Booking experience was pleasant and professional. I spoke with David and he was much more concerned with the quality of my trip then the amount of money the company was making which is a great quality to have n a company. He convinced me to go with a cheaper option because of where we wanted to go there would be tight streets that couldnt fit the larger Hummer limo. Very happy with the experience thus far and excited for the trip!
David was the absolute best! Drove us all over the city and managed to find parking everywhere we wanted to go. Highly recommend!
Mr David and his drivers are awesome, I booked the Cadillac Escalade Suv for 3 days to pick up my son whos first time in NYC from Washington Dc. The commutation with Mr David was outstanding and clear and excellent professional detail which gave me a obviously a reason to choose this company. The driver was time taking him to his hotel. The next day Mr David picked him up, Really grateful for his surprise picking up my son in a limousine taking him to his photo shoot which was 4 hours then picking him back up taking him back to the hotel. The 3rd day again in a limousine ( yes Mr David gave him a limousine each time no extra charge)to go back home. Truly was a blessing to have a professional experienced and excellent customer service Company like Times Square Limousine and staff, to really appreciate the customers even if you are from out of town. My Son and his friend is grateful for everything and the whole experience. I want to truly recommend this company to everyone and yes we will definitely use this company every time we come NYC. Mr David treated My son like family and words cant explain how grateful we are to have had God to send us a wonderful company and staff. We are from Maryland but My 19 yr son left from Washington Dc and as a sorta overprotective mother I know that Mr David was professional and courtesy and most of all honest and respectful, there was a quality of the company that you knew it was worth choosing. I could go on and on because we are so appreciative for the excellent excellent service. I just want to say THANK YOU SO VERY MUCH FOR EXCELLENT EVERYTHING. Job well done. If you didnt know about this company now you do, EXCELLENT.
This was my fourth trip to NYC and this limo ride made it my FAVORITE! We had to change our time and plans for the ride and they were very accommodating. We really didnt have an itinerary and Joseph took us all over to special places where we could take pictures and see places we had never been before. He was very very kind! Thank you so much! Would do it again 1000 times!
David... Is the Best!! Nicest guy you want to meet. Picked my family and I up from airport to Times Square. Calling him when I touchdown in NY.
We had to cancel because of family not being able to travel due to Covid and they were very understanding. Great customer service!
Dave was an excellent driver, he also went out of his way to make us feel special!
David was wonderfully accommodating and friendly made our ride around the city very smooth and enjoyable. He was quick to help us get exactly where we wanted to go.
I ordered the 18 passenger range rover for a 6/24 event. The limo arrived 35mins late. We missed one of our stops at the Brooklyn brige to take pics because of this! Then we go inside the limo and its super hot. The driver just said oh you need to turn it on in the back. So we asked him to show us and he parked came to the back and turned it on. However, that didnt work and it was still hot. Also, we needed to play an Important DVD and guess what the drive didnt know how to make it work. His answer all passengers figure it out and he was visibly catching attitude. How rude. In summary, we barely made our 730pm reservation when the pick up was 530pm, missed one of our stops and rode for 90mins in a hot ride in 90 degree June weather! On the way back the drive apologized and said the ac was fixed and the boss would see if he could give us a discount. The discount was not being a charged a toll we had to take to arrive early and an extra 30mins we went over. I almost forgot the champagne glasses had lipstick stains on it. I dont even want to write what the driver said when I addressed that with him. Would I hire this company again? NO. Do I recommend? NO
Joseph was awesome he deserve a raise,real talk,you got a good person working for you.
Our experience with David and his exceptional staff Joe was very welcoming, honest, knowledgeable and overall doing it gods way. Till a next time Thank you..
Contacted this company with less than a week till the day, & they were able to accommodate us for my daughters birthday celebration. Gave us a great deal & Didnt even fuss when we changed our destination on the DAY OF our trip! Our driver Ray was awesome & even had a birthday balloons & birthday signs, waiting for us in the limousine! All together, we had an amazing time, it didnt break the bank & my daughter was SO HAPPY. Will definitely use this company again. Thanks guys!
Awesome service! David (the driver) was on time super friendly and professional! On our return date we asked if they could pick us up two hours early and they we able to accommodate us...very thankful as we know Christmas time is very busy...we would defiantly use them again.
This review is only on the customer service while booking the reservation. I called so many places to check rates for taking my significant other out for a romantic night and I ran into many rude people but David from Times Square Limousine was amazing! This is my first time doing something like this and he made me feel at ease and answered every question I had with such kindness no matter how stupid the question was. I will be sending out another review once I have actually received the service but so far I cannot wait! Especially if I get to deal with David again. Highly recommend asking for him!
From booking to the actual Pick up, the service was excellent. David was phenomenal in working with me to surprise my sister for her birthday. He got us balloons in the limo and was on time. He texted me the whole way. I’m so beyond happy with the service and the price. Ask for David, he is kind and he is professional
Joseph picked us up from the airport and brought us to our hotel in Times Square. He was friendly and helpful, even narrated the ride, pointing out different areas for us. He even told me we didn’t need to be picked up so early for our return ride to the airport, giving us an extra hour to enjoy NYC. Joseph was on time and efficient and we would highly recommend him and the company. It was awesome not to have to worry about figuring out how to navigate NYC to get to midtown from the airport. We will use them again next time!
