makes it a smoother process as a multi unit property owner.

Love this company!!! We received same-day service which was amazing, because we had called around to other companies who couldn’t grant us our request. George, our exterminator, was so so kind and really knew what he was doing. Would totally recommend to anyone!!

My experience with Positive Pest Control was one of an absolute satisfaction. Right from inception to the conclusion. Appointment was on time; inspection and treatment of infected areas of termite infestation was top notch. Have not seen any trace of infestation to date. I will highly recommend them to anyone or business that might need their services.

5 huge stars! So professional and thorough! My building was lax about my pest issue, and positive pest management took care of it so quickly. Ben P and Ben C are wonderful. Highly recommend this company to stop any critters you might have.

I reached out to the company for advice to combatting a mouse issue in my apt.They provided insightful and beneficial information.Very generous with their time.So helpful.

Ben is a true gentleman, professional and courteous. Assessment and treatment is top notch. Highly recommend their services....you will not be disappointed.!

As of right now, I give it four and half for professionalism and courteousness, along with a good responsive time. Ive been experiencing some roaches in spot sessions, especially in the kitchen.I may need them to come again for more services, because there are still some issues, but I like the fact that there is a warranty and it wont be an extra charge...=)

Bennett, is absolutely amazing!! Knowledgeable, friendly, and gets the job done! Will be back!

Scheduling my appointment was easy and straightforward. Prices are reasonable for what you are getting.Yohan showed up on time and explained everything he was doing. He answered all of my questions. I feel much better about our pest situation since Positive Pest came by. Have not seen a pest since.Would definitely recommend for your pest control needs.

I want to congratulate Positive Pest Control of NYC for the way that they inform people about pest control in their live, house or commerce.

Called them in after I noticed a huge infestation of German roaches (15+ in one night). They sent an exterminator that day and he found where they were coming from and took care of the problem. Saw a couple the day after he came, but they must have all died from the traps. Havent seen any since.Then I started seeing them in my bathroom (2+ per night), so I called them back and they sent an exterminator the same day (free of charge). He found where they were coming from, laid some traps, and sprayed. This seemed to take care of the problem. Havent seen any since.

The tech, Benny, who came to our apartment for a roach problem did a fantastic job. He took his time and walked through the entire apartment, making sure to seal all openings and gave us advice on what we could do in the future to prevent future pests. Not that I ever want to call an exterminator again, but if I have to, Im calling these guys.

Technician was on time, thorough in his evaluation, explained what we could do better to mitigate our problem and had a good sense of humor. The office called to follow up with me a few weeks later which was unexpected but very professional. Would recommend to others and Id use their services again.

I have known Ben, the owner, for a few years. He has alway provided a great service. Always on time and with a great smile and ready to do the best.

Exceptional!! 3 days before leaving for a vacation I saw a little mouse running through my apartment. I called Terminex who made me wait a total of 7 hours to have a walk through and then the exterminator didn’t even show up the next day!I saw the amazing reviews of Positive Pest and called in a panic with one day left before I had to leave. Ben sent Bennie over to my place immediately. Bennie was incredible and professional, he explained everything to me including preventative measures. They make everything easy for you.I am so grateful for Positive Pest Control because I was able to leave for my vacation with peace of mind. Thank you guys so much.If you want the best, at a great price, and just awesome people, hire them, you won’t regret it.

I have birds living under my air conditioner in NYC. Bennet sent me contacts of people to answer my questions regarding their safe removal. He and his staff never tried to sell me anything and just wanted to help. I am following their recommendations and may not need to spend the money for an expensive extermination job after the birds are removed given their advice. Thank you so much Bennet and thank you to you for putting me in touch with people who offered honest advice.

Superb service & definitely satisfaction guaranteed. I recommend this service from a building Superintendent perspective to all. Thank you :)

I’ve relied on their excellent service for several years now and they have yet to disappoint me. This is a highly organized, dedicated, professional team on the cutting edge of their game. I’m particularly satisfied with the service I received from Benny Camacho, one of their ace technicians. Benny was prompt, discreet, courteous and thorough. He did a meticulous job of treating the bed bug infestation in my home and followed up with me a week and a half later to ask how things were going. Leah their office manager is simply amazing. She coordinated everything in the background and addressed all of my concerns in a timely, knowledgeable, honest and pleasant manner. She is an enormous asset to their operations for her customer care skills alone. Based on my experience, Positive Pest Management is a keeper. I highly recommend them for any pest job big or small.