I surprised my family on The evening of Christmas Day with a limo ride from this company. Our driver was exceptional as he took us through Dyker Heights to look at the lights. Very knowledgeable and professional. My family had a blast. We will be using you again.
Joseph was such a great host. He was kind enough to pick me and my friends up at our terminals and patiently waited as i was behind schedule. Still he kept a positive attitude and even gave us good tourism tips to use during our stay in NYC. Mos def recommend him!!
Times Square Limousine Service;dba apparently several variations of nameswe made a direct prepaid booking.Disappointing service. Lady Dispatcher was nice, her counterpart male was not, and rudely hung up on me in the middle of a conversation when we were trying to find location of missing driver at airport.Arranged for Service, Driver was not in baggage claim, and had to wait for 15 minutes in luggage claim, ultimately we had to call to find where he was. Yes, we paid EXTRA for meet and greet in baggage claim.Driver had parked the vehicle in the parking lot, and did not help with the baggage. Over 20 minutes walk, and difficult.Why have Limo Service if you make your clients handle their baggage and walk to the short term parking?Unpleasant older male driver.Driver demanded credit card before he would drive, despite the credit card was presented and charged when we made the reservation. Driver did not return card until arrival at hotel after a unpleasant discussion where he tried to over charge us.On Arrival, Tried to overcharge significantly ($80.00!!), and after we pointed out we had a reservation with a quoted price and it was prepaid, he had long discussion with Dispatcher before he honored the original price.Vehicle was a Toyota, not the luxury European sedan as ad booked on line.the overall verdict: Never again... Highly unprofessional and Unpleasant driver, and the vehicle was not as advertised.
This was our first trip to NYC and this limo service made getting from the airport to our hotel and back to the airport a true pleasure. David, our driver, was very nice and friendly and knew the city well. He made us feel like real celebrities. I would definitely use this service again and highly recommend it to others.
Joseph was an excellent driver and very nice. We reserved the limo to pick us up and drop us off at the airport for a mother/daughter trip to NYC. He arrived on time and got us to our locations on time. We will definitely use the service on future trips and will ask for Joseph!!
My daughter and I used this company for our trip and David our driver was just great! He was kind, informative, and on time. It was the best car service I have used in NY! I will use them next time I am in town. I would definitely recommend this company and especially David.
Very nice!! Picked us up on time and allowed us to play our on music. David also gave us some insight into the city to make out stay more pleasant. Highly recommend!!!
Definitely a memorable moment on my first trip to New York. So nice, let us play our music however loud we wanted and didn’t complain about the song choice even if it was questionable. Took us on an extended tour of New York, etc. and answered questions that we had about the city. 10/10 would recommend.
First time to New York. My flight was delayed 3 hours. The company kept track of my flight and was there waiting on my Family and I. Also had the so our return trip to JFK. Driver was exactly on time picking us up. Great and friendly dependable service
This was my first trip to NY and David was right there to pick us up when we landed and got our luggage. Our four girls wanted to play the music a little loud and David graciously went right along. David gave us some great advise about NY and things to do. Very friendly!
We had best the NYC experience imo ride with David! I booked short notice the day before & was am easy process . We only did the hour tour but he made it extra special for our sons birthday . Highly recommend David when booking .
Everything was great, I ordered a limo for my girlfriend s birthday night out Joe was our driver, he was really nice 5 stars to him, the car was on time, highly recommend !
We operate a small but lucrative commercial insurance agency in New York. When clients visit us from out of the area to discuss business, they are treated to the best in accommodations. That always includes being picked up at the airport by an NYC Limo from Times Square Limousine. They provide the cleanest stretch Limo of SUV that can be had anywhere in New York. The drivers are well dressed and professional. Are clients are guaranteed to be impressed.
I used Time Square Limo for my bachelorette party and Joseph was the best! Limo came right on time, there were no additional charges, it was very clean and we all felt super safe! I definitely recommend this limo service and definitely ask for Joseph!
AMAZING SERVICE!! Very reliable and highly recommended! The driver is very polite and always on time! This is one company that you can surely count on! Timesquare limo is definitely the one to call if youre looking for excellent service!!
4/15/14, my wife and I celebrated our 2nd wedding anniversary by booking a limousine service to take us out for fun. I wanted to do something special, so booked with TIME SQUARE LIMOUSINE SERVICE. I am so happy I did. The drivers name was Huang, and he was unexpected friendly, punctual and knew where he was driving. The car was so entertaining (music, wine, food etc), clean and airy inside. We enjoyed the car more then NYC. Also the price was cheaper then all other limousine services( I called more then 11 limousine services, but their price was rough). Ive talked to the owner directly, his name is Dave. He is very cute guy. He said, he spends a lot of extra money for customers entertaining. I think their service is the BEST. We are planning to come on 4/15/15.
I recently hired Time Square Limousine and was very impressed with the service. The driver was very professional, was on time, and showed genuine etiquette. The cars were very clean and comfortable and I really enjoyed it. I would recommend this service to everyone!
I gave Times Square Limousine a try based on the amazing reviews. Normally, I use Uber to the airport, but we had a 4:30 a.m. pickup and I couldnt count on any Uber cars in our area at that time of day. Brian and the drivers exceeded my high expectations. The communication and coordination was amazing and the service was very professional. This is definitely my preferred service to and from the airport.
Just called this place as Im calling a few places to get a quote, and the woman on the phone was extremely rude. She asked me what day I would want the S-Class limo service, and said its not available without asking me what time I need it or anything, which is also understandable. But when I wanted to ask her for other cars available, she just hung up on me and seemed like she didnt want my business. When she picked up the phone, she said, can I help you? I asked her how are you doing and she just got upset and asked if I needed something. RUDE.
Great experience... loved my ride! Will use again. Thanks a lot!. I recommend strongly to anybody who needs the service.
David was fabulous. He called me as soon as we landed and told me where to meet him and it was very easy to find him.
It was an awesome experience. The driver was very polite and on time. I went on a champagne tour in the hamptons for an hour and ended up going to the city after to 1Oak
Very good service, arrived on time. David was the person who took care of me.
I rely on the airport shuttle service provided by Times Square Limousine when ever I travel which is quite frequently. They provide on time NYC limo service to all the major airports 24 hours per day. I just call and book the ride and I can be sure that the limo will be waiting at anytime I need it. The drivers are experts at negotiating the tough highways around New York too so I a never late for my flight. They are the New York limo service that tops them all!
Great experience. No complaints. Highly recommended. Will reserve again.
We used with some friends for a bday party. It was a last minute decision, but their service was so fast, so nice! and a best deal!!! I totally RECOMMENDED!!
David, who provided his services, was the best driver Ive had in years! Thank you for such great services !
Crappiest service!! Do not waste your money. Very unprofessional, and rude. How do you not have an aux cable. David the driver was super rude he was suppose to arrive at 11 didn’t arrive until 11:09 and Instead of cutting our time to 1:09 he cut it at 1.
I just wanted to let you know on behalf of my friends how you helped us have a memorable night last night celebrating my 25th birthday. We got picked up at exact time by fantastic stretch limousine with friendly looking driver. The on-board sound was awesome as I brought along my own CDs. We finished up with great photos and got dropped off in our favorite restaurant in NYC at the end of the tour and partied on. We found you to be friendly and courteous as well as maintaining professionalism. We have used 6 other limousine companies over the last 5 years to celebrate special birthdays and we all agreed that in all aspects Times Square Limousine service the best by far. We will certainly be referring Times Square Limousine to family and friends when the occasion may arise. Thanks again and all the best until we meet again.
Man where do I start ?!?! Amazing time in NYC, and only even better w my limo driver ! Big shout out to him ! Much love
We booked a limo to and from JFK airport and in my email I specified there would be seven people with seven suitcases. The limo arrived on time and the driver was very polite and friendly, but he had to put some of the cases inside the limo, which wasnt a problem to us. All was fine for this journey, apart from there wasnt the advertised wet bar. I received a phone call the day we were due to return to the airport to say the suitcases had been an issue so they would send a bigger car at no extra cost, but didnt say it wasnt going to be the limo we booked. An SUV arrived, which we werent happy about so my husband just told the driver in a polite way we werent happy because it wasnt what we booked and paid for. The driver was extremely rude and basically said Do you want me to stop the car which he knew wasnt an option because we had to get to the airport for our flights. I have emailed the company with my concerns and not received a reply.
The service was excellent! Davids a great guy very curtious to our needs and made sure the experience was enjoyable.
Rented a limo from this company and for my first time in a limon I had a great timeDont sleep on them
The driver and the service was excellent except the wine glasses werent clean!
Best service. They gave me a free upgrade! No place better.
David was amazing! He was so nice and patient when our bags arrived late from the airport.
Most professional service i have experienced. Polite, professional and knowledgeable driver with emaculate vehicle. On time pickup demonstrating safe driving skills along with excellent knowledge and familiarity of city geograhy. In summary, Times Square Limousine provides excellent customer service. I will highly reccomend this company to all my friends, family and business colleagues.
The driver was very professional and friendly. He was on time. And the sedan was emaculate! Thank you Times Square Limousine!!! I know I can depend on you!
I love their service. Very professional. I reccomend to all!
David couldnt have been any better than he was. Great service.
I loved it!!! Wonderfull.service, and cars!!! I highly recomend this limo company to everyone. Also affordable!!!
Great service for my friends birthday party! highly recommend!
Excellent service highly recommended......
NYC fun! Highly recommended!
Best limo service in the city!
Good service on time
Good sevice