Had a great experience! They were able to schedule an appt asap and the technician was extremely professional, thorough, and friendly! He patiently answered all my questions (I had ALOT of questions) and even responded to some last minute questions when I texted him. I highly recommend their services!

I had a very bad experience with this company. Holes were missed for mice from technician to technician. Every time I called to explain the problem was gone, Leah who is the manager started dodging my calls and acted irritated. Worst 300 dollars spent!

The pro who came to help us out with our issue was Yohan. He jumped right into action and evaluated the problems areas and did a great job taking care of them as well. Super patient guy, apartment was a bit of a tight fit but he did it all with a warm expression on his face, couldn’t see a smile cause of the cask mask haha, but none the less pleasant and professional job !

What an OUTSTANDING company with EXCELLENT customer service! I called to have my Upper East Side apartment exterminated prior to moving in and Bennett, the owner and founder, graciously took the time to explain the options that were available to me. He is knowledgeable, professional, and aware of all of the potential pest problems that could occur when residing in NYC! He recommended a great plan for exterminating my apartment, so I now live in a pest free environment!!!In addition, he has substantial experience and has been in the pest control industry for 20 years! I am so glad that I chose to work with him. Thank you, Bennett! Youre the BEST!Use this company and you will be THOROUGHLY SATISFIED!!! Keep up the OUTSTANDING WORK, Positive Pest Control of NYC!

Benny Camacho is amazing. I had a mouse in my room and although he was far away from my location, he came all the way to remove it after hearing I was panicking. He was very kind, understanding, and really ensured I felt safe. He gave me tips for the future, and did everything to the best of his ability. Awesome job, awesome guy. Will use this service again!

Easy experience and great results! We had a bee infestation in our home and after repeated unsuccessful attempts to get rid of them ourselves we called Positive Pest Control. Leah was able to get us on the schedule quickly and the tech who came was professional and informative. Best of all-no more bees!! Thank you!!

We love Positive Pest Management! We have had various pest control needs at several of our brownstone properties over the last 15 or so years and after going back and forth between a few different ones, Positive has proven far and away the best. They are easy to deal with, show up on time, and know what theyre doing. We have used them for ants, roaches, mice, and rats, and when they didnt have folks on-hand to do elimination work, the gave us a referral who was great. Benett, the owner, is extremely knowledgeable and passionate about his work (he came recently for a termite inspection). Wed definitely recommend Positive!

I have only rated them at less than 5 stars because i dont know yet how effective their treatment has been. The service technician gets 5 stars and the people I have dealt with get 5 stars but the real test is how well they have done the job of getting rid of the rats and it is too early to tell.

Great service and made me feel relieved after all the holes were closed! Ben was excellent !!

These guys not only did a great job with our insect problem. They randomly called a few weeks later to check if everything was ok. Great service!

Ben was amazing from the initial call to the completion of the service. I called on a Saturday afternoon for an exterminator service in my mothers apartment and he was able to get a contractor out to her house the very next day! He was not only very responsive to my inquiries but also very informative on post service up keeping to prevent the roaches from coming back. I would definitely recommend to anyone looking for not only great service but also amazing customer service! THANK YOU BEN!

Amazing company to work with! We have been using their services for years and never had an issue. Everyone who has provided service at my home has been professional, courteous and honest and their work is always neat! I highly recommend them.

I HIGHLY recommend this company. The receptionist, Leah, was very helpful when I called and she answered all my questions. The response time was great, they were able to come early in the morning 48hrs after my call. The exterminator/technician who showed up was VERY nice and friendly and made me feel comfortable and like he would solve my problem. He also put brought a ton of equipment and gear like he was a Ghost Buster coming to save the day! He also called me approx. 20mins before arriving, which I find very thoughtful and helpful because then I was ready when he go there and didnt waste any time since I needed to leave for work. Since they visited my apartment, I have not seen any pests and I feel confident I wont.

They were great and on timeNow I feel safe in my apartment

Literally the nicest company! I have used them for several years now! Two apartments infested moving in, both times not a problem after their treatment. I now use them for maintenance. The staff are so incredibly kind and professional! It comes from the top! From the person receiving the call to schedule the appointment to the technician ... all are amazing and really try to help! Technician will call when 30 min away and spends as much time as needed for a thorough treatment! They know what they are talking about! Kind and HAPPY! Took so much time to treat my apartment and scheduled me day of both times when I was in need of a service immediately! Could not give a higher recommendation!!!

I recently had a rodent issue and had a good experience working with Positive Pest Management. I called their 800 number. Ben, the owner, called and said he will see what he could do as they are real backed up. My error, I didnt called till late afternoon. Ben tried but he could not get anyone for me that evening, however, he gave me a few tips on what I could do in the meantime. Although they could not help me that evening Ben was always in contact with me. The next day, I called and spoke to Ben again and Larry, the technician, showed up in the evening. Larry was professional, polite, and knowledgable and went to work right. He covered as many holes as he possibly could. He was extremely thorough. He recommended that I should use a general contractor for rodent proofing and I agreed. He contacted Ben and instantaneously he text me the information I needed to move forward. Positive Pest Management is a well run company by Ben. He and everyone I have talked to are all professional, efficient, courteous, responsive and patient. Providing excellent customer service is very high on their list. I highly recommend them to anyone who value excellent service. What they charge for their impeccable service is nominal. I would definitely use them again.

We had a great technician for our mice problem in our Manhattan residence. He was respectful, polite, and diligent. He was reassuring that he would be able to control and stop the rodents from entering our apartment and took his time going from room to room sealing up every little possible entry point. I have had exterminators come in the past that were never this thorough. Just used them again 7/25/2019 for roaches ... Same great experience

The technician came over and put on booties on his shoes prior to walking around. Was professional and punctual.

Great experience—worked with the particular needs of our business. Would use again!

They came day-of when I needed them and the work was solid. You have to protect yourself with a good exterminator in NYC!

They did a great job! Quick and efficient.

They solved the problem we had with mice when we were starting to feel we would be stuck with these unwanted neighbors forever. They were very knowledgeable and helpful. They came the same week we called them, just a couple of days after. If you follow their advices, you should not have problems with pests again. It is a bit on the expensive side, but when you are tired of trying it by yourself, they are the go-to guys.

Larry!! The Worlds Greatest Exterminator!This was such a great experience. The woman who scheduled my visit on the phone was spectacular, so kind and professional. Then comes Larry. Oh, what a great guy. He says Im gonna do a great job for you and you know what? He really did. Found the source of the invasion and stopped it all right up. Gave me a ton of tips to prevent my home from being invaded in the future! He was an all-around amazing guy. Ask for Larry and get the job done :D

Ben and his staff are the absolute best!Always a quick response at affordable pricing! I always recommend their services to family and friends! You will never be disappointed using Positive Pest Control!!!!!

Bennett and the whole staff from Positive Pest was helpful, supportive, informative and efficient at eliminating or preventing any bed bug outbreak. Our building had an outbreak of bedbugs. We privately hired Positive Pest to come in to my apt. to prevent possible spread of bed bugs from others apartments into ours. Bennett the head of the company personally spoke with us and checked in to make sure all was being done. He sent his staff the next day to come and help us protect our family of 3 children and a dog. He spoke at length with us as to what I needed to do as well as the cost. Positive Pest was worth every cent! By the time we were done, Bennett said we had a greater chance of winning the lottery than contracting bed bugs. Just what we wanted to hear!!!

When I needed immediate help, positive pest management showed up at the exact time they promised and saved me from a sleepless night. They are punctual and professional.

These guys are amazing! This is our second experience with bed bugs, unfortunately. Last time we picked a firm that advertised natural methods using steam. They did use steam on the coach, but they soaked our bedroom with poison, and barely grunted when we asked for explanations. We had to have them come back twice, since they did such a bad job. This time around I was determined to get someone better, and positive pest came recommended by another exterminator. The guy who came was courteous and explained everything. He was extremely through, and sprayed in all crevices. When he was all done, the apartment was cleaner than when he came in, because he swept and vacuumed, too! I also really liked the list of what we had to do, that really helped us to prepare, and has been invaluable in educating our downstairs tenants in how to avoid getting the bedbugs back again.

A great company! We had an unusual and terrible infestation of what turned out to be biting midges (no-see-ums)--in car & in country house. PosPest figured out what the insects were, gave us detailed instructions on how to prep the house for exterminating, sent a tech to the Catskills, and did a brilliant extermination job. Sadly, the whole thing made me nuts (being constantly bitten by quasi-invisible insects can do that). PosPests office stalwart, Leah, kept me sane over the phone. Then, when at first it didnt seem as if all the critters were gone, the company offered to send a guy up to the house a second time for free--luckily, we didnt need that; it just took awhile for everything to die. I am so grateful to this company not only for skillful extermination, but also for kindness and downright decency. AND they used the least-dangerous-possible insecticides.

Positive Pest Management was very quick to respond when I had an outbreak of drain flys in my home we called them on a Friday afternoon and they scheduled me for a treatment on Sunday Morning which made it easy for my family and dog to be out of the house for the required time for this type of treatment it has been 2 months since they treated my house and we have no issues since. They did a great job and were very professional.

Great service, very professional and knowledgeable ! Extremely satisfied with the immediate attention given to my issue and a solution within to resolve the situation within 24hrs . My service was completed on a Sunday at 7am which is rare for a weekend! This company restored my comfort and peace in my home !!!

Reliable, fast and courteous from start to finish. Everything was explained step-by-step and the follow-up exceeded my expectations. I couldnt be happier with their service.

They had excellent communication and years of expertise. They came at the time they said they would, communicated what was happening and executed the job well. I highly, highly recommend this company.

I needed rush service, and PPM was very responsive, especially considering I called on a weekend. Bennett, who I believe is the owner, was helpful but I only spoke to him when I called to set up the initial appointment. The exterminator who came to perform the service said to call him in a week to give an update, but then never responded to calls or texts. They offer a 30-day guarantee, but didn’t explain the conditions of the guarantee to me until I called to exercise it. Also the woman I spoke to in the office a week after the service was rude and a poor listener.

I couldnt recommend Positive Pest Management more highly! They were just terrific, every step of the way. Larry, my technician was prompt, pleasant, professional and polite! He was incredibly thorough and really knew what he was doing.I had a moth infestation and had used a different company to inspect my apartment and was planning to also hire them for extermination itself. However, as I educated myself, I began to realize that they were treating my infestation as though I had bedbugs and were requiring me to follow a bedbug protocol instead of a protocol for moths. Stressed out of my mind and very short on time, I searched the Internet and found Positive Pest Mgmt. Initially wary of going with a company I had never worked with or heard of before, I began to become more confident as I studied their site and saw how they differentiated among different types of infestations and seemed to really know their stuff. So, I called and left a message. My call was returned within the hour. The woman I spoke to was professional and knowledgeable but said they were booked solid the next week (it was a Friday morning). She then mentioned she did have one fellow who actually liked to work on Sundays, if that was of interest. I replied that I would actually prefer that, so we set something up for Sunday and she explained how to prepare properly. Larry came, as planned, and was just wonderful. He left me with pheromone traps to monitor for any moths returning but I havent see a single one. My lifes back to normal and these guys are awesome! - Amy, Chelsea, NYC

I have used Positive Pest Mgmt since 2007 and have nothing but great things to say about Bennett, Leah and all the technicians. From day one they were professional, caring and knowledgeable about the problem.Since then they have been on point and have stayed ahead of any furthersituations. I can say that they were a great find and would recommend them wholeheartedly.

Very professional and really thorough.

Positive Pest Control has been handling our properties for years now. They do an excellent job and very responsive no matter the time.

Good Work

Extremely efficient, personable, polite team of two treated our house this morning. Felt our home was in excellent hands.

Highly recommend to family and friends. Very responsive, professional and efficient.

It was a pleasure doing business with Joseph and James. I contacted Joseph to schedule an appointment. He was friendly and professional, set up a time that worked for us both.

They were incredibly thorough and truly cared about helping me out - They also came in such short notice which was fantastic. I would recommend their service to anyone in the area!!

Ben called me back immediately after I had called in. Was very helpful and quick to respond. Will definitely use him if I run into another bug problem!

They did they thing

An outstanding pest control company. Timely appointment, pleasant technician, efficient work, No bugs since treatment.

Excellent customer service and very efficient management of the pest problem in my home.Highly recommended.

They got rid of my waterbugs!

Amazing service, great exterminators, and no problems since they have visited!

Professional, Courteous Extermination Service. On Sunday, March 26, 2011, my bedbug infestation problem finally came to a conclusion. I have been plauged since November 2011 with repeated infestation by the buildings management extermination servive inadequate technique and inability to keep appointments so that the problem could be proerly resolved. Well in steps Postive Pest, with thier proffessional approach and up-to-date equipement and products my months of aggra vation was resolved in practiclly in an instant. Just think, I could have had this level of satisfaction months ago. Donnel, Positive Pests Pest Control Extermination Technician informed me about all procedures, equipement and chemicals involved. Thank you Positive Pest!

Fast response!

Knowledgeable, painless service at a competitive cost

Excellent service!